Screen randomly stopped working...weird. - Touch Diamond, MDA Compact IV General

So, I was just using my Diamond to take a photo. After taking the photo, I went to take another and it said "Could not initialize camera" or something like that. I reset the phone using ResetManager, but when it came back on, the screen was not displaying anything and none of the LED's are working.
Now, the phone is working, but I can't see anything! I know it's working, because when it turns on, it vibrates, and if I plug it into my computer, it functions as a USB drive (I can see files on it).
Why is my screen suddenly not working? I tried removing the battery and putting it back in, didn't help. I tried holding the red reset button, didn't help.
Any ideas?
I'm using the most recent version of Dutty's rom (ignore what my sig says).

...quick update:
just reset tried to do a hard reset on the phone (hard to do since i can't even see anything on the screen) and turned it on.
when it came on, the LCD is working, but there is no backlight. there is a message saying something like "microp version mismatch 0" then "please upgrade latest microp firmware"
after that, it goes to the normal touchflo home screen, but there is no backlight.
i am going to try to load the latest (v3.4) version of dutty's rom to see if that works. if not, what should i do?

ok just got off the phone from someone at HTC USA support (866-449-8358).
he had no idea what the problem was. had me to a reset though the settings (clear device storage)
phone turned back on. still no backlight after completing all the steps.
then he transferred me to the "repairs" department. the guy there told me that he only deals with hardware repairs.
the repair dept told me that they didn't know what to do either, and told me to ask on www.htcwiki.com
apparently no one at HTC USA (or at least, no one i've talked to) knows about this problem.
ugh now what do i do?

What happens if you flash it with the latest original rom just to test???

owziee said:
What happens if you flash it with the latest original rom just to test???
Click to expand...
Click to collapse
haven't tried that because i don't have a copy of it...where can i download the latest official HTC rom?
at present, everything functions on the phone EXCEPT for the backlight & key LED's. the strange part is that the center (OK button) white LED does still work.
by the way, i got an email back from HTC tech support. here is what they said to do:
Thank you for your inquiry on your Touch Diamond.
I know how frustrating it can be to not have your device function the way it should. If you have any Third Paty Software on the device I would suggest removing that as a start. If that has no effect on the issue, we can hard reset the device. This will reinstall the operating system to the device and determine if it is software or hardware related. If this does not fix the issue, the device will need to be repaired.
Please follow the following steps to perform a factory default reset:
1. Press and hold both the Volume Down and OK keys (the bottom key on the left of the phone and the center, circular key on the face of the phone).
2. Insert the stylus tip into the reset hole at the entrance of the stylus holding slot (as if you were doing a regular soft reset). Once the screen goes blank release the stylus.
3. When a prompt on the screen appears asking if you wish to clear all data on the device, press the Volume Up key as indicated by the prompt.
4. Allow the device a couple of minutes to fully restart and let all device customizations finish before touching any button or tapping on the screen.
HTC Repair’s number is 1-888-617-1113. The hours of operation for HTC Repair is Monday through Friday 8 AM – 8 PM EST.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse

no one has a solution to this problem? am i the only one who is having the microp firmware error and a non-functioning backlight?
tell you what. i'll offer $40 via paypal to whoever can give me (correct, working) info to fix the microp firmware error.

I had the same problem you had. It had been going on for a couple of months. Screen which stayed black after ending a call or after some time of inactivity it also stayed black after pressing the power button. When I soft resetted my diamond it vibrated, but the htc startup animation didn't show up, also after several soft resets.
I got my diamond only working by taking out the battery. Sometimes even when I put in the battery in after some seconds, it still remained black when I turned it on. Most of the times I had to take out the battery and leave it out for some minutes. After 5 or 10 minutes I put it in and it started the normal way. But after half a day or so I got the black screen again and had to remove the battery again.
I use original Dutch stock rom 1.93 with some tweaks. Nothing special or so....I managed to install a remote control utility so I could see the screen on my laptop. One day I got the exact same error you had. So I called HTC support in The Netherlands. They sent me an email with an UPS receipt so I could send it to EuroTwice, which takes care of the repairs for The Netherlands and Belgium. I could track the repair online and noticed that they couldn't find any error. I got my diamond back last week and when I turned it on, guess what....the screen remaind black. It did vibrate when booting, but the HTC startup logo didn't show up again. The repair ticket (the paper one I got with my diamond when I got it back) also mentioned that they couldn't find any error whatsoever and that they hadn't modified a thing on my device. Bad ****.
I then remembered that I had an extra insurance/warrenty I bought that together with my diamond, just in case. I went back to the store (something I should have done much earlier) and they tested it again, but because of the extra insurance/warrenty I got a brand new diamond. This one works perfectly. Tweaked it again and my screen doesn't turn black anymore. Haven't soft resetted my device in 4 days now.
So I should suggest to go back to the store and demand a new one.
I attaced the screenshot of the error I had...Btw...I bought my device on july 27 this year and got an new device last week. Normally you can get a new device here when the product doesn't work as it should within 3 days or something. It's worth a shot....
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wow long story. so i guess i'm #$^$ed at this point.
i can't believe no one knows how to fix this, when it's obvious some sort of software/firmware error - not hardware.
i've offered a $40 reward for anyone who can fix this problem, but no bites so far.
i bought my diamond online back in june or july...i doubt the store will cover it with warranty. maybe i need a new phone

Maybe you can send the screenshot I made to HTC and ask them how to fix this. Or at least refer them to this thread. You said you bought it online. From a webshop or 2nd hand on ebay or something ? If you bought it in a webshop it's worth contacting them.
Furthermore I don't know how the legal stuff works in your country, but in The Netherlands we have a kind of protection for customers when it comes to products and their economic life. This means that for some devices the manufacturer has to repair it for free. For instance a washing machine or television. You can expect that it lasts for a minimum of 4 years. If it breaks down after one year or so, you can take it back to the store and they have to repair it. The vendor has to prove that you are to blame for the malfunction of the product, but in 99% of the cases they simply can't. Good luck with this matter.
http://www.htc.com/sea/CS_Mail.aspx

I'll pass on that screenshot...but who knows if it will help. HTC hasn't been too helpful so far...
anyone have any more info on how to maybe fix this?

anyone? anyone?
i'm still stuck with a phone that has NO BACKLIGHT!
i also just realized that the Wi-Fi is no longer working.
grrrrr....
ok $50 to whoever can fix the microp problem on my phone!

Have you installed the original rom yet?? By a full reset the original rom is not comming back only your duttys. If you did not flash it yet with original you should do it. When the problems after this stil occur you can send it to a repair shop. Normaly this is then under waranty.
No point of discussing when original rom has not been tried.
You can download original rom from the HTC site.
Grtzzzz

Hey man be sure You´re not the only one with this prob...check this:
http://forum.xda-developers.com/showthread.php?t=423475
I got this error on saturday n till yesterday I was tryin to find out somethin to fix it....the conclusion is - yesterday I sent it for warranty repair
Even with no display and buttons I flashed stock 1.93xx ROM and also stock 1.93 SPL - nothing changed...problem remained. I was unable to do Hard-reset ´cause "reset button" didn´t work. And very good notice - a few days before this stuck I couldn´t turn on wi-fi. I didn´t realize that it has somethin with this problem till now - I see You got same symptoms
Really didn´t find the solution so only way was to send for reapir to authorized service. Off course like a warranty service n I hope that I didn´t lost warranty - couldn´t proof if flashin of stock SPL was really succesful - but PC didn´t show any errors after the whole procedure...

Related

TILT USB Charger Port Shot - NEW PHONE???

Long story short...I got my Tilt like a week and a half ago. Last night in the dark, I went to soft rest my phone, but instead stuck the stylus into the USB charge port. The pin connector spit in the middle and now one part of the pin connector on the phone is lower than the other. Eventually and after continual use, this pin will cease to function and I will be unable to active sync my phone or charge my battery. I have flashed to Dutty's 6.1 and love it. I no longer have the original ATT ROM.
I have checked with repair places and even ATT&T.
My question is this- Should I just buy another ATT&T tilt phone and lick my wounds (Seriously thinking about it) OR would it be better to just flash back to the original ATT&T ROM and then send it back to ATT&T for a replacement. I think by flashing Dutty’s ROM, it voids the phone, right? And of the latter method, reflashing back to ATT ROM, how difficult would this be? I was able to completely install Dutty’s ROM and all facets (even my sound and camera issues post) reading the posts on here so I figure it can’t be much harder to go back to the original ATT&T ROM. But then I think of how lazy I am and the amount of reading it took this noob to sift through just to be able to install Dutty’s 6.1 and somehow the money spent buying a new phone and forgoing all the work, is also appealing to me.
I would have posted this in the Kaiser Upgrading forum, but oddly, it’s missing.
~Gwen
SkunkyGwen said:
Long story short...I got my Tilt like a week and a half ago. Last night in the dark, I went to soft rest my phone, but instead stuck the stylus into the USB charge port. The pin connector spit in the middle and now one part of the pin connector on the phone is lower than the other. Eventually and after continual use, this pin will cease to function and I will be unable to active sync my phone or charge my battery. I have flashed to Dutty's 6.1 and love it. I no longer have the original ATT ROM.
I have checked with repair places and even ATT&T.
My question is this- Should I just buy another ATT&T tilt phone and lick my wounds (Seriously thinking about it) OR would it be better to just flash back to the original ATT&T ROM and then send it back to ATT&T for a replacement. I think by flashing Dutty’s ROM, it voids the phone, right? And of the latter method, reflashing back to ATT ROM, how difficult would this be? I was able to completely install Dutty’s ROM and all facets (even my sound and camera issues post) reading the posts on here so I figure it can’t be much harder to go back to the original ATT&T ROM. But then I think of how lazy I am and the amount of reading it took this noob to sift through just to be able to install Dutty’s 6.1 and somehow the money spent buying a new phone and forgoing all the work, is also appealing to me.
I would have posted this in the Kaiser Upgrading forum, but oddly, it’s missing.
~Gwen
Click to expand...
Click to collapse
go here. you already did the hardest part by upgrading. reverting back is even easier.
http://forum.xda-developers.com/showthread.php?t=335568
Reverting Back
Will do. I am going to see what I can get done in person at the ATT&T store this evening. If that fails, next step will be the Idiots Guide to Restoring your Phone. I had seen that when I was flashing Dutty's and never thought I would need it. Never say never.
Thanks
~Gwen
It may just be bent. You can try to gently bend it back into shape. Does it charge at all? I did the sanme thing & lost USB to PC & automotive charging only. I hope you didn't already tell AT&T you did this.
I called them after bending back into shape VERY GENTLY & told the that it charged at home via A/C but not via USB to PC or in the car. They told me that was impossible. I took it into the store, they verified it, & AT&T sent me a brand new one.
Just gingerly put it back into shape & call them back & say "my phone only charges from the A/C charger. I even took it into a store & the salesguy tried a new car charger & even in his vehicle. It won't work"
They will replace it & won't charge you. (if you can make it look semi-normal again) I've suggested this to several others & non of them have been charged either.
BTW, If you have HardSPL you can flash back using the SD card & return it clean!!!
What to do....
Hmm...What to do. What to do. I was hoping to just go into the store and be like, hey, what gives. I’ve had my phone less than two weeks and this morning when I unplugged my phone, look what happened, and show it to the salesman hoping he will take pity on me and believe my convoluted story that it just "broke" really. Add to that the phone being so, so new and it's worth a try right?
As far as gently bending back the pins. I have taken a closer look at the USB port it looks like the break starts on the far RIGHT end of the port between the last pin and second to last pin. The break is right in-between those two pins right down the middle. For an even closer look, I broke out my Surefire U2and a magnifying glass.It looks like the plastic piece is holding the pins in place even though there is a slit in the plastic on the right side. The phone charges currently and does sync with the computer, but for how long? I am afraid that if I gently bend the plastic piece back into place, it will only compound the problem, but if I am considering purchasing another phone anyway, what do I have to lose, right?
UPDATE: It's the plastic piece, not the pins which is in need of repair. I mean, the pins are connected to the plastic piece and the pins are still intact, but the plastic piece cannot be gently pushed back up because it will aggravate the crack already there and I am trying to preserve what little integrity of the phone and pins is left in terms of charging/syncing, etc until I get another phone. I guess the bright side to all of this is that I would have extra Tilt phone for parts with the exception of the USB port from the old phone to alleviate any future problems I cause to my own detriment and also as a way to hedge against my stupid ideas because as these mount, my bank account grows ever smaller.
I’ll let you know how it goes at the ATT&T store.
~Gwen
As I recall from your original thread, you are an attractive woman. Without sounding hopelessly out of touch (read chauvinistic), use that to your advantage. Heck, you could probably walk into Radioshack and get one of the geeks (er, I mean clerks) to give you anything for free. Imagine him that night texting his friends, "you'll never believe this, but I talked to an actual girl today, live and in person."
He would be a god to his friends and you would have what you wanted.
Seriously, if you walked into an AT&T store and told them your phone is only two weeks old and the USB port broke, why wouldn't they do a warranty exchange?
Why - I'll tell ya why
Becasue I flashed my phone to Dutty's 6.1 which voids the warranty. Yes. I can flash back to the original OEM and then return, but I am going to try the lazy route first. I'll let you know how it goes.
~Gwen
Hmmm. the lazy route....Isn't that what you wrote against in your "pat myself on the back any harder & I might fall over" post?
Also, there are currently 2 different types of USB ports on the device. On the fist you can see little square openings in each pin location (probably the one you have). Then there is one that is completely solid & more sturdy, this one is also usually associatwed with a tighter connection & from my experience can be bent back into shape.
umm....where to start....how about i have had att send me about 4 tilts.....i have had different issues and im not one to sit there and have it fixed etc, that is what my warranty is for so therefore i call it and have it replaced....i had the exact same issue that youhad. although i was able to bend it back and have it fixed no problem, it wasn't enough as i felt eventually it could become a problem. so they replaced it after i explained to them my issues. the only other related problem is please don't use other chargers (motorolas etc) as i am not sure if this has been addressed, but they have been known to burn and melt the piece in there and therefore not letting it charge at all on anything. just an fyi.
but yeah when it comes to att for anyone that is an att customer out there, if you don't know by now, you can get any phone you want. im not about scaming people etc, but at the same time if i am not satisfied to the slighests about something on this phone, that i came out of the pocket big time for, im going to call and have it replaced asap or as long as my warranty says it exists.
some did you knows that my sis "customer service rep for att 6 years"
you can have them send you out another phone, inform them you didnt get it, and they just send another (how dumb!!!)
if you have a discontinued or downgraded phone, going through warranty about 3 times will let you have a one time courtesy make and model change...i went from the 8525 to the tile for free.....yes for free!
just some fyi's folks!
SkunkyGwen said:
Becasue I flashed my phone to Dutty's 6.1 which voids the warranty. Yes. I can flash back to the original OEM and then return, but I am going to try the lazy route first. I'll let you know how it goes.
~Gwen
Click to expand...
Click to collapse
If your within 30 days of when you purchased it you can simply return it and get another device. If they hassle you simply return it and then the next day go back in a purchase another one.
AllTheWay said:
If your within 30 days of when you purchased it you can simply return it and get another device. If they hassle you simply return it and then the next day go back in a purchase another one.
Click to expand...
Click to collapse
I agree, this should be cake to return for a replacement, you could even get an advanced replacement via Fed-Ex in a day by phone which I did last year with an 8525.
After all that hard work, see, you should'nt had sex with it, or at least left the stylus out of the frey....
Truthfully, I watch a lot of streaming video at night using Slingbox on my Kaiser, and have come very close to the same disaster myself, feel for ya.
Just be sure and do a good backup to SD so the re-flash and restore of the new box will be painless
flash from sd
any help here on flash from sd i have tried and just get the white with blue screen for a split second and then the tricolor screen, any other suggestions tried with 1gig and 2gig san disk so far
Got a new phone amd I still have my dignity
UPDATE –
Well. I went back to ATT&T and they were really busy. Prior to getting there, I cleared everything personal off, did a hard reset followed by a soft reset and drained the battery completely. I put everything back into the box and removed the battery and the battery door and closed the box. They never turned on the phone or anything like that. I simply gave them my online receipt which they made a copy and then the guy came our and gave me brand new phone. I never even flashed back to the original ATT&T ROM. I just did the above and returned it.
So this saga closes and another opens. My latest saga is trying to find a hack to change the MMS attachment settings. On my old tilt with Dutty’s 6.1, I had no problem taking and sending videos in MMS or even SMS. Now, I get the, this file is too large to attach or whatever. I checked under the MMS options on the phone, but all that is listed is 300k on the drop down menu. I have searched the forums and even tried a couple of cabs to no avail. I am thinking it has to be a simple setting. After searching the forum for a total of 16 hours the last two days and trying the various cabs and settings in my phone, I cannot get the damn attachment settings above 300k so any video over 8 seconds, I get the File to large to attach, blah, blah, blah. If I record for 4 seconds, it attaches. WTF?
~Gwen
Mine did that in January. Just stopped working on car charging, but ok on the AC charger. Called at&t, they sent me a new one. Did yours look something like
this? Top pic was the old one, bottom pic the replacement.
Also note at the bottom of the broken connector, the metal has separated.
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p51d007 said:
Mine did that in January. Just stopped working on car charging, but ok on the AC charger. Called at&t, they sent me a new one. Did yours look something like
this? Top pic was the old one, bottom pic the replacement.
Also note at the bottom of the broken connector, the metal has separated.
Click to expand...
Click to collapse
Mine looks exactly like that. Same issue. Called ATT and told them it only worked while being plugged into the charger that came with the Tilt, but also told them it worked sporadically, and even though it always worked while connected to a PC I told them it only worked half the time to ensure that I would get a new Tilt. Its really easy to have them change this but you CANNOT say at all, that the connector looks damaged in any way, just bend it back to make it look straight and everyone should be fine. The guy tried to trick me into saying that I broke it but I wouldnt give in. They are sending me out a new phone this week and was wondering if anyone had theirs replaced did they have it replaced with the new Mini USB port of the old one? ie new one has no gap between the connects where as the new one does not.
Brian
MMS set Max Size Limit to 600k
SkunkyGwen said:
. . . My latest saga is trying to find a hack to change the MMS attachment settings. On my old tilt with Dutty’s 6.1, I had no problem taking and sending videos in MMS or even SMS. Now, I get the, this file is too large to attach or whatever. I checked under the MMS options on the phone, but all that is listed is 300k on the drop down menu. I have searched the forums and even tried a couple of cabs to no avail. I am thinking it has to be a simple setting. After searching the forum for a total of 16 hours the last two days and trying the various cabs and settings in my phone, I cannot get the damn attachment settings above 300k so any video over 8 seconds, I get the File to large to attach, blah, blah, blah. If I record for 4 seconds, it attaches. WTF?
~Gwen
Click to expand...
Click to collapse
With a registry editor, go to:
HKLM\Software\Arcsoft\Arcsoft MMS UA\Config\UI\SizeLimit
Set these dwords with the following HEX values:
RecvLimit1 32000
RecvLimit2 64000
RecvLimit3 96000
SendLimit1 32000
SendLimit2 64000
SendLimit3 96000
See this thread for discussion.
I have this register entry saved so I can import it into the registry after any new flash.
EDIT: I see that you got this answered in the thread that you started separately, but for anyone just seeing the above, here it is without looking further.
im having the saaaaaaaame problem too, but my tilt ONLY charges on the pc and not in the car or at home..for some reason..i took it to att and they said sorry cant help you..you have had it for 6 months already..how about buying another one..i just looked at em and walked out. 600 bucks down the drain.

Help please.

Hello. I have a HTC V1615 locked to Vodafone. It worked fine yesterday but now when I switch it on I am faced with a red, green, blue and white banded screen. In the red band it says:
KAIS130
SPL-3.28.000
CPLD-8
I have tried a soft reset (just pressing the reset bottom on the bottom) and the hard reset (pressing down the green phone button, the red phone button and pressing the reset button). Nothing seems to work It just goes black and then back to the banded screen.
Any help will be greatfully appreciated
Jo
jowalshy said:
Hello. I have a HTC V1615 locked to Vodafone. It worked fine yesterday but now when I switch it on I am faced with a red, green, blue and white banded screen. In the red band it says:
KAIS130
SPL-3.28.000
CPLD-8
I have tried a soft reset (just pressing the reset bottom on the bottom) and the hard reset (pressing down the green phone button, the red phone button and pressing the reset button). Nothing seems to work It just goes black and then back to the banded screen.
Any help will be greatfully appreciated
Jo
Click to expand...
Click to collapse
Read the WIKI!!!
Go here for help with "stuck on boot load screen".
jowalshy said:
Hello. I have a HTC V1615 locked to Vodafone. It worked fine yesterday but now when I switch it on I am faced with a red, green, blue and white banded screen. In the red band it says:
KAIS130
SPL-3.28.000
CPLD-8
I have tried a soft reset (just pressing the reset bottom on the bottom) and the hard reset (pressing down the green phone button, the red phone button and pressing the reset button). Nothing seems to work It just goes black and then back to the banded screen.
Any help will be greatfully appreciated
Jo
Click to expand...
Click to collapse
That is not the way to do a hard reset, look in my signature for directions on a Kaiser hard reset. If hat doesn't work then re flash your vodaphone rom.
And to add to the wisdom of Denco7, in two years of trying to do a hard reset with the softkeys & stylus, I have succeeded twice. I find it near impossible to hold down the softkeys without including another one at the same time. Find someone with really small fingers to help you.
WillardZ said:
And to add to the wisdom of Denco7, in two years of trying to do a hard reset with the softkeys & stylus, I have succeeded twice. I find it near impossible to hold down the softkeys without including another one at the same time. Find someone with really small fingers to help you.
Click to expand...
Click to collapse
Same here, I use two pencils like chopsticks to hold down the soft keys or a pair of dull tipped kid siccors that I always keep handy for Hard Resets.
@Willard......here's to old guys with fat fingers.
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denco7;[email protected]'s to old guys with fat fingers. [IMG said:
http://i417.photobucket.com/albums/pp251/denco7/Funny%20pics/beer.gif[/IMG]
Click to expand...
Click to collapse
Aaaaaaaaaah, thanks. That was a good one.
thanks for all your replies. Unfortunately I am a bit of a technophobe and have no idea on the flashing thing mentioned. I did the google search for the 3.28.000 (which is on the screen of my phone) as I could not find it in the list, and have not found anything.
I am sorry for being a bit of a pain, but could someone please possible post up a link for the flashing thing.
OK, I have done a bit of hunting. Please can someone let me know if I am correct.
1) I need to flash my phone (still unsure of how )
2) Before I can flash my phone I need to unlock it. - http://forum.xda-developers.com/showthread.php?t=334679
3) Before I can unlock the phone I need to synch it.
I am having a little bit of trouble synching my phone to my PC. I am currently removing the program from my PC and then I will re-install it, to see if that will work.
I have just re-installed the windows mobile device centre and my phone still won't synch
I have just dropped off the offending phone to my local vodafone shop. Hopefully they will sort the problem out. I didn't realise that it was still under warranty (only just though as it runs out on 5th October)
jowalshy said:
I have just dropped off the offending phone to my local vodafone shop. Hopefully they will sort the problem out. I didn't realise that it was still under warranty (only just though as it runs out on 5th October)
Click to expand...
Click to collapse
Good that you found out, because reflashing your phone with a stock rom, which is what they will probably do, is fine. But if you had unlocked it and flashed a custom rom, that would have voided your warranty.
I didn;t get to flash at all so hopefully all will be ok
thanks again for all your help
I have just been to the local Vodafone shop to pick up my hopefully mended phone. Alas they could not fix it so instead they have replaced it with a new one Unfortunately they lost the stick Luckily I had a spare though
Well I have no idea what is going on. sometimes the phone works, sometiems it doesn't. It is driving me nuts. A minute ago I didn't have any office mobile programmes. Now they have appeared again. I think gremlins have got into the games folder as this now contains files that cannot be opened and the name of the files seem to be written in hieroglyphics.
I think it might have to go back to the menders again.
jowalshy said:
I think it might have to go back to the menders again.
Click to expand...
Click to collapse
That's what they're there for. If you've read the manual and hard reset it with the sim and memeory card removed at the time (as explained in the Vodafone V1615 manual) and it's still playing up, it's time to pay them another visit (especially if you don't like dealing with technical things and want a ready made solution provided to you). XDA-DEV is, as the name implies, a forum which is principally aimed at developers or at least for people who generally do like dealing with technical things and it isn't set up for providing tech support relating to ordinary end user problems.
Good luck getting the shop to fix it once and for all.
Thank you kiwi. I am truely sorry to bother this forum with my problems. Please rest assure that I will not bother this forum again with my little problems.

[Q] Anyone else had this screen fault?

Charged my G Watch R last night as I always do and put it on this morning. Noticed at my breakfast meeting that it had froze earlier on 6am when it was now gone 7.
Pressed and held the power button for 8 seconds to restart and now just get this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It's still working underneath as it vibrates with notifications and calls etc.
UPDATE: Randomly as I'm writing this post the screen comes back to the normal face, I have a go to flick through my notifications then it freezes on email and won't move even when the power button is pressed but again is vibrating on notifications.
Obviously it will need to go back but wondering if anyone else has had similar issues?
Thanks
Try a full reset before returning it.
Sent from my SM-N900P using XDA Free mobile app
I havent had that issue? Odd for sure. Check over in the Moto section if anyone has.
In the brief moments the screen returned to normal I managed to initiate a factory reset, it rebooted with the LG logo and set back up but within minutes it went back to how it is in the photo.
Thanks for your replies.
Same problem as mine?
http://forum.xda-developers.com/showthread.php?t=2942521
Blinking screen in dimmed mode
Skickat via Tapatalk
Our devices were meant to be together
My LG G2. Same situation. I just have to whack it on a table a once or twice and it goes back to normal.
I had that pixelated screen popping up once, while I was testing some heavy customisations on the watch maker app ... since I'm using faces with less objects I did not saw that weird screen.
I suggest to do a factory reset or to choose one of the default watch faces ... anyway, something else than what has been on when that stuff occurred.
I had the same issue with my first one
Mine did this after getting fully charged, i had it next to me on the table ready to be strapped on when it happened.
I am amazed you could reboot, mine did not even responded to the main button any more, got really hot also.
after an hour in the box (ready to be send off back to the retailer) it did a spontaneous reset, and showed 5% battery left. I turned it off and send it back, my second one developed the blinking issue in dimmed state, so also back, now on my third one. I do hope this one will be all right, i love it dearly! The recessed screen prevents the random activations i had with the LG G, bloody annoying when playing music with Music Boss, pause/play every few seconds when my sleeve touched the screen..
I wanted to post the photo of the crashed screen, but i am not allowed yet
Thanks for all the replies.
I contact Clove Technology where I purchased it from and they have replaced it, awesome service from them. New one is working fine so far, fingers crossed it stays that way.
Sent from my Nexus 7 3G
Good luck!
GuyAdams said:
Thanks for all the replies.
I contact Clove Technology where I purchased it from and they have replaced it, awesome service from them. New one is working fine so far, fingers crossed it stays that way.
Click to expand...
Click to collapse
I do hope your new one will work out, i am starting to think they have a serious quality issue somewhere in the production line!
RoosW said:
I do hope your new one will work out, i am starting to think they have a serious quality issue somewhere in the production line!
Click to expand...
Click to collapse
Think so to, there seem to a lot of lgr users with this problem. Really hope the will solve this, love my lgr but hate this issue. I have a new watch on its way to me, got mine replaced to.
RoosW said:
I do hope your new one will work out, i am starting to think they have a serious quality issue somewhere in the production line!
Click to expand...
Click to collapse
Thank you
So far so good!
Got my new watch the other day. Works great so far, hope it will continue do so [emoji2]. Really like it !!
I got this yesterday when i tried to use Watchmaker watch face app for the first time. Reboot, happened again. Switched back to Facer. Haven't seen it again.
My match Same situation.
i need hepl.
I'm not sure if it might be an LG thing but I had the EXACT same thing start happening with my Nexus 5 a couple of weeks ago. The screen would freeze and be pixilated but the device would be working and ring and vibrate for notifications. I don't know what triggered it but coincidentally it was right after the lollipop update that it started to happen. A reboot usually (but not always) solved it. LG replaced the device as it was still under warranty.
Sent from my Oneplus One using XDA Free mobile mobile app.
Huh, that sounds troubling, but then again, this is the first time i hear of this on the Nexus 5, so maybe it is a software problem after all, I hope the soon to be release 5.0.2 will fix this, at least it seems to fix the battery problems some seem to have after the 5.0 update and the performance issues some see on the Nexus 7 slabs.
But as LG has swapped your N5 for a new one, i am very afraid they have a real quality issue in their production line!
S.A.M.E. ! :crying: I didn't do anything wrong with it and the screen just died after a nap.
Sent it back to Korea and it's fixed now.
http://postimg.org/image/no7xnu7bd/
Pressed and held the power button for 8 seconds to restart and now just get this
Click to expand...
Click to collapse
Strange, for me it was the other way around: the pixelated screen just appeared out of nowhere... It did seem to respond to button actions, so I decided to keep the button pressed very long.
Result: it rebooted, and I have never had any problems since
TeroZ said:
S.A.M.E. ! :crying: I didn't do anything wrong with it and the screen just died after a nap.
Sent it back to Korea and it's fixed now.
http://postimg.org/image/no7xnu7bd/
Click to expand...
Click to collapse
EDIT: DEAD AGAIN 2 DAYS AFTER THE REPAIR!!! I may probably NEVER going to buy any LG product in the future. Considering switch to the 360.:crying::crying::crying::crying:

GALAXY S6 Active Freeze Reboots Every few minutes

i recently updated my A890 From 5.0.2 to 5.1.1 BOJE
After updating , my phone started disconnecting from wifi and Freezes with an annoying noise for 10 seconds then reboots.
i absolutely love this device and do not want to change it. please help me if i could solve this issue by uploading a custom rom or updating to CP12 or 14 MM.
before updating my phone. it usually restarted after a few days when gets hot or i accidentally over swipe the screen.
please help me as this phone has started making noisy restarts every now and then.
Quick Note
i ran this device in safe mode and used for couple of hours on youtube over wifi.
i had no issues at all. so basically it's just a firmware issue. i guess.
help needed anyways
Hi, use this thread to update to 6.0.1 and this should fix your problems.
http://forum.xda-developers.com/showthread.php?t=3260744
I'm using this device in safe mode now. While replying to this thread . I have updated to 6.0.1 but the problem still remains the same.
Any dev could help ?
I had restart issues in 5.0.2 as well but they were minor
Now it hangs every single minute and disconnects from WiFi constantly .
Please help me
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
SameIssue
I have same problem. I am also on 6.0.1
Everything was perfect on 5.0.2.
I updated it directly from 5.0.2 to 6.0.1 and now having all these issues.
But it seems like there is no one to help..
Go Back to 5.0.2
Zack Brown said:
Go Back to 5.0.2
Click to expand...
Click to collapse
We Can't Downgrade because of "LockedBootloader".
Can you tell anyway to downgrade ?
Irfan122 said:
We Can't Downgrade because of "LockedBootloader".
Can you tell anyway to downgrade ?
Click to expand...
Click to collapse
You action note
"Hi Guys,
I've read this post a while ago, and I tried everything you said, but non of them worked. I have Samsung Galaxy S6, Gold, 128GB. Not edge. So, I read a lot of articles on the net and youtube. But my cell phone kept restarting from time to time and no warnings, sometimes it's just turn itself off without any warning. Most of the time I keep it on my desk where I work and suddenly it's making the song of rebooting or sometimes I find it just turned off, it could be deep sleep I never knew which of which. I tried every single solution to solve this, made back up, Restore factory defaults and it kept doing it.Probably you would say, uninstall apps that are causing the problems then I say, I have non. I only use What'sUp, imo, Tango. I don't have any other apps. It's just brand new bought from Verizon and it has of course Verizon apps and google, Samsung apps. I tried everything in the youtube, google but for vain. One day I was tampering with the settings and I found one of the settings with a weird message. I changed it then it is working 100% like a machine guys. Here is the settings and the warning message:
Go to Settings => Display and wallpaper => Screen mode => the default selection would be: Adaptive display.
When I reached this one, I read the following warning message:
"Optimize the color range, saturation, and sharpness of your display automatically. This mode may not be compatible with third-party apps."
This message draw my attention and I told myself, let's try this.
You can choose any other of the settings and non of them will show a warning message, so, I selected "AMOLED photo", I liked its colors more than cinama or basic, and voila...
I changed this settings since August 17, 2015 and I'm writing this on August 27, and never had even one restart or self turn off. it's now solid like a rock and working like a machine, very stable.. never better.
Please guys try this solution and spread the word if you find it useful.
Thanks a lot"
I'm having a somewhat similar issue. My S6 Galaxy Active is just randomly shutting down. Say I call somebody and they don't answer; I set my phone down after hitting the power button to lock the screen. Twenty minutes later I go to check it, and it's just off. I have to turn it back on and now don't know if I received a call or not (unless a voicemail was left) and it's very annoying.
This started out rare and has now become more frequent. At first it wasn't too often and generally only happened when the phone was "resting" on a desk or my bed with the screen off. In my last call with my girlfriend it shut down THREE TIMES during our conversation.
Now, during the conversation the phone was against my head so the screen was still off. I haven't ever noticed it happening with the screen on. This has started to happen within minutes of a prior shutdown, like 40 times a day, and it's insane. While I'm not 100% sure I'm about 90% that it only happens while the screen is off. It's not restarting, it shuts down completely and remains that way until I power it on again. It's not buttons being pushed accidentally as it will be set down entirely by itself and still shut down.
Another, possibly related, problem is that sometimes the screen is blank. I'll turn the phone back on and will hear the startup sounds, but there is just no picture. The screen is dead. I will have to force-shutdown the phone (volume down + power) to fix this. Sometimes it restarts with no screen again and I have to do this several times, but it always is fixed eventually. This happens much less frequently than the shutdown problem but is still an annoyance. I've also noticed some... flickering, while the phone is in use. This is even more rare but has also started to happen a bit more. I'm not quite sure how to explain it... a portion of the screen may compress, or "wrap" around. For instance, the bottom portion of the screen (let's say the bottom 1/8th of it, if you divided it with horizontal slices) will "wrap" and be shown at the top, distorted with random discolorations (generally purples, greens) along with sometimes being twisted at an angle. This usually happens for a few seconds and goes away.
My main concern is that I've taken great care of this phone. It has never been dropped outside of slight falls from pocket/hand level onto carpet. It's never been submerged or even gotten wet at all. On top of all that, it's an ACTIVE! It shouldn't really matter if it DID get wet; regardless, although it's an Active it's been cared for as if it weren't. This simply cannot be a result of physical neglect unless somebody is sneaking into my house at night to chuck my phone at a wall. The phone is... I'd say a year and a half old? I bought it when the S6 was still the newest Galaxy, I believe AT&T had somewhat recently obtained the rights to sell it. I'm sure I could find the exact date of purchase if it mattered.
I didn't want to make an entirely new thread for this, but I'm sorry if I've hijacked this one. If I should make my own thread instead I will, I just figured keeping the main boards clear of clutter was a better choice.
Thank you to anybody that can help. I'm guessing my only options are "replace it" or "take it in" but I'm hoping there's a solution. I know I can wipe the cache, factory reset, etc. I will add that I am very, very full in terms of memory; I might have around 500gb free. I'm not even sure what's really taking up all the space as all my music is in the Cloud, I'd have to check, I guess Apps? The Active not having an SD slot really sucks. I don't think low free space could result in shutdowns, I work in the IT industry and can't think of a reason why it would... unless something absurd is happening, like the phone is running out of RAM, trying to use SWAP, there's not enough space (although it would be pre-allocated and this wouldn't happen, no?) and so it shuts down? I don't know.
I'm thinking it might be as simple as a loose battery connection, as so far my tests seem to show that this DOES NOT HAPPEN while the phone is plugged in, so it seems like some sort of quick power failure? Unfortunately I am unable to check the internals myself as I do not want to void any potential warranty; I think I may have purchased the replacement plan and will be checking tomorrow. If I'm going to void my warranty it's going to be with a root, not exploratory surgery (at least not until I'm 100% sure what to look for). Anyways, thanks for any help.

Galaxy S10 Stuck in Download Mode

Hi Guys - as a bit of pretext, I am not an Android aficionado by any means. I’m a regular Australian consumer with a problem I’m struggling to solve...
I have a 6 month old Samsung Galaxy S10. While travelling overseas, I attempted to turn on the WiFi to login to a public WiFi hotspot, and the WiFi button turned blue for about a second or two, then automatically went back to grey. After doing this a few times, I decided to restart the phone. The phone then booted into “Download Mode” with a red error message at the top reading one of a version of the following (Hash of data does not match digest in descriptor):
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The phone has been somewhat unreliable in the past with bouts of *all* apps crashing on me at once for some reason, but nothing like this had ever happened before.
Googling the issue I’ve tried all combinations of Bixby, Volume Up, Volume Down and Power and after multiple goes and letting the battery drain, eventually got it to Boot (must’ve just got the timing right). However, upon restart, it just does the same thing and I’m back to where I started. I have tried factory reset as well - no change. The only advice I have seen is to attempt to flash new firmware with software such as Odin, but at the risk of bricking the phone and voiding my warranty, I’ve opted to return it to my retailer in the hopes a warranty repair can take place.
My primary concern is that most people I’ve talked to seem to be under the impression that the only way this error can occur is if I had attempted to flash 3rd party firmware onto the phone and have somehow tampered with that which ought not be tampered with. My retailer also appears to be under this impression, and given the splash screen that appears on about 60% of boot cycles has a big warning icon with “The phone is not running Samsung’s official software”, I’m concerned that this will make the case for them that warranty repair is unavailable as I have tampered with the phone and voided the warranty. Even if I knew *how* to do something like this, I’m far too poor to be risking warranties of a $1000 phone, and have never installed anything on the phone except for stuff off of the Google Play store. So I’m at a bit of a loss as to how this happened.
With that novel written, my main questions here are a) are there any “legitimate” reasons I can argue with my retailer that this error might occur through? I have a feeling I’ll have a fight on my hands to be able to claim warranty and I’d like some other reasons this may occur other than tampering to throw at them. B) Failing warranty repair, what is the recommended route through which I may repair this myself? Is it firmware flashing time?
My thanks in advance for your help.
Regards,
QLD.
Norsefire said:
Hi Guys - as a bit of pretext, I am not an Android aficionado by any means. I’m a regular Australian consumer with a problem I’m struggling to solve...
I have a 6 month old Samsung Galaxy S10. While travelling overseas, I attempted to turn on the WiFi to login to a public WiFi hotspot, and the WiFi button turned blue for about a second or two, then automatically went back to grey. After doing this a few times, I decided to restart the phone. The phone then booted into “Download Mode” with a red error message at the top reading one of a version of the following (Hash of data does not match digest in descriptor):
The phone has been somewhat unreliable in the past with bouts of *all* apps crashing on me at once for some reason, but nothing like this had ever happened before.
Googling the issue I’ve tried all combinations of Bixby, Volume Up, Volume Down and Power and after multiple goes and letting the battery drain, eventually got it to Boot (must’ve just got the timing right). However, upon restart, it just does the same thing and I’m back to where I started. I have tried factory reset as well - no change. The only advice I have seen is to attempt to flash new firmware with software such as Odin, but at the risk of bricking the phone and voiding my warranty, I’ve opted to return it to my retailer in the hopes a warranty repair can take place.
My primary concern is that most people I’ve talked to seem to be under the impression that the only way this error can occur is if I had attempted to flash 3rd party firmware onto the phone and have somehow tampered with that which ought not be tampered with. My retailer also appears to be under this impression, and given the splash screen that appears on about 60% of boot cycles has a big warning icon with “The phone is not running Samsung’s official software”, I’m concerned that this will make the case for them that warranty repair is unavailable as I have tampered with the phone and voided the warranty. Even if I knew *how* to do something like this, I’m far too poor to be risking warranties of a $1000 phone, and have never installed anything on the phone except for stuff off of the Google Play store. So I’m at a bit of a loss as to how this happened.
With that novel written, my main questions here are a) are there any “legitimate” reasons I can argue with my retailer that this error might occur through? I have a feeling I’ll have a fight on my hands to be able to claim warranty and I’d like some other reasons this may occur other than tampering to throw at them. B) Failing warranty repair, what is the recommended route through which I may repair this myself? Is it firmware flashing time?
My thanks in advance for your help.
Regards,
QLD.
Click to expand...
Click to collapse
TL : DR (well, didnt read all of it)
you wont void your warranty by flashing factory firmware with Odin. You just wont. Even if you screw it up, it still wont void your warranty. You could even flash the totally wrong firmware and hard-brick it and you still wont void your warranty. Matter of fact, its a: super hard to hard-brick galaxy phones anymore b: a very intentional thing to void your warranty. You have to unlock your bootloader, flash TWRP and root it. Shy of that, flashing stuff will not void your warranty. Thats one of the beauties of Samsung S devices.
Anyways, go to sammobile.com/firmwares and get the latest version of your phones firmware by using Samfirm or the Frija tool (they download the massive files FAR faster than doing it directly from sammobie itself) and flash it in Odin. Instructions on how to use Frija or Samfirm here.
Once the Odin flash completes, your phone should boot normally provided that your phone doesnt have hardware issues etc etc.
Whilst you won't void your warranty, with this not being rooted and likely still in warranty... get it fixed or replaced by sammy?
Did you ever get it to work? Mine is doing the same thing

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