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Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
achilles71753 said:
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
Click to expand...
Click to collapse
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
alray said:
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
Click to expand...
Click to collapse
But how can it be concluded that my phone has hardware damage if I haven't done anything to it?? My phone's still under warranty..
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
intenman1 said:
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did try that as I specified above, held the device with Vol Up + Power, Vol Down + Power under a bright CFL light (tube), no response.
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
mrao said:
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks.. Will try that too.. And no..I remember coming back and taking it out of my bag..
Nothing has worked. I really don't seem to have any choice now but to give in the phone for repair.
My Z3 compact is dead. It will not start after I shut it off.
I've loaded it with magnetic charger and USB cable and will not start. No lights and it does not vibrate.
I have tried to connect it to my computer and also printed on the yellow button next to the SIM card without result.
Someone who has experienced something similar?
Important
Weird !
U Didn't Do Anything Wrong ??
It is not rooted or jailbreak and not dropped to the ground. It has been in freshwater.
Today I have send it for service.
CW1980 said:
My Z3 compact is dead. It will not start after I shut it off.
I've loaded it with magnetic charger and USB cable and will not start. No lights and it does not vibrate.
I have tried to connect it to my computer and also printed on the yellow button next to the SIM card without result.
Someone who has experienced something similar?
Click to expand...
Click to collapse
I got the exact same problem TWICE a few months ago. I died completly random.
First time I send it to a repair center and they fixed it. Secend time, it came back to life after a few days:S.
I still thought it was weird behavior, so I send it to the repair center and explained very clearly what was my problem.
I think it also came alive the first time and they send it back.
I recomend you to wait a few days and try again. If it comes back to life, claim your warranty and EXPLAIN VERY CLEARLY WHATS WRONG.
Else claim your warranty anyway.
Good luck
I am experiencing exactly this issue. Tried all the usual stuff - reset button, power + Vol-Up, long press, etc. No use. Phone is just dead and refuses to wake up. It is not rooted, didn't drop it, didn't even get it wet. Will take it to the service center soon.
Hi so i am having this problem this major problem currently with my Tab s2 (T-715)....
so i just went out last night and when i came back my tablet was off.
itried turning it on thinking that it ran out of battery.
i tries charging it but nothing happens and the device gets extremely hot near the home button.
its been a month since i had this tab..
it does not go in to download mode.
or recovery...
if anyone else had/has this issue plz help...........
Hold POWER +VOL DOWN until it reboots.
ashyx said:
Hold POWER +VOL DOWN until it reboots.
Click to expand...
Click to collapse
I tried holding the power+vol down buttons for 15 secs but it still does'nt work.....
no good news, mine first t715 also died like this. i hope I was wrong but...
Take it in for warranty m8
Might be worth waiting for the battery to completely drain and then try and turn it on after getting some charge in it.
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
Click to expand...
Click to collapse
Thank you so much for mentioning the otg issue.....
now that i remember i was trying to use my otg cable and it was not detected.
i tested the otg cable on another samsung tablet and it was working fine........
Anyways i did speak with my local seller to claim the warranty....
it will be back after 12-14 days
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
Click to expand...
Click to collapse
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
acornkenya said:
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
Click to expand...
Click to collapse
Got rid of it, it should be a problem internally, anyway I've traded it for a Sony Xperia X performance.
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
jaycellent said:
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
Click to expand...
Click to collapse
Did that work?
acornkenya said:
Did that work?
Click to expand...
Click to collapse
I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
jaycellent said:
I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
Click to expand...
Click to collapse
acornkenya said:
Did that work?
Click to expand...
Click to collapse
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
jaycellent said:
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
Click to expand...
Click to collapse
Do you see the charging animation?
ashyx said:
Do you see the charging animation?
Click to expand...
Click to collapse
No, nothing. Thank you for asking.
Is there a reset button inside the sim/sd card opening? My sonys have this.
Hanger4life said:
Is there a reset button inside the sim/sd card opening? My sonys have this.
Click to expand...
Click to collapse
Samsungs use POWER + VOL DOWN
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
DarkAssassin2k5 said:
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
Click to expand...
Click to collapse
They offer a full refund and you're 'done'.
How does that work? [emoji53]
I have a Galaxy Note 8 model SM-N950F/DS which I bought on the beginning of 2018 from Qatar with UAE FW, yesterday I was talking to my wife through a video call on Facebook Messenger for almost 1 hour, noting that I was calling her everyday since last January as I'm residing in another country for the whole day and never experienced the following problem except the heat one around 1 or 2 times only just lasts for a few seconds to a couple of minutes!
The phone was standing on wooden stand from IKEA Belgium inside a back cover from AUTO FOCUS and the phone is coated by mobile outfitters (these information may help in the over heating issue) and while we were talking the screen freeze and there were a couple of colored lines in a small area in the top quarter of the screen.
I took the phone and found it over heated from the back side at the bottom quarter and not responding with freeze screen, I searched the internet and found that I can restart the device by holding the power button with volume down button, it worked and the device restarted and gave me a black screen with blue blinking LED then I did use again the power button with the volume down button and it worked but turned off after requesting the OS login pin code.
After that I switched it ON and did the same for around more 2 times then stopped working!
I found on the web that I have to connect it to a wall charger via the original charging cable for around 10 minutes and then try the power button with the volume down, it worked and gave me the charging screen with the phone OFF and it was reading something in 20s percentage so I left it until it reached around 44% then tried to power ON the device again and the same thing happened, it gave me the "Galaxy Note 8" logo then asked for the OS boot pin and after I entered the pin it gave me "starting phone..." then stopped!
I tried to leave it again for 10 minutes in the charger and do the power button with the volume down and it gave me the charging screen again!
I left it until it reached 70 or 77% (don't remember exactly) and then tried to switch it on to the boot menu using the power button + Bixby button + volume up button and wiped the cache partition, after wiping that partition the phone restarted and never came up again!
None of the above worked again! Not leaving it charging for 10 minutes then try the power key + volume down key! Not the power + Bixby + volume up! I even found someone connected the charger for seconds then removed it then pressed power + Bixby + volume down and his phone worked, it didn't work to me!
Overall this, the phone isn't warming up when it connected to the charger back! so either it has a full battery or it stopped charging for hardware failure!
I don't know what to do, I almost tried everything and I can't imagine how it can have a hardware malfunction because of the over heating and worked several times after that! As I'm an electronics engineer I faced this before in certain embedded systems boards but it has to stop directly if there's a short circuit or certain damage in the circuitry.
I hope if someone can help regarding this!
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
vash_h said:
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
Thanks for your response, it seems like this is the only way but since that I have to take an appointment because of the current situation of the pandemic and since there still time for this appointment I though to post the problem here may someone discover a solution to try if the problem still software not hardware!
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Ahmed.Talaat said:
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Click to expand...
Click to collapse
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
vash_h said:
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Ahmed.Talaat said:
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Click to expand...
Click to collapse
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
I have a new update, after I left the phone for around 4 hours since our earlier conversation, I tried the combination of power button + volume down + Bixby key, the phone worked and gave me a green screen, when I pressed volume down to cancel and restart it, it didn't restart but gave my a black screen, I connected the charger and it gave me the charging screen with 0% battery!
Could be a battery issue?! The device was OFF, how did it drain the battery without operation?!
vash_h said:
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
Click to expand...
Click to collapse
It seems like it still working! Now how can I tell there's no hardware issue beside the battery if it's the problem? Should I wait till the service center too or can I confirm with anything else? I'll leave it until reaches 100% and try to switch it ON while the charger plugged in, so it can boot up again easily!
Could it be the power management IC has something wrong? So it can't operate the phone very well?
After the phone reached up to 93%, I tried to switch it ON in Safe mode, but it didn't continue. I tried to open the recovery menu, it stuck in installing updates 3 times, each time it restarts, after that it could enter but without giving me the menu options, instead in the Android console screen it gave me some errors, the first one was that it can't load the recovery menu with no such file or directory between brackets!
To keep all of you updated with the phone's situation, I went today morning to Samsung Service Center and after they tried to operate it, they said the device is acting weird because it login to the OS then shuts off directly and this could be due to either the main board, the battery, or the operating system, but they refused to receive the phone after they knew that it came from outside Europe, so I took it to a 3rd party Service Center and I'm waiting for them to call me after their analysis!
Today the service center called me to pick up the phone and he said it might be the main board nothing else because the system doesn't load to the to the end, so I told him it might be a partial damage in the ROM so there are some corrupted sectors which prevent the system from logging because the loss of some files, he said yes maybe, then I asked him if he opened the phone he said yes, I asked if he noticed any damages in the main board like burns or anything, he said no!