I have a Galaxy Note 8 model SM-N950F/DS which I bought on the beginning of 2018 from Qatar with UAE FW, yesterday I was talking to my wife through a video call on Facebook Messenger for almost 1 hour, noting that I was calling her everyday since last January as I'm residing in another country for the whole day and never experienced the following problem except the heat one around 1 or 2 times only just lasts for a few seconds to a couple of minutes!
The phone was standing on wooden stand from IKEA Belgium inside a back cover from AUTO FOCUS and the phone is coated by mobile outfitters (these information may help in the over heating issue) and while we were talking the screen freeze and there were a couple of colored lines in a small area in the top quarter of the screen.
I took the phone and found it over heated from the back side at the bottom quarter and not responding with freeze screen, I searched the internet and found that I can restart the device by holding the power button with volume down button, it worked and the device restarted and gave me a black screen with blue blinking LED then I did use again the power button with the volume down button and it worked but turned off after requesting the OS login pin code.
After that I switched it ON and did the same for around more 2 times then stopped working!
I found on the web that I have to connect it to a wall charger via the original charging cable for around 10 minutes and then try the power button with the volume down, it worked and gave me the charging screen with the phone OFF and it was reading something in 20s percentage so I left it until it reached around 44% then tried to power ON the device again and the same thing happened, it gave me the "Galaxy Note 8" logo then asked for the OS boot pin and after I entered the pin it gave me "starting phone..." then stopped!
I tried to leave it again for 10 minutes in the charger and do the power button with the volume down and it gave me the charging screen again!
I left it until it reached 70 or 77% (don't remember exactly) and then tried to switch it on to the boot menu using the power button + Bixby button + volume up button and wiped the cache partition, after wiping that partition the phone restarted and never came up again!
None of the above worked again! Not leaving it charging for 10 minutes then try the power key + volume down key! Not the power + Bixby + volume up! I even found someone connected the charger for seconds then removed it then pressed power + Bixby + volume down and his phone worked, it didn't work to me!
Overall this, the phone isn't warming up when it connected to the charger back! so either it has a full battery or it stopped charging for hardware failure!
I don't know what to do, I almost tried everything and I can't imagine how it can have a hardware malfunction because of the over heating and worked several times after that! As I'm an electronics engineer I faced this before in certain embedded systems boards but it has to stop directly if there's a short circuit or certain damage in the circuitry.
I hope if someone can help regarding this!
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
vash_h said:
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
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Thanks for your response, it seems like this is the only way but since that I have to take an appointment because of the current situation of the pandemic and since there still time for this appointment I though to post the problem here may someone discover a solution to try if the problem still software not hardware!
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Ahmed.Talaat said:
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
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Click to collapse
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
vash_h said:
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
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Click to collapse
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Ahmed.Talaat said:
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
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Click to collapse
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
I have a new update, after I left the phone for around 4 hours since our earlier conversation, I tried the combination of power button + volume down + Bixby key, the phone worked and gave me a green screen, when I pressed volume down to cancel and restart it, it didn't restart but gave my a black screen, I connected the charger and it gave me the charging screen with 0% battery!
Could be a battery issue?! The device was OFF, how did it drain the battery without operation?!
vash_h said:
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
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It seems like it still working! Now how can I tell there's no hardware issue beside the battery if it's the problem? Should I wait till the service center too or can I confirm with anything else? I'll leave it until reaches 100% and try to switch it ON while the charger plugged in, so it can boot up again easily!
Could it be the power management IC has something wrong? So it can't operate the phone very well?
After the phone reached up to 93%, I tried to switch it ON in Safe mode, but it didn't continue. I tried to open the recovery menu, it stuck in installing updates 3 times, each time it restarts, after that it could enter but without giving me the menu options, instead in the Android console screen it gave me some errors, the first one was that it can't load the recovery menu with no such file or directory between brackets!
To keep all of you updated with the phone's situation, I went today morning to Samsung Service Center and after they tried to operate it, they said the device is acting weird because it login to the OS then shuts off directly and this could be due to either the main board, the battery, or the operating system, but they refused to receive the phone after they knew that it came from outside Europe, so I took it to a 3rd party Service Center and I'm waiting for them to call me after their analysis!
Today the service center called me to pick up the phone and he said it might be the main board nothing else because the system doesn't load to the to the end, so I told him it might be a partial damage in the ROM so there are some corrupted sectors which prevent the system from logging because the loss of some files, he said yes maybe, then I asked him if he opened the phone he said yes, I asked if he noticed any damages in the main board like burns or anything, he said no!
Related
Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
efan3719 said:
Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
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I had a similar situation where I was toggling my nexus 4s brightness settings and when you have it at the darkest setting it is pitch black. Like there's no light on at all. I just had to hit the spot that I did before and bring the light settings back up. So maybe you can boot it up unlock it on the blank screen and two finger pull down and try pressing the light toggle?
apollohay said:
I had a similar situation where I was toggling my nexus 4s brightness settings and when you have it at the darkest setting it is pitch black. Like there's no light on at all. I just had to hit the spot that I did before and bring the light settings back up. So maybe you can boot it up unlock it on the blank screen and two finger pull down and try pressing the light toggle?
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it was at ten percent brightness and the screen was completely unresponsive as far as i could tell. doing the power + volume up press made it reboot and return to normal.
efan3719 said:
Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
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Mine did that once too. Exact same thing happened. I was starting to get the feeling in my stomach where my phone had just died and then I hit a random set of buttons and saw the Google logo appear. Must be a software bug.
kingwaffle said:
Mine did that once too. Exact same thing happened. I was starting to get the feeling in my stomach where my phone had just died and then I hit a random set of buttons and saw the Google logo appear. Must be a software bug.
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exactly the same here. felt like i had dropped a baby on it's head haha. i wish i knew a way to figure out what caused it.
My wife and I have been having the same issue, and I'm surprised that there's not more reports of this behavior The worst part is that I use my phone as an alarm, and the alarm won't go off if this happens in the night.
It has happened to me 3 times now, and 2 times in one day for my wife. Holding down the power button for ~20 seconds will cause the reboot, which is the good news. This morning after holding down the power button I noticed the notification light flashing red.
The phone appears to be still on, because if it happens overnight I will still see the white notification light flashing even though the screen won't turn on.
I had this problem on faux123 kernel on the second day after I got my Nexus 4.
Doesn't encounter it on franco.Kernel...
Sleep of death brozillas! Happens to all android phones. Happened to all my phones listed in my signature. You can reboot the device and you should be good. For the dude that's missing his alarm you should do a factory reset if you are stock or if you have root do not set your min cpu values to less than 3xx MHz.
Sent from my Nexus 4 using xda app-developers app
Same thing happened to me on my N4. Did a hard reboot and it came back on. Has happened at least twice since then, usually after being plugged in.
Sent from my Nexus 10 using XDA Premium HD app
Change chargers, cables. Make sure the charger is 5v 1.2a. Factory reset to stock.
If all that fails, RMA if you can.
Sent from my Nexus 4 using xda
I observed the same issue (going to standby, then cannot switch on within an hour) with my [just bought] Nexus 4 (latest 4.2.2 firmware OTA updated, nothing special in setup, second day of use).
Certainly must be difficult to say if it's hardware of software (that is, JB/drivers, since I cannot see how such issue can be caused by any virtual machine application) and when/if the latter will be fixed. I have another such great device already -- ASUS TF700 transformer, with similar "everything works, just reboots occasionally", which I think is enough for me
As with the ASUS Transformer case, I have trouble understanding: if it's the issue with all devices/firmware, although not too frequent -- then why everybody does not complain/return the units massively: the phone is pretty unusable if it cannot be relied upon. If it's just some isolated cases with particular units -- then what happened to QA/testing at LG...
So I guess I am going to return it while I can.
Too bad, good model otherwise, will have to see other phones or wait/observe.
My point is, I understand: fairly new device, can have quite a few faults to be fixed later -- now everybody seem to work that way, for better or worse.
It can have more or less beautiful (or ugly) designs, more or less features, larger or smaller batteries/working time; it can have problems with data connectivity, it can have better or worse browser (or the lack thereof completely). I'm fine with the lack of text reflow in Chrome although that was surprising.
One thing a phone/communicator/PDA absolutely cannot do, provided its battery is not empty, is going into "sleep of death"-like states -- it just cannot serve its purpose then, I cannot see how people sell it at all...
I have had a similar issue before, but i have experienced it when my phone has been through one of 2 sets of scenarios.
1 - It gets really warm and the screen becomes unresponsive, dead if you will. The hard reboot fixes this.
2 - When the signal to my phone is sporadic. An example of this would be my recent trip to London. I was on the underground quite a lot, and I'd lose signal quite often whilst travelling. On a couple of occasions i had to reboot my phone the hard way to get it going again.
Hope this helps?
In my case the device was lying near me on the sofa, the time between its going to standby and my attempt to switch it on was something within 1 hour. Nothing especially intensive had been done before.
BTW, while the phone was in that state, trying to call it resulted in long tones, i.e., apparently the radio/cell was online.
Hope this will help somebody, I returned mine.
Good evening. First post but long time lurker. My N4 is unrooted and on 4.2.2. I'm troubled with this as well especially so when the alarm doesn't ring in the morning after it's crashed overnight and I'm late for work!
Not sure if this is relevant though. I don't listen to music frequently on my N4 but the 3 times it had crashed overnight I had been listening to music before going to bed. Twice using Google music being streamed via my home wifi and once using poweramp with music on internal memory. I remember on 2 occasions the phone feeling rather hot as I was plugging the charger in as I was about to turn in.
I suspect there's a process that's causing the the phone to overload/ overheat and then switch off as a result. Because it's plugged in, it'll just continue to charge overnight and present you with a 100% battery in the morning once you've got it to reset again.
I have also found that doing a soft reset before going to bed prevents this from happening.
Just my observations.
Hi all, I got my Nexus 4 a week ago to replace a broken HTC One X (The cost of repairs was almost equal to the cost of a new Nexus 4). Since I got it, SoD happened twice, both times when I left it to charge overnight. The weird thing is that I have this LED application that blinks the notification light when charging with screen off. When I unplugged the phone, the LED was still blinking as if charging, so the phone is definitely not dead. I will try to set it to day-dream while charging and see if it helps. If it does, it might be considered a way of Google encouraging developers (like myself) to create more daydream apps .
Good morning from beyond the pond,
had the same thing happening as described in the first post solution (pressing POWER+VOL UP) helped to reboot my device.
Only thing that was showing was the led, flashing a blueish white light.
Now runs again on rasbeanjelly. Thanks to OP.
EDIT: since this happened the first time, I thought about what I had altered in my setup.
Only thing that was new was "Greenify". Maybe it sent the APEX launcher into standby?!
Having same problem on my 1 week older n4, my friend having the same problem . only thing in commune we have is the WHATSAPP app that once the phone restart it give a notification that the phone date is wrong,once I look at the date settings yes it is wrong, it says 1970 ,so I have to reset it. It does it every time the problem happens ,can this be a clue???
Sent from my Nexus 7 using xda app-developers app
guinnes.s said:
it says 1970
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Click to collapse
UNIX equivalent of Pol Pot's year zero
I'm having similar problems.
The first time I believe it was just an issue of slight overheating. I turned off the screen but left Google Maps running & put it in my bag. It didn't actually turn off, but the screen didn't want to come on when I took it out later. I did notice it was hot, and after it cooled for a couple mins, it worked fine again. I haven't done this again, and so far, so good.
However, now, on occasion the phone won't respond to the power button. I've never had to actually do a reset - it will eventually decide to work after a couple of presses.. but when it does, it will be slow to come on. The screen will be backlit (but black) for a few seconds, then it will load and respond as normal.
Since the light comes on prior to the screen, it seems like a software rather than hardware issue to me. If the screen was damaged, I don't think it would act that way. I don't know phones, but that's my intuition. I'm going to try and remember to turn it off on occasion and see if that helps. I don't think it's been reset since the last push update.
(I'm rooted, but stock)
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
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Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
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Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.
all of a sudden galaxy s6 died. it was about 70% charged, i received a call of about 5 minute length. then i just placed phone on my desk. i picked up the phone after about half an hour to make a call, and it won't turn on. I thought battery may have been drained for some weird reason, so let me charge it, but after connecting to the charge, i don't see charging led come up. still kept phone in charge for about 20 minutes, still it will not power up. The phone "was" on stock release, haven't rooted or anything like that. it simply went to heaven. :crying:
called up t-mobile, at least they will send a new phone, but what will be the life without phone for next day ?
hold all four buttons (power, vol up/down, home) until it reboots. this happened to me a few days ago (assuming it's the same issue)
thanks master, that worked, but what could have caused it ?? when customer service wanted me to press vol+up, home , and power button, it didn't work, but holding all four worked, so puzzling ! anyway, they are sending me the replacement, so i think, i will swap the phone.
abachhan75 said:
thanks master, that worked, but what could have caused it ?? when customer service wanted me to press vol+up, home , and power button, it didn't work, but holding all four worked, so puzzling ! anyway, they are sending me the replacement, so i think, i will swap the phone.
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stuff happened. I would call them and cancel the new one if this one start working. it's electronics glad you got it to work...
NICEGYPT said:
stuff happened. I would call them and cancel the new one if this one start working. it's electronics glad you got it to work...
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i know it is a pain to set up a new phone, but i don't want to take a chance, if this has happened once, it can happen again. it may be that hardware has some issues like loose pins or something. I have never paid attention before, but now I remember that sometime when i connected it to charge with the supplied quick charger, it will just show "cable charging" , and rest of the time it will show "fast charging". So, this may have something to do with that.
Hi so i am having this problem this major problem currently with my Tab s2 (T-715)....
so i just went out last night and when i came back my tablet was off.
itried turning it on thinking that it ran out of battery.
i tries charging it but nothing happens and the device gets extremely hot near the home button.
its been a month since i had this tab..
it does not go in to download mode.
or recovery...
if anyone else had/has this issue plz help...........
Hold POWER +VOL DOWN until it reboots.
ashyx said:
Hold POWER +VOL DOWN until it reboots.
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I tried holding the power+vol down buttons for 15 secs but it still does'nt work.....
no good news, mine first t715 also died like this. i hope I was wrong but...
Take it in for warranty m8
Might be worth waiting for the battery to completely drain and then try and turn it on after getting some charge in it.
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
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Click to collapse
Thank you so much for mentioning the otg issue.....
now that i remember i was trying to use my otg cable and it was not detected.
i tested the otg cable on another samsung tablet and it was working fine........
Anyways i did speak with my local seller to claim the warranty....
it will be back after 12-14 days
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
Click to expand...
Click to collapse
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
acornkenya said:
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
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Click to collapse
Got rid of it, it should be a problem internally, anyway I've traded it for a Sony Xperia X performance.
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
jaycellent said:
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
Click to expand...
Click to collapse
Did that work?
acornkenya said:
Did that work?
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I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
jaycellent said:
I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
Click to expand...
Click to collapse
acornkenya said:
Did that work?
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Click to collapse
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
jaycellent said:
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
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Do you see the charging animation?
ashyx said:
Do you see the charging animation?
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No, nothing. Thank you for asking.
Is there a reset button inside the sim/sd card opening? My sonys have this.
Hanger4life said:
Is there a reset button inside the sim/sd card opening? My sonys have this.
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Samsungs use POWER + VOL DOWN
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
DarkAssassin2k5 said:
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
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They offer a full refund and you're 'done'.
How does that work? [emoji53]
I know the following might sound dumb, but just hear me out. I dropped my phone on a bucket of water, at first, everything seems fine. After a few minutes, the phone had shut down, I thought that the battery has only gone low which is why it shut down. I tried starting it of course (I know, that was a bad idea), it showed the Mi logo at first but after that, nothing showed up, I tried resetting the phone by pressing the power button long enough and it vibrated showing signs that it rebooted, but still no display. After that, I think this would be the best thing that I've ever done in my life, I plugged a charger into it. It charged at first, after a few minutes, it vibrated non-stop. Once I have noticed it, I tried long-pressing the power button again in hopes of resetting it. It stopped vibrating thankfully, but it never had booted again. So, that's my story. My question is, which component of my 4x have been damaged? and how much would it cost estimately if I would take it to a service center? Would it be more logical to just buy another phone? I'm asking you guys first as I still can't find time to take it to an expert.
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
uqbah3 said:
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
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Yeah, I took it to a technician. He said the phone was grounded so he needed to 'unground' it if that is a word.
My redmi 4X also got wet a while ago and stopped working.
I put it in rice for a couple of days and after that opened the phone and cleaned the circuit board with alcohol.
Then it worked again.