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Hi Guys,
After hearing so much problems with the Note screen, I had another good look of mine tonight and found these weird looking white lines/dots at the bottom left of my screen.
Are these dead pixels or stuff underneath the screen?
HELP Please.....might have to get an exchange with handtec...so much hassles....
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
eallan said:
Those look like stuck pixels to me.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
What are Stuck Pixels?
ankydu said:
You have taken a pic with the default scratch guard on just remove and slightly clean the screen and see if it goes away, but most probably its 2 dead pixels, mine 1st one had 1. Quality issues with samsung !
Click to expand...
Click to collapse
I'm pretty sure it's not between the screen and the default protector....where did you buy yours from?
Seriously...I'm very disappointed with Samsung now....I mean, I have heard many people having problems with their screens, but never thought I would get one of them defected ones....
Looks like dead/stuck pixels I'm afraid.
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
Here....I have lifted up the screen protector....I didn't take off the screen protector was because maybe if I didn't handtec might exchange me the phone quicker....but what the heck...I need to be sure anyways...so here are the pictures.
Man.....so much trouble for this phone....very disappointed with the build quality of the screen now....
Now I will have to wait for a while to get my exchanged new phone ....
Any ideas how long it might take? I read on handtec that if the item is returned after 10 days...it will go under warranty and so does that mean they won't exchange my phone straight away??? Anyone got any experience with them??
maxh said:
Can you get a macro shot? It's kind of hard to tell without a closer view. When I've had stuck/dead pixels in the past, they've always been very discrete, tiny dots without any haze or blur, which it looks like yours has. I also wonder if it's something to do with the screen protection film. When you do a macro shot will you lift it and clean the screen?
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Click to collapse
nuh...I have tried to count them...there are a least 4 dots plus a line....very strange....they are also bright green instead of being white.....can't see them with the black background....
Shows you how bad of quality the phone I got....
I am very surprised I have not noticed them before.
Just found out online...there is a difference between stuck and dead pixels, and apparently stuck pixels can possibly be fixed yourself...might give it a try....
nuh...none of the apps seem to work
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
I think the pixels have gotten a bit darker......don't know if it's my eyes playing tricks on me or not....but will continue to flash the screen for the rest of the day and then check it again tonight....hopefully then will be gone
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
because every colour of the spectrum uses green except for red, blue and some combination of red blue
black is when the screen is off
DMax99 said:
Been using JScreenFix for the phone for about half a day....just flashing the screen.....
The thing I don't really get is why the green dots (more than 3 of them) would only appear on Green, White and Grey backgrounds, and not appear on the Red, Blue and Black Backgrounds.....Anyone got any ideas?
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Click to collapse
Hi there. I just bought the Note few days ago and I can confirm that I have the EXACT problem as yours. Except mine is just a dot. It's like a pixel that seems to be the only brighter pixel when the screen displays full green, white or grey background (specifically used the LCD test *#0*# & Burn-In Tester Pro app).
I assume that it is a stuck or a hot pixel simply because.. it lights up. Unlike dead pixel is like.. a dead bulb/pixel (Assumptions. HEHE.)
Actually on the day that I bought the Galaxy Note, I was really careful. I even dialed the *#0*# LCD TEST at the shop to look out for screen defects. It was FLAWLESS. So I bought it. And I have this habit to look out for defects even after purchase, so I always go to the LCD Test and Burn-In Tester Pro app to check, and is still perfect.
Not until, last night, I dialed *#0*# and hit "Black (Vibrate)" with the intention to check for the "blemishes/blobs" in a totally dark room. It was only apparent after my eyes had adjusted to the darkness and I do see the not so obvious blobs. So after noticing that, it didn't bother me so I happily watched an Blu-Ray quality video (Despicable Me) and that's when I noticed the BRIGHT pixel which I assume it to be a STUCK/HOT pixel. I hope it is just a stuck pixel which hopefully can be fixed over time. Don't know about hot pixels..
Right now I'm playing a Full HD video of a downloaded YouTube video called Pixel Fix, on loop, with Video Brightness set to full. My instinct says to try it out but i do know that after awhile, since it's an AMOLED technology, colors could be darker over time as the pixels slowly 'burn-out'.
AND if it doesn't work, I might try to turn off the phone and leave it somewhere really cool/chilled. And switch it on after awhile when it reaches room temperature. I read it somewhere that it works to remove stuck pixels. They put their phones in a fridge in a wrapping and they said it worked. I forgot though where I read it from.
Oh, it's this one --> http://forum.xda-developers.com/showthread.php?p=21025093
Someone managed to fix a dead pixel. Hmm, but it's a phone with an LCD screen. Nyeh.
Good luck to us. Man, it was only few days ago when I bought the Note. *sniffs*
Seems quiet here. Seems like not many people have or aware of this bright spot defect.
But I found this which seems to concern about the matter. http://www.patentgenius.com/patent/7955151.html
I guess it gives some idea of what it really is. Cheers.
And I am gonna let this 'problem' go this time cos it's so small but I do hope that it won't get any worse. Or if it fixes itself that would be a miracle
Sent from my GT-N7000 using Tapatalk
I got a new, beautiful and smooth SIII Mini yesterday. My idea was to get a Nexus 4, but life, lemons, lemonade. Just when I was beggining to like it, beggining to make it mine, it slipped from my hands and landed on the hard and unforgiving floor of my kitchen. The horror.
The screen has now a thin crack crossing it horizontally and the display images are garbled. So I guess that's time to change the display.
Looking at Ebay I saw that replacement displays are crazy-expensive, around 300€, more than the price of a new phone. Usually screen replacements don't cost more than 50€. What's happening here?
I sent today Samsung an email asking how much for the repairs. As soon as I got the answer I'll post here, maybe there are other users with the same problem as me.
Is there anyone in a similar situation? How much was it?
You have some bad luck But i guess all new phones have expensive parts. Its just 2-3 months old.
Sent from my GT-I8190 using Tapatalk 2
Sorry to hear that
Blue 99.50 €
White 99.50€
Update
Went to the official Samsung shop to ask.
Guy told me a strange thing: depending of the color of the plastic surrounding the screen, price varied from 80€ to 120€. If a blue replacement was needed, 80€, white, 120€. Mine is white. And he also told me it was "forbidden by Samsung" to have a white phone with a blue screen, it voided the warranty. Strange.
I'have the same problem! I was searching for a replacement for the glass, but I could only find the glass WITH touch ,lcd ecc. ,which was very expensive! Anyone knows if it's possible to find only the front glass?
Got my Mi 8 from chinese aliexpress seller last week and noticed right away after turning the phone on that colors look washed out. Did some more testing later and noticed that some parts of display are really unevenly lit when using brightness under 50%. Also it has visible vertical lines in low light and low screen brightness. I get color banding in almost all gradients in images. I compared Mi 8 to Nexus 6 that I have been using 4 years now daily and the nexus screen is far better than mi 8. No banding, colors look great and I dont even get any uneven areas in low brightness.
Has anyone had any quality problems with mi8 screens?
I am yet to get response from seller. I would have bought the phone from local store with better warranty but they are yet to get any phones in stock.
My device is also affected by vertical color banding, more people have this issue.
Could give some examples?
infraredmidget said:
Got my Mi 8 from chinese aliexpress seller last week and noticed right away after turning the phone on that colors look washed out. Did some more testing later and noticed that some parts of display are really unevenly lit when using brightness under 50%. Also it has visible vertical lines in low light and low screen brightness. I get color banding in almost all gradients in images. I compared Mi 8 to Nexus 6 that I have been using 4 years now daily and the nexus screen is far better than mi 8. No banding, colors look great and I dont even get any uneven areas in low brightness.
Has anyone had any quality problems with mi8 screens?
I am yet to get response from seller. I would have bought the phone from local store with better warranty but they are yet to get any phones in stock.
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Click to collapse
May be a faulty display. Other people had the same problem:
https://forum.xda-developers.com/mi-8/help/screen-vertical-lines-aka-banding-t3825905
https://forum.xda-developers.com/mi-8/help/bad-quality-screen-mi-8-t3834943
https://forum.xda-developers.com/mi-8/help/mi8-faulty-amoled-display-t3859897
I have not had any screen display/quality issues with my Mi8, however i have the newer 8gb/128gb phone version. There was a test done on the Mi8 screens, and they are Samsung OLED screens made by Samsung -the same ones in their phones (just cooler color tuning through software). Here is an in-depth screen review on the Mi8:
https://www.devicespecifications.com/en/editor-review/4f1676/3
I would have to agree that you probably have a defective unit, or maybe you have a refurb/repaired phone that they replaced the screen with a cheaper version?
Agimax said:
There was a test done on the Mi8 screens, and they are Samsung OLED screens made by Samsung -the same ones in their phones (just cooler color tuning through software).
I would have to agree that you probably have a defective unit, or maybe you have a refurb/repaired phone that they replaced the screen with a cheaper version?
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Click to collapse
Sorry for not posting anything regarding my screen situation. I have been contacting last 3 months every week to Aliexpress support trying to get this solved, seller won't respond and for some reason I can't get warranty, they wont tell me why. My old Nexus 6 died a while ago and I had to use this piece of crap now. Below you can find picture regarding the problem. Its not glare from external light - screen has this inequality and banding can be seen too. Compared to my nexus 6 of course. Both phones at ~50 % brightness in complete darkness.
I might try sell this phone for as faulty or get some kind of compensation from seller and then buy 6T. No more xiaomis' for me.
https://snag.gy/w17UtG.jpg
Hi guys had my note 8 since release and had burn in 5 times had the screen replaced .on the 5th time I got a brand new note 8 in the box.been using it for 6 months so far no burn in was happy .but foolishly was reading an xda thread about grey and greying colour uniformity of note 8 / 9 So checked my scrren on a grey background in the dark and can see a lighter coloured band vertical top to bottom .never noticed this before .and now I know it's there I can see it on the homescreen and everywhere there is grey or grey like colour. Do I need to get the screen replaced or is this normal?
Am I being ocd
I really don't want to have to have this screen replaced as the Samsung service centre keep cracking the rear glass when they swap the screen and they end up giving me a blank rear glass ,not nice and the replacemt screens are never better.
First 2 pics are the note 8
Second 2 pics are my old note 4 I notice the note 4 also has that vertical band on the
Screen in the same position
Here is a pic of my badly burned in note 4
It has that same line vertical on the screen like my note 8 but not as visable
Excuse the duplicate thread not sure why that happened.please delete the other thread mods thanks
I would replace it if I was you. About the back panel, that's really sad. Currently there are not genuine back cover replacements for the Note 8, just some chinesse knock offs made of plastic or bad quality glass. You could get a dead Note 8 for 30 or 50 bucks on ebay with a mint condition genuine rear panel.
So your saying my new note 8 screen is also defective?screen number 6 this is gonna be a nightmare if you think I need to have it replaced again.also showing the kids that work in the shop will be impossible as it won't be visable in the store lighting
Any other opinions guys
can you post the image you used? I can try it on mine.
Sure here is a dark grey image go in a pitch dark room and take a look brighmess around 5 to 10 percent .but even upping tge brighmess near the middle you can still see unevenness
haircut123 said:
Sure here is a dark grey image go in a pitch dark room and take a look brighmess around 5 to 10 percent .but even upping tge brighmess near the middle you can still see unevenness
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Click to collapse
i just looked dark no, havent tried total darkness
i killed tupac said:
i just looked dark no, havent tried total darkness
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Click to collapse
You Need to be in the dark bro to check grey screen uniformity
Is my screen normal or is it defective and need a another screen replaced?
I tried with the image posted, in total darkness,, bright level from zero, 5, 10 20 %, and no, nothing shows, pure plain uniform dark gray
I'm going for another screen replacement in this brand new note 8 replacemt. On around screen 8 or 7 I think.ans the second brand new full phone replacement. I must be the most unlucky person here
winol said:
I tried with the image posted, in total darkness,, bright level from zero, 5, 10 20 %, and no, nothing shows, pure plain uniform dark gray
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Can you post picture of it? Because I have never seen perfect uniform oled panel [emoji846]
Odoslané z SM-N960F pomocou Tapatalku
You can take your device to a Samsung Service Center and let them take a look at ir.
Hi All,
I am about to take delivery (Tomorrow) of an imported 8GB/256GB Sim free Mate 20 Pro twilight in the UK.
Is there anything I should be wary of?
I am normally (dare I say it) an Apple fan boy ... There I said it! (Current phone iPhone X)
I have gone for this option for 3 reasons.
1. The added ram and storage space over the 6GB/128GB model.
2. It will good to have the dual SIM functionality, I normally carry around an iPhone X (Personal phone) and an iPhone 6 (Work phone), I would like to do away with 2 phones and just use the one.
3. The camera setup seems fantastic, I do a lot of photography both privately and while at work.
I see a lot of complaints about green bleeding on the screen, is this still a problem on the 8GB/256GB model? If so, what can I check for once it is delivered, ideally for a fast return of it if need be.
I have ordered from an eBay seller who advertises that the packaging is opened and a UK charger is supplied and that the 1 year warranty is with them. They have openly admitted that they are imported from Hongkong and Singapore.
I cannot find another UK seller selling this particular model, the only one selling with the dual sim function is only the 6GB/128GB version on Three with a 24 month contract, which I am not interested in.
Thanks all.
jamesworts said:
Hi All,
I am about to take delivery (Tomorrow) of an imported 8GB/256GB Sim free Mate 20 Pro twilight in the UK.
Is there anything I should be wary of?
I am normally (dare I say it) an Apple fan boy ... There I said it! (Current phone iPhone X)
I have gone for this option for 3 reasons.
1. The added ram and storage space over the 6GB/128GB model.
2. It will good to have the dual SIM functionality, I normally carry around an iPhone X (Personal phone) and an iPhone 6 (Work phone), I would like to do away with 2 phones and just use the one.
3. The camera setup seems fantastic, I do a lot of photography both privately and while at work.
I see a lot of complaints about green bleeding on the screen, is this still a problem on the 8GB/256GB model? If so, what can I check for once it is delivered, ideally for a fast return of it if need be.
I have ordered from an eBay seller who advertises that the packaging is opened and a UK charger is supplied and that the 1 year warranty is with them. They have openly admitted that they are imported from Hongkong and Singapore.
I cannot find another UK seller selling this particular model, the only one selling with the dual sim function is only the 6GB/128GB version on Three with a 24 month contract, which I am not interested in.
Thanks all.
Click to expand...
Click to collapse
You can download Device Info HW from the play store to see what type of screen you have. BOE vs LG. LG are much more common to hvae the green screen issue develop, but it's not exclusive. And not all LG screen are bad. You can also check the serial number. In the middle will be an 18, letter and another 2 digit number. This stands for 2018, then a - october or b november and the 2 digit date of manufacture. Later dates seem to have a better chance of no defect.
Then download Mate 20 Pro screen tester also from the play store. I think it's just named screen tester. You can then lower the brightness level and go to a dim area. This will show any defect if it exists. Also using performance mode, and using the provided fast charger seemed to develop the problem, or it may have just been a coincidence. I can't say for sure. Good luck! hope you get a good one.
Thanks for the info,
I hope a get a good one too! It's going to be a hard transition from iOS to Huawei, I used to detest this brand in its early days, but WOW!! they have come so far, I am very impressed.
Slightly off topic, is there an easy way to move all my iCloud stored photos and videos etc across to the Huawei?
Does the twilight model have more chance of green screen??
I hope not!
Just turned new phone on.
Serial number has 18B23
Resolution 2340x1080
Touchscreen says synaptics-LAYA171300-BOE-02-18-00-53
jamesworts said:
Just turned new phone on.
Serial number has 18B23
Resolution 2340x1080
Touchscreen says synaptics-LAYA171300-BOE-02-18-00-53
Click to expand...
Click to collapse
You should have a good one. Everything indicates you have a good production date and BOE screen.
steadly2004 said:
You should have a good one. Everything indicates you have a good production date and BOE screen.
Click to expand...
Click to collapse
Still going strong! :good:
I have a 128GB UK version I purchased at launch with an LG display and planned to upgrade to a 256GB international model with a BOE display. I ended up returning the 256GB version because to me the LG display seemed way superior.
At least some of the hysteria generated on XDA about the defective LG displays was nonsense.
It is normal for a folded OLED display to have screen bleed at the edges and it is also normal for a folded OLED display to show lighter around the edges when doing the screen uniformity test that purportedly showed that the displays were defective.
People were making comparisons between the standard OLED displays on Samsung phones and the folded OLED display on the M20P and since the results were different that was supposed to prove the LG displays were defective.
On top of that easily 70% of the initial reports of defective screens on the XDA Gluegate threads came from new XDA accounts that appear to have been opened specifically to report defective displays.
The BOE displays are much less bright than the LG displays at every illumination level including 1 which is why people don't see the scary light bleed eminating from the display edges.
That difference is very obvious if you compare both displays side by side.
The LG display also has much more vibrant colors and way better contrast.
Hi,
Thanks but I totally disagree regarding the screen quality.
After mine arrived I went into a Three shop who let me play around with a 6gb/128gb and side by side my BOE screen vs the LG screen was better. Also the brightness levels are either the same or if anything the BOE screen was slightly brighter.
The only bleed I can see on mine is 2 vertical lines right on the bend and this moves depending how I look at it, indicating that as you rightly say, it isn't screen bleed. The phones with screen bleed (Including the one in the store) was very very obvious and filled nearly the whole screen. Staff claim it is to do with the lights on the shop, but clearly that isn't the case.
jamesworts said:
Just turned new phone on.
Serial number has 18B23
Resolution 2340x1080
Touchscreen says synaptics-LAYA171300-BOE-02-18-00-53
Click to expand...
Click to collapse
Wow I just got mines today with the same exact date and perfect BOE screen!
jhs39 said:
I have a 128GB UK version I purchased at launch with an LG display and planned to upgrade to a 256GB international model with a BOE display. I ended up returning the 256GB version because to me the LG display seemed way superior.
At least some of the hysteria generated on XDA about the defective LG displays was nonsense.
It is normal for a folded OLED display to have screen bleed at the edges and it is also normal for a folded OLED display to show lighter around the edges when doing the screen uniformity test that purportedly showed that the displays were defective.
People were making comparisons between the standard OLED displays on Samsung phones and the folded OLED display on the M20P and since the results were different that was supposed to prove the LG displays were defective.
On top of that easily 70% of the initial reports of defective screens on the XDA Gluegate threads came from new XDA accounts that appear to have been opened specifically to report defective displays.
The BOE displays are much less bright than the LG displays at every illumination level including 1 which is why people don't see the scary light bleed eminating from the display edges.
That difference is very obvious if you compare both displays side by side.
The LG display also has much more vibrant colors and way better contrast.
Click to expand...
Click to collapse
You're in the minority. I had the LG and the screen was awful Truly awful. Green which is visible on all LG screens to some degree ruined the screen even at 50% brightness.
This is just your attempt at feeling better for having an LG screen.
My BOE is perfect and better quality in every way than my 6 previous LG replacements, which all had the "green bleed" not "off angle discolouration". Don't try to make out we are all confused, it's you who's confused and spreading nonsense.
Huawei confirmed to EE that the LG screens are defective which is why EE replaced mine 7 times until I got a BOE
BOE is just as bright. Just as much contrast. Just as sharp. Not faulty.
This account has been open a long time.
Next try?
Jonathan-H said:
You're in the minority. I had the LG and the screen was awful Truly awful. Green which is visible on all LG screens to some degree ruined the screen even at 50% brightness.
This is just your attempt at feeling better for having an LG screen.
My BOE is perfect and better quality in every way than my 6 previous LG replacements, which all had the "green bleed" not "off angle discolouration". Don't try to make out we are all confused, it's you who's confused and spreading nonsense.
Huawei confirmed to EE that the LG screens are defective which is why EE replaced mine 7 times until I got a BOE
BOE is just as bright. Just as much contrast. Just as sharp. Not faulty.
This account has been open a long time.
Next try?
Click to expand...
Click to collapse
My BOE replacement is pretty good also. Brightness and clarity is great. No dead pixels and no uniformity issues even with screen tester apps.
The LG screen was defective that I had. And many others have had. Not all LG screen in phones are defective, just the implementation in the mate 20 pro's for many people.
I think the edge bleeding is not necessarily normal, but rather a function of an inferior polarizer. The same reason LG and BOE are slightly more off tint when viewed from an angle. That same angle is produced by sending the screen. I still believe Samsung makes the best screens.
I also noticed that the BOE screen has some GHOSTING. If you have a BLACK background and scroll up/down with white text or windows. The white will momentarily be grey/purple lagged until the pixels catch up. But isn't something that will show up with a grey background, I think this is because the on/off function of the pixels is slower than other transitions. NOT a defect, just an observation. Haven't tested on a Samsung or LG screen. Just noticed while evaluating the BOE.
*Edit* seems it's black/grey that shows it.
Just found with a quick search, one that shows the purple lag.
https://www.reddit.com/r/GalaxyS6/comments/34t923/is_your_screen_defective_test_for_yourself_by/
Just scroll.
*Edit #2* just tested on my wife's Note 9 and there is just a hairline lag of purple that resolves quicker. Instead of half the grey square.
*Edit #3* just created another thread to discuss the ghosting separately.
Jonathan-H said:
--8<--
Green which is visible on all LG screens to some degree ruined the screen even at 50% brightness.
--8<--
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Click to collapse
This is an inaccurate statement, not all LG screens are affected.
My M20P was preordered before the October launch from O2 UK (so presumably a relatively early model) and I have no issues with any visible green at all at any brightness setting.
As reported by Device Info HW: synaptics-LYA171020-LG-01-18-10-3
Jonathan-H said:
You're in the minority. I had the LG and the screen was awful Truly awful. Green which is visible on all LG screens to some degree ruined the screen even at 50% brightness.
This is just your attempt at feeling better for having an LG screen.
My BOE is perfect and better quality in every way than my 6 previous LG replacements, which all had the "green bleed" not "off angle discolouration". Don't try to make out we are all confused, it's you who's confused and spreading nonsense.
Huawei confirmed to EE that the LG screens are defective which is why EE replaced mine 7 times until I got a BOE
BOE is just as bright. Just as much contrast. Just as sharp. Not faulty.
This account has been open a long time.
Next try?
Click to expand...
Click to collapse
"green which is visible on all LG screens to some degree". Nope, not visible at all on mine, which has an LG screen. I've seen examples of the green issue, and mine is uniform black across the screen.
Have a friend who had a BOE screen on his from EE, and the two screens are unnervingly similar. Nobody would look at images on both and state that one is better than the other.
So care to try again?
(Why is the account time relevant?)