Tencent WW Manual Update Failing - ASUS ROG Phone II Questions & Answers

Hi guys, I was hoping to see if anyone had some resources available to help out. So I am running version 1910.35 on my ROG phone that is matched to WW on the fingerprint and everything. When I downloaded the newest update from ASUS' website and put it in the correct folder to install and reboot, after selecting install it immediately says that the update failed.
Is there anyone else experiencing an issue like this?

moneydev88 said:
Hi guys, I was hoping to see if anyone had some resources available to help out. So I am running version 1910.35 on my ROG phone that is matched to WW on the fingerprint and everything. When I downloaded the newest update from ASUS' website and put it in the correct folder to install and reboot, after selecting install it immediately says that the update failed.
Is there anyone else experiencing an issue like this?
Click to expand...
Click to collapse
You need to update to latest A9 1910.64 before you can update to A10

Related

system update fail (manual update ww16.0631.1908.12-1.1.3)

I've tried to manual update by download the update file from asus and place it in my internal storage. The system detect the update file but it fails.
Do any of you have solutions? Before this i update to ww-1907.33 by reboot to bootloader, connect to pc, the run "flashall_AFT". Now i don't know how to update my device. Is there any way that i can update without root (use magisk) and unroot my device?
:crying::crying::crying:
asri009 said:
I've tried to manual update by download the update file from asus and place it in my internal storage. The system detect the update file but it fails.
Do any of you have solutions? Before this i update to ww-1907.33 by reboot to bootloader, connect to pc, the run "flashall_AFT". Now i don't know how to update my device. Is there any way that i can update without root (use magisk) and unroot my device?
Click to expand...
Click to collapse
After running flashall... Did you change the fingerprint to WW? Easy way to check is by installing device info hw from the play store. Under system it might say that your product id and fingerprint are still CN
You have to migrate your ROM to full WW including product ID on system factory, otherwise the update will never work.. Search on this forum, somebody already posted how to do it.
Your rom is set to WW but your fingerprint is still set to CN so the update won't work. There is a guide to properly flash over from CN to WW, covering how to change fingerprint as well.
i have issue
just 10% then failed when update android 10 beta 2 from beta 1
and now i can't update beta 3 or 4 with out updating 1st beta 2
mine is WW not CN as shown
https://files.fm/u/2qscv82v#/view/WhatsApp+Image+2020-01-20+at+2.27.31+PM.jpeg
any help would be appreciated
Everything on my device is showing WW in device info but after renaming I got update failed

New firmware?

Guys, my asus rog phone 2 came with this firmware "WW_16.0640.1908.12_0". I haven't seen it anywhere before and my device says firmware is up to date.
alexcassie said:
Guys, my asus rog phone 2 came with this firmware "WW_16.0640.1908.12_0". I haven't seen it anywhere before and my device says firmware is up to date.
Click to expand...
Click to collapse
1910.35 is latest WW rom. You might need to change fingerprint to be able to update, also, you need to manually update the phone, it won't do it automatically... Read the threads around here for both latest rom and changing fingerprint...
Edit, follow this thread
https://forum.xda-developers.com/rog-phone-2/how-to/guide-to-check-change-fingerprint-cn-to-t4002279
Thanks man. Worked like a charm.

RMX1992EX[RMX1992EX_11_C.05] indian variant got 1st non trial android 10 update

hey guys ,
i updated my device as beta realme ui on 2 day before using trial version, and after 2 days latter i got the 1st non trial based realme ui update (OTA) with build code RMX1992EX_11_C.05 with size of 3.3x GB around. here i am sharing both change logs and update screenshot.
hope you guys also get this update.
check manually for software update who have the RMX1992 variant if you did not get the update just power off your device and then power on again and try check manual update.
thanks
Hardik
hi, i have a realme x2 (RMX1993EX11A19) when it will be updated to the realme UI ?? as in india it has already been released but the serial number is changed as the indian one is rmx1992EX11A19..How does the update work for the european one? Thanks
BHARDIK said:
hey guys ,
i updated my device as beta realme ui on 2 day before using trial version, and after 2 days latter i got the 1st non trial based realme ui update (OTA) with build code RMX1992EX_11_C.05 with size of 3.3x GB around. here i am sharing both change logs and update screenshot.
hope you guys also get this update.
check manually for software update who have the RMX1992 variant if you did not get the update just power off your device and then power on again and try check manual update.
thanks
Hardik
Click to expand...
Click to collapse
bro i have also Indian varient,did restart and everything but still no luck. still on color os 6.1 .when will i get update? or is there any other trick to update it without custom recovery?
Great News Relame x2 Indian Varient update of Relame UI is available for download on Relame India official website
.Now who doesn't had received OTA update they can download it from there.
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
razatthakur said:
Great News Relame x2 Indian Varient update of Relame UI is available for download on Relame India official website
.Now who doesn't had received OTA update they can download it from there.
Click to expand...
Click to collapse
We need the OTA in the european website, the Indian OTA does not run in our phone, too many weeks waitting for that and its becoming annoying, nefast realme support for our country.
Shajsuga said:
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
Click to expand...
Click to collapse
which Varient do you have bro? i had just clicked on the downloaded file and just clicked on rhe pop up update now and it started the process.and it takes less than 10 mins to update it.i think your file may be it is corrupted .
---------- Post added at 07:23 AM ---------- Previous post was at 07:20 AM ----------
neo_bpm said:
We need the OTA in the european website, the Indian OTA does not run in our phone, too many weeks waitting for that and its becoming annoying, nefast realme support for our country.
Click to expand...
Click to collapse
yes bro that's true. it is the last device in supported devices to get Relame ui .
Shajsuga said:
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
Click to expand...
Click to collapse
I am facing the same issue. Not able to update.
And my downloaded file md5 matches with the one given online, so the file downloaded is not corrupt, for sure
And I have still not received the latest update notification till now!
What about Root and twrp
Anyone can confirm these working or not ?
razatthakur said:
bro i have also Indian varient,did restart and everything but still no luck. still on color os 6.1 .when will i get update? or is there any other trick to update it without custom recovery?
Click to expand...
Click to collapse
no trick its like users who have already in beta realme ui got stable earlier and others get it by around 25 March 2020 thats it.
Ely87 said:
hi, i have a realme x2 (RMX1993EX11A19) when it will be updated to the realme UI ?? as in india it has already been released but the serial number is changed as the indian one is rmx1992EX11A19..How does the update work for the european one? Thanks
Click to expand...
Click to collapse
sorry for late reply but by now you already get the realme ui .
it is not possible to install the Indian version on the European one, unfortunately in Europe they have not yet released it
2nd update after realme ui c06 ..for Indian Varient
My Realme X2 is currently on RMX1992EX_11_A.16, still haven't got an OTA update for Realme UI and manual update is giving error. The download is not corrupt, others were having the same issue from the looks of it, did anyone find a solution for that?
In Simple mode, it asks to decompress instead of install.
In Recovery mode, it starts and after 2 seconds gives an update fail message.
Please guide.
Thanks
Take backup of your data and do a factory reset. Then check again by going in the update menu. You'll get the update..
maxs8007 said:
Take backup of your data and do a factory reset. Then check again by going in the update menu. You'll get the update..
Click to expand...
Click to collapse
Done it twice but no luck.
May be they have suspended the update due to the complaints.

Can't update from 17.0210.1912.22 to latest versions

I'm currently having WW_17.0210.1912.22_0 version, i didn't took care of the updates for a very long time(since March 2020 i think). When i downloaded the latest versions manually, it says 'system failed to update'. And i can't get any ota updates also. Please help me , there are lot of bugs in it. I don't know what to do, please help me if anybody know how to solve this problem.
Yogibeeee said:
I'm currently having WW_17.0210.1912.22_0 version, i didn't took care of the updates for a very long time(since March 2020 i think). When i downloaded the latest versions manually, it says 'system failed to update'. And i can't get any ota updates also. Please help me , there are lot of bugs in it. I don't know what to do, please help me if anybody know how to solve this problem.
Click to expand...
Click to collapse
To get to latest A10 you need to first update to last A9 1910.64, then onto A10. You need the full zips, not incremental. Most people can skip versions by doing this method, if it fails you'll have to update 1 by 1 in order of release
reg66 said:
To get to latest A10 you need to first update to last A9 1910.64, then onto A10. You need the full zips, not incremental. Most people can skip versions by doing this method, if it fails you'll have to update 1 by 1 in order of release
Click to expand...
Click to collapse
No this version I'm currently having is android 10 , i think i have to update one by one and I don't know to which version i have to update first it's so confusing.
Yogibeeee said:
No this version I'm currently having is android 10 , i think i have to update one by one and I don't know to which version i have to update first it's so confusing.
Click to expand...
Click to collapse
Sorry, I misread, I thought you were on 1908.12, 1912.22 is a wrong version I think. 1st A10 was 2001.60.
Check ur version again. Once you know which you have, go to https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_BIOS/
Download each update in order
asus
hello I have a problem, I bought an ASUS rog phone 2 and I cannot update it. I have versions PKQ1.190414.001.WW_Phone-16.0622.1906.19
Dawid19233 said:
hello I have a problem, I bought an ASUS rog phone 2 and I cannot update it. I have versions PKQ1.190414.001.WW_Phone-16.0622.1906.19
Click to expand...
Click to collapse
Your fingerprint probably doesn't match your rom. Install device info hw from playstore and check what your fingerprint is under 'system'. It'll probably be WW rom with CN fingerprint. You need to follow one of the guides to change fingerprint to be able to update manually with zip updates

Stock update failed... Need help.

Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
ivanox1972 said:
Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
Click to expand...
Click to collapse
You can updated directly to Oreo by installing LOS 15.1 if you want.
Do anyone know why there was no Enable OEM Unlock in developer options, thanks

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