[Help] Moto G 2nd Gen XT1064 3G connectivity issues - G 2014 Q&A, Help & Troubleshooting

Hi,
I am new on XdaDevelopers. I have moto g2 xt1064 (single sim). Currently i am running 5.0.2.
I didn't used 3G on this phone for almost a year after buying it.. few months back i tried to use 3G services on it, i installed network settings provided by my service provider and my area had 3G coverage but network type remained as EDGE.. i didn't bothered it at that time..
last week i rooted this phone (unlocked boot loader etc) because i had some battery drainage issues. I Finally made my mind to use 3G services. I installed network settings for 3G. Checked preferred network type as 3G but still i ended up on EDGE. I am not getting H or H+ sign instead i only see e sign with signal bars.. i know its not an issue of 3G coverage because at same place i put the same sim card in moto g 1st gen and it instantly showed H sign..
Also in About phone>> Status>> Cellular Network Type is showing EDGE.
I checked APN settings it was OK..
My baseband version is : MSM8626BP_1032.3112.97.00R RETYSA_AWS_CUST
System Version is : 22.46.12.titan_retuaws.retuaws.en.US.retus
Kindly help me out if this a baseband version issue or something else.. any possible solution for it?
PS: *#*#4636*#*# didn't worked on moto g2

What for do you need network settings?

notiflux said:
What for do you need network settings?
Click to expand...
Click to collapse
Network settings are perhaps for APN's .. but i guess its not an issue because i have factory restored my set many times APNs are set automatically if i turn on data usage

343meri said:
Hi,
I am new on XdaDevelopers. I have moto g2 xt1064 (single sim). Currently i am running 5.0.2.
I didn't used 3G on this phone for almost a year after buying it.. few months back i tried to use 3G services on it, i installed network settings provided by my service provider and my area had 3G coverage but network type remained as EDGE.. i didn't bothered it at that time..
last week i rooted this phone (unlocked boot loader etc) because i had some battery drainage issues. I Finally made my mind to use 3G services. I installed network settings for 3G. Checked preferred network type as 3G but still i ended up on EDGE. I am not getting H or H+ sign instead i only see e sign with signal bars.. i know its not an issue of 3G coverage because at same place i put the same sim card in moto g 1st gen and it instantly showed H sign..
Also in About phone>> Status>> Cellular Network Type is showing EDGE.
I checked APN settings it was OK..
My baseband version is : MSM8626BP_1032.3112.97.00R RETYSA_AWS_CUST
System Version is : 22.46.12.titan_retuaws.retuaws.en.US.retus
Kindly help me out if this a baseband version issue or something else.. any possible solution for it?
PS: *#*#4636*#*# didn't worked on moto g2
Click to expand...
Click to collapse
TRY reinstalling stock firmware from my signature make sure you pick AWS for xt1064

reefuge said:
TRY reinstalling stock firmware from my signature make sure you pick AWS for xt1064
Click to expand...
Click to collapse
Can you provide me a link for it?

Here download to pc, unzip read instructions
343meri said:
Can you provide me a link for it?
Click to expand...
Click to collapse

Thanks for the link i am gonna give it a try... can you plz elaborate the term AWS?? sorry for these questions am new here.....

Are you located in Pakistan? Being that the XT1064 is a US/Canadian model, I didn't think you'd be able to get 3G there, only Edge.

Tel864 said:
Are you located in Pakistan? Being that the XT1064 is a US/Canadian model, I didn't think you'd be able to get 3G there, only Edge.
Click to expand...
Click to collapse
Yes i live in Pakistan... But there must be solution for it ?? may be there is way to change baseband frequency for asia etc ????

same problem same model

same problem same model...can someone please explane how to enable baseband for global 3G. I found some tutorials on xda, but QPST dosent recognise my phone...tnx

can u show me tutorial link?

Moto G 2nd Gen XT1064 3G connectivity issues
Hi,
I have flashed My Moto G 2nd gen with mokee Rom. After the flashing 3G Data connection is not working. Can anybody solve this out

Related

Issue with At&t unlocked Moto X 2014. on t-mobile

So i am having issue. I bought a Moto X 2014 and it is clean in terms of imei. Both t-mobile says its clean and at&t says its clean. It is a AT&T variant XT1097 and like i said it is clean in terms of imei. weirdly enough T-mobile wont be picked up on the service, but AT&T will? it basically says
No Service
selected network (T-mobile) unavailable
and when i do try to select a network it says
"cant connect to network right try again later"
has anyone else have this issue with the AT&T moto trying to use it on at&t? and found a solution? if there is any solution ill take it i need all the help i can get lol
i tried reseting it, factory reseting, airplane mode, etc literally almost everything else.
Sorry.....I have similar issue..Did you find the solution? If yes could you share the info for it.
sksearch said:
Sorry.....I have similar issue..Did you find the solution? If yes could you share the info for it.
Click to expand...
Click to collapse
Add the T-Mobile APN.
it's discussed on the ATT thread, basically it's an issue with the lollipop radio used on our update, "fix" is here: http://forum.xda-developers.com/moto-x-2014/general/att-xt1097-lollipop-discussion-t2951294/page36
Add the APN (as mentioned above)
Download the 4G/LTE switcher app
select WCDMA preferred as network, only HSDPA speeds but it's better than no service ^_^
I had this similar issue and it was driving me absolutely insane, the connection would be weak then it would just disconnect me altogether and then zero service. Most of the time if I were to get a call the radio would switch to HSPAP like normal then after the call it would fail to switch back to LTE then it would just completely drop connection. This is on an unlocked AT&T XT1097 running on the unlimited MetroPCS (T-Mobile) mind you.
Since February 2015 I've been dealing with this bug by using LTE switch to get by, but this got so tedious and it just irked me that I had to go thru all this crap because of poor development. This is a pretty huge bug that should've never been there to begin with. Seriously, how dare you mess with my service Google?
Anyways what I did to fix this completely was just purchase MoFoRoot for $20 (fully worth BTW) and flash the 4.4.4 AT&T modem and now I have zero issues. I used to not connect to the network on a reboot but since flashing the modem I am now able to connect and stay connected without any hassle. The connection is now solid and I can't be happier with this phone. Currently on stock 5.0.2 non-rooted with 4.4.4 modem and zero problems, now I don't need to get another phone.
Using the fast.metropcs.com APN as the T-Mobile APN doesn't allow me to connect. I have solid LTE and HSPA/HSPAP service with it and can't be happier... I take that back, I'd be happier with better indoor coverage.
Thank you makers of MoFoRoot for your lifesaver app, I am happy to have supported your fine work.

Moto g xt1064 3G hardware problem! I guess!!

Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??
mr-bledi said:
Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??
Click to expand...
Click to collapse
It must be problem with your network provider , try using a different sim!
tbiwalkar said:
It must be problem with your network provider , try using a different sim!
Click to expand...
Click to collapse
tried... it's deffinetly a hardware problem!!
I bought it in US but i live in EU. it was like that since the beginning!
mr-bledi said:
tried... it's deffinetly a hardware problem!!
I bought it in US but i live in EU. it was like that since the beginning!
Click to expand...
Click to collapse
The x1064 is the US model. There is a different global model for use outside the US. Europe uses different bands for the 3G than the US, so that might be the source of your problem.
mr-bledi said:
Hi all, i tried like everything turning the stock version of android like ten times, custom ROM and stock versions, but nothing 3g won't work, only E or G,,, and without turning wifi on, the bars remains orange all the time (like the network is being used)
and when i set the WCDMA only i end up without network on my phone!!
so that's definitely a hardware problem!!
so oo hhuuuu luck me!!
but, what's the fix for all this?? does anyone dissembled the device and knows where the hell is the 3g antenna or network antenna and how to order a new one and change that or fix that ??
Click to expand...
Click to collapse
What thisisjason said, for 3G India uses mostly the 2100mHz band and the Americas use 1700/2100
mother of the US
i take back at least that is broken
found this
an apologize for motorola and google
My moto g 2nd generation xt1064 not working 3g and my cellular data was on 3g and in wcdma preferred mode. But showing the E sign... I tried alot ..my android is 6.0 ..I think android problem? Plese help me.

6.0 update and issues

Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
Also I am getting these option when I go into mobile networks link no gsm or global and phone is not detecting my sim. Please can anybody help me and tell me the solution?
imk79 said:
Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
Click to expand...
Click to collapse
Unfortunately, there is no way to rollback to older versions from ZVB.
For data to get working, you will probably need root access to reset the APN from APN settings. Sadly no root yet for MM, i believe.
See if you can access IotHiddenMenuMain in any way. It usually doesnt require root. If success, go to APN settings and reset to default APN.
Start with the shortcut master app.
Best of luck.
imk79 said:
Also I am getting these option when I go into mobile networks link no gsm or global and phone is not detecting my sim. Please can anybody help me and tell me the solution?
Click to expand...
Click to collapse
Its normal if you're out of USA, the ZVB update screwup all unlocked sprint LG G4 phones. The only solution is flash this:
http://forum.xda-developers.com/sprint-g4/development/rom-mellowmallow-debloated-60fps-camera-t3358340
After you flash Mellowmallow rom, you have to do a factory reset to acceso a gsm network, use the global version.
How Can I Flash it as above "evilboygenius" Said that I can't root my g4 or ZVB? Can you please guide the process or refer to any thread where it is explained?
Many Thanks
Sprint LG G4 Network Solution
imk79 said:
Hello,
I am using Sprint LG G4 in Pakistan and after 6.0 update my mobile internet stopped working. I have only two option available in network mode LTE/CDMA or CMDA and none on one is checked if I clicked anyone my mobile operator signal went off. Also battery is draining so fast, I need to charge phone twice in a day. software version is LS991ZVB. Any help would be highly appreciated
Regards
Imran
Click to expand...
Click to collapse
I have purchased the same sprint LG G4 (LS991ZVB) and updated it to latest Marshmallow 6.0 including other mini security updates too. I was having the same problem. After selecting the LTE or CDMA losing the signal.
Here is the solution:
1. If you lost the signal after pressing the LTE/CDMA or CDMA
Go to settings>General>Backup&reset>Network setting reset.
you will have your signal back
2. You can use 3G internet services of any network. just need to fill the APN setting manually.
Go to settings>Network>Mobile data>Mobile Networks>Access point Name
Now add APN (only interent settings. ignore the mms or gprs settings)
Here is the link of all Pakistani networks APN settings.
As i am a new user. I am not allowed to give outside link. However I have sent you link for APN & my contact number in private message.
Now you can use 3G internet. :good:

[Moto G] Can not access AT&T cellular network with CM13

Hi All,
I have a Moto G 2014 (titan) and have been using CM for a while. Last month I just moved to USA and joined T-mobile. It was good but expensive. So I switched to a family plan of AT&T last week. However, I can text and call, but could not access internet through AT&T cellular network. Custom services only tried to change SIM card and change APN settings (we tried a lot of APN settings). But none of them works. (Of course it works when you put the SIM card in another phone). So after googling for a while I guess the problem is with the "modem" firmware? I am not sure though, 'cause I am able to set APN. I hope you guys can direct me to the right direction. I was using a version of CM13 last month when I am with T-mobile. It worked fine. I did not do any updates when I switched to AT&T. However I just updated to cm-13.0-20160906-NIGHTLY. The problem persists. BTW it now just shown the signal but no sign of 3G, however, I do not remember if it is suppose to shown that. Does that mean I am not connecting to the 3G network at all?
It would also be real helpful if you can direct me to learning resources of cellular networks and how to troubleshoot such problem. For example, I found myself have no clue of the answer to the following question (excuse me if they are silly questions) and could not find an answer by google,
Is the APN settings related to the type of hardware of firmware that I am using? Does a specific hardware/firmware works in one APN but not another?
Thanks a lot!
Hey guys! I solved the problem by just erase modemst1&2 without install new modem firmware. Could anyone tell me why?

NO Service on XT1052

I have got moto-x xt1052 running lollipop Asia version
Network works fine in gsm (2G) mode but it shows no service in 3G and LTE mode
Vodafone IN 2G works not 3G and 4G, Reliance JIO doesn't works since it has only LTE
I tried resetting the phone and flashed the stock rom
Run test in *#*#INFO#*#* mode, in SMSC it shows my number
Even flashed the modem files but also it show no service
How can i get back LTE mode?, help me guys
Since a few days ago, my Moto X also has no service, regardless of what the preferred mode is set to. It simply sees no carriers at all. Anybody got an idea how I can debug this? One idea is that the GSM antenna has disconnected itself somehow, but I don't even know where it is.

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