[Help] WW fingerprint and Rom but manual update fails - ASUS ROG Phone II Questions & Answers

Hello
I currently have WW-16.0631.1908.21 installed, I have the fingerprint as WW (I can't change off it as the Vendor/Factory doesn't have the country file in it) and I'm still failing to update to any version of the WW software. Ive downloaded the zip files off the ASUS website but still receive the "update failed" error message. I haven't kept the phone rooted as some apps I use don't work with root access. What do I do?

yoshiyoushaa said:
Hello
I currently have WW-16.0631.1908.21 installed, I have the fingerprint as WW (I can't change off it as the Vendor/Factory doesn't have the country file in it) and I'm still failing to update to any version of the WW software. Ive downloaded the zip files off the ASUS website but still receive the "update failed" error message. I haven't kept the phone rooted as some apps I use don't work with root access. What do I do?
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Click to collapse
i have same problem to....

U need to flash raw frimeware i had same problem just unlock bootloader and flash a raw frimeware it is easy.
or check my thread
https://forum.xda-developers.com/rog-phone-2/how-to/update-failed-fix-t4092199

Related

Could not verify update

I have the D5803 running 5.0.2 (stock rooted) and it recently got an OTA but after the download it says "Could not verify update" is there a way to fix this?
OTA's does not work in many cases if you've modified your system partition, which you've done by rooting your phone. To upgrade to newer firmware version, either flash a stock firmware from a .zip file or use Flashtool.

[Help] Can not get OTA update when converted to WW

My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?
PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.
You can’t get OTA updates on the WW ROM sadly.
The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.
The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.
Bilhouse said:
You can’t get OTA updates on the WW ROM sadly.
The conversion was too good to be true. There is something being identified on our Tencent models - both the 128GB and 512GB versions that is different from the official global model. As a result the update is failing. Hopefully it can be resolved.
The China ROM is fine but I’m now running into issues with Banking apps because the device does not pass SafetyNet and CTS compatibility.
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Click to collapse
Stock WW rom, no rooting or unlocked bootloader had the same failure when SafetyNet right out of the box for me. Also, FOTA fails for me.
Yeah it’s a bit of a joke. If only ASUS had actually bothered to launch this Globally we wouldn’t have to go through with all these loopholes.
In its current state I’m most likely not going to keep it. I need to use my banking apps and get OTA updates.
What is going on with people saying they can't use banking apps? I am able to use the chase, capitol one, Google pay with no issues on ww rom, rooted
Well in the UK the NatWest Banking App is not opening due to a ‘security error’ and that’s due to the phone not passing SafetyNet specifically the CTS Profile. This is on the stock CN ROM, not rooted and with a locked bootloader. Other people with the WW ROM are reporting the same also unrooted and with a locked bootloader.
Maybe because you are rooted you can mask certain aspects with Magisk Hide which is enabling your banking apps to work or perhaps they have less stringent controls.
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA. 
 @KanadeTi - Thank you for opening a thread for this.
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
My device had the WW RAW image flashed out of the box with a locked bootloader. However since we cant get OTA's on the WW ROM currently, I went ahead and used the CN RAW image on your thread to revert the device back to its original firmware.
For some reason my device does not pass SafetyNet - specifically the CTS Profile Match even though the device is bootloader locked and not rooted. On top of that I am not even receiving CN OTA's. I am still stuck on the June 5th 2019 security patch. I check for software updates but it keeps saying I am up to date. I dont know if going from WW to CN or back again causes issues because compared to Rashad's ROG Phone 2 which was un-tampered with mine is having these two glaring issues.
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
i got the same problem,even manual update cant help any
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
Is this because the phone was converted to WW after factory?
KanadeTi said:
My ROG2 is Tencent version and I have converted it to WW version using this guide: [GUIDE] [RAW Firmware] [RE-LOCK] Convert CN to->WW or WW to->CN Rom (28/08)
I can't get FOTA update since My phone still tell me it is newest firmware.
I have tried to download the OTA package in the official download site and put it in to the phone. It tell me there was a newer firmware founded, but when I click ok to update, I got an error.
Sorry for my bad english, I just wondered is the origin WW version ROG2 can get this OTA update?
If WW version can get OTA, what's wrong with the CN version(which converted to WW version)?
Is possilbe that I get the OTA update?
PLUS: My bootloader never be unlocked. When I convert back to CN version, I can get FOTA.
Click to expand...
Click to collapse
Hey i need your WhatsApp please i need Talk to you help My please i same problem Talk to me please +59170865571 please Bro whatsapp
Post Deleted
gutch said:
Hey i need your WhatsApp please i need Talk to you help My please i same problem Talk to me please +59170865571 please Bro whatsapp
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Sorry mate, I do not have WhatsApp.
As far as we know. We cannot OTA on the converted devices. You can use the newest raw firmware to update your ROM. If you want your CTS back. Just flash back to CN version.
https://forum.xda-developers.com/rog-phone-2/how-to/flashing-ww-rom-changing-cn-fingerprint-t3969765
I did this recently and can now manually flash updates from asus's website (but still don't see OTAs through the built in updater).
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
This is not true, my fingerprint and productID is WW but still I don't get FOTA
I post this in the other forum but I'll post it here to
It does say
Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice.
Click to expand...
Click to collapse
.Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match
Click to expand...
Click to collapse
At least we can manually update
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
Well.......
I found this Model.
You need to change /vendor/factory/COUNTRY this flie.
CN→WW
Used Notepad++ open it.
But,if you want to change this file you most to be unlock bootloader and root your ROG Phone 2.
This file can't found in RAW file or UL OTA file.
Sorry.By my poor English.
JazonX said:
Technically, FOTA fails because even after the clean Raw conversion - the WW Rom shows Product Model as CN_I001D Internally. (This is ro.product.name value)
Also the Boot Image fingerprint too still remains as CN Model. (Refer to the attached Image).
Both of these are not changed even though RAW firmware is flashed.
If anyone can figure out a way to change it by finding the location where it keeps these values, We can achieve FOTA.
@KanadeTi - Thank you for opening a thread for this.
Click to expand...
Click to collapse
have you found out the way?
1910,44
zoa.xfx said:
have you found out the way?
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Click to collapse
i have tencent updated on youtube from cn to ww and finger print ww. today just update from asua websit to ww 1910.44 on the phone no problem (sweet). youtube bobby prat a1.
I've done some research on this, and I'm almost 100% sure it uses the IMEI to check if it's the CN model or not. I do know that the updater app sends it to their server, and in response you get a line (in an xml document) containing information about whether the device has been unlocked, when it was first activated and location - this is then stored in /ADF/dmclient/dm_client_info. Unfortunately that's only stored for caching purposes - and it will be reverted to what's stored on their servers if you change it. Here's what mine looks like, for example:
Code:
GID[KEY]1935[ATTR]DISABLE_FOTA[KEY]null[ATTR]UNLOCK[KEY]0[ATTR]ACTIVATE_TIME[KEY]2019-12-06 00:05:13.0[ATTR]LOCATION[KEY]CN
As it is, I won't be able to make much progress without help from someone with a WW device. I've managed to change the imei it sends to their server (by changing a property), and that does change the line above - but so far I've only seen different ACTIVATE_TIMEs and, unfortunately, LOCATION has always remained at CN.

Current Firmware Update Method for Unlocked Rooted CLT-L09 9.1.0.328

Hi,
What is the current working method to update firmware on an unlocked rooted CLT-L09?
I would like to keep root and unlocked.
It's currently on 9.1.0.328. I see there are 9.1.0.388 and 10.0.0.157 available. Are there any negative consequences of updating to 10?
Apologies if this has been answered before but there are too many methods posted over various time for various versions it is hard to decipher which is the latest working version for my situation.
Thank you!
K
Download from FF and extract the original recovery from 9.1.0.328 and flash it. Now you're back on stock/unlocked. check the OTA updates. and after the update apply magisk again and you will be rooted on the last version. The procedure is the same to continue updating. Android 10 isn't ready for P20 pro, neither is root.
Horayken said:
Download from FF and extract the original recovery from 9.1.0.328 and flash it. Now you're back on stock/unlocked. check the OTA updates. and after the update apply magisk again and you will be rooted on the last version. The procedure is the same to continue updating. Android 10 isn't ready for P20 pro, neither is root.
Click to expand...
Click to collapse
I've got the 328 update_full_base.zip but how do I extract the original recovery? The only img file inside is ptable.img
Sorry if this is a dumb question haven't flashed the phone in a while.
there is an app called huawei extractor. i'ts here on XDA. Disable checksum verify if gives an error while trying to extract.

Trying to update to Android 10 with tencent version CN to WW fingerprint changed

I am trying to update my device to Android 10 after I changed the fingerprint from CN to WW and relocked the bootloader. I'm putting the latest "97" WW update from Asus in the root of my internal storage and the device picks it up but always says update failed.
Any ideas or suggestions?
Thanks
ROG2 USER said:
I am trying to update my device to Android 10 after I changed the fingerprint from CN to WW and relocked the bootloader. I'm putting the latest "97" WW update from Asus in the root of my internal storage and the device picks it up but always says update failed.
Any ideas or suggestions?
Thanks
Click to expand...
Click to collapse
I figured this out, you need to update to the latest Android 9 update THEN update to Android 10:good:

No FOTA updates after re-locking the bootloader (offline method)

Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Edit: The ROM variant is WW. I never changed it to CN. Phone was shipped with WW and has remained that way ever since (Indian version btw)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
vygneys_vyg said:
Long ago, I unlocked my bootloader using EDL mode (offline mode) to preserve warranty. Even after unlocking the bootloader, I still received FOTA updates, but the updates just didn't get installed properly and showed an error.
I recently re-locked my bootloader using the same EDL offline method and it was locked successfully, but suddenly I'm not able to receive FOTA updates. It says I'm at the latest version, while I'm on Android 9 1910.64 (latest is A10 2004.60 at this time)
Does this mean ASUS has identified the changed state of my bootloader? Or do I have to make some changes in my phone? I've tried factory resetting, flashing RAW 1910.64 twice, and still no luck. (But I'm not sure if the ROM is flashed on both slots)
I need this warranty because I'm about to send the phone for repair. Any help will be greatly appreciated!
Click to expand...
Click to collapse
Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
reg66 said:
Well this only a guess but... Is it a Tencent version that was running CN rom, which then was converted to WW? My guess is that, if it is currently on WW still, you won't get OTA's until its back to its original state ie on a CN rom...
Perhaps!
Click to expand...
Click to collapse
Oh I totally forgot to include it sorry. This is a proper WW phone, shipped with WW ROM (Indian version). No links with CN version.
Do correct me if I am wrong, but at least in the USA, the carrier has to push out OTA updates to your phone. So if you have a less well known android, such as the ROG 2, you won't get *any* updates as it is inconvenient for the carrier to make them available. Only google's phones get updates direct, and are still subject to carriers delaying release for...reasons.
hi buddy. we are on the same page. after .64, for some reason i also didnt get the android 10 ota. the solution i see is that you download the full firmware from asus website and update manually. once on a10, youll recieve otas.
weird thing thou, i recently tried unlocking via official app, but im getting errors.

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