I am looking specifically for people that have purchased an unlocked Pixel 4 directly from Google and that use AT&T.
I've been through 2 phones now and it's telling me to contact XFinity and my AT&T sim isn't recognized. Even the e-Sim option only gives XFinity as an option.
So, if you purchased a new Pixel 4 (XL or not) from Google that was unlocked, put your sim from your old phone into it and had zero problems I'd like to hear from you. Google seems to be befuddled as to what could be the problem. I do have a case open with them, though.
I have a feeling they are shipping the wrong phones... but twice in a row? Maybe xfinity is trying to get new customers lol... my issue is AT&T is the only service that works well in my area.
Others are having the same issue with unlocked phones on Verizon as well.
legbuh said:
I am looking specifically for people that have purchased an unlocked Pixel 4 directly from Google and that use AT&T.
I've been through 2 phones now and it's telling me to contact XFinity and my AT&T sim isn't recognized. Even the e-Sim option only gives XFinity as an option.
So, if you purchased a new Pixel 4 (XL or not) from Google that was unlocked, put your sim from your old phone into it and had zero problems I'd like to hear from you. Google seems to be befuddled as to what could be the problem. I do have a case open with them, though.
I have a feeling they are shipping the wrong phones... but twice in a row? Maybe xfinity is trying to get new customers lol... my issue is AT&T is the only service that works well in my area.
Others are having the same issue with unlocked phones on Verizon as well.
Click to expand...
Click to collapse
I bought an unlocked Pixel 4XL but I bought it from bestbuy not directly from Google. It is not the AT&T branded phone, it's the actual unlocked Google version. While I was still in bestbuy I put my son from my Pixel 3 in it to verify that I would have any issues and everything worked out perfectly. Again I didn't get it straight from the Google store.
However when I bought my unlocked Pixel 3, I did order it directly from Google website and same thing. I took my AT&T sim out of my Pixel 2 and put it in the Pixel 3 and everything worked perfect.
Not sure if it matters, but since I travel a lot for work, I have the unlimited prepaid AT&T service (no contact).
Yes, I've used pixels since the original nexus without issue. This one has me baffled.. Google too.
Have done this for ages. No issues. Went from 3XL to 4XL without issue as well, all works fine, including WiFi calling and HD Voice.
I would suggest getting a new SIM from AT&T.
The sim works in my pixel 1, 2, 3 and even my nexus 5x. I doubt it's the sim. The clue is that it's asking for xfinity, even for the e-sim option xfinity is the only one that it shows. All the e sim setup I've seen shows different carriers available.
My guess, they have a batch of pixel 4s tied to xfinity in the "unlocked" stack in the warehouse.
Why would setting up an eSim only show this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
vs what is shown here:
https://www.androidpolice.com/2019/...t-for-the-pixel-4-ahead-of-the-phones-launch/
Unless it was locked to Xfinity somehow?
Here's the error when inserting my sim:
I got an unlocked pixel 4 xl directly from the google store, but i was using at&t prepaid (which is cricket wireless).... Only recently switched to verizon prepaid a few weeks ago. Both sims work just fine in my phone.
Not sure if this helps to identify the variant... but when I got the phone in Oct, the build ended in 007. You can also try typing in your IMEI # in the AT&T website to see if it's compatible. It should be compatible but it might give you some clues?
neo_lithic3K said:
I got an unlocked pixel 4 xl directly from the google store, but i was using at&t prepaid (which is cricket wireless).... Only recently switched to verizon prepaid a few weeks ago. Both sims work just fine in my phone.
Not sure if this helps to identify the variant... but when I got the phone in Oct, the build ended in 007. You can also try typing in your IMEI # in the AT&T website to see if it's compatible. It should be compatible but it might give you some clues?
Click to expand...
Click to collapse
Thanks, Neo. I'm more convinced they got a bad batch of phones in the wrong area of the warehouse... I only am recently seeing these types of issues popping up now.. really only in the last week. I expect to see more. Google has already told me that I could return the phone but I already gave the free Home Net to my parents for Christmas and they're loving it. So I told Google I'd work with them and do anything to get it resolved short of that.
So far they've had me send some debug logs to them. I hope things get figured out.
I had a Pixel 3 with a AT&T sim until I bought Pixel 4xl last Black Friday from Google and used my AT&T with no problem. same with other, i have wifi calling and HD voice and no issues. Anyone tried a esim from AT&T on Pixel 4xl?
Sent from my [device_name] using XDA-Developers Legacy app
legbuh said:
I am looking specifically for people that have purchased an unlocked Pixel 4 directly from Google and that use AT&T.
I've been through 2 phones now and it's telling me to contact XFinity and my AT&T sim isn't recognized. Even the e-Sim option only gives XFinity as an option.
So, if you purchased a new Pixel 4 (XL or not) from Google that was unlocked, put your sim from your old phone into it and had zero problems I'd like to hear from you. Google seems to be befuddled as to what could be the problem. I do have a case open with them, though.
I have a feeling they are shipping the wrong phones... but twice in a row? Maybe xfinity is trying to get new customers lol... my issue is AT&T is the only service that works well in my area.
Others are having the same issue with unlocked phones on Verizon as well.
Click to expand...
Click to collapse
Yes, I bought two unlocked P4 XL's from the Google store. My family has been on AT&T for many years. We just pulled the SIM's from the old P3 XL's and voila. Like others have said everything works. In your case, one phone? ok... but now two phones? I'd be up to AT&T getting a new SIM provisioned and not leave until it's fixed. It's free to you and will rule out the hardware. Is your plan post-pay or pre-pay? What are the first two digits of your IMEI's? What is your SKU?
First 2 digits are 35. It's post paid normal plan. We've been on AT&T for many years as well, dating back to before the original nexus phone (razr, krazr, even earlier than that!)
I don't believe it's AT&T's problem, but Google's. The phone seems to be only looking for XFinity sim or e-sim as shown in the pictures I posted.
I have AT&T prepaid and upgraded from a Pixel 3 with everything working to the Pixel 4 losing HD Voice, no Wi-Fi calling, and data dropping to 3G while on calls.
AT&T comes up with the same argument. Phone is not AT&T branded so I should be happy with the service I do have because that's what I'm paying for and they're not obligated to offer the other features to a non branded phone... Pure BS
EVR_PR said:
I have AT&T prepaid and upgraded from a Pixel 3 with everything working to the Pixel 4 losing HD Voice, no Wi-Fi calling, and data dropping to 3G while on calls.
AT&T comes up with the same argument. Phone is not AT&T branded so I should be happy with the service I do have because that's what I'm paying for and they're not obligated to offer the other features to a non branded phone... Pure BS
Click to expand...
Click to collapse
So now we have some saying the DO have Wifi and HD calling from AT&T on pixel 4s directly from Google, and now one saying they lost WiFi and HD calling on the move from Pixel 3 to pixel 4. Something sound fishy...
Thanks for your post evr_pr.
legbuh said:
So now we have some saying the DO have Wifi and HD calling from AT&T on pixel 4s directly from Google, and now one saying they lost WiFi and HD calling on the move from Pixel 3 to pixel 4. Something sound fishy...
Thanks for your post evr_pr.
Click to expand...
Click to collapse
Pixel 4s are eligible for those services.
Some get lucky and have no problem from the beginning and others have to harass AT&T for days until an engineer takes pity on you and spoofs your IMEI or provisions it on the backend.
EVR_PR said:
Pixel 4s are eligible for those services.
Some get lucky and have no problem from the beginning and others have to harass AT&T for days until an engineer takes pity on you and spoofs your IMEI or provisions it on the backend.
Click to expand...
Click to collapse
I tried that for months with My pixel 2. Pixel 3 came and WiFi Calling was working from the getgo. I've never been able to get it working bugging AT&T tech support, even though they say they are provisioning it.
legbuh said:
I tried that for months with My pixel 2. Pixel 3 came and WiFi Calling was working from the getgo. I've never been able to get it working bugging AT&T tech support, even though they say they are provisioning it.
Click to expand...
Click to collapse
I'm just going to switch when the month is up. This is just plain silly. They even refuse to write a ticket and refer me to the engineering department because they say that the unlocked Pixel 4 is not capable of HD Voice or Wi-Fi calling, and yet the branded one is.
EVR_PR said:
I'm just going to switch when the month is up. This is just plain silly. They even refuse to write a ticket and refer me to the engineering department because they say that the unlocked Pixel 4 is not capable of HD Voice or Wi-Fi calling, and yet the branded one is.
Click to expand...
Click to collapse
That's crazy man. My P4XL is google unlocked, and HD voice and WiFi calling work fine on Big Red. Why would AT&T be any different??
For those who bought unlocked from Google and used on AT&T, in your account, does it show your phone as a pixel 4? On my account it just says its an unknown phone.
Badger50 said:
That's crazy man. My P4XL is google unlocked, and HD voice and WiFi calling work fine on Big Red. Why would AT&T be any different??
Click to expand...
Click to collapse
I was thinking of getting a pixel 4 XL unlocked I just want to make sure it work on att with the google phone? How do I side load the update on the google pixel 4 XL?
How do I setup the sim on the google pixel unlocked?
perlsyntax said:
I was thinking of getting a pixel 4 XL unlocked I just want to make sure it work on att with the google phone? How do I side load the update on the google pixel 4 XL?
How do I setup the sim on the google pixel unlocked?
Click to expand...
Click to collapse
Side loading instructions are here. https://developers.google.com/android/ota
As far as the sim goes, I just moved mine from my P2XL to my P4XL, powered up, and it worked fine :good:
hello, i bought new verisons pixel 4xl from ebay. i wait 60 days to unlock it (1th photo) phone offer itself to activate eSIM(2th photo). before eSIM phisical sim worked fine but when i try to activate eSIM by QR code, it locked phisical sim too. (3th photo)
Did you actually get a eSIM from Versizon? They probably need your EID #
When I brought my unlocked pixel 3 to Verizon they sent me a qr code over email. It didn't work when scanning it to activate the esim. Eventually I called them, they started the process again and sent a new qr code. The second qr code worked and I successfully activated my phone. Maybe try contacting them again and asking if they can try activating it again or sending a new qr code. Also, there should be 2 imei's for your phone. I believe you give them the second one listed on your phones packaging. If you gave them the first IMEI that could be why activation isn't working as well.
joshuav700 said:
When I brought my unlocked pixel 3 to Verizon they sent me a qr code over email. It didn't work when scanning it to activate the esim. Eventually I called them, they started the process again and sent a new qr code. The second qr code worked and I successfully activated my phone. Maybe try contacting them again and asking if they can try activating it again or sending a new qr code. Also, there should be 2 imei's for your phone. I believe you give them the second one listed on your phones packaging. If you gave them the first IMEI that could be why activation isn't working as well.
Click to expand...
Click to collapse
I find that hard to believe. There is not a single Android phone that works with eSim on Verizon currently. iPhones, yes but not any Pixel or Android. If you actually got eSim working on Verizon on your Pixel 3 then post a screen shot like the one below. Naturally, you won't have DSDS but that's beside the point.
bobby janow said:
I find that hard to believe. There is not a single Android phone that works with eSim on Verizon currently. iPhones, yes but not any Pixel or Android. If you actually got eSim working on Verizon on your Pixel 3 then post a screen shot like the one below. Naturally, you won't have DSDS but that's beside the point.
Click to expand...
Click to collapse
Can’t, I have the pixel 4 now and I no longer have Verizon. Switched to google fi.
joshuav700 said:
Can’t, I have the pixel 4 now and I no longer have Verizon. Switched to google fi.
Click to expand...
Click to collapse
I see. Well just to clear things up for others reading this you cannot use an eSim on Verizon with any Android device currently. The only device that works with eSim on Verizon is the iPhone. Hopefully, that will change shortly since eSim is rolling out to every device.
Apparently people have done it though.
https://www.reddit.com/r/verizon/comments/a3l7yl/i_successfully_activated_esim_on_verizon_through/
lywyn said:
Apparently people have done it though.
https://www.reddit.com/r/verizon/comments/a3l7yl/i_successfully_activated_esim_on_verizon_through/
Click to expand...
Click to collapse
lol. That's an iPhone. That thread is over a year old and it's referring to when the iPhone just started supporting eSim back in January 2019. The iPhone got a system update that allowed the eSim to be used and Verizon, obligingly, enabled it for the iPhone exclusively. That thread has nothing to do with Android and the first screenshot is of an iPhone. As I previously stated, eSim + Android + Verizon is a no go currently.
Just for historical value, the iPhone was DSDS from the get go. The Google P3 / XL could use eSim but only on a carrier such as Fi, international and ATT, reluctantly, after a while. But it was only single standby until the 3a / XL came out. Then we got true DSDS which continued with the P4 series. The Verizon P3 and 3a had their eSims disabled along with bootloader lock so you couldn't even enable it because there is no root. I believe the P4s have the eSim enabled but I wouldn't know for sure.
If I buy the Verizon Pixel 4a 5g, will the phone be unlocked to use it with AT&T or Tmobile? The reason why is the "clearly white" color. I'm with AT&T now and I'm interested in this device but in white color.
I suspect it "would" work fine. IIRC, Verizon hasn't IMEI locked since 4G phones started shipping. I could be wrong though.
I have the non VZW version working on Verizon and regular 5G works really well, just no MMwave 5G.
I cancelled my order on the unlocked version when I saw there is a white color, for verizon.... But i dont have verizon im with att.
You can't add it to cart without having a Verizon account, not sure what that specifically means
moslondon said:
If I buy the Verizon Pixel 4a 5g, will the phone be unlocked to use it with AT&T or Tmobile? The reason why is the "clearly white" color. I'm with AT&T now and I'm interested in this device but in white color.
Click to expand...
Click to collapse
Verizon does carrier lock the phone for 60 days since late 2019.
ssurfer2 said:
Verizon does carrier lock the phone for 60 days since late 2019.
Click to expand...
Click to collapse
I wasn't aware of this when I purchased mine from a reseller. Now I just have to wait until at least the 19th to try my Visible sim.
Hi, I have Sprint and soon to be T-Mobile. I've been trying to find the best version of Pixel 4 XL that allows eSim activation on T-mobile. I need a free sim slot for traveling around Europe.
So far I bought a Verizon version and allows only Verizon eSim. Any recommendations how I can get an unlocked T-Mobile version? Or will GoogleFi version work?
I bought my 4XL unlocked from Google. The eSIM works fine.
Those are hard to find on ebay. Looks like majority of them are Verizon which is pretty locked.
Does anyone know if it's possible to flash like T-Mobile or GoogleFi firmware on the Verizon Pixel 4 XL?
Hey!
I wrote a post on how to get SIM from any carrier to work on any Pixel 4. Mine is from AT&T and works great with my Vodafone SIM despite being still locked.
However I didn't try to use eSIM, but planing to do it when I travel on Christmas .
They should work as well, but I can't guarantee