Related
is this housing http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260453968402&ssPageName=ADME:X:RTQ:US:1123 a FURTHER rip-off in quality as the OEM found here http://cgi.ebay.com/OEM-SONY-ERICSS...ries?hash=item2ea6dd8d1e&_trksid=p3286.c0.m14
i want to buy a new housing but i don't wanna buy one with less quality than the original
what are your thoughts on the pics there?
Judging by the pics both fascias seem identical. Although don't know why this big pricing difference. Maybe the first auction is for a replica housing? Don't have large pics as the second auction so we can tell for sure.
Also, at CNN http://cnn.cn/shop/sonyericsson-xperia-c-28_638.html the housings are pricey. For me go for the second auction or buy from CNN, you will be 100% sure that the housing is the OEM.
yeah i was looking at the $24.00 on ebay too... someone should buy it and tell me how it is
i think im gonna let this pass and sell my x1 as it is, im thinking of leaning towards the touch diamond 2 i will miss my keyboard but what the heck
Yo!
I ordered the $24.00 last week... When I receive the housing parts, I will take pictures and spread the message....
Fingers crossed......
Damn the cracks....Its a pity to sacrifice a gd device just now that some gd new things are coming....senseUI....Leo...sure it'll come for d2 too.....but no KeyBoard there.....I have ur very same problem...but I'll try the case !!
Received the housings yesterday.
They're certainly not OEM (maybe the backcover is, the rest not). The outside looks quite nice finished, the set is quite complete (with some tools for the fitting). From the two sets I ordered, one has a large gluestain on the top part of the housing (below the LCD). This gluestain damaged the paint. So I decided to start transferring the phone in the other housing.
After dissecting the phone I started with the assembly of the screen part. The speaker fitted not quite nice, so took some feddling to get mounted. At last it fitted (the print on top of the speaker fitted just). Closing the top part of the housing was a mess. The snap-locks didn't snap (partly) and on one side the housing did not flush fit. The (original) screws did not fit in the thread bushings.... With some fiddling I sort of managed to fit them. Then on with the bottom part. The new chrome buttons do not fit in the new chrome housing part.......
This is were I give up for yesterday. I think I'm going to rebuild the old housing en give up on the new one....
So.....
Decide for yourself if it's worth the trouble.... The housing looks quit neat (not as good as OEM though) but the fitment process is quite troublesome. Delivery was fast and the package is complete (including self-adhesive rubber for screen and speaker fitment). I will get in touch with the guy from Ebay with my findings.... Maybe I'm doing something wrong....
Will post some pictures tomorrow or something....
thnx ur comments were of gr8 benefit to me.....will be gladly w8ing for the pics !
thnx, ur comment were of gr8 benefit to me.....will be gladly w8ing for the pics !
thnx dude, im waiting on mine to be delivered,
looking forward for more reactions...
@Fliptil
From a scale from 0-10, how hard was it to do?
Before starting myself, I want to know if i'm capable of doing this.
To be honest, I know how to fix stuff, but don't know if I can do this trick..
Thanks for sharing anyway
Does anybody know, where i can buy a non branded battery cover for my sliver x1?
It is branded with T-Mobile, but i would like to have it blank or non-branded.
An original one is 25 € in ebay Germany. That's too much. So a cheap one would be fine.
Thanks in advice for all tips!
Best regards
Jog
ebay dude, i purchased one 2 weeks ago for about 10 GBP
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=170363212269
OK guys....
I managed to revive the Xperia tonight.... It has become a hybrid with the metal (original) front and black backside. The middle part is also left original. So the only part I ended up exchanging has been the back cover.
First of all; kudo's to HTC for making the Xperia somewhat sturdy (at least the inside is...). The amount of mechanical havoc tha has been put through the innards of the phone are substantial... And still everything functions!!
After the initial assembly attempt a few weeks ago, I was sure that I had wrecked my phone trying to assemble it with the new housing. Some parts did not fit really well, and the (original) screws did not quite fit the (new) threaded bushings. Halfway through the assembly process I ran into the new chrome buttons not fitting in the new chrome middle part and I gave up on assembly for the time being. After recharging myself for a couple of weeks I forced myself to take up the task of finishing the assembly of the phone tonight...
First I had to disassemble the phone (I was halfway assembling it...) again. I decided to use the original front (had some scratch damage and a very small crack) to surpass the not-fitting thread bushings in the new part. This was a problem... One of the screws had settled in the not-fitting thread bushing and decided to not unscrew, but turn the bushing in the plastic instead. After trying careful and not damaging anything for some time I decided it was time for the hobby knife and screwdriver (as crowbar...). The new front cover did not survive this operation. The screw and the innards of the phone did however!! Reassembly using the old front cover was quite easy, as was reassembly of the back using the original middle part. In the new back part was the thread bushing missing for fixation of the speaker... I used the not-fitting bushing from the front cover as bushing for the speaker fixation. Off course after I made the bushing fitting by forcing the screw in the bushing using a sturdy screwdriver and a set of pliers. This bushing was hammered (carefully...) into the location where the bushing should have been.... This sort of worked. The new back cover does not fit as neat into the original middle part as the original back cover, but it did fit (with some force). The plastic lip that fixes the SIM card was a bit to long, so I had to cut of 0,5mm to make it fit the SIM card. And last but not least only one of the two new battery covers was able to get a grip on the phone...
Then came the thrilling moment to switch on the phone.... Everything worked as if nothing had happened!! So end good all good; I have a phone that looks quite neat (part brushed metal - part black) and functions.
If it was worth the hassle... I doubt it... When you've got a phone that is in pieces and you want spare parts to repair it (as cheap as possible and you like some hobbying) then go ahead and buy this housing. If you want a phone that looks as good as new (and you don't want to risk a heart attack or nervous break down) then I guess you're better off leaving this housing as it is.... For a phone that's worth a few hundred bucks I think this housing is not OK. For a scrapheap phone that needs revitalisation for a small amount of money than it's OK.... If I had to do it all again I think I would have gone for an OEM housing.... After all, I'm happy that my phone functions again so I can leave the TYTN at home. I was to stubborn to buy another housing...
This has become quite a story, hope it will be of any help to somebody. Now I must see if I can post some images....
Grreetz,
Ronald
Some pictures.... try if it works....
Hmm i've dropped my poor x1 on the concrete sidewalk as i got out of my car.
Amazingly it must be good quality because there are a only a couple of scratches on the front and some damage on the rubber around where the
stylus is, but otherwise everything works and is functional.
What this experience did, was got me lookin for spare parts in case I'd
ever need them. As a result I ordered from the same person on eBay 2 days ago
and I just now found this post. Needless to say, I'm damn scared that I've
wasted the money. You tried to fit the black parts on a silver X1, and mine is black,
so I'm crossing my fingers that for some unknown odd fantastical reason, it fits better on the black version. Also may ask whether your model is an x1i or x1a?
I'm guessing b/c its silver its an x1i but u can nvr be to sure. As for me, mine is
a black x1a. I'll post back if i have any updates.
Hi Nick.
I've got a X1i, as you had already guessed.... The mixing of the parts is also a bit of a risk.... The chrome middle part (original) has suffered some damages during my disassembly actions to start with... And has developed some new cracks in the use as a hybrid. Maybe I've overtightened some screws, or maybe the bottom part does not fit well enough so it develops to much tension I don't know...
I've decided to use the X1 till it dies, and to buy something else (no slide keyboard) a little bit more sturdy when it does. I am not going to do any repairwork on it. The design is simply flawed, I have had it repaired at SE once, when it came back it was broken again within two months. These stories can be found al over the internet, so I am not going to repair it again (just to get it broken again). I am not careful enough for a phone like this (however, my colleague also has a X1 that's broken and he is very careful...) I guess.
Just my two cents.
thanks fliptil I'll keep those things in mind.
Before i dropped my x1 for the first time. There was some kind of defect in the silver middle part. At first it was a slight crack so i thought nothing of it, until a piece fell right out of it. Until now i've never needed to go through the process
of getting something fixed and was my experience painful. I got mine through a carrier (Rogers) so I called them on the phone. I was on hold forever, and when I finally got through they told me I had to go to a rogers store to have someone
personally take a look at it.
I got to the store, got on their phone, and was on hold for 20 minutes. When I got through they told me they would connect me to a specific department.
Another 20 minute wait.
I got through and then gave the phone to a rogers employee there. He confirmed that it should be a defect as there were no signs of dropping it and then HE waited 20 minutes while the guy on the line called sony.
I waited all that time to find out that I cannot get it replaced through my carrier but had to go through sony themselves.
I looked up some stories of experiences with SE's services and found that most (if not all) of the time they replace your x1 with a refurbished one, and I wasn't about to trade a perfectly brand new one with a minor ding in it, for
one that could be potentially scratched up and badly treated.
Now that I've dropped it though I fear that whether the defect gets worse or not I cannot get Sony's warranty on it. However, after what you've just told me I don't think I want to. Here's to hoping that i won't have to do x1
surgery anytime soon...
Just to let everyone know what to potentially expect in the future, the front camera can come loose for some reason.
Bought on April 21st and noticed it on September 29th. Basically it looks like the camera or a shim dropped in front of the camera. The end result is attached. I didn't have another camera to show you what it looks like but you could tell it had a physical problem. Took it back to ATT for a warranty replacement.
I am a front pocket user but placed upside down, and the phone has always been protected with a case and tempered glass. Dropped 1 time on concrete from 3 feet. Been in the shower about 5 times with it. Downloaded a fishing game that required a lot of shaking. Not sure what caused it but it happened. Not a selfie kind of person so just discovered it today.
http://i1011.photobucket.com/albums/af240/tabascoz28/20140929_152302_zpsf24a4871.jpg
The image above is of a corner of the room. Baseball bat on the bottom and my shadow on the wall. The 1/3 of the top of the image is obscured by the shim or the camera drop.
I had the same problem had to go to att repair center to get a replacement. Very quick process. The person working there told me it's a very common issue.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Happened to me about 2 months ago. Got mine at Walmart so it was out of warranty and my other option was to send it to Samsung. I ended up very carefully lifting that side of the glass with a thin guitar pic and used a flat needed to move it back in place. Just like new.
Adhesive failure ??....and what model ??....the active or standard S5 ??
Good information OP...thank you for sharing. ...g
Standard for me, the originator. Nice to know that if we had to, we can go in and do it ourselves.
zingzongzang said:
Happened to me about 2 months ago. Got mine at Walmart so it was out of warranty and my other option was to send it to Samsung. I ended up very carefully lifting that side of the glass with a thin guitar pic and used a flat needed to move it back in place. Just like new.
Click to expand...
Click to collapse
Did you have to heat the glass up? Was it the camera that moved or some sort of shim? Did you put your own adhesive when you were in there?
Same problem here. I have the standard S5. Been thinking of going yo AT&T and getting a replacement.
tabascoz28 said:
Did you have to heat the glass up? Was it the camera that moved or some sort of shim? Did you put your own adhesive when you were in there?
Click to expand...
Click to collapse
nope i just was careful and used steady pressure. It was the gasket that surrounds the front facing camera. No I moved it back in place and used canned air to clean the dust if any and then pressed it back down. The glass is flush again and I haven't had a problem since. That being said it's probably not sealed anymore.
So I have had the Z3 Compact since first week of release and from day 1, it had a tiny chip (could call it a nic) on the leading edge of the front bezel just above the magnetic port. I decided to keep it, but the number of these indentations has increased to 12.
One of these nics has flaked further to almost 2mm diameter by the top left corner.
All of the marks are on the front leading long bezel, both sides.
I always put my phone in a pocket without other items
I always lie my phone face up.
I don't use any kind of stands or holders in the car
No other phone (Moto X, Nexus 5, Nexus 4, Razr I) has ever suffered anything like this.
There are no marks on the back or front faces (cheap screen protectors on both, which usually scratch/mark easily)
I suspect its poor adhesion of the top black paint layer on the bezel, but cannot prove it obviously.
I can send it back to Sony, but they may say its not manufacturing fault and thus charge me £25 for sending it back without repairing (I find this disgraceful)
I have little experience with Sony customer service or care so it's a risk I don't really want to take.
Question, has anyone elses phone suffered in a similar way?
Or have positive (or negative) experience with Sony UK?
Thanks in advance.
You can send it back to Sony, most of the times they charge you with shipping costs yup.
Manufacturing error or not, but also try to look from their side, if it were easy to get your device repaired without costs or even replaced, more people would do it, even if it was their mistake.
So in the end they can't just believe everyone.
They will repair it when you send them, but thy might ask for repairing fees.
I'm noticing the same thing. I keep the phone in my pocket as well, but I do keep it with a leather keyholder (pretty soft leather), so I'm surprised that there are any chips/nicks at all. I actually have 3 right now, first one in just about the same place as you (above the magnetic charging port), a smaller one above the power button, and the last one in the bottom right corner of the phone.
I always assumed the metal bezels on these phones was powder-coated aluminum, which is pretty tough. Anyone know what is actually is?
Dsteppa said:
You can send it back to Sony, most of the times they charge you with shipping costs yup.
Manufacturing error or not, but also try to look from their side, if it were easy to get your device repaired without costs or even replaced, more people would do it, even if it was their mistake.
So in the end they can't just believe everyone.
They will repair it when you send them, but thy might ask for repairing fees.
Click to expand...
Click to collapse
Yes I understand that, but I know that these ever increasing faults are not of my doing, but I cannot prove it.. Therefore, it is possible (maybe probable) that Sony will offer an expensive repair or simply send it back with the total cost to me being close to £30.
pipspeak said:
I always assumed the metal bezels on these phones was powder-coated aluminum, which is pretty tough. Anyone know what is actually is?
Click to expand...
Click to collapse
I believe they are painted plastic but I might be wrong.
I've said before that this is one of the few annoyances I have with the build quality of this phone. The Z3 doesn't have the front and back plastic bezels as the metal frame attaches directly to the front and back glass. I don't mind the transparent plastic on the sides of the Z3C but I don't like that they needed to use plastic front and back bezels.
To answer the OP's question, i also have light scuffs and small chips on the front plastic bezel of my Z3C but the back is near perfect at the moment. If I'd have known the build quality in these areas was lacking I'd have waited until I had a case before i used it but it's too late now.
I've decided to return the phone for repair (hopefully under warranty) and have ordered several cases (I usually do this once I am satisfied that the phone is a keeper). Will keep you posted.
3rd Whitedome Glass Failure. All after perfect installs & NO ISSUES until 3 weeks
Okay I am getting a little annoyed now..
I bought the whitedome glass for me and my wifes Note 8. Perfect installation. Glue spread perfectly and covered the entire screen. Dried perfectly not 1 bubble or spec of dust. 3 weeks later I wake up one morning and one of my edges looks like it lost adhesion and its peeling up and you can see the bubble/smudged glue under the screen not sticking to the glass of the phone anymore.
$50 later I ordered a new one and installed it again the same way. Perfect spread. No bubbles no dust nothing.
2 days after I put my new one on, my wifes phone starts doing the same thing!!! Now I have to order another one for her?
What a scam $50 bucks for it just to keep peeling up on the edges after 3 weeks... randomly overnight too... Only thing I can think of is CHEAP glue causing the issue. Amazon is prone to sending FAKE and CHEAP replacement items even on their "verified" sellers. Colognes, lotions, jewelry etc..
I contacted the manufacturer and they did not reply... on Amazon I contacted the seller and he said "Ask Amazon"... great customer service. FRAUDS.
I'd be furious too and would find another solution if I paid $50 for each glass. I just had to replace my glass today because the upper right corner came "unglued" - luckily I got a couple when Whitestone was having a blowout/EOL sale for nothing.
mcdanielvzw said:
I'd be furious too and would find another solution if I paid $50 for each glass. I just had to replace my glass today because the upper right corner came "unglued" - luckily I got a couple when Whitestone was having a blowout/EOL sale for nothing.
Click to expand...
Click to collapse
How did yours come unglued? Me and my wife have no idea what could have happened. It was literally overnight one day.
I just *****ed to amazon on their chat and they sent me a new one for free and refunded me one of the charges. Thats great and all but this is now the 2nd one on my wifes phone and i am already on my 2nd so what if they keep coming "unglued"...
mine's been going strong for a month and a half now.. no bubbles and no signs of adhesive wearing/screen becoming unglued. Also using it alongside a Spigen case too. I'd go so far as to say that the sceen protector is in 95% perfect condition since the install. Barely a hairline scratch to be seen.
Like Huey above, I've been using mine since Oct ~15th with no issues. It sounds like it could be curing issue if it happened twice where it's losing adhesion. Try using the sun to cure instead of the included lamp.
It's happened to mine also. It started losing adhesion on the right side of the screen out of nowhere. There was nothing touching that side of the screen so I was able to rule out anything pressing against the screen.
hbk_seanmichael said:
How did yours come unglued? Me and my wife have no idea what could have happened. It was literally overnight one day.
I just *****ed to amazon on their chat and they sent me a new one for free and refunded me one of the charges. Thats great and all but this is now the 2nd one on my wifes phone and i am already on my 2nd so what if they keep coming "unglued"...
Click to expand...
Click to collapse
I'm sure mine happened from excessive pressure on the TGSP in the upper right corner. It's a tight fit in my front pocket of my jeans. Hopefully it doesn't happen again.
i got my whitestone 5 days ago, applied perfectly, everything is fine except that the glue on the right side of the edges are starting to show as white along the edges, a simple swipe of an alcohol pad took care of that
Mines been perfect on my Note8 and my wife's S8+ for over a month
wierdly mine has the same lift area as yours op. Although i want to say it was my fault cause i noticed it right after I went camping. So something must have happened while I was drunk roasting marshmallows
illitirit said:
wierdly mine has the same lift area as yours op. Although i want to say it was my fault cause i noticed it right after I went camping. So something must have happened while I was drunk roasting marshmallows
Click to expand...
Click to collapse
Whitestone should add a disclaimer, "Do not use while drunk roasting marshmallows"
I don't know if any of you have tried this. I had some bubbles come up on the top corner of my Whitestone Dome. Due to the case pushed a bit on it. It started late Saturday and continue to get larger. I was already contemplating replacing glass. I said let me give the heat gun a try. So I went ahead and heated that section up and then massaged it out. Now the bubbles are gone. I don't know if this is going to last. But as of right now I am bubble free. I did not cure it again but it might help after you massage bubbles out. I am at work and do not have my UV light with me.
As a lot of reviews mentioned, this glass can be broken easily.
Good for you guys that installation was perfect. Mine was a total waste. And i believe i received a scrap glue
My 2 cents worth... I installed Whitstone the first day on receiving my phone (sept 15) everything ok and was happy with the product, after doing my homework, brought a Caseology [Parallax Series] super fit and I was a happy-chappie Beginning of this week my phone fell.... no bs, a max 4cm, from the bathroom cabinet top into the first draw, it splinted heaps, I thought **** but ok better that than the phone right, now comes the shock looking for the replacement glass, guess what, they want another 40 euros, I've paid over 50 for the set, getting expensive! I contacted and wrote to Whitestone saying I only need a glass without anything else, could they give me a better price. They haven't bothered to answer me..... to which I'm using now AmFilm Dot Matrix 3D Curved Tempered Glass Screen which costs 12 euros and satisfied with. Cheers Collin.
Harleycollin said:
My 2 cents worth... I installed Whitstone the first day on receiving my phone (sept 15) everything ok and was happy with the product, after doing my homework, brought a Caseology [Parallax Series] super fit and I was a happy-chappie Beginning of this week my phone fell.... no bs, a max 4cm, from the bathroom cabinet top into the first draw, it splinted heaps, I thought **** but ok better that than the phone right, now comes the shock looking for the replacement glass, guess what, they want another 40 euros, I've paid over 50 for the set, getting expensive! I contacted and wrote to Whitestone saying I only need a glass without anything else, could they give me a better price. They haven't bothered to answer me..... to which I'm using now AmFilm Dot Matrix 3D Curved Tempered Glass Screen which costs 12 euros and satisfied with. Cheers Collin.
Click to expand...
Click to collapse
Similar experience in terms of customer services, there's a problem with the glass I got. I contacted them via Amazon and they said they would send me another kit. However, it has been 20 days since and I got nothing. I message them again a week ago and no response.
MaelstromXC said:
Similar experience in terms of customer services, there's a problem with the glass I got. I contacted them via Amazon and they said they would send me another kit. However, it has been 20 days since and I got nothing. I message them again a week ago and no response.
Click to expand...
Click to collapse
They said they would send a replacement but I have yet to receive anything and they never responded to the following messages, just the initial one.
Glad I read all the feedback regarding this screen protector on here, I was looking at purchasing one but they definately won't be getting my money now!
They sound like a very shady company.
I think the glue has an issue with dealing with pressure after being cured. Now, I have beginnings of lines on the left side of my phone with the 2nd install. It's either a case of pressure/glue, or a case of manufacturing inconsistencies with the "flatness/curves". Surface reflections on this 2nd TGSP are different at the curved edges compared to the first TGSP I had on.
i am having a similar problem.
on the left side of the glass, i am seeing the glue starting to lift. very little, but its a fine line starting to show.
i have UAG monarch case, it line up good, no corner pushing it and i try to push in the corners just check.
so i believe the glue is not sustainable for long-term in and out of your pocket and hot/cold temperatures, and also pressure on it all the time. but at least is much better to clean and take off.
i guest that's how whitestone is making their cash.
because other loca glues are just not that safe to try.
oh well.
No competitor out there with them. so they are still charging us 50. and only 1 glass. goddamn.
I traded in my Note 8 as part of the deal to get the S10+. I think the S10+ is a great phone- though a bit overhyped by reviewers. The Note 8 trade in value was generous.
My question is- how long does it take Samsung to assess the trade in? My Note 8 was in excellent condition, but Samsung's criteria for acceptance under terms and conditions is broad. I would prefer returning the S10 if they don't accept my trade in. Samsung support was all over the place on this- anywhere from a few days to a few months.
My Note 8 is was already received by Ingram Micro/Samsung for processing.
Sent from my SM-G975U using Tapatalk
Not from experience but from talking to people that have done the trade it is all over the place. I know one person that took almost a month and one that got the phone back because they said it was cracked, which it was but apparently after he shipped it or Samsung received it. I've seen reports where people said it was a slow process. Because of the hype and how slow they shipped, I would guess that the trade inspection will be slow also.
Samsung UK site says they will make a decision on the condition of your return and notify you within 10 days.
I've traded in a pristine s9+ for an s10+, I took a 5 minute video showing the device from every angle before putting it in the sealed return bag -
i also traded in my wifes s7 edge for an s10e, given it was 3 years old the s7 did show some signs of wear and tear.
5.2 of the trade in terms conditions says
It must only have normal wear and tear - there must be no damage or blemishes to
screen/LCD and the casing around the device including the camera lens must not be
cracked. No level of liquid damage is acceptable
I think this is bit contradictory on one hand it can show normal wear and tear, on the other hand it must have no damage or blemishes ! (this could easily be argued as an unreasonable contract term)
If i dont get offered the full trade in value then the s10 will be going back, will just have to wait and see.
jimsey said:
I've traded in a pristine s9+ for an s10+, I took a 5 minute video showing the device from every angle before putting it in the sealed return bag -
.
Click to expand...
Click to collapse
I did the exact same thing - took a nice 4k video of me using the phone, front and back of it along with the about phone screen showing the serial #. I'm dropping mine off to FedEx today to be sent back.
jimsey said:
Samsung UK site says they will make a decision on the condition of your return and notify you within 10 days.
I've traded in a pristine s9+ for an s10+, I took a 5 minute video showing the device from every angle before putting it in the sealed return bag -
i also traded in my wifes s7 edge for an s10e, given it was 3 years old the s7 did show some signs of wear and tear.
5.2 of the trade in terms conditions says
It must only have normal wear and tear - there must be no damage or blemishes to
screen/LCD and the casing around the device including the camera lens must not be
cracked. No level of liquid damage is acceptable
I think this is bit contradictory on one hand it can show normal wear and tear, on the other hand it must have no damage or blemishes ! (this could easily be argued as an unreasonable contract term)
If i dont get offered the full trade in value then the s10 will be going back, will just have to wait and see.
Click to expand...
Click to collapse
dansan382 said:
I did the exact same thing - took a nice 4k video of me using the phone, front and back of it along with the about phone screen showing the serial #. I'm dropping mine off to FedEx today to be sent back.
Click to expand...
Click to collapse
Same here, took 3 different vid's of every aspect of the phone and factory reset and turning it on and off. My S9+ does NOT have 1 tiny mark on it! Packed it like nobody's business!!! Better than anything I've ever received, especially Samsung lol. If they try to screw me they are gonna have issues with me freezing my Samsung card and fixing the entire situation!!!!!
dansan382 said:
I did the exact same thing - took a nice 4k video of me using the phone, front and back of it along with the about phone screen showing the serial #. I'm dropping mine off to FedEx today to be sent back.
Click to expand...
Click to collapse
Did they email you a shipping label?
Tel864 said:
Did they email you a shipping label?
Click to expand...
Click to collapse
Yup. after your order arrives they will email your a return FedEx label. I just sent the phone back in the same box that it arrived in.
I have the shipping label and will also be taking pictures...
Good ideas. I'll be packing mine up this weekend hopefully and I'll be sure to video the heck out of it.
I signed up for the trade in but ended up selling my S8+ instead. The terms, as stated above, made me worry so I sold it right after getting my S10+. I had a few small dots on the chassis where there was shiny metal showing, mostly on the bottom and sides of the phone. I must have had some sand or something get into my case because I barely ever removed it and all the dots were covered by my case. The S8+ sells around me for just as much as Samsung offered ($300) so I got what they will charge me for in a few days I guess.
Samsung received my trade in on Wednesday. Waiting for an email from them. Perfect condition s9+
Sent from my SM-G970U1 using Tapatalk
I mailed my trade in iPhone 8 in to the Fort Worth center and they received it on Monday. Today (2am Thursday) I received an email saying that everything is good.
"We’re happy to inform you that your Trade-In was successful and your device met all of the eligibility requirements."
jimsey said:
Samsung UK site says they will make a decision on the condition of your return and notify you within 10 days.
I've traded in a pristine s9+ for an s10+, I took a 5 minute video showing the device from every angle before putting it in the sealed return bag -
i also traded in my wifes s7 edge for an s10e, given it was 3 years old the s7 did show some signs of wear and tear.
5.2 of the trade in terms conditions says
It must only have normal wear and tear - there must be no damage or blemishes to
screen/LCD and the casing around the device including the camera lens must not be
cracked. No level of liquid damage is acceptable
I think this is bit contradictory on one hand it can show normal wear and tear, on the other hand it must have no damage or blemishes ! (this could easily be argued as an unreasonable contract term)
If i dont get offered the full trade in value then the s10 will be going back, will just have to wait and see.
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Does anyone know what their policy is regarding screen burn-in? I am waiting for an S10 which I'm upgrading from an S9, which has a mild case of screen burn-in. It is barely noticeable and is only visible when the background is white. It's basically a ghost of a few home screen icons at the bottom of the screen.
jimsey said:
Samsung UK site says they will make a decision on the condition of your return and notify you within 10 days.
I've traded in a pristine s9+ for an s10+, I took a 5 minute video showing the device from every angle before putting it in the sealed return bag -
i also traded in my wifes s7 edge for an s10e, given it was 3 years old the s7 did show some signs of wear and tear.
5.2 of the trade in terms conditions says
It must only have normal wear and tear - there must be no damage or blemishes to
screen/LCD and the casing around the device including the camera lens must not be
cracked. No level of liquid damage is acceptable
I think this is bit contradictory on one hand it can show normal wear and tear, on the other hand it must have no damage or blemishes ! (this could easily be argued as an unreasonable contract term)
If i dont get offered the full trade in value then the s10 will be going back, will just have to wait and see.
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just received confirmation that my switch has completed ok s9+ to s10+, i posted it 4 days ago.
Not heard re my s7 trade in yet and that's the one I'm worried about because it definitely showed signs of wear and tear, no cracks, but a few light scuffs to the screen and back glass
Successful Trade In
Phone: Note 8 ATT unlocked
Condition: Had scratches on screen. No cracks on screen or rear camera housing. Light scuff on sides.
Date send: March 7
Date received: March 12
Trade in Result: March 20
ariendj said:
Phone: Note 8 ATT unlocked
Condition: Had scratches on screen. No cracks on screen or rear camera housing. Light scuff on sides.
Date send: March 7
Date received: March 12
Trade in Result: March 20
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I've wondered about scratches. They say normal wear and tear and only specifically mention cracks. My trade is being delivered today and I was hoping for a little better than 8 days.
They got my S8 on March 8, but I haven't received any confirmation from Samsung regarding the status of my trade-in at all
They received my s9+ on the 13th. Still waiting for word from them
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Since Samsung isn't even handling the trade-in at all, I wonder how Ingram Micro and Samsung handle the inspections. I'm guessing Ingram Micro does the inspections on so many phones and then sends a report to Samsung on a weekly basis. I'll bet they have a ton of phones waiting on inspection.
EDIT: I noticed that my replacement has been delivered and that changed something on my order. The note over on the right about if you don't want to trade don't send the trade-in has disappeared. That was there on my order until the trade was delivered today.
npthaiduong said:
They got my S8 on March 8, but I haven't received any confirmation from Samsung regarding the status of my trade-in at all
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Update: I just received an email today from Samsung said my trade-in was successful. My S8 has a quite significant dent on the top right of the body when I dropped the phone. Also the screen has a severe problem with the pink line (half of the screen is tinted with pink color). With all of that problem, I was surprised that my trade-win got through without a single hiccup.