Help not signal network moto e5 plus - Moto E5 Questions & Answers

hello everyone, i have a moto e5 plus XT-1924-7 i did a flash a last version ( i think) HANNAH_A-USER 8.0.0 OCPS27.91-164-31/38 all works good but dont have signal.. i see in networks setting and the apn is ok movistar (mexico) the sim is detected but there is not signal
i put anocher sim like telcel and detect sim and apn is ok but no signal
some help please?? please what can i do to fix my probelm

Check out this article this may help you
Learn how to fix moto e5 plus network problem
Learn how to fix moto e5 plus network problem;Go to settings of your smartphone.Click on network and internet.Then click on mobile network.
okadtech.com

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Wrong forum but verify the apn settings for your carrier are correct

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[Help] Moto G 2nd Gen XT1064 3G connectivity issues

Hi,
I am new on XdaDevelopers. I have moto g2 xt1064 (single sim). Currently i am running 5.0.2.
I didn't used 3G on this phone for almost a year after buying it.. few months back i tried to use 3G services on it, i installed network settings provided by my service provider and my area had 3G coverage but network type remained as EDGE.. i didn't bothered it at that time..
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Also in About phone>> Status>> Cellular Network Type is showing EDGE.
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My baseband version is : MSM8626BP_1032.3112.97.00R RETYSA_AWS_CUST
System Version is : 22.46.12.titan_retuaws.retuaws.en.US.retus
Kindly help me out if this a baseband version issue or something else.. any possible solution for it?
PS: *#*#4636*#*# didn't worked on moto g2
What for do you need network settings?
notiflux said:
What for do you need network settings?
Click to expand...
Click to collapse
Network settings are perhaps for APN's .. but i guess its not an issue because i have factory restored my set many times APNs are set automatically if i turn on data usage
343meri said:
Hi,
I am new on XdaDevelopers. I have moto g2 xt1064 (single sim). Currently i am running 5.0.2.
I didn't used 3G on this phone for almost a year after buying it.. few months back i tried to use 3G services on it, i installed network settings provided by my service provider and my area had 3G coverage but network type remained as EDGE.. i didn't bothered it at that time..
last week i rooted this phone (unlocked boot loader etc) because i had some battery drainage issues. I Finally made my mind to use 3G services. I installed network settings for 3G. Checked preferred network type as 3G but still i ended up on EDGE. I am not getting H or H+ sign instead i only see e sign with signal bars.. i know its not an issue of 3G coverage because at same place i put the same sim card in moto g 1st gen and it instantly showed H sign..
Also in About phone>> Status>> Cellular Network Type is showing EDGE.
I checked APN settings it was OK..
My baseband version is : MSM8626BP_1032.3112.97.00R RETYSA_AWS_CUST
System Version is : 22.46.12.titan_retuaws.retuaws.en.US.retus
Kindly help me out if this a baseband version issue or something else.. any possible solution for it?
PS: *#*#4636*#*# didn't worked on moto g2
Click to expand...
Click to collapse
TRY reinstalling stock firmware from my signature make sure you pick AWS for xt1064
reefuge said:
TRY reinstalling stock firmware from my signature make sure you pick AWS for xt1064
Click to expand...
Click to collapse
Can you provide me a link for it?
Here download to pc, unzip read instructions
343meri said:
Can you provide me a link for it?
Click to expand...
Click to collapse
Thanks for the link i am gonna give it a try... can you plz elaborate the term AWS?? sorry for these questions am new here.....
Are you located in Pakistan? Being that the XT1064 is a US/Canadian model, I didn't think you'd be able to get 3G there, only Edge.
Tel864 said:
Are you located in Pakistan? Being that the XT1064 is a US/Canadian model, I didn't think you'd be able to get 3G there, only Edge.
Click to expand...
Click to collapse
Yes i live in Pakistan... But there must be solution for it ?? may be there is way to change baseband frequency for asia etc ????
same problem same model
same problem same model...can someone please explane how to enable baseband for global 3G. I found some tutorials on xda, but QPST dosent recognise my phone...tnx
can u show me tutorial link?
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