[Help] FOTA Service not showing updates and manual updating fails - ASUS ROG Phone II Questions & Answers

Hello
So I attempted to switch my phone to the ww fingerprint before but had to use an alternative method due to the file where you Change the text from cn to ww not existing. After doing that I now get the FOTA update screen but no updates, and manually updating it seems to be failing still.
I flashed the raws as instructed based on another guide I found here but it's still not working? :'(
This is the version I'm stuck on QKQ1.190825.002.WW_Phone-17.0230.2002.32

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[Q]TMo 4.4 Update error. Download corrupted.

I was pushed the KK update for TMo HTC one. The update was dowloaded, after that it verifies the contents of the firmware. It is failing saying "Download is corropted' and asks to dowload again. I downloaded it 3 times , everytime i am getting the same error. I soft reseted the phone and checked and downloaded again. No luck.
Later i killed the 'updater' app and cleared its app cache (some 20kb of data was there) via the setting-> apps-> All- > Updater. Now the in setting when i check for the update it dosen't show me the 4.4 update available
Is there any way by which i can update it via the PC ? I could not find any tool from HTC for it, sync manager dosen't do firmware update.
P.S : Phone is on 4.3 , never rooted, no custom roms. Just network unlocked via network code from T-MObile.
Thanks !!
anirudhgargi said:
I was pushed the KK update for TMo HTC one. The update was dowloaded, after that it verifies the contents of the firmware. It is failing saying "Download is corropted' and asks to dowload again. I downloaded it 3 times , everytime i am getting the same error. I soft reseted the phone and checked and downloaded again. No luck.
Later i killed the 'updater' app and cleared its app cache (some 20kb of data was there) via the setting-> apps-> All- > Updater. Now the in setting when i check for the update it dosen't show me the 4.4 update available
Is there any way by which i can update it via the PC ? I could not find any tool from HTC for it, sync manager dosen't do firmware update.
P.S : Phone is on 4.3 , never rooted, no custom roms. Just network unlocked via network code from T-MObile.
Thanks !!
Click to expand...
Click to collapse
Nope, there is no way you can update via PC. The only update method is OTA. Backup your data and do a full reset. Then try installing the OTA

Help getting to Nougat from C432B182

Hi all,
I'm trying to upgrade my P9 to the latest software build but I've hit a brick wall. The phone is currently on L09C432B182 software version.
My phone was originally branded to EE (C440), but I followed the guide posted here to debrand it to C432. This was successful and after getting to B136 firmware I then got the updates to B166 and B182 in succession.
I've been using B182 for a couple of months, and all is working fine, but I've now got the urge to try Nougat. The problem is, all of the methods I've tried seem not to work.
- Huawei built in Updater app says no updates available
- Hisuite says no updates available
- Using the "Huawei Updater" via Hisuite/proxy method doesn't work as Hisuite is saying no internet connection (I think the custom ROM URLs are no longer valid)
- Using the Firmware Finder app and proxy add-on method gets me further in that I can download the updates (B360 or B361) in the built in Updater app and the phone will successfully verify them; however in all cases the installation fails at 5% due to "Software update failed! Failed to check the package"
- As a last resort, I tried extracting the update.app files from downloaded firmware, mounting in SD card/dload and then using the Dialer method to install from SD card; this also fails with a "Software update failed!" error
Has anyone had this issue when trying to upgrade from B182 and if so, did you manage to resolve it?
Thanks in advance
Nick
Don't try Nougat the battery life is ****
I tried the hisuite and Huawei updater route and got the no internet connection all the time. I gave up and went back to the firmware finder and tried to download B386 using the proxy method. This came back with failed to download. By random choice I checked the updater app on the phone to download latest full package. This immediately brought up and download the B386 firmware and it installed without a problem with no loss of data. Just to check it wasn't a bit of luck I did the same with the wife's phone and it worked the same way . As for battery life I don't see any problems with it

Huawei p9 EVA-L19C185B397 update problem.

Hi. Im Huawei p9 user. I got this as gift. Its from South Africa (according to Huawei customer care). My phone build number EVA-L19C185B397. problem I'm facing is: i cant update further though ive an official update of B401 pop up in my phone updater.
Each time i try to update, it fails at 5% (update downloads, phone restart, update screen appears). I tried dload method, but same result.
Note: i tried to root once. unlocked bootloader, tried to install TWRP. But unable boot into TWRP. After that this problem started. Then i relocked bootloader. as a result lost camera app & other functionalities in setting. but problem continued. Plz help somebody.................
there are zillions of threads on how to install stock rom...
i can see u know ur way around bootloaders and recoveries so restoring ur firmware shouldnt be a problem
https://forum.xda-developers.com/p9/help/how-to-revert-to-stock-rom-t3407132/amp/

Rog Phone 2 Issues

I have encountered several bugs with the Rog Phone 2
First of all I am unable to create a Google account with Mobile Data. Everytime I try to create an account, I get the message: "There was a problem communicating with Google servers". However, with WiFi it works just fine
The second issue is that my LED notification light does not seem to flash when I get a text message or any kind of notification. The only time the LED is on is when the phone is charging (amber colour) or when battery is low (flashes red)
The third issue I am facing is that YouTube sometimes will not load with mobile data. I have to first open YouTube with WiFi, then, and only then will it load/open with mobile data. If I don't use YouTube for around 2 hours, the same thing happens again, I need to open it with WiFi first and only then it will open with mobile Data.
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
Thanos88 said:
I have encountered several bugs with the Rog Phone 2
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
Click to expand...
Click to collapse
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
reg66 said:
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
Click to expand...
Click to collapse
Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
Thanos88 said:
Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
Click to expand...
Click to collapse
this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
reg66 said:
this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
Click to expand...
Click to collapse
Thanks !!!

BS3 OTA Update after Magisk root

Hi there's a new OTA update MP4 for my global BS3 I'm currently on MP3 compilation the thing is every time I tried to update my phone it always fails it starts the OTA download but fails after is completed I got to say I did the process without root but didn't work tried also relocking bootloader but didn't work either, I know some people said we have to manually update with dial configuration but that doesn't work either so if anyone figured how to update please let me know the version I have is terrible it drains so fast the battery
Regards
Ive used the global rom and its buggy as hell. The latest chinese rom is much better.
Josh23 said:
Hi there's a new OTA update MP4 for my global BS3 I'm currently on MP3 compilation the thing is every time I tried to update my phone it always fails it starts the OTA download but fails after is completed I got to say I did the process without root but didn't work tried also relocking bootloader but didn't work either, I know some people said we have to manually update with dial configuration but that doesn't work either so if anyone figured how to update please let me know the version I have is terrible it drains so fast the battery
Regards
Click to expand...
Click to collapse
I also faced that what you had. then I flash fresh/stock/factory rom qith qfil. then I didnt do anything except flash MP4 with dial, because I had the MP4 zip rom. it succeed.

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