Stuck battery issue - Google Pixel 5 Questions & Answers

Pixel 5: the first charge/discharge cycle went well. I did it with the Pixel Stand wireless charger. Now 2nd charge (with cable this time) was stuck at 44%...reboot then suddenly goes to 88% then stuck again...reboot then suddenly 100%...then it was stuck at 100%...reboot 96%.... Now seems discharging properly... Hope it's just the battery that needs to level out...or a software problem that will be solved. Anyone else had this problem?

You are not alone. A LOT of people including myself had/have the same issue.
Mine got stuck charging at 1% then I restart and was already at 100%
(On a separate topic: I'm now on my second cycle...my battery life is at 47% left with 26 hours standby and 5 hours 37 minutes SoT...so my battery is very slowly decreasing. I'm not saying this a bad thing, quite the opposite it's lasting more than expected but I'm not sure how is going to end.. I'll hold till 1% .).
Sent from my Pixel 5 using Tapatalk

palo99 said:
Pixel 5: the first charge/discharge cycle went well. I did it with the Pixel Stand wireless charger. Now 2nd charge (with cable this time) was stuck at 44%...reboot then suddenly goes to 88% then stuck again...reboot then suddenly 100%...then it was stuck at 100%...reboot 96%.... Now seems discharging properly... Hope it's just the battery that needs to level out...or a software problem that will be solved. Anyone else had this problem?
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I had this issue with my Pixel 2 XL when I got it 3 years ago. It didn't get stuck charging but it did get stuck discharging. I would take it off the charger at 100% before I went to bed. The next morning, 8 hours later, it would still be at 100%. Then I would use it for like an hour and it would stay at 100%. I would reboot at it would be at like 85%. I don't remember if it went away on it's own or if it was the first update that cleared it up but it was fine after like a week or two.

thesebastian said:
You are not alone. A LOT of people including myself had/have the same issue.
Mine got stuck charging at 1% then I restart and was already at 100%
(On a separate topic: I'm now on my second cycle...my battery life is at 47% left with 26 hours standby and 5 hours 37 minutes SoT...so my battery is very slowly decreasing. I'm not saying this a bad thing, quite the opposite it's lasting more than expected but I'm not sure how is going to end.. I'll hold till 1% .).
Sent from my Pixel 5 using Tapatalk
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Let's hope Google will fix this or even the phone itself with the adaptive battery will fix it. Discharge is fine to me too. Very slow, but definitely not stuck.

I've got the same issue too where I'm stuck at 100%. It seems that it happens more when I left the phone charge all night long and especially with the pixel stand wirelessly. (I tried today to charge it up to100% with wire and unplug it when charged and it discharges proprely). I don't know where it is coming from. But when I'm stuck at 100% I reboot and the % drop fast to what seems to be the correct amount. But quite annoying for a brand new phone at this price point...

I have the same issue. Battery was stuck at 100% for quite long time and had to restart the phone to show the correct percentage. Is it a hardware or any OS issue? I have contacted the google support just some time back. Hope to hear from them.

Should be fixed in the next security patch https://mobilesyrup.com/2020/10/23/google-pixel-5-4a-5g-charging-stops-bug/

Same problem. You say it is a software issue, so I don't care? Waiting for update?

oceaan said:
Same problem. You say it is a software issue, so I don't care? Waiting for update?
Click to expand...
Click to collapse
I just checked and the new update was ready although it may be a security patch only.

This morning I spoke with google support and they told me to try recharging from the computer and not to use the original charger. In this way, for me, battery wasn't stuck during recharge...
So, maybe the issue was the charger? Is it possible? Or was it just a coincidence?

I never had an issue where the battery level got stuck mid-way either charging or depleting but I did have the "issue" where it stayed at 100% for hours. This has gone away - I assume that the battery calibrated?

htc-rocks said:
I never had an issue where the battery level got stuck mid-way either charging or depleting but I did have the "issue" where it stayed at 100% for hours. This has gone away - I assume that the battery calibrated?
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Click to collapse
If charged to 100% it will stay at 100% until I rebooted. Then it goes back to normal.
Sent from my Pixel 5 using XDA Labs

Related

Tilt Battery Issue

I have OEM battery and it was working great for last year and half. Now a days when I put it in charging it charges the battery but my screen does not show it correct percentage it is chaged for.
If I put this battery in my wife's phone it show it is charged 100%, if I put 100% charged battery from my wife's phone in my phone it show 67%.
If I put it to charge via my phone I get led showing correctly that it is charging, even in battery status show it is charging.
Issue is it is not showing correct percentage (I think) what my be issue battery, phone , rom.....?
Old battery!!!
but same old battery works fine in wife's phone
but same old battery works fine in wife's phone.
Try cleaning the contacts on your phone.
they are as brighte as silver
they are as bright as silver but issue continue.
So this is normal?
burtcom said:
Old battery!!!
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Click to collapse
Does a year and a half make this OEM old? My OEM Tilt battery, also 1 1/2 years old, just started giving me only about an hour of talk time from a full charge. So this is not unusual? It's annoying as h*ll, that's for sure.
I've seen the same issues between my Tilt and my wife's Tilt (actually my wife replaced her Tilt with an iPhone), so I should say between my first Tilt and my second Tilt.
The problem happens once every two months or so. I usually put the battery in the phone that shows the higher battery life and let it drain down to zero over the next few days. This has solved the problem for me so far.
If he is using a different battery in the same phone, and getting the same result, I would say its not the battery.
I'm having a similar issue, where after a full charge the phone works fine for awhile, then shuts off if i use the web browser or gps for more than a minute. After I turn it back on(and if it lets me) my battery reads only about 5%. I thought it might be the battery but even though I bought a new battery, I still have the same problems.
I've even reflashed to a new rom to try and correct the problem, but without luck.
I think maybe a year or so is about the life span for this phone. Or maybe a few escaped quality control, and we just happen to be the lucky ones.
I had a similar issue with my kaiser, then it started not charging the battery intermittently which meant id constantly wake up with a dead phone in the morning after an allnight charge.
Then it stopped charging altogether, HTC sent me a new battery which did exactly the same.
So i sent it off and it turned out to be a motherboard issue with the charging circuit.
Hope that helps
full overnight charge only charge to 70%
when i put battery for full overnight, it charge only charge to 70%. I will give it a try to drain to 0% and then see what happens. I am sure this is issue with phone and nothing to do with battery but still can not solved the problem. Can not send to HTC as warrenty already passed.

Galaxy not is charging till 100%. any one else face same problem?

I got the galaxy note last week monday, it wasnt charging till 100% even when i left it on for hours to charge. Never charged more than 80%
Nope, it's charging up to 100% here.
Do you have your phone rooted?
Any custom roms?
Give us more details so we can actually help you!
If you got this after flashing a custom rom, try charging the phone while it's off (with the battery showing on the screen) till it's full. Leave it on the charger for about 30 more minutes just to be sure it's full. Then go inside ClockWork Recovery (while it's still on the charger) and go to Advanced > Reset Battery Stats. Then Reboot the phone and unplug the charger. Presto: you should be charged to full now and the phone will charge to full every time.
I hope this helped.
I've experienced this once but only the widgets reported the charge % inaccurately ( also got stuck at 80% ) the phone system reported 100%. Rebooted the phone and got 100% on widgets as well.
EarlZ said:
I've experienced this once but only the widgets reported the charge % inaccurately ( also got stuck at 80% ) the phone system reported 100%. Rebooted the phone and got 100% on widgets as well.
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Click to collapse
Well it just stopped at 80%, the system showed the same! I left it charging for 7 hours, it beeped that it was fully charged, but it wasnt!
I think it may be because I played with it for 20 minutes when got it rather than charging it.
I also left it on charge rather than letting the charge drop to 0% and recharging. I duno?
I went to CPW they said they will allow me to swap it. Which is good, as the stylus was coming apart.

Xperia Z battery behaving crazy, tough to charge it.

Hi everyone,
Since few days my Xperia Z battery is behaving crazily. It goes up and down. Sometimes when I disconnect the charger, like say at 60 percent, it suddenly goes up or goes down and when I again reconnect the charger it again goes back to 60 percent. Sometimes it doesn't charge only. Sometimes it starts charging, then all of a sudden it stops charging then starts by itself. :/
What's wrong with my device, I don't know. Need help.
cozykb said:
Hi everyone,
Since few days my Xperia Z battery is behaving crazily. It goes up and down. Sometimes when I disconnect the charger, like say at 60 percent, it suddenly goes up or goes down and when I again reconnect the charger it again goes back to 60 percent. Sometimes it doesn't charge only. Sometimes it starts charging, then all of a sudden it stops charging then starts by itself. :/
What's wrong with my device, I don't know. Need help.
Click to expand...
Click to collapse
Maybe you should try to charge it fully while it's off? Might not do anything but it might help You might just have a damaged/faulty battery.
YourManAdrian said:
Maybe you should try to charge it fully while it's off? Might not do anything but it might help You might just have a damaged/faulty battery.
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Not helping. It was good till last week. All of a sudden how can the battery get damage?
cozykb said:
Not helping. It was good till last week. All of a sudden how can the battery get damage?
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Click to collapse
Well, sometimes batteries just give out and start acting weird. How long have you had the phone? Sometimes as your battery ages, it just starts doing weird thing's. Wouldn't be a problem if we could change the battery
YourManAdrian said:
Well, sometimes batteries just give out and start acting weird. How long have you had the phone? Sometimes as your battery ages, it just starts doing weird thing's. Wouldn't be a problem if we could change the battery
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Click to collapse
Give out within 7 months? Yeah, wouldn't have been a problem if we could change batteries. But that's the sad part of the story.
I am thinking of switching to Note 3 now. Charges fast, has a bigger battery, stays long. That's exactly what I need.
faster charging kills battery faster
Hi There, this may sound stupid but have you checked the lead/charger, is it an aftermarket one? I have also had similar probs but it was the conections. also try a system wipe and a full charge. and wait for the phone battery to fully flatten then repeat. always charge past 100 percent if you have installed a fresh rom or done a system wipe.
AlfredxX said:
fast charging plus over charging or charging while using the phone= super kill battery
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This is true, however sometimes the battery can indicate it is fully charged when it isn't, ( battery stats can be wrong ). I always leave my phone on charge when I sleep and have never had any probs my xperia t is now about 18 months old.
Thanks everyone. I guess I have somehow damaged the battery way too early. I used to use it while charging also. May be the reason of it's present Behaviour.
Right now I am not letting the battery go below 50% and have found out that it stays good, charges, no hiccups
But as soon as the battery goes below fifty it starts behaving too badly, takes time to start charging.
cozykb said:
Thanks everyone. I guess I have somehow damaged the battery way too early. I used to use it while charging also. May be the reason of it's present Behaviour.
Right now I am not letting the battery go below 50% and have found out that it stays good, charges, no hiccups
But as soon as the battery goes below fifty it starts behaving too badly, takes time to start charging.
Click to expand...
Click to collapse
I'm so paranoid about using my phone while it's charging I avoid it as much as possible.
Since you've only had it for 7 month's or so, you should still have the manufactures warranty. You should send it in for service. I had a problem with my old ZL last year, and I ended up getting a new phone.

Oneplus 3T died overnight

Hi
I'm having a weird issue that I can't explain...
Not seven hours ago, I was using my Oneplus 3T just fine but when I woke up this morning... it was completely dead! When I try turning it on it shows the oneplus logo for about 3 seconds and then turns off. Pressing volume up or down to get into the bootloader or recovery does the same exact thing.
When I plug it in, it shows the charging screen but holding the power button does absolutely nothing.
What the hell just happend?
As stupid as this may sound, seems like the battery is totally drained? Charge it up for an hour before using. Gluck.
rezapatel said:
As stupid as this may sound, seems like the battery is totally drained? Charge it up for an hour before using. Gluck.
Click to expand...
Click to collapse
It ended up being that... my phone was still about 80% when I left it 7 hours ago, certain apps are telling me that it drained about 50% per hour and that's just crazy!
noahvt said:
It ended up being that... my phone was still about 80% when I left it 7 hours ago, certain apps are telling me that it drained about 50% per hour and that's just crazy!
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Click to collapse
maybe thats why they're sporting dash charge it dies quicker than it charges
Haha good to hear your phone is back in action. Battery drains can be a pain, you just need to see what app caused it .. clear the cache and preferably the data too for that app and see if it still causes damage to battery. If it doesn't fix time to learn to live without that app.

Pixel 5 - Charging problems

Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Mine is working fine
Same error, but on 92%. I didn't restart the phone, and after 5 hours without charger battery level went down normally.
mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Same for me here. I'm monitoring the issue until next week and then decide what to do
mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?
superleeds27 said:
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?
Click to expand...
Click to collapse
yes it appears that way. hopefully.
Hi ! Mine is stuck at 100% after charging at night. I use the google pixel stand. After rebooting battery falls down rapidly to the correct amount but it gets stuck everytime I charge it back fully with the stand. I'll need to try with wire charging though to see if the issue is the same.
No such issue with my Pixel 5 Sorta Sage here in Australia. Sounds like a software glitch though. Had mine for 3 days now and it's been going really well. I'm also not seeing this "gap" issue that others have mentioned either.
After my pixel shutted down at 1% battery (24 hours standby and 7.5 hours of screen)
I put it to charge and turned it on and left it charging.
I came back later. And the phone was at 1% level still charging. With battery saver enabled
I restarted and the phone was already at 100%
What the hell is going on.
I used my Pixel 4 charger instead of Pixel 5 but they look like the same charger with type C power delivery
Sent from my Pixel 5 using Tapatalk
Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!
alastor2004 said:
Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!
Click to expand...
Click to collapse
Mine got stuck at 69% for over 12 hours, i had to do a factory reset for sending the phone back anyway and it was still at 69% after the factory reset. So i don't think factory reset will do any good. Probably a software bug they need to fix.
I've also just seen this, the charge indicator got stuck at 47%, when reconnected the charging cable, the charge indicator quickly got up to around 80% and then carried on at a normal pace.
Same here. Stuck at 44%, then 88%, then 100%, then 96%. Some people were suggesting that it's a bug related to the far-right icons in the customization of the launcher. Don't know if that's true but defenitely will give it a try
There is some update in Pixel forums. According to it, will be fixed in a future software update.
https://support.google.com/pixelphone/thread/77815758?hl=en&msgid=78785427
Sent from my Pixel 5 using Tapatalk

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