Hey guys,
I had an unfortunate accident where my phone fell in the toilet...
It kept on going ok for the first hour or so, but after a while it went crazy, self switching between black screen and the homepage
Ultimately, it is stuck on a black screen mode - where you can see the clock, weather and date on the upper-middle right side of the phone, as well as the number of steps who is still being updated. When I connect it to the charger it shows the battery status.
I have tried to restart it a couple of times, but after less than a second where my homepage is visible, it switches back to the black screen.
I can receive calls (it looks little of the screen, I can use the touch screen to answer/decline the call) and I am still connected to the net as the whatsapp on my computer is still on.
How can I fix this problem?
I bought this phone in China in Oct 2016 and it was working ok until now.
Please try to help me...
Thanks guys!
Related
Hey all,
I am having troubles with the LCD on my touch diamond, i have had it for quite a while now.
In January this year, I started to notice that the soft button bar at the bottom of the screen was flickering, just the soft bar. I would turn off the screen for about half a day and it would go away, then it would happen again in a few days.
This happened for a few weeks, then it just stopped.
Now its back again, where I can see "Now Playing" faintly, as well as what is actually there ("Contacts"), but i don't have WMP open. and the whole bar flickers slightly. i just have to turn the screen of for a minute and it dissapears.
I only had WMP open for about 5 minutes..
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
mafiamike said:
I have the same issue. Here's what I did to (temporarily, I assume) fix the problem.
I made a white picture in MS Paint that was 640x480 pixels and put it on my phone, then set the screen to maximum brightness and left the screen on with that picture full screen. It got rid of the burnt in image.
I think the problem I had is that in my power settings, I had it to where the screen never turns off when plugged in. If I got a text message or e-mail after I plugged it in and went to bed, the screen would turn on and never turn off until morning. I've changed my power settings so even when plugged in, it doesn't stay on for more than a minute. I hope that fixes it.
Click to expand...
Click to collapse
I too have the same problem and i did what you said but its not working, Any other suggestion....
same here... i removed the battery for 4 hours (at night) . got up and everything went back to normal . happen once a few months ago .
i would try it tonight and see and will report back. AND i have also found another issue with my diamond of newtons ring. Now am really getting pised at htc pathetic quality phone
I'm experiencing the same problem as well.. it come and goes and I've somehow learnt to ignore it. So far it just disappears after a few hours of use.
Hey its thr with many people, A quick remedy. Increase the brightness level to max....wait fr a few seconds thn put it back to normal. Wont prevent it permanently...but yes will hold it off for a while
Happens to my Diamond too. I am now trying different versions of HSPL to see if the problem is related to it.
Hi,
Have not posted in here in a while but i'm having a huge problem with my HTC one M7.
Had the phone for a year now and suffered a problem with it once before. The problem before was something to do with the phone locking itself and required me sending it off to HTC to repair. It kept bootlooping and wouldn't allow me to do anything at all.
This problem hasn't occurred since repair however last week the phone was working fine until the next morning when i woke up. My girlfriend used my phone to send herself some photo's and then put the phone on charge as the battery was running low. When i woke up the screen stays black and wont allow me to do anything. If i hold the power button the bottom two lights flash and i can hear the phone booting itself back up. I have a feeling the phone works since everyday at 6:15pm my alarm goes off and i am able to deactivate the alarm by swiping up (i remember the location of the dismiss function) it would appear i'm also able to receive calls and texts since i can hear my message and ring tone going off however cannot see the screen.
I have tried a few things such as holding buttons to reboot, shining a light onto the sensor during a reboot and fully charging etc however nothing.
I should also add i have a slight hairline crack in the screen which occurred about 9 months ago but didn't appear to affect the LCD at all or the digitiser either. Any help would be highly appreciated or any tips on stuff to try.
more information available if needed.
Many Thanks
Kris
MrWain said:
Hi,
Have not posted in here in a while but i'm having a huge problem with my HTC one M7.
Had the phone for a year now and suffered a problem with it once before. The problem before was something to do with the phone locking itself and required me sending it off to HTC to repair. It kept bootlooping and wouldn't allow me to do anything at all.
This problem hasn't occurred since repair however last week the phone was working fine until the next morning when i woke up. My girlfriend used my phone to send herself some photo's and then put the phone on charge as the battery was running low. When i woke up the screen stays black and wont allow me to do anything. If i hold the power button the bottom two lights flash and i can hear the phone booting itself back up. I have a feeling the phone works since everyday at 6:15pm my alarm goes off and i am able to deactivate the alarm by swiping up (i remember the location of the dismiss function) it would appear i'm also able to receive calls and texts since i can hear my message and ring tone going off however cannot see the screen.
I have tried a few things such as holding buttons to reboot, shining a light onto the sensor during a reboot and fully charging etc however nothing.
I should also add i have a slight hairline crack in the screen which occurred about 9 months ago but didn't appear to affect the LCD at all or the digitiser either. Any help would be highly appreciated or any tips on stuff to try.
more information available if needed.
Many Thanks
Kris
Click to expand...
Click to collapse
It looks like you tried all of the usual methods, sorry but it might just be the screen is shorted.
majmoz said:
It looks like you tried all of the usual methods, sorry but it might just be the screen is shorted.
Click to expand...
Click to collapse
I thought as much, i have ordered a new screen and once its delivered i am gonna attempt to fit it and see what happens, thanks for the reply.
Hello for this morning I have a black screen on my Lg G Watch R, while she always is to connect to the mobile she vibrates when I receive a notification but an impossible to relight the screen.
Even problems as this videos : youtube.com/watch?v=64R9HbU9zNE
Thank you for your help
And sorry for my bad english.
Blank screen on my LG G watch R
My watch suddenly went blank. Its still connected to my phone and still vibrates when i get notifications. I tried long press on the crown to restart it only vibrates but still the screen is blank. What went wrong. Please help. Thanks...
I experienced the same problem a few days ago. My watch has worked great for a year and just died overnight on the charger. It was working the night before, and now there's no display. It's connected but the touch screen isn't working either. I can take a wearable screenshot and see my watch face and that's it. The LG warranty says 1 year, and I'm right at the limit. I haven't seen any successful fix for this so I suppose I will give them a call and see if they'll help.
Well I couldn't find any known fix for this issue so it looks like the display actually died. I did find one small place in the bottom right of my screen that was still responding to touch inputs, so with that and a lot of wear screenshots I may be able to get to the settings menu and factory reset. I contacted Google (I purchased from the Play Store) and they are shipping me a replacement.
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
Click to expand...
Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Click to expand...
Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.
Hello all, so recently I dropped my phone from a decent height, but it worked fine that night, and even the morning after, didn't even crack.
It started acting weird and going black when I would swipe down my notification menu, and I'd have to restart the phone each time, but if I got rid of those notifications it would work alright for a couple of minutes and go black. After restarting it a few times the Samsung logo didn't even show up anymore and the display hasn't come on since then, even in recovery mode. I can hear it booted up, and have even plugged it into a DeX dock to use it, and that works fine, even the touchscreen, just no display. I've flashed the latest software onto it using Odin, and still nothing.
So, my question here is: Could this possibly be a software issue? Or does it seem more like the display was damaged in some way or another, (or even possibly came disconnected from the motherboard?)
I appreciate you reading my post, and wish you all the best,
Briggs