So I have a galaxy s10 that was on sprint but I recently had it flashed to use on metropcs but ever since then it wont let me do a software update thru the phone and on smart switch it says it's up to date. Whenever I try to update from the phone itself I get this message that says your current software version isn't supported please visit a service center. Can anybody help with this or do I actually need to take it to a service Center
Have you tried to update manually by flashing the latest metro PCS firmware using Odin?
No I haven't I've been looking into it tho I just don't kno any good sites to get the firmware from
There's the frjia tool here on the forums. There's also Sam mobile and of course pay sites like gsm2file .com and there's also a thread here:
https://forum.xda-developers.com/galaxy-s10/how-to/s10e-g973u-g973u1-firmware-links-t3905852
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I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
spencetj said:
I have an unrooted I9305 bought new from eBay in the UK, I believe the handset came from Singapore. I did a factory reset on it once and it restarted in Chinese or something similar!
I have just received an OTA notification that Android 4.3 is available, I haven't installed it yet. I am in the UK on T-mobile. Is it safe or advisable to install this update? From what I understand it will be 4.3 designed for Singapore, I don't want to screw my phone! I contacted Samsung support who came back to me within a couple of hours, confirmed that the handset was from Singapore but didn't seem too sure what would happen if I take the update. They suggested I should take it to a Samsung service centre and have it flashed with the UK stock firmware (which I would prefer) but the nearest one is 40 miles away, they would probably charge me for it, and Samsung said it would invalidate the warranty anyway.
I tried Kies to see if it would give me any more information about exactly what the update is, but Kies seems to be confused. I have version 2.6.1.13105_6 which is the latest according to Help->Check for updates in Kies itself, but when I plug in my phone Kies tells me I have to update Kies itself before updating my firmware. Samsung suggested using Kies3 which I tried but it says my phone is not compatible. I have had slightly better luck with an older version of Kies 2.3.3.xxx which displays my current firmware version and tells me there is an update, but doesn't show the latest firmware version so I still don't know what it will be.
I have just installed a smaller FOTA update and the handset build number now shows JZO54K.I9305ZHBMK1 but this gets no hits in Google so I don't know what it is.
I haven't rooted the phone as the guides usually say only do this if you know what you are doing, and I am clever enough to know how much I don't know!
Is it safe to install the OTA update and will it lose my current settings (like language) if I do? Or is there a better solution?
Click to expand...
Click to collapse
no u won't lose language english is in the blood of every Rom
Download a uk rom a d flash it with odin if ur afraid of any network issues. Since yur going to update via ota it makes no diff. Ur bootloader will be updated to the knox bootloader. And since you are not going to root it... just use odin to flash official i9305 firmwares. You cant go wrong.
Sent from my GT-I9305 using Tapatalk
Thanks.
hayabusa08 said:
just use odin to flash official i9305 firmwares. You cant go wrong.
Click to expand...
Click to collapse
I hope you are right! I presume flashing the firmware will remove all the apps and data I have put on the phone? Alternatively if I just take the OTA update is it likely to cause any issues or you can't be sure what it will do? And will that also wipe all my current apps and data? I have all the standard stuff backed up but since I haven't rooted there is some app data that can't be backed up, as far as I know.
As i have experienced before... unrooted phones data is not possible to be backed up. Heard of helium but yet to use it. So you may actually find out more about Helium app. Another alternative is you can use Kies to back up data.
Secondly check your gsm and lte bands of your phone and the carrier that ur using in uk. If the carrier supports it then it should not be of any issues with connectivity. Sgp phones are unlocked and usable worldwide. I dont see any issues unless your phone is faulty.
Sent from my GT-I9305 using Tapatalk
Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff
Cliff666 said:
Hello,
in my company we are developing an android app. The lowest android version this app supports is android 4.3.
The company bought several testing devices including a AT&T branded Samsung Galaxy S4 Active. With Android 4.2.2 (Buid Number: JDQ39.I9295UCUAMF3)
I tried it for a while now, but I can't get the OTA Update to work. It says "Software update interrupted. Try again in 24 hours".
I can bypass the 24h lock by changing the date of the phone. But even after ~30 tries the phone is not updating.
There is no SIM Card in the phone. Is a AT&T SIM Card needed to update the device? I am not able to get one, because I am located in Germany.
Can I update the phone manually with Kies or something?
I don't have admin right on my machine so I need to know what to do, before I contact the admin to install a required software.
Could a blocked port be an issue? I do have access to the internet, but if Samsung (or AT&T) uses some non standard port, my company could be blocking it.
(Root is not an option.)
Kind regards
Cliff
Click to expand...
Click to collapse
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.
thisisapoorusernamechoice said:
Hi Cliff. I can't say for sure, but my guess is you can't access the OTA because you're not in the right region (someone correct me if I'm wrong). As far as I know, you shouldn't need a SIM to update, again could be wrong. More importantly, there are other ways to update. You could probably try Kies, but I wouldn't recommend it, it seems like users always have issues with Kies. I would strongly recommend you try updating the phone with Odin, a tool by Samsung that let's you change around your phone's firmware (among other things) when the phone is in download mode.
There is an exhaustive guide linked to here that thoroughly explains how to go from any version of android (official, for this phone) to any other version. In simpler terms, that link shows you how to manually update, which is what I think you're looking for. Also the files you'll need to download are located here. Hope I've helped, and good luck updating! :good:
Oh, just re-read your caveats: you almost certainly don't need a SIM for Odin to work, and you definitely don't need root either.
Click to expand...
Click to collapse
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.
Odin will do it as long as there are full install files for you to use.
Cliff666 said:
Thank you for your answer. Yes, maybe AT&T does region lock the update -.-
I've used Odin on my old Galaxy S2 some years ago.
I'll have a look into it and decide if this is the way to go.
Click to expand...
Click to collapse
You need an AT&T SIM card in the phone in order to install AT&T OTA updates. You can't use Kies to update because AT&T won't let Samsung post AT&T firmware on Kies. So your only option is to use Odin and the guide posted above.
I was cleaning out my phone for resale or donation and noticed that AT&T's site now lists a newer firmware of I537UCSCOC8. Has anyone not actively using service from said provider actually been able to receive this update or found the firmware available? I don't seem to be able to get it through either the phone's update check or Kies (I presume they are both getting it from Samsung, which doesn't list this update).
It's a baseband update. Not sure what for, but, cool nonetheless.
Phone system update checks always say up to date, phone is running android 8.0.0, I wanted android 9.0 on the phone. I downloaded 4 various sprint and verizon firmwares for this SM-N950U to use with ODIN, but it always fails.
Current firmware build number is R16NW.N950USQS5CRF6
What firmware will work on this phone, does it need to be SPR or Verizon?
Can I put a version android 9 on this phone?
Samsung smart switch also says firmware is up to date. Since my daughter has a Verizon note 8 on the verizon network she was able to upgrade to android 9.
Is it because this is a Sprint phone on the Verizon network, Verizon wont update the OS?
Solved it for now. Instead of sams mobile firmwares, I used UPDATO firmware, latest android 9 for a sprint phone. ODIN worked updating the system. Still when checking inside the phone for system updates, it says up to date. I now wonder if UPDATO firmware is non damaged and sams mobile has issues. And do you know definitively if you can not put a verizon firmware onto a sprint phone? None of the sams mobile firmwares worked whether they were sprint or verizon
sdowney717 said:
Solved it for now. Instead of sams mobile firmwares, I used UPDATO firmware, latest android 9 for a sprint phone. ODIN worked updating the system. Still when checking inside the phone for system updates, it says up to date. I now wonder if UPDATO firmware is non damaged and sams mobile has issues. And do you know definitively if you can not put a verizon firmware onto a sprint phone? None of the sams mobile firmwares worked whether they were sprint or verizon
Click to expand...
Click to collapse
The reason why it will not update is because you're using a Sprint branded phone on Verizon and if you think about it Verizon doesn't carry Sprints firmware it only carries Verizon firmware that's why you'll have to manually update it from now on. You can if you choose to put a Sprint sim card in it and then it'll update. Each carrier only carries their own branded firmware.. Make sense? Also try getting the firmware from here to it usually works the best. https://androidfilehost.com
MrMike2182 said:
The reason why it will not update is because you're using a Sprint branded phone on Verizon and if you think about it Verizon doesn't carry Sprints firmware it only carries Verizon firmware that's why you'll have to manually update it from now on. You can if you choose to put a Sprint sim card in it and then it'll update. Each carrier only carries their own branded firmware.. Make sense? Also try getting the firmware from here to it usually works the best.
Click to expand...
Click to collapse
Ok, makes sense, I am not familiar with any of this so I did not know. And neither did the verizon tech people know why it was not updating when I walked into the store apparently, because they claimed the Note 8 was too old and Verizon was no longer updating the OS software or security. Then they gave me Samsung's customer service number and told me if I give Samsung the serial number off the phone, Samsung will privately push the software update onto my phone...So I called them and they said no that IS WRONG. Run the Samsung program Smart Switch to update the OS, so I did and it failed, said it was uptodate. I was then told the phone can not be updated except by taking it into a samsung service center and pay a big fee.
So was very glad to at least get it up to date on my own without any of their 'expertise'
sdowney717 said:
Ok, makes sense, I am not familiar with any of this so I did not know. And neither did the verizon tech people know why it was not updating when I walked into the store apparently, because they claimed the Note 8 was too old and Verizon was no longer updating the OS software or security. Then they gave me Samsung's customer service number and told me if I give Samsung the serial number off the phone, Samsung will privately push the software update onto my phone...So I called them and they said no that IS WRONG. Run the Samsung program Smart Switch to update the OS, so I did and it failed, said it was uptodate. I was then told the phone can not be updated except by taking it into a samsung service center and pay a big fee.
So was very glad to at least get it up to date on my own without any of their 'expertise'
Click to expand...
Click to collapse
That's just Verizon's way of getting you out of the store or tricking you into buying a new phone. Samsung cannot "push" an update to your phone either seeing as they don't carry Sprints firmware either! The only thing you can do is just use odin and flash your own updated firmware.
Hello all.
My S20FE (SM-G780F) has not updated from OneUi 3 and Android 11. It always says that I'm using the latest software. I've tried factory resetting the phone and using Smart Switch to no avail.
I'm in the UK. Never lived anywhere else. I reside here permanently. It's where I bought my phone brand new.
I checked the service provider software version and it says ZT0/ZTO,ZTO/EUX . However, when I use the dialler method to check the same information it says the CSC is BTL3.
I researched and ZTO seems to refer to Brazil. I've never been to Brazil or anywhere in that vicinity so I don't know why it says ZTO as the service provider information.
Could this be why I'm having issues updating? If the phone thinks it's Brazilian then it would stop me updating if I'm in the UK? Is that correct?
Samsung suggested I send it to them to flash the drive but they require a proof of purchase and as I bought the phone over 2 years ago I can't for the life of me find the original order email.
Just for clarification the phone has never been rooted or modded and all software etc is "official." I've looked into flashing the software with Odin. Would I need ro download the update file for the CSC my phone says it is or for the CSC it should be? Do I only download the latest update or would I have to stack them and download all the previous ones my phone missed too?
Please help before I tear my hair out.
flashing the phone yourself with Odin is very easy, there are dozens of YouTube vids to get an idea from. actually downloading the firmware is more difficult.
whoever sold you the phone is who you should be angry at, it obviously wasn't intended for use here. let me know if you want help flashing!
Same thing happened to my Mom's phone (a Galaxy A series device).
Use this guide and manually flash the latest firmware.