device suddenly stopped charging and connecting - Xiaomi Mi 5 Questions & Answers

Dear all,
my Mi5 yesterday suddenly stopped charging and making any USB connection. This doesn't look like the usual wear and tear. Usually, when your USB jack wears out, it happens over time. But this has happened from one moment to the next. I fear that there might be some electronic issue on the mainboard which isn't worth repairing. Or could it be a transient issue that is solved by turnng the phone off and back on? I have never seen this before...
Thanks in advance for any suggestions...

After reboot with the cable plugged it, it again charges and I can also get into fastboot and install twrp. So I suppose (and hope) that this is a software issue. Flashing official lineageos for the Mi5 now. Hope it isn't affected.

yahya69 said:
After reboot with the cable plugged it, it again charges and I can also get into fastboot and install twrp. So I suppose (and hope) that this is a software issue. Flashing official lineageos for the Mi5 now. Hope it isn't affected.
Click to expand...
Click to collapse
Same in LineageOS: The device charges/connects only when it is freshly rebooted. Hope it won't stop charging alltogher soon.

Related

[Q] Charging problem

Hello everyone.
I have a really big problem with my Xiaomi Mi3w (Cancro) and i haven’t find a solution in months.
I have an issue with the battery(?) or with the micro usb connector, sometimes i can’t charge my battery, no matter what or how, i can’t in any way.
When i connect the phone to the wall charger it doesnt charge or it even drains the battery, even if it’s off, it happened that some times when i connect the phone to the charger at 20+% battery after some hours it’s at 10%.
When the phone behaves like this and i try to connect it to the pc it can’t seem to hold the connection for more than 3-4 seconds, it continuosly connects and disconnects and it’s impossible even to open it in explorer. Obviously it’s impossible to charge even in this way.
At first i thought that it could only be a hardware problem (faulty connector/charger/cable etc)
but the last time i had this issue (today) i discovered that i can keep the connection between pc and the phone using fastboot. When i use fastboot the phone doesn’t disconnects continuosly so i can say that in 99% it’s not a connector/cable problem.
Could it be a kernel bug? I know that the kernel it’s active even when the phone is off but in charge, this could explain the charging problem even if it’s off.
Another thing that i discovered is that when the phone is on the connection to the pc gets more stable if i turn off debug mode ( can keep the usb connection on for more than 30 secs but i can’t seem to charge it anyway).
Things that i tried to solve the problem:
-Change the charger (1st charger is xiaomi’s orignal/ 2nd it’s a sony with output 5V/850 mah/ 3rd is a lg 4.8V/1A/ 4th is a generic tablet charger which came with my acer iconia with 5V/2A) none of these solved the problem.
-Change the cable (used 10 and more different cables, every cable was tested with my other devices and all were working well with my moto G and acer iconia)
-Fastboot install of both stable and developer rom
-Clean fastboot install of both roms (formatting both systems earlier with cwm)
-Install via cwm of ivan 4.4 aosp and cyano 12 (both of these uses the same leaked kernel right?)
-Cleaning connector with a neddle, soft cloth and some alcohol
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
So i thought that i could also be a problem related to the governor used by the phone when gets to a low battery profile and specifically when this governor tells the phone to get in deep sleep.
(this could perhaps explain the problem of both cyano and ivans roms random reboots and the workaround using partial_wake_lock)
I hope that someone can help me to solve this problem because my device is useless now
Thanks in advance to everyone
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
TomiMc said:
i have the same problem with my MI3W. Sometimes i can charge it while smartphone is power off.
I tried with another battery. I am waiting for a new usb connector flex to check too.
Do you find any solution?
Click to expand...
Click to collapse
New usb board flex and problem solved. Now my mi3 is charging witouth problems.
Same issue
Lacedaemonius said:
I’m not sure about this other point but the phone seem to get in this not charging state when the battery gets below 30% and i keep it uncharged overnight.
Click to expand...
Click to collapse
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
do2blehelix said:
I think i might be having the same problem. My phone started acting weird at the exact same condition. The charging connection kept going on and off. Felt like hardware issue at first. Charged my phone somehow to full charge and reset it. Looks good now but still skeptical.
Fingers crossed.
Click to expand...
Click to collapse
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
going fine
Lacedaemonius said:
Hi i resolved the problem some time ago, cleaning the connector with a very tiny needle, i didn't go very far the first time that i cleaned it, probably it's only dirt, try cleaning it yourself and see if it resolves the problem
Click to expand...
Click to collapse
Tested for one month, ....never cleaned the connector though....
Never faced the problem again, though i have changed roms.:good::good:
Anyways, hope it never comes back again
Thanks Lace.....

Mi5 not charging unless I turn off the phone

Hi there,
As the title says, my Mi5 doesn't charge unless I turn off the phone. If I keep it turned off then it charges, If I turn it off, plug the charger and turn it on while charging then it's ok, the charging process continues. If I unplug the charger in the process then I have to turn it off again. Connecting to the PC via USB can also be done only by turning the phone off.
I tested it with 3 different cables and chargers which otherwise work on different phones.
I tested this on Xiaomi EU ROM and on Lineage OS as well.
I'm thinking this issue is software sided since I can charge it while it's turned off. Did anybody else encounter this issue? And ideas on how to solve this problem?
Thanks,
Frost
Hi,
i'm having the exact same problem.
the weird thing is that even in TWRP USB only works when it is connected during power up...
Which rom are you using ?
Maybe dirty flash causes this. Or there are some problems with the kernel. Try flashing stock miui.
have tried the lineage (20170718), and the latest MIUI versions (global and china, stable and develop). no change
This problem has just presented itself on my phone. Mi5 32GB. AFAIK I didnt change or do anything. Have since completely clean flashed including firmware and it still does it. Did anyone find a solution for this? Totally bizarre!!
Currently:
Mi5 32GB/3GB
Cosmic OS 3.1 Oreo 8.1
Firmware 7.9.22
Unofficial Gapps 01/06
Try a different kernel, for example Soda Kernel
You can try fix:
youtube.com/watch?v=wdjX4NCV8Iw
or
youtube.com/watch?v=twEQHqwAKUM
It work for me!
charging problem
i cant charge my phone when its turned off...bt i can charge my phone when its on...its just opposite to others problem ..i need help
I have the same problem with redmi 4x, charging only when turned off . Have anyone repaired this or all of you bough new phones )
@Frost90 please I am having exact same issue, please what did you do to solve it
Frost90 said:
Hi there,
As the title says, my Mi5 doesn't charge unless I turn off the phone. If I keep it turned off then it charges, If I turn it off, plug the charger and turn it on while charging then it's ok, the charging process continues. If I unplug the charger in the process then I have to turn it off again. Connecting to the PC via USB can also be done only by turning the phone off.
I tested it with 3 different cables and chargers which otherwise work on different phones.
I tested this on Xiaomi EU ROM and on Lineage OS as well.
I'm thinking this issue is software sided since I can charge it while it's turned off. Did anybody else encounter this issue? And ideas on how to solve this problem?
Thanks,
Frost
Click to expand...
Click to collapse
Hello , please what is the solution?
Snehgga said:
@Frost90 please I am having exact same issue, please what did you do to solve it
Click to expand...
Click to collapse
I no longer have the Mi 5 and I don't remember if I fixed the problem or not, I think resetting to factory default MIUI might have solved the problem.
I had the same issue, and resolved it by deleting "Advanced Charging Constroller", a Magisk moduel.
Hope it helps if you are in the same situation.

Xiaomi mi5 - charge problem

It's happen few days ago randomly everything works up to then. I can not charge my phone by just plugging my charger. I have to first switch off my phone only after that it responds to charger. Anyone has this issue, any tips? I have the newest software.
szynek123 said:
It's happen few days ago randomly everything works up to then. I can not charge my phone by just plugging my charger. I have to first switch off my phone only after that it responds to charger. Anyone has this issue, any tips? I have the newest software.
Click to expand...
Click to collapse
try different cables and plugs!
Tired different charger different cables everything different I different combinations. It doesn't work. I am guessing I more software problem what you guys think ?
I get a similar issue since a month or two: with Xiaomi.eu weeklies, if I plug in charger before switching off the phone, it will get in a sort of bootloop state showing battery then mi logo on a loop. Charging is fine while phone is switched on, though.
ZioRò said:
I get a similar issue since a month or two: with Xiaomi.eu weeklies, if I plug in charger before switching off the phone, it will get in a sort of bootloop state showing battery then mi logo on a loop. Charging is fine while phone is switched on, though.
Click to expand...
Click to collapse
And what have you done for fixing the problem ?
szynek123 said:
And what have you done for fixing the problem ?
Click to expand...
Click to collapse
I use to unplug the charger before switching off the phone and then plug it back.
One thing I noticed was the USB C collects a lot of dirt in it. Every couple of weeks, I use a pin to scrape the dirt out.
As it is quite a large opening, it collects dust and lint etc, then plugging in the charge cable compresses it.
Give it a go!
I had the same issue, I solved it by changing from Xiaomi EU ROM to LOS.
You can try fix:
youtube.com/watch?v=wdjX4NCV8Iw
or
youtube.com/watch?v=twEQHqwAKUM
It work for me!

Phone Won't Charge Unless I Restart

Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
jegtugado said:
Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
Click to expand...
Click to collapse
Sounds like there's and issue with charging port and daughter board, if you've done a reinstall. Does the same thing happen when charging from a laptop or pc?
sofir786 said:
Sounds like there's and issue with charging port and daughter board, if you've done a reinstall. Does the same thing happen when charging from a laptop or pc?
Click to expand...
Click to collapse
When charging from a laptop or pc it seems to work fine
jegtugado said:
When charging from a laptop or pc it seems to work fine
Click to expand...
Click to collapse
Ah okay, that's really strange, I was thinking it might be the port but if it works fine on USB then maybe not, and you've tried a completely different plug and cable aswell?
Do you use any battery charge limit apps?
If you are like me flashaholic, then sometimes with dirty flashing rom gets messed. Try flashing stock (fastboot rom) miui to teset everything to stock and then see if it charges normally. If not there could be hardware issue
With regards to the replies above..
I've only flashed once to Xiaomi EU. I've also tried a different usb-c cable
I notice that when I plug my phone to my laptop, it keeps getting disconnected and reconnected for any small movements of the cable
Sometimes I get fast charging when I perform a restart so it starts to charge
I don't use any battery apps or any cleaner apps
jegtugado said:
With regards to the replies above..
I've only flashed once to Xiaomi EU. I've also tried a different usb-c cable
I notice that when I plug my phone to my laptop, it keeps getting disconnected and reconnected for any small movements of the cable
Sometimes I get fast charging when I perform a restart so it starts to charge
I don't use any battery apps or any cleaner apps
Click to expand...
Click to collapse
Sounds like the charging port has an issue, the fact if it is connecting disconnecting from movement of cable points to it I reckon
Hello,
Have you solved your problem? I have the same insue and I can't solve it, the last option was to flash the last oficial global rom (fastboot methdo), but it didn't solve it ...
Thank you.
Hi,
same issue i am facing with my K20 PRO since last 8 months.
Tried everything, still not working.
Issue: Not charging unless restarted, same is when i plug it into the laptop. everytime i have to restart it.
Can someone please give me a good solution to it. Has anyone resolved this issue ?
dimazukz1 said:
Hi,
same issue i am facing with my K20 PRO since last 8 months.
Tried everything, still not working.
Issue: Not charging unless restarted, same is when i plug it into the laptop. everytime i have to restart it.
Can someone please give me a good solution to it. Has anyone resolved this issue ?
Click to expand...
Click to collapse
So, I have this issue on my another phone poco f1 what I did was clean the charging port with some stick and cotton. Basically its a charging port issue, you have to clean the port or take a service to clean port completely or change port this issue will be solved
Mi 9T (Global) have the same issue, i check with USB Tester...
every restart the charging system is reset.
Before restart: 9-10W
After restart: 16-17W
Same adapter & Same cable & same time
Some times the phone not charge at all
Restart solve this issue
When i connect the phone to computer it's not work
Restart the phone when his connected to the computer solve the issue
Xiaomi fix you hardware & software !!!!
Hello
I have the same issue with my two phones MI 9 T PRO, never used USB C before, even 3.5mm jack, i have the error message on the notification and i cannot remove it: "Can't play audio through adapter. Use digital earphones or earphones with 3.5mm plug". when i plug my charger into my phone the fast charge is displayed but it won't charge, The only way to charge my phone is to reboot it and it's charge like there is no problem! but the error message is still on notification but charge with fast charge! I bought my phones march 2020, and the issue appeared since sept - oct. I have the latest update MIUI 12.0.3.
I facing same problem on my mi9tpro with global miui12 what's going on guys how to fix the problem?
Hey guys, I think I have the answer!
Its all about the MIUI optimization, you just have to go into developer options, search for MIUI optimization, turn it off, restart, turn it on and restart again. Everything should go well after this! I hope all of you end with this headache!
jegtugado said:
Hi,
I've been using my Redmi K20 Pro since November and I encountered a problem where my phone won't charge. I tried my backup charger and usb-c cable but it still didn't work. Once I restarted the phone it began charging again. Based on my testing once I unplug the charger I need to restart again to see the lightning icon charging indicator. I also noticed that the charging speed is very slow unlike how it used to. I am using xiaomi eu and I updated to the latest version thru the update app but still having the same result. Has anyone encountered this or have an idea on how to fix it? I see lots of similar issues with xiaomi phones but of different model on google but I can't find anything useful.
Thank you
Click to expand...
Click to collapse
The same with my mi9t. Do you already found a solution?
Alfinsito said:
Hey guys, I think I have the answer!
Its all about the MIUI optimization, you just have to go into developer options, search for MIUI optimization, turn it off, restart, turn it on and restart again. Everything should go well after this! I hope all of you end with this headache!
Click to expand...
Click to collapse
Is this tested?
HarShelbyyyy said:
Is this tested?
[/QUOTE.
Doesn't work tho
Click to expand...
Click to collapse
Hello team!
I was facing the same problem on a Redmi 3S Pro, and decided to come by and let u guys know my handling of this.
My phone has quiet some years of usage right now and its a bit beaten, but still runs great.
Out of nowhere it decided to not charge anymore, and I noticed it would charge with device off or after a plugged restart.
It decided to work again after i entered fast boot (unplugged) and exited fastboot back into system then plugging.
Not entirely sure this fixed it, but looks like it.
Some notes:
I was trying a couple things like trying to enter safe mode and combinations of plugged/unplugged restarts
I did not factory reset
I did not let it end the fastboot loading (force rebooted somewhere in the middle of loading fastboot)
To fastboot, power off the device, then press power button and down volume
If u dont know what u doing, DO NOT go sticking metals into your usb port to clean it, cause if it charges when off, this is NOT dirt problem. Be advised..
I was able to reproduce the issue (sadly) after playing with normal reboot/fastboot then reboot , but then i tried reproducing the fix:
Unplug and turn off device
Turn on to fastboot (down volume + power)
Now, first time, after entered fastboot screen, i rebooted and it did not work, then i tried again but i had to let it run a bit longer on fastboot screen then reboot for it to work
I know the fastboot performs some system checks while loading, but i don't have much time to keep digging this, maybe another day i'll come back with more info.
I'm guessing its system issue, not hardware (at least in my case).
But now, charging is working even after normal reboots for me, so i think i'm onto something =]
Hope this can be useful to someone.
Happy hacking!
Cheers
Hello everyone , I had the same issue and fixed it .
My solution was to change the usb-c port (daughter board). everything works as its supposed now.
I looked everywhere for software issues , flashed many different roms to no avail.
There was only one rom that tipped me that there was a problem on usb c port though, ita pixel experience rom, it showed a persistent notification that there was something plugged in the usbc when there was nothing there.
once I replaced my port (cost only 14$ for original with fast charging IC) ,and upon inspection of my replaced board under microscope , the last pin on the left in the usb C port was bent in a way that was impossible to see with a naked eye, now I bought a usb c port and soldered it back to my original daughter board and I keep it as spare one.
Hope this will save you your battery and your time.
(if you keep using like this and have to restart everytime for a charge , it will eventually fail , better replace it when you have time , than your phone going off when you most need it)

Battery suddenly will not charge anymore

Hi , my XZ2 is about one and a half years old. No problem whatsoever until this morning. I plugged in the charge cable, I got the message "charging" but it will not charge. I checked the cable and charging device (worked with another phone) so it is in the phone or in the connection. Cleaned connection (woorden tooth pick), nothing helped. Any suggestions? Battery level is now at 5 % so I can not do a lot anymore...
Have you tried different charging brick? You cleaned the port but I'd recommend using a cotton bud and isopropyl alcohol to clean it from corrosion.
If it won't help that is probably the fault of charging port itself. I had issues with charging when it would randomly stop charging and replacing port itself worked and it isn't doing that anymore (I replaced it around 2 months ago).
Edit: Also try charging the phone when it is turned off.
Verity. said:
Have you tried different charging brick? You cleaned the port but I'd recommend using a cotton bud and isopropyl alcohol to clean it from corrosion.
If it won't help that is probably the fault of charging port itself. I had issues with charging when it would randomly stop charging and replacing port itself worked and it isn't doing that anymore (I replaced it around 2 months ago).
Edit: Also try charging the phone when it is turned off.
Click to expand...
Click to collapse
Thanks, I tried, but the alcohol did not work either. (And yes, I tried different brick and cable and also with different phone). I will have battery replaced, I guess that helps. Thanks anyway.
Try doing a hard reboot then powering down the phone and see if that works.
iwrbc2 said:
Thanks, I tried, but the alcohol did not work either. (And yes, I tried different brick and cable and also with different phone). I will have battery replaced, I guess that helps. Thanks anyway.
Click to expand...
Click to collapse
I recommend getting charging port on aliexpress or ebay idk, it costs around 10-12$, I'm pretty sure changing the battery won't help much - considering it's not a motherboard fault. Also, update us if anything will change, I'm very curious
I will update yo uhere when I know more , thanks
I had the same issue, when I used Lineage OS 18. To solve it pressed up volume button and power button and waited until 3 vibrations.
dsntbc said:
I had the same issue, when I used Lineage OS 18. To solve it pressed up volume button and power button and waited until 3 vibrations.
Click to expand...
Click to collapse
A hard reboot?
I promised I would let you know... I changed my mind at a certain moment and decided to check if the defect was covered by the Sony-guarantee. It was. So I sent it in, and after two or three weeks I got it back. Entire new mother board. So I think this was a real physical defect which could not be solved by your kind suggestions [thanks].
quite similar to my case, though for me the cable actually melting and i can't charge it using normal usb c cable anymore
nowadays it's either via wireless, or via usb C to usb C → usb A adapter
seilent said:
quite similar to my case, though for me the cable actually melting and i can't charge it using normal usb c cable anymore
nowadays it's either via wireless, or via usb C to usb C → usb A adapter
Click to expand...
Click to collapse
Sounds like a known mobo power controller failure.
Press Sony for a free repair... lean on them hard if you must. Keep calling until someone there does the right thing.
If you're lucky the first call will get it.
Free repair, free replacement or a full refund check, don't settle for less!
Lol, I've played hardball with Sony and won*
*hammered a few people in the process, oops.
blackhawk said:
A hard reboot?
Click to expand...
Click to collapse
Yea, I switched to IodeOS based on lineageOS 17, until march update, i had no issues, so either I have very bad luck, or something is buggy in software.
dsntbc said:
Yea, I switched to IodeOS based on lineageOS 17, until march update, i had no issues, so either I have very bad luck, or something is buggy in software.
Click to expand...
Click to collapse
Not software... firmware which is much worse.
Flash it back to see what's what.
When I have a stable OS that's doing what I want, I leave it be.
Updates, destroyer of worlds...
blackhawk said:
Not software... firmware which is much worse.
Flash it back to see what's what.
When I have a stable OS that's doing what I want, I leave it be.
Updates, destroyer of worlds...
Click to expand...
Click to collapse
Yeah, i did it once, after i bricked it, but i see, i will have to do it second time. Or at least i need to install another ungoogled OS, not based on lineage.
dsntbc said:
Yeah, i did it once, after i bricked it, but i see, i will have to do it second time. Or at least i need to install another ungoogled OS, not based on lineage.
Click to expand...
Click to collapse
Google is a menace, no doubt.
Currently I keep Google Play Services disabled most of the time.
Try charging it with the phone powered off and see if that helps.
Yes, it did help, but fastcharging seems to be disabled, when phone is powered off.
dsntbc said:
Yes, it did help, but fastcharging seems to be disabled, when phone is powered off.
Click to expand...
Click to collapse
That's strange.
I don't think the firmware flashes the power controller chipset... or if it's flashable.
My 10+ fast charging is acting erratic. Tried everything except a factory reset. May be the battery... fun isn't it?
I wanted to boot TWRP and bricked phone while doing it. We will see if swiss firmware will change anything
Actually it's south american, but charging works without problem, as last time

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