Related
When I bought the watch back in November, the screen would stay ON all the time. I know it to be a fact because I used to leave it on a desk without ever touching it (for hours) and it would always display the time (it was like having a desk clock, for when I would rather not wear it to have more comfortable wrists while writing or that sort of things).
Also in the train (I used to travel a lot in that period) I would leave the watch hung on the wall while sleeping (at night) and it would not turn itself off, so I could check the time in case I woke up in the middle of the night, without neededing to reach for the watch.
Recently (it was January) I noticed that it does not work like that anymore. After a very short time, the watch screen goes off. It is still in standby: it goes back on if I touch it or press the button.....but I want it to stay on 'without limits' (in dimmed mode). It was like that before.
Somehow this is the behaviour of the 'keep screen always ON' setting.....but in fact, that setting is already set to 'ON'.
So is there some kind of firmware update that changed this behaviour? I would like the clock to not go off when it is not on my wrist, sometimes I just need to keep track of time AND have my wrists free....and it is not possible anymore.
nothing?
It is actually a key feature....no point in having a watch that doesn't show the time unless you touch it (if you leave it on a desk or simply hung on a wall at night). Also I wonder why it changed (did not do this last year so I thought it must be some update but could not find anything in the changelogs about this).
You have the Setting enabled in Android Wear for keeping the screen Always On?
My screen only goes out when on the charger. When I had a Samsung Gear Live, it would stay on while on the charger, via the Developer Setting on the watch to keep the screen on while charging. But that has never worked for me on the "R", not even last year.
The screen of the watch goes off while charging (although I remember it being different back in October...).
The settting for 'screen always on' is activated. I activated from the watch, from the phone, restarted the watch, nothing worked. The screen goes off after a while IF I DO NOT wear the watch.
No problem if I wear it....that means there is some connection between the screen going off and the accelerometer :-/
But as I said, I need the watch to stay on even if I am not wearing it (working at a desk or similar when I can't wear the watch, I would look at the time at the watch lying on the table). I am sure 1000% it did not turn off before (started in January, or at least I noticed it in January). I read all the changelogs for all the updates and I did not find anything about this.
Can someone also try? My brother has the same watch and his also goes off if he does not wear it. I find this really unneeded. At least they should have put a setting available.
You best option is Wear Charging Widget. It will keep the screen on when charging. Although it does dim a bit, like a night clock in a mostly dark room. It is the only option I've found that works.
I wanted the "R" to work like my old Gear Live and keep the screen on when charging and even when not wearing it. But I've never found a means for that to happen short of Wear Charging Widget.
Sent from my Nexus 10 using Tapatalk
Darnell_Chat_TN said:
You best option is Wear Charging Widget. It will keep the screen on when charging. Although it does dim a bit, like a night clock in a mostly dark room. It is the only option I've found that works.
I wanted the "R" to work like my old Gear Live and keep the screen on when charging and even when not wearing it. But I've never found a means for that to happen short of Wear Charging Widget.
Sent from my Nexus 10 using Tapatalk
Click to expand...
Click to collapse
Yes it looks it is like that now. Maybe you bought the watch after the two last updates (501 / 502) ?
Would be nice if somebody else, besides me, could confirm that in fact the watch was staying on (dimmed mode) all the time even without wearing it in the previous months (release date to December).
rogermorse said:
Yes it looks it is like that now. Maybe you bought the watch after the two last updates (501 / 502) ?
Would be nice if somebody else, besides me, could confirm that in fact the watch was staying on (dimmed mode) all the time even without wearing it in the previous months (release date to December).
Click to expand...
Click to collapse
I've had my "R" since last year, before v5 came out for the watches. And the "R" never kept the screen on while charging. I never noticed it involved simply not wearing it. Since when I'm not wearing, I'm charging.
Sent from my Nexus 10 using Tapatalk
Screen shuts off completely
The screen on my GWR has started shutting off, completely dark not dim. I checked the settings and it is set to "Always on screen": ON.
This is a fairly new problem, it did not used to behave this way, I could see the screen dim, and move my wrist and it would go bright and display "OK Google".
Any ideas on how to fix this bug? Or do I/we need to wait for a software update/fix? Current software version: 5.0.2
Watch is not very useful if I can't see the time without having to push the crown/button.
Anyone else having this issue?
Screen is working again.
Had some time to try some options, did a "Reset Device" and the screen came back.
Lost all the apps I had loaded on the watch, not a big deal, wasn't using many of them.
Guess I can just download them again from the play store, if I want them back. Something I loaded onto the watch may have caused the loss of the screen.
Last couple of apps I downloaded were CompassX and a charging app that shows charging progress while charging.
Glad to have the watch face back.
I'm having the same problem as you. The ambient mode won't come on. Instead of dimming to ambient mode it now just goes dark completely (like when it is charging). I would love another fix before I have to reset the watch. Any ideas?
2leaponover1 said:
I'm having the same problem as you. The ambient mode won't come on. Instead of dimming to ambient mode it now just goes dark completely (like when it is charging). I would love another fix before I have to reset the watch. Any ideas?
Click to expand...
Click to collapse
Bumping this. I reset the watch. Went about two weeks and now back to the same problem. Ambient mode has disappeared. It's just black all the time until i turn it back on.
2leaponover1 said:
Bumping this. I reset the watch. Went about two weeks and now back to the same problem. Ambient mode has disappeared. It's just black all the time until i turn it back on.
Click to expand...
Click to collapse
The user support for this watch is non-existent Still no help with this problem
2leaponover1 said:
The user support for this watch is non-existent Still no help with this problem
Click to expand...
Click to collapse
I confirm that I have this trouble also in normal use, previously it worked fine and would stay on all the time if that's what I wanted.
Am very tempted to reset the watch after backing up.
I have nearly the same problem. For months now, when my screen dims, it goes to a very dark/dim red. I've removed all programs from my phone and did a factory reset on the watch three times. I'm not sure what else to try. Is there a way to flash the memory? It seems like a setting is stuck in the non-volatile memory.
I was having the same problem and found that I had theater mode set on. Switched to off and now works great.
Sent from my Nexus 6 using Tapatalk
Check your theater mode setting.
Turning mine off worked.
extrabilly said:
Anyone else having this issue?
Click to expand...
Click to collapse
I'm experiencing the same. On my watch it seems to be somehow related to accelometer. Almost everytime, when using LG G Watch R in golfing, it starts to shut down the screen. It doesn't wakeup even when tapping the screen.
I haven't found other solution than resetting the device
Same issue with 5.1.1
I had this issue with 5.0.2 and hoped that the next update would solve it but sadly it persists in 5.1.1 .
Theatre mode is off, Always on is on but still the screen blanks, showing the ambient mode screen briefly before blanking.
I've reset multiple times, occasionally Always On comes back but only for a short while.
Always on is a feature I really like
Fixed it on mine
I had to turn wrist gestures on. With it off screen on doesn't work.
I have the exact problem on my GWAR, software version 5.1.1. I bought my in December and it never happened until now. It started happening yesterday all of a sudden. I tried factory reseting it through bootloader, throught settings, uninstalling the Wear app, uninstalling the watchface i was using, and still nothing.
Here is what I did to fix it (and i know its overkill): Uninstall Wear app, clear google play services data and reset the device through settings. Now it's finaly working.
Does anyone else have this issue? It's really driving me crazy to the point where I feel like ditching the Nexus 6. It's not even every call, but it is enough to annoy me. Pull the phone away from my head and the screen wont wake up. All I can do is long hold power to force a reset. It's really annoying. I've tried the proximity fix for 5.1 but it still happens. I can't set "power to end call" because also sometimes the phone doesn't wake the screen when there is an incoming call so I have to press power to wake the screen to see who it is.
Does anyone have any idea how to get around this other than the two solutions above? This has happened on both my devices (Original and RMA) and I just can't take it any more.
I sounds like a faulty proximity sensor. And I've observed intermittent behavior like this on previous phones (but not my N6). You can test this with a number of apps. I've used "Sensor Box for Android", but there are several more. Prox sensor is located near the top LH corner. With the app open and on prox sensor, passing your hand over it should register on the app.
You are so active on this forum that I won't even ask about a screen protector....
The proximity sensor seems to work fine under all tests that I have done. I actually use Tasker to utilise the proximity sensor to set ringer volume based on whether it is activated or not (eg in my pocket, proximity sensor CLOSE, set ringer high).
Its not every call either and multiple Nexus 6 devices have had this issue for me too. Proximity sensor works in every test
That's weird. I've had no issues at all. I assume you have the issue on the stock ROM too.....
I suppose I'll have to test though I don't really want to run stock.
What about disabling Tasker and trying it out.
Happens with or without tasker. It's pretty much always done it since 5.1
There are known issues with the prox being flaky on this device. I just need to find a way to overcome this.
Remember, we need to separate problem solving from the idea of how we want our phone to look and perform. Once you've identified the root cause, you can then decide what steps you want to take to solve it.
*Sigh* Yes I know. But it's so intermittent I won't know if it solves it for a looooong time. It would be quicker to return to stock, sell it and buy something else
I've literally never ran stock on the nexus 6.
Like Camera indicated, I'd try removing the screen protector if you have one and see if it's better.
It's not a protector issue.
Let's assume I've done all the obvious things except flash stock
Edit. I'm going to try and use power button ends call. Just to see of its an active call that causes it.
Hopefully it will happen when I can take a log cat but inise the phone very rarely.
Try this app in the Playstore.
https://play.google.com/store/apps/details?id=com.vorlan.screenoncall.free
I had a similar issue where the screen would time out while I was on a call and wouldn't wake when I moved the phone away from my face. I had to hit power button to wake phone and enter pin just to end a call. I make/recieve over 100 calls per day and it was getting old til I found this app. Works perfectly every time.
Thanks but that's not the same issue. Mine will not wake at all. I have to force a reboot to get display
You might give the app a try just to see. It keeps the screen on during a call but the proximity sensor still shuts the screen off unless you are on speaker phone. It may not work, but worth a try to keep your N6!
I've seen the same thing with my N6, display goes black (randomly, not even related to a call) and the only thing I can do is reboot. Haven't wasted any time looking for a solution, 'cause I don't think there is an easy one and there is no way to know if something you try is even going to work! I just reboot and move on.
Just posting to let you know you are not crazy and there is someone else out there with the same problem!!!
I'm not sure what you mean. I've been recommended this app before but I don't like the idea of mybscreen being on.
What do you mean it keeps the screen on but proximity still shuts it off? .
Thanks for confirming
Basically it doesn't let the screen timeout. Proximity sensor still functions like normal.
I would try it and see.
If it helps good, if not no harm. It definitely fixed my issue, even if my issue wasn't exactly what you're experiencing.
Well power button end call didn't help. I don't think it is a proximity sensor issue. Let's hope it happens when I can get a logcat. Unlikely. Maybe a job for tasker.
I had this issue too. I eventually thought it was tied to UV, but then I installed all stock and didnt change anything and it still happened. Maybe a bug in lollipop.
Hi all
I got my urbane last week and everything has been great so far. I did initially have a bit of problem with the wifi and had to do a hard reset. I have turned that off now and just use Bluetooth. The bluetooth range in my house isnt much different to the wifi anyway so not a big deal. The battery lasts two days with ambient mode always enabled which I think is pretty good by smart watch standards. .
The problem I have is sometimes the screen just goes black. Tapping it wakes it up but I have it set to never sleep and its happened three times today. I know it turns off when it's been sat down untouched after 30 minutes or so but its been doing it whilst on my wrist. I'm using pujie black as my watch face so wonder if it something to do with that. Has anyone else had similar and managed to solve it?
Cheers
I am encountering the same issue since I updated to LCA44B OTA and I have found no solutions to this point. Pretty annoying since everything was working back then
Mine will only turn off after long time of not moving, seems about 30 minutes
as long as I keep doing things and moving my wrist, the screen will not turn off
the screen does this when it detects no motion for like 5 or 10 minutes, its normal.
If it's on your wrist it should be fine but if left unmoved for about 10 minutes it will turn off to black screen. This can be affected if using some "3rd" party screens from Watchmaker or Facer as some of these faces can have little "bugs" that affect the "never off" setting and can - repeat can - turn screen to black even when wearing the watch. (I have only come across this a couple of times and have reported the situation to the respective "face" designer).
My device is completely stock.
I have noticed that the screen will randomly wake on its own to the lockscreen.
If i get a notification it does this however will also do it with nothing apparently new having happened.
Any ideas?
I noticed this before on my P9-L:ite but haven't seen it yet on my P10. In my case, I believe it happens when the phone loses or regains internet connectivity. Since networks are kind of spotty where I am, it happens somewhat often.
i have the p10 plus and i have the same situation...... any solutions?
Mine only does this when receiving a snapchat from someone. Could it be app related?
My one week old P10 plus has the same problem. It happens when I lock the phone while any app is active (I tried with a few apps). However, it doesn't happen when I lock the phone while the home screen is active.
Has anyone found a solution?
Still interested in this–
started happening to me a few days back aswell; I noticed the change after shooting some balls with my phone in the pocket, screen facing the skin. At some point the phone got insanely hot. When I picked it up all sorts of s*** happened, as if my thigh was able to make touch inputs through the pants? Notification center / quick settings were all toggled randomly. Flashlight, geo location and hotspot were switched on whereas Wifi and Bluetooth were off (which is unusual). And the camera was running with fully brightened screen, which I think was main reason for the heat.
I wasn't sweating extensively; meaning the phone wasn't wet in my pockets or something–
And I don't know if the random screen wake up enabled my thigh to make the touch inputs or of something else happened which from then on let the screen randomly wake up– chicken and egg, you know :F
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
Click to expand...
Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Click to expand...
Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.