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hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.
Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
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connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.
I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.
Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.
i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
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Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
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Click to collapse
I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.
This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike
i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.
Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.
called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?
before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?
yeah all the connectors visually are fine.
Well I'm at about 2% battery life, and it will not charge. I'm using my computer to charge it. Charging it from the wall hasnt worked for me for a while, not sure why.
Anyway I was wondering what it can be? I doubt my battery's dead or something is wrong with the phone... I'm sorry if this question's been answered, but I couldnt find an answer on google.
If USB charging works, but not charging with the AC adapter then the adapter is either bad, or plugged into a bad power outlet.
Nope it's neither of those because Ive tried two working AC ountlets and two warking cables. However, that's not my problem, my phone died and I can't charge it :-/
Ya so the phone died. It didn't look like it was going to charge on the USB, really weird. Anyone ever have there phone refusing to charge? While it was alive I tried to run activesync; that didn't work. So what should I do?
Btw, I've had the phone for a couple months now and I haven't had any big problems. I don't think it can be my phone failing, worst case just the battery. I've had something similar before but it fixed itself, doesn't look like thats happeneing now.
Battery
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
It doesn't charge from the outlet.... I kinda just explained that lol
jrd said:
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
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Click to collapse
Hmm my connector does look a little bent. However it would of had to be like this before, and it was charging until I let my battery get to 5% :-/
I had a similar problem with my Kaiser a couple of weeks ago - it started to crawl and a soft reset took over 15 minutes to come back up to a working state, after which the battery wouldn't charge. It definitely wasn't the charger at fault as that still works on my TyTN. Phone was about 3 months old, so called Vodafone UK who seemed to think it was software related and so provided next day swap out. Old battery works in the new handset so never did get to find out if it was hardware or software that caused it to die.
Here's what probabally happened... you meant to stick you stylus in the reset hole and accidently put it in the usb hole... thus bending your charging port. I did it and when I plugged it into my car it would actually discharge the battery.. but when I plugged it into an outlet it just wouldn't charge.. if I were you I'd go see if it charges in a car
I appear to have a similar issue when charging from PC usb, and have identified that if I put pressure up or down on the charger it will charge the kaiser. But if plug in the charger without applying directional force it will not charge. Currently i have a small weight resting on the mini USB chargin input.
So obviously something up with the connector. But I haven't jammed anything up the usb port to my knowledge. Are these ports really that flimsy?
Tilt owners: If charge mechanism breaks, is ATT cool?
Oh no, now I can't charge or sync my Tilt.
My power is slowly running out.
What do I do? This is covered by manufacturers warranty in a year, is
ATT going to take my Tilt back and give me a new one?
I need my phone to be working and working well.
Thoughts?
axonn said:
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
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Click to collapse
Charging from the computer should be better than the wall, given that the USB ports on the computer have a 5.5v output, while wall chargers have 5v.
I'm creating a new thread because I think my charging issue is unique...
My Kaiser will show an orange light and indicate that it's charging when:
1. Powered On and plugged in to: USB, AC power Adapter, or Car charger
but it will not take a charge and the orange light goes out after about two minutes.
2. Powered Off and plugged into: USB, AS Power, or car charger
but the orange light remains on and it never charges (tried 5 hours)
The device also does not sync, I don't see anything physcially wrong with the USB port, but it was damaged by water several weeks ago, it hasn't worked properly since.
I've been getting by with an external battery charger that I purhcased from Ebay.
Does anyway have any ideas? I've reflashed the device since then as well and there is no change in how it reacts to charging..
Hi echofive
I have the same problem with my Kaiser but at least it charges with just one of my 5 AC power adapters. Not in my Car charger and not on a USB connection.
Maybe it has something to do with the small USB pins on the Kaiser which are not properly aligned. You can try to bend them.
Good luck.
Hello, I was having this same issue and (long story short) I believe that it is the small USB pins on the phone.
Here is what I found (sorry knda long post). I have two ATT TILT phones. My Original Tilt phone got soaked in water but I was able to almost salvage the phone by soaking it in Denatured alcohol and letting it dry. This 'wet' Tilt has all functions but cannot read sim cards. It does however charge perfectly.
The replacement Tilt I have works like a charm but refuses to charge. Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain. The phone does sync to my PC and I am able to transfer files to/from my new TILT via a USB cable. Just cannot charge the device.
I have 3 batteries. 2 stock batteries and the large 3200mah battery. All three batteries will not charge on my new TILT. I tried charging it via USB connected to my Computer, Car cigarette lighter, Car inverter charger, official TILT charger from CINGULAR ATT. Completely unable to charge the device.
If I attempt to charge the batteries (all three of them) on my old 'wet' TILT the batteries charge regardless of what method I use. It will charge via USB connected to the PC, USB connected to wall charger, official ATT TILT charger, or car charger. No issues. So I know the chargers, cables and batteries do charge on a TILT. Both TILTs are official ATT TILT devices. Two of the batteries are stock and 1 of the batteries is a SEIDO 3200mah.
Sometimes I get lucky and the new TILT phone does charge. In these cases I charged the phone using the Wall charger and the battery was over 50% capacity.
Now I know the new Tilt USB port is working because it syncs to my PC just doesnt charge after 2 minutes (light goes out) and battery continues to drain (watched and tested this after 3 hours of observation). I ended up ordering one of those TILT USB connectors which have a 3.5mm headphone jack and USB port.
This device: http://www.amazon.com/i-Trek-Stereo...8&s=musical-instruments&qid=1230877732&sr=8-4
What is weird is that I can now charge my NEW TILT using the USB port on this connector with this connector attached to my new TILT. If I attempt to charge the TILT using the onboard USB port, it stops after 2 minutes and the light goes out.
Personally, i think it has something to do with the pins. Hope this helps someone.
Jinkage said:
Regardless of USB charging, off the wall charger or car charger, the orange light comes on, says it is charging but in 2 minutes the light goes out. The phone is still listed as charging but I know it is not charging because the battery level continues to drain.
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Click to collapse
Been there, had that problem and the solution was even simpler and didn't involve the charging/USB port at all. Get a cotton bud (US folks call them Q-Tips) and spray some contact cleaner on it (not anywhere near the phone) and use it to carefully clean both the gold strips/terminals on the batteries along with the gold spring terminals on the phone. Although they may look clean, invisible grime film can make the connection fail and cause this problem. This is also a good tip to follow with ordinary household battery rechargers and NiMH cells. I haven't had this problem since but still carry out a terminal clean every few months to be on the safe side.
My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.
Hi.
Have you still the link with the picture . I have the same problem an i am afraid , that i can kill my Kaiser
Regards
Dariely
Nope, sorry...
I had a similar issue with my Kaiser. It would charge with a USB cable and an ac adapter but not in the car. It used to but stopped. I took a dental tool and lifted the two little legs inside on the bottom of the mini usb port so they would contact the charger again and all is well.
nikagl said:
My phone wouldn't charge anymore. Searching through threads I found a magnificent magnified picture of the mini-USB port and the way the right part of the port was bent down a little. It was exactly like that with my phone, I used the pointing stick to tilt it up a little (be careful it may break of the pins, and that would lead you far from home!), which fixed! Haven't had the issue since!
Regards,
Nika.
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Click to collapse
YEAH!
Great Tip!
had the same issue as you a long time!
tilt up the pins: no more problem!
THANKS A LOT !
I straightened up the last pin. I was beginning to think it was my AC Charger...I plugged it in my Ashtray charger and it charged without a problem. I will see if this takes a charge. I didnt use any denatured alcohol, I just took the compressed air canisters used for computers and cleared out the usb port....
we wait now
My 18 month old Tytn is not longer charger via the wall chager or car charge. But strangely it will charge is connected to the PC. I have tried a few different wall chargers including the original one and also test the wall charger on other charge by USB plug devices.
I have done a hard reset and also re-installed the stock rom.
Any other idea's ?
Same strange thing happens to me since 2 weeks.
No Charge with power adapter, tried different modells.
No Charge in car
But Charge via USB from PC . And Activesync works...
Any Idea would be very helpful.
tytn2user said:
My 18 month old Tytn is not longer charger via the wall chager or car charge. But strangely it will charge is connected to the PC. I have tried a few different wall chargers including the original one and also test the wall charger on other charge by USB plug devices.
I have done a hard reset and also re-installed the stock rom.
Any other idea's ?
Click to expand...
Click to collapse
Same here, no fix, just dealing with it, hoping the charge by usb doesn't crap out.
A few months ago I receive a wallcharger from a friend who had a HTC TOUCH, as I inspected the voltage on my original TYTN II charger and the touch charger I figured out the touch charger would do the job, so I plugged in and for a brief moment the amber light go on, but almost inmediately it went of, so I guess it would not work with my phone.
But I rechecked the voltage and got me thinking what could be wrong, and after messing around a little bit with the charger and the usb plug I found out that for some reason if I plug the usb jack all the way down it doesn't make contact with the phone usb, so I have to plug it half way to make it contact and charge the phone.
Maybe that would be your case.
Good Luck.
in my situation the yellow loading light of the TytnII is even switching on when I connect the power charger . But even after being yellow=loading for a full night .
No Change in battery status
Freecall
My Tilt had a loose Mini-USB connector thing.
:S
OK. After reading people having the same problem I decided to pull mine down and take a look. Expecting to find a blown SM fuse on the circuit board. To my surprise I did not find any SM fuses in that area of the USB plug. While I had it apart I noticed some damage to the USB socket, viewable from the outside without having to pull it apart . I re-assembled the unit and VERY VERY carefully tweaked the damaged pin (pin 1 in my case) with the tiniest sewing needle I could find in the sewing kit. I bent the gold color wire back into a position matching the other 4 and pulled it into a wall charger and it started charging. So the problem in my case was a damaged pin 1 in the USB plug visible from the outside.
Charging is done by the two outside pins.
For the pinouts check out http://pinouts.ru/Slots/USB_pinout.shtml Picture on the left hand side of the screen called MINI is the same as looking at the plug on the tytn from the outside.
While looking at the plug with a magnifier I could clearly see that pin 1 was collapsed into the plastic center part and would not be making contact with the USB charger when inserted.
I will need to take more care when inserting a USB plug from now on and reduce the amount of time I used the plug. I have been geocaching with my TytnII the last few weeks and it has resulted in a lot of plugging in each time when returning to the car. This practice will have to stop for me if I want to get more millage out of my tytnII.
So... Yesterday my battery decided to drain really fast. Checked the mA and it was -1137 and when I plug in my charger it decreases still to-500 or more than -2000. When im not using my phone the phone will charge about 5% per hour and stops charging at times. Leave it over noght and it might charge 10%. Same gies for when the phone is turned off and charging. So, is it the usb port or the battery.
The battery drains real fast. The port is clean and the board looks fine when i dissassemble. Usb cable holds tight, when i pull the connector part up then it disconnects.Used multipll cables, sockets, and chargers.
Is it my battery or the port?
Repcak3 said:
So... Yesterday my battery decided to drain really fast. Checked the mA and it was -1137 and when I plug in my charger it decreases still to-500 or more than -2000. When im not using my phone the phone will charge about 5% per hour and stops charging at times. Leave it over noght and it might charge 10%. Same gies for when the phone is turned off and charging. So, is it the usb port or the battery.
The battery drains real fast. The port is clean and the board looks fine when i dissassemble. Usb cable holds tight, when i pull the connector part up then it disconnects.Used multipll cables, sockets, and chargers.
Is it my battery or the port?
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Click to collapse
I've just posted my solutions to some very similar problems you've described. Not able to to post links but it should be easy to find, just search for [solution]usb port / charging issues.
Have you checked the two copper plates on the under side of the removable plastic unit just above the usb socket. Adjust / manipulating the connection there has solved my charging problems.
Hope this helps. I'm not an expert by a long shot, but if this is not the case, and you have replaced / renewed everything, then I at very least would recommend trying a new battery.
Regards
Tom