Unfortunately i dropped phone today and screen broken. It is so bad that I cant see anything on phone but phone is working since i can receive phone using headset.
I wanted to take backup but dont know what tool can help me to do it. Please can someone help me to get my data backed to PC.
BTW what would be cost of new display.
Screen Broken - Cant Use - How do I export data?
What an amazing mobile the ROG 2 is.
No complaints really. Though I did drop it and the screen is broken so I am sending it off for a repair (if possible).
I cant use the screen at all, and they told me that the data needs to be wiped before its sent (or they will wipe it anyway).
Any idea how to get data off it, like contacts etc without using the screen?
Thank you all.
Your contacts should sync to your Google account. Go to contacts.google.com to verify they have already synced.
Sent from my ASUS_I001DC using Tapatalk
tigerpool87 said:
What an amazing mobile the ROG 2 is.
No complaints really. Though I did drop it and the screen is broken so I am sending it off for a repair (if possible).
I cant use the screen at all, and they told me that the data needs to be wiped before its sent (or they will wipe it anyway).
Any idea how to get data off it, like contacts etc without using the screen?
Thank you all.
Click to expand...
Click to collapse
Thank you for the reply. What about messages, whatsapp etc
Is there any known software without using the screen?
Use an otg dongle and connect a mouse to the phone, you should be able to click like touch.
nexendz said:
Use an otg dongle and connect a mouse to the phone, you should be able to click like touch.
Click to expand...
Click to collapse
But the screen is broken so I cant see anything on the screen either apart from random colours at time
maddy_in65 said:
Unfortunately i dropped phone today and screen broken. It is so bad that I cant see anything on phone but phone is working since i can receive phone using headset.
I wanted to take backup but dont know what tool can help me to do it. Please can someone help me to get my data backed to PC.
BTW what would be cost of new display.
Click to expand...
Click to collapse
Hi, how did you get on reference the above?
Try a USB c hub and connect a monitor and mouse?
nexendz said:
Try a USB c hub and connect a monitor and mouse?
Click to expand...
Click to collapse
I think I am right in assuming that i need to give permission on my ROG to allow screen mirroring on a monitor. But of course I cant do that as I dont have access to the screen.
Am I right or is there a workaround?
Thanks
tigerpool87 said:
I think I am right in assuming that i need to give permission on my ROG to allow screen mirroring on a monitor. But of course I cant do that as I dont have access to the screen.
Am I right or is there a workaround?
Thanks
Click to expand...
Click to collapse
If you have allowed adb before, you can use adb pull command to copy files to a computer.
Changing the screen wont require data reset, I dont know why they are insisting on wiping the data!
you can also try this and see if it works: connect the phone to a pc and when the phone asks for permission, have a mouse connected to the phone and click the place that the allow button is most probably is.(it's on bottom right corner about a centimeter up and left) if you're set to English that is.
but you have to be able to unlock the screen before that somehow. maybe the fingerprint still works?
And my last option would be to get the screen replacement yourself and do it yourself if the data really matters to you. getting the broken screen off the phone shouldnt be much of problem because it's already broken so what could go wrong right?
and you will just have to apply the new screen with care and proper glue that you can get from a phone shop.
Sure you have fixed by now but incase or if anyone else lands here, You can use USB C TO HDMI (Cable,dongle,etc) and hook it to computer screen,TV. I had adapter and hooked a mouse to navigate. Though very poorly, I could still use touch screen
Sure you have fixed by now but incase or if anyone else lands here, You can use USB C TO HDMI (Cable,dongle,etc) and hook it to computer screen,TV. I had adapter and hooked a mouse to navigate. Though very poorly, I could still use touch screen
Related
Hi,
I broke the screen of my samsung note a while back. The glass is okay, it is the inner screen which is showing a little crack when looked at from an angle. The day it broke i was able to see the screen but after 1 day the screen has become completely black. I am not in my home country and hence can not get the screen repaired, and need some of the files from phone really badly. The trouble is I can not unlock the phone, as i am not sure of what is happening on screen.
I tried to recover data but the phone is locked. If i can either turn on the wifi or 3G of my device by some way ( then I can excess the samsungdive application and unlock my phone) or if I can bypass the pattern somehow or can enter it via pc ( like in know there exist some screen monitoring applications for android 2.0 and below) i can enter inside the phone. I have been trying a lot of stuff and I dnt want to blindly reset my phone ( i think if i reset it I should be able to unlock it). Is there any other option anyone can suggest me.
Thanks in advance.
Ankur_ said:
Hi,
I broke the screen of my samsung note a while back. The glass is okay, it is the inner screen which is showing a little crack when looked at from an angle. The day it broke i was able to see the screen but after 1 day the screen has become completely black. I am not in my home country and hence can not get the screen repaired, and need some of the files from phone really badly. The trouble is I can not unlock the phone, as i am not sure of what is happening on screen.
I tried to recover data but the phone is locked. If i can either turn on the wifi or 3G of my device by some way ( then I can excess the samsungdive application and unlock my phone) or if I can bypass the pattern somehow or can enter it via pc ( like in know there exist some screen monitoring applications for android 2.0 and below) i can enter inside the phone. I have been trying a lot of stuff and I dnt want to blindly reset my phone ( i think if i reset it I should be able to unlock it). Is there any other option anyone can suggest me.
Thanks in advance.
Click to expand...
Click to collapse
you can unlock via samsung dive for sure, dont you see anything when you plug your phone to via USB?
treacherous_hawk said:
you can unlock via samsung dive for sure, dont you see anything when you plug your phone to via USB?
Click to expand...
Click to collapse
Hi,
I do not think you can unlock via samsungdive if your phone is not connected to internet. Since my phone is not connected to internet i can not do that via samsungdive.
Thanks
Ankur
Ankur_ said:
Hi,
I do not think you can unlock via samsungdive if your phone is not connected to internet. Since my phone is not connected to internet i can not do that via samsungdive.
Thanks
Ankur
Click to expand...
Click to collapse
again:- what happens when you connect your phone to pc via USB.
treacherous_hawk said:
again:- what happens when you connect your phone to pc via USB.
Click to expand...
Click to collapse
Sorry for not giving full information in last post.
When I connect the phone via usb. It comes as a media device in pc. But when i try to import files or anything it shows nothing available. Also in Samsung kies it comes up as connected but locked. It tells to unlock the device.
Ankur_ said:
Sorry for not giving full information in last post.
When I connect the phone via usb. It comes as a media device in pc. But when i try to import files or anything it shows nothing available. Also in Samsung kies it comes up as connected but locked. It tells to unlock the device.
Click to expand...
Click to collapse
which rom and which kernel were you on?
treacherous_hawk said:
which rom and which kernel were you on?
Click to expand...
Click to collapse
I just had the jelly bean update on note. So I am running the default Rom and Kernel ( which should be there after official update). Though I am not that aware about this information.
Ankur_ said:
I just had the jelly bean update on note. So I am running the default Rom and Kernel ( which should be there after official update). Though I am not that aware about this information.
Click to expand...
Click to collapse
wasnt your data (2G or 3G) already on? if the data was already on and if you restart the computer it still remains on, moreover there is no harm in trying to unlock from samsungdive. i have lot of ideas coming to my mind but dont know if they would make any sense or may be there is a simple way to do it but i cant think of it.
Hi guys
as you can see in the attached file, i have a litte issue
a friend of mine dropped the phone and a car runned over it lol...digitizer and lcd are gone but the phone still boot up and it is recognized by the computer. My friend don't care about repairs but he wants the data back and here starts the problems:
-adb is off
-phone is password protected (so no kies and no sdcard reading from pc), phone stay in the "insert password" at startup.
-i don't even know if support mhl to attach on a tv
how can i recover the data? The only idea i have is to dump the rom and load it on an android emulator but i don't even know if its possible. Can someone give me a hint to recover the data? Thank you
1) Buy a replacement screen
2) Get the data
3) Sell fully working phone
...
Profit!
that was my idea...my friend do not approve
Jammed_Death said:
that was my idea...my friend do not approve
Click to expand...
Click to collapse
Did you try the S-pen to input the password?
i can't get a precise feedback. I think i'm not pressing the correct numbers and after half hour of wasting time i was looking for other options. Does this phone support mhl? If yes, i have to enable in settings or something else?
Jammed_Death said:
i can't get a precise feedback. I think i'm not pressing the correct numbers and after half hour of wasting time i was looking for other options. Does this phone support mhl? If yes, i have to enable in settings or something else?
Click to expand...
Click to collapse
I dont know qbout mhl, never used it. The phone does support it though.
Another idea might be a usb-otg cable and a keyboard(password entry).
Not sure if that works on a stock rom, but try it.
So today I dropped my one mini 2 and now the screen stays black. It is still booting fine though.
I was wondering if there's a way to get a VNC-connection to the phone, so I can still "use it" until I fix the display or get a new phone. However, USB debugging is not enabled, so I can't access the device via adb.
I was able to remotely install droid VNC server via play.google.com, but it probably needs configuration that I can't do without a working display.
The phone is currently running [ROM]NostromoPop 2.2.2 (21/12/15)[CM12.1][5.1.1] and TWRP 2.8.5.0.
I am able to boot into the bootloader by hardware key combinations and can access the device with fastboot.
Any help is appreciated! Thanks in advance.
xdario said:
So today I dropped my one mini 2 and now the screen stays black. It is still booting fine though.
I was wondering if there's a way to get a VNC-connection to the phone, so I can still "use it" until I fix the display or get a new phone. However, USB debugging is not enabled, so I can't access the device via adb.
I was able to remotely install droid VNC server via play.google.com, but it probably needs configuration that I can't do without a working display.
The phone is currently running [ROM]NostromoPop 2.2.2 (21/12/15)[CM12.1][5.1.1] and TWRP 2.8.5.0.
I am able to boot into the bootloader by hardware key combinations and can access the device with fastboot.
Any help is appreciated! Thanks in advance.
Click to expand...
Click to collapse
1- if nothing broken, send to HTC (say its just stop working) they'll fix it for free.
2-open and check cable connection, there's loads so there's a change its a loose one
kativiti said:
1- if nothing broken, send to HTC (say its just stop working) they'll fix it for free.
Click to expand...
Click to collapse
I guess there's a reason for them to have records of which devices bootloader has been unlocked.. Do they still fix it for free?
kativiti said:
2-open and check cable connection, there's loads so there's a change its a loose one
Click to expand...
Click to collapse
Should I try that before sendining to HTC, or will I break warranty seals and loose any hope of getting it fixed by HTC?
xdario said:
I guess there's a reason for them to have records of which devices bootloader has been unlocked.. Do they still fix it for free?
Should I try that before sendining to HTC, or will I break warranty seals and loose any hope of getting it fixed by HTC?
Click to expand...
Click to collapse
look if you open it they will know for sure.
i sent my phone twice...and they repair it for free.
1 for software reinstall
1 for replace charging port ( i just receive it)
there's always a chance they will charge but if too expensive, you can refuse and pay the return postage. That's how it works in UK anyway.
hello, ive drop my phone the other day and i cant see nothing on the screen. Is there a way to backup my date before sending it to repair. Ive tried using a otg mouse but doesent work. Was looking online for some mirroring app but nothing works, im sure ive got developer mode on. Just order a mhl to hdmi to see if it works. is there anyone that can guide me in the right direction so after connecting my phone can acces huawei backup or other app. thnks in advance
What happens if you connect to HiSuite? If only screen is broken you should be able to copy your data !
I need to allow from phone in order to connect
daniel oprea said:
I need to allow from phone in order to connect
Click to expand...
Click to collapse
ahh.. damn.. thats true!!
is the touch function still working ?
if yes, just unlock it using face unlock or fingerprint,
plug to pc, and tap around the area where you normally tap "Transfer Files" upon plugging to PC,
hopefully you managed to tap it on the right place,
once it detected by the PC, just do adb pull comand from adb to manually backup data or even whole media
otonieru said:
is the touch function still working ?
if yes, just unlock it using face unlock or fingerprint,
plug to pc, and tap around the area where you normally tap "Transfer Files" upon plugging to PC,
hopefully you managed to tap it on the right place,
once it detected by the PC, just do adb pull comand from adb to manually backup data or even whole media
Click to expand...
Click to collapse
The touch i thing it stopped working, and cant see anything, the phone was restarted and requires pin entry. I was looking to acces phone memory without unlocking phone.
What an amazing mobile the ROG 2 is.
No complaints really. Though I did drop it and the screen is broken so I am sending it off for a repair (if possible).
I cant use the screen at all, and they told me that the data needs to be wiped before its sent (or they will wipe it anyway).
Any idea how to get data off it, like contacts etc without using the screen?
Thank you all.
Your contacts should sync to your Google account. Go to contacts.google.com to verify they have already synced.
Sent from my ASUS_I001DC using Tapatalk
tigerpool87 said:
What an amazing mobile the ROG 2 is.
No complaints really. Though I did drop it and the screen is broken so I am sending it off for a repair (if possible).
I cant use the screen at all, and they told me that the data needs to be wiped before its sent (or they will wipe it anyway).
Any idea how to get data off it, like contacts etc without using the screen?
Thank you all.
Click to expand...
Click to collapse
Thank you for the reply. What about messages, whatsapp etc
Is there any known software without using the screen?
Use an otg dongle and connect a mouse to the phone, you should be able to click like touch.
nexendz said:
Use an otg dongle and connect a mouse to the phone, you should be able to click like touch.
Click to expand...
Click to collapse
But the screen is broken so I cant see anything on the screen either apart from random colours at time
Try a USB c hub and connect a monitor and mouse?
nexendz said:
Try a USB c hub and connect a monitor and mouse?
Click to expand...
Click to collapse
I think I am right in assuming that i need to give permission on my ROG to allow screen mirroring on a monitor. But of course I cant do that as I dont have access to the screen.
Am I right or is there a workaround?
Thanks
tigerpool87 said:
I think I am right in assuming that i need to give permission on my ROG to allow screen mirroring on a monitor. But of course I cant do that as I dont have access to the screen.
Am I right or is there a workaround?
Thanks
Click to expand...
Click to collapse
If you have allowed adb before, you can use adb pull command to copy files to a computer.
Changing the screen wont require data reset, I dont know why they are insisting on wiping the data!
you can also try this and see if it works: connect the phone to a pc and when the phone asks for permission, have a mouse connected to the phone and click the place that the allow button is most probably is.(it's on bottom right corner about a centimeter up and left) if you're set to English that is.
but you have to be able to unlock the screen before that somehow. maybe the fingerprint still works?
And my last option would be to get the screen replacement yourself and do it yourself if the data really matters to you. getting the broken screen off the phone shouldnt be much of problem because it's already broken so what could go wrong right?
and you will just have to apply the new screen with care and proper glue that you can get from a phone shop.
@tigerpool87 THREAD CLOSED as a subject matter related thread already exist, in which you've even posted and to that I've copied above posts:
https://forum.xda-developers.com/rog-phone-2/help/screen-broken-options-available-to-t4099463
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As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer.
You can bump your unanswered question once every 24 hours
Duplicate threads and posts will be removed
Always post in an existing thread if a topic already exists, before creating a new thread.
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Click to expand...
Click to collapse