Hello please can somebody help me - ASUS ROG Phone II Questions & Answers

Please guys if anyone know about this issue teach me how to fix it...
when I updated my android version to android 10 my phone is on and off specially when im charging it... i cant use my phone charging its on and off... and after charging and my phone is 100% i cant turn on my phone right away its stop in boot loader.
anyone please help me with this problem thanks in advance

Have you tried a factory reset? I have seen these kind of issues develop after system updates. I usually factory reset after yearly system update to ensure that everything goes smoothly.

It can't be solved see this thread.Its an asus hardware flaw I m too facing this issue.Asus people are aware about this and they cannot do anything as it's a hardware flaw.This android 10 update ruined this beast of a phone.Mine went for a repair and after 2 days I faced the same issue.
https://zentalk.asus.com/en/discussion/18228/rog-2-shuts-down-when-charging

Related

[Q] USB connection wrongly detetcted by phone

Hi all,
Sorry if this has been dealt with before, but I haven't found answer.
A strange bug occurred to my I9000: it wrongly detects an USB connection and propose me in the notification bar to mount umount SDcard on PC.
I have flashed a new kernel, rebooted. After that, it seems OK but again, this morning, having done absolutely nothing, the notification is present, as if the phone was connected to PC.
I must say that everything else seems to work properly. It's just annoying to have this notification permanently.
I've tried to clean the contacts using an appropriate aerosol but that did nothing.
Model informations : GT-I9000 2.2.1 I9000XXJQ1 2.6.32.9 root DELL105 1 rooted FROYO.XWJS8
Any idea?
Well actually, everything seems to work except that I can't get the phone recognized by PC anymore neither in mass storage nor in debug mode. :-(
Factory reset phone as first step .
jje
Sorry but we need something less rude if we want iphone users to switch to android ;-)
Such a little bug cannot be solved by just saying: hey revert to factory settings and erase all your datas. That may solve the symptoms but not the reason.
I've digged a little through the internet and there are several reports like mine. It's worthwile to understand why.
Sent from my GT-I9000 using Tapatalk
factory reset is what it is,
it reverts phone back to factory standard. there was no issue when you first got the phone so obviously its something YOU have done.
so yes, a factory reset is whats needed, nothing rude about that.
Sorry but we need something less rude if we want iphone users to switch to android ;-)
We dont want i phone users to switch to Android they are mainly too thick don't read instructions and dont understand FAQS .
You have a problem probably caused by you or the rom you flashed or possibly settings .
Fix is to go back to stock Froyo or Eclair wiping phone but first step is Factory reset as its easier .
Or hang around and someone may have the solution or take it to a Samsung service centre .
jje
Thank you for the answer.
I'm already on an official froyo (samsung one) and didn't apply any lagfix since my last factory reset ;-)
I'm not an iphone user, I want to understand where is the trouble and help to fix it (even if I'm a noob on android, I know pretty well how linux works).
As I said before, other people seem to have encounter this problem but the solution given just erase all hints behind the possible bug (that may be hardware linked)
From my experiments it seems that the problem occur only after a first data connexion. The deconnexion is correctly detected (notifications disappear) then, randomly, a wrongly detected usb data connexion reappears.
What are the processes between detection and notification ? That's what I'm tracking.
Sent from my GT-I9000 using Tapatalk
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
rockyc4u said:
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
Click to expand...
Click to collapse
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
FlorentBL said:
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
Click to expand...
Click to collapse
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
rockyc4u said:
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
Click to expand...
Click to collapse
I shouldn't have said anything... this bug arrived again today

[Q] Galaxy S screen keeps blinking?

Hi, my SGS is working fine all the while. But sometimes after i unplug the power adapter upon fully charge, the screen keeps blinking in the way like loading home(loading icons)->black screen->loading honme-> black screen->.....
it repeats for very a long time, even if i manually screen off then unlock the screen, the blinking problem still repeating. Until i reboot the device, it works fine again... Happened once in the middle of playing game, it suddenly 'jump' to home screen and the blinking problem begin
Wonder if this related to system crash and cause home screen keeps loading on and off or hardware problem... did anyone experience this?
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
upichie said:
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
Click to expand...
Click to collapse
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
davidncs11 said:
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
Click to expand...
Click to collapse
Try a stock firmware, that should tell you whether or not it's a hardware issue. If it isn't, it's probably kernel related. Hopefully you can figure it out!
i have got the same problem too.. =(( how to fixed it.. the screen keep blinking...
Flash stock firmware . Then if its fixed pls report here.
BHuvan goyal said:
Flash stock firmware . Then if its fixed pls report here.
Click to expand...
Click to collapse
I've flashed from 2.1 to 2.3.6 and still it's blinking
Does anyone know how to fix it?
same issue
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
avatarz_bg said:
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
Click to expand...
Click to collapse
If you have ChatOn app try to uninstall it. Did work for me. (I my case the issue appeared when the internet was accessed via any browser. Same blinking pattern though)

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

Note 8 screen flickering (Please somebody help) :( :( plzz

please somebody help..
my phone Galaxy note 8 Tmobile Network unlocked..
the problem is with screen started to flicker very much
sometimes it doesn't bother and sometimes very much..
the question is that phone haven't fell for once and never exposed to liquid in life..
then why the f**k it started to flicker?
i have tried everything mentioned on droidguy..
and at the end i reinstalled the android pie again using odin..
but its get useful for sometime and after 5-10 mins it again start flickering.
Please somebody help..!
I suggest you booting your phone on Safe mode, and see if there is flickering too
Tried
maybe you read it wrong..as i am saying that i have even reinstalled the firmware using odin.
safe mode is a common and among the first steps.
tried on safe mode but problem still remains
So that issue come after unlocking phone?
if, after flashing a firmware, your screen flickers, then your device has some hardware issue, sorry

Self Restart

I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Fantasticooo said:
I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Click to expand...
Click to collapse
Don't know what the problem is, but you've posted this in the wrong section!
I think I am in a similar situation. My phone's problem is that it kind of crash while booting up (stange lines shows on the screen like some glitch) , it doesnt boot up normally and it loops 3 to 4 times until it's left on a black screen. I am not sure of its status at this point for it is not responsive even to force restart (Vol down + Power) but it does work only once in a couple of minutes and proceeds to bootloop and back again to the black screen. I haven't rooted it but i did flash it from CN to WW which was successful and was using it perfectly for 4 months up until this situation. I dont know what exactly is the problem. Can anyone help me?
Same with me bro... Mines already bricked because of flashing it to the original version
Same here

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