Afternoon all. In need of some assistance please.
I have done the IMEI check and it says phone is unlocked.
As soon as I out in another Sim other than EE I get the Sim card isn't supported message please contact EE.
The phone is only 5 months old and has now been purchased outright using anytime upgrade . They say I still have to wait until 6 months and 1 day.
Strange thing is when phone is reset and another Sim instered it starts by showing signal bars and LTE, once activated by WiFi it won't pick up the Sim and comes up with this error.
Phone is running Android 11 beta 3 if that makes a difference.
Reaching out for help please
Related
Hi all,
I bought an Alpine, brand new (unwanted contract upgrade) from eBay, received it today and put in the PayG o2 sim that I bought from carphone warehouse. The phone is locked to o2, as I tried my old virgin sim and got the old "Enter unlock code", but with the PayG sim, it goes straight in, except there is an exclamation mark next to the signal indicator. I can't figure out what it is. Do I have to wait, say 24 hours for the sim to receive a signal? Or is it something more suspect? I can't make calls or do anything that requires payment from the sim.
Cheers,
Karl
EDIT: I have googled, and done a hard reset. I have come across that problem of not being able to select "Prepaid" for the simcard. I'm even using an o2 sim card! Is there something else I need to do? I've seen the settings for gprs and mms, but I just need to get it so I can use it as a phone! Please help!
Can nobody help me?!?!?
Have you tried calling O2? I had no signal for a few hours last night and had the ! mark next to the aeriel symbol, maybe there were network problems in your area as well?
Alternatively have you tried the SIM in another phone to check it's been activated correctly?
You could also try SIM-Unlocking your phone using the tool somewhere on this forum (Search should find it) and try it with your Virgin SIM to see if it's actually the phone which isn't working.
Apart from that can't help.
Sorry!!!!
G
I have emailed them about the problem, and may well back it up with a call; I just don't want to be on hold for an hour listening to someone playing the trumpet with their arse.
My sister has an o2 phone, but is out at the moment. I will check with her when I next see her.
I have been looking at the all in one unlock tool in the General section, but am wary of it as I don't want to brick this phone. Will it wipe the WM2k3 OS do you know? Or is it just like an application that searches the system?
Thanks!
UPDATE: Have just decided to bite the bullet and try the all in one unlock. It worked and my XDA is now on my old Virgin Sim. I will try my o2 Sim in my sister's phone at some point. Could it be that I have bought a dodgy o2 sim?
UPDATE: I tested the Sim in my Sister's phone, and it came up with "Unregistered Sim". I then put in an unused Sim that she got as part of a promotional freebie type thing and it registered in under a minute! I'm going to take back the Sim that will not register, but before I do, is there anything else I can try?
SOLVED
Simcard refunded, am using spare that my sister had as it worked straight away.
SOLVED
Glad to hear that - I had just dug out this morning the SIM unlock program and was going to PM it to you then I saw your post.
Enjoy your phone!
G
Thanks for your help buddy! Much appreciated
Hi guy,
I recently reported my phone lost, got it blacklisted by tmobile. I since then found it and then called up to have it unblacklisted again.
However, it seems to work on the tmobile network fine. However, when i put in another sim card in the phone (the phone is unlocked) i get the error msg hone not allowed MM #6.
My assumption/hope is that the databases for the network providers need updating.
Can someone confirm is a phone which has been reported lost(blacklisted) and then found(unblacklisted) will work on all networks?
It's more likely that your phone isn't SIM unlocked so it sees the new SIM and then tells you "T-Mobile is the only SIM I'll accept."
I'm in Bolivia. I have a samsung galaxy s, I unlocked with SUperOneClick (for rooting) and sgs tool to unlock it. Then after using a local carrier for about two weeks my phone got the mm#6 error. I was looking for solutions, and then my brother realized that I have to register the phone with the line (IMEI with line). Here in Bolivia exists a law that block phones if they are not registered at someones name and Id. So with nothing to lose, I called assitance of the carrier and register the IMEI I found in the Android menu (About phone>status>IMEI) with the GSM chip/line I have. Wait for 20 minutes and voilá! phone got signal and it's working now. I hope still working from now and on. SO IF YOU HAVE THIS TROUBLE CALL YOUR CARRIER AND REGISTER YOUR PHONE'S IMEI WITH THE LINE YOU ARE USING, IT'S SIMPLE. YOU CAN TRY THAT BEFORE GETTING INTO SOFTWARE STUFF.
HOPE THIS HELP SOMEBODY.
GOOD LUCK!
Hey guys,
I am in Spain. I asked Sprint to SIM unlock my phone before I left and they said it worked but it did not. I bought a movistar SIM and all I get is 'no service.' Under Cellular+SIM options, it is in CDMA only mode and the option to change it is greyed out. I was in 8.1 so I flashed to 8.0.10328.78 and called Sprint. They want me to update my network profile to send the command to unlock it but it isn't working over WiFi.
The phone knows that the SIM is there, I can access the SIM applications, read the SIM ID and when I turn on the phone with it inserted it says 'switched to CDMA only.' So I think it is still SIM locked. Is there a way I can unlock it? I've never had to deal with this before.
No ideas? I need to know whether I should give up and try to return the plan I bought.
laldobbe said:
No ideas? I need to know whether I should give up and try to return the plan I bought.
Click to expand...
Click to collapse
Can Sprint version Ativ S neo unlock ?
Agreed
Just adding to the overall knowledge base here.
I am experiencing the exact same problem.
1. I purchased my phone unlocked (though it was previously on Sprint). I have previously been able to use foreign SIM cards (in France), without issue.
2. At some point, I installed the Developer's Preview of WP8.1 and lost the ability to roam domestically or internationally.
3. I am now in Israel, and tried an Israeli SIM card, but it was on a GSM network. It connected to the network, but showed up as international roaming. Ooops, guess I need to fix that little WP8.1 Beta issue...
4. I decided to flash my phone back to WP8 GDR3, which seems to have un-unlocked my phone. Now when I plug my Israeli SIM card in, my phone automatically switches to CDMA mode.
5. However, if I pop a Sprint SIM card in, I have the ability to switch to Global Mode again.
I have the MSL, but I cannot figure out where I would enter it to get this to stop happening.
FYI.
I had a problem , I live in Ukraine , my phone was unlocked , but when I installed 8.0 my phone worked only in CDMA mode with a Sim card from my service , I updated to 8.1 again using the preview for developers and settings again appeared global regime.
im using my SGN4 in a brazilian carrier, and everything was working perfectly till from nowhere the phone lost connection from network.
I was unable to make phone calls , but strangely my 4g connection was on i could browse on the web normally. How this is possible? I popped out the sim card and tried in another phone, it worked normally. I also tried another carrier on SGN4, i was ok too. Anyone have an idea what is going on?
factory reset, problem persists, i have data connection, but cant make phone calls.
Is the phone unlocked. Yes I have to ask.
BAD ASS NOTE 4
Yes it is as I told I was using it with my Brazilian SIM card
Is their anyway to check if it still unlocked. I know some people said when they unlocked it was a temp unlock. Did you check APN to make sure they set right for that carrier
BAD ASS NOTE 4
hey guys, im back to this post because the problem persists.
Here is the scenario:
I bought the phone from a Swappa Seller. Phone is t-mobile branded and was in the box, Brand new.
http://swappa.com/listing/ZPB505/view
Brand New Samsung Galaxy Note 4 SM-N910T White ( UNLOCKED) 32GB
Phone is brand new in its original box. The phone has never been used. All Accessories are still sealed in plastic - The phone model is SM-N910T. This is a great deal on a BRAND new - NEVER USED phone!
This phone is guaranteed to work with AT&T. There is no regional lock whatsoever
Click to expand...
Click to collapse
Achraf G. Seller - Nov 03, 2014 - 11:47 PM
Also note that this phone won't work with T-Mobile. Thanks
Click to expand...
Click to collapse
Can anybody tell me why a T-mobile unlocked phone won't work with T-mobile?
I used the phone on my carrier and it was flawless. Everything was fine till suddenly i lost phone signal. It always show "NO SERVICE" message now, but strangely I still have 4G Connection. I can use the phone to navigate, not to make phone calls.
So I swapped carriers, and the phone was working ok, phone calls, data connection.... then the thing happened again: no service, but i have 4g LTE connection.
Inserted a third sim card, from another carrier. Phone is fine, workin as it should! But this is not my main sim card and i would like it very much to work with ANY carrier. Do you guys have any idea what the problem is? Factory reset did not work at all. For the others sim cards, it recognize the network for a second and then "no service". How can i have data connection if there is "no service"?
Im really desperate because i payed a lot for this note 4... Maybe if i root the phone and flash another ROM?
help please!
Is that possible that previous owner reported is lost and now imei is blocked? Your carrier may participate in that program.
Sent from my SM-N910T using XDA Free mobile app
thank you im going to check with my carrier.
* BUMP *
Sorry to revive this old thread, but has anybody figured this out?
I too have data with No Service (no voice) when roaming to the USA from Mexico (Telcel). My Note 4 was purchased on T-Mobile USA (contract free) but got it unlocked by gsmunlockers.
Everything was perfect until I got my Note 4 upgraded to 5.1.1 rooted. I have tried several other ROMS and Basebands with no avail.
Any ideas?
Cheers!
I recently purchased a 2nd hand Galaxy S3. Put my GiffGaff sim in worked fine for 2 weeks.
Then one day i lost calls and texts with the Not Registered on Network message.
Got my friend to phone EE to check if it had been blocked, no problems with the imei and 2 days later it started working again. And that was after rooting putting custom recovery etc.
1 week later same probloem, not my sim as it works in other phones and same problems with otyher sims in the S3.
It;s been a week now. Samsung support advised me to go to Samsung engineer shop for the issue to be diagnosed.
Mobile data still works.
Can someone please help.