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I wish I hadn't taken off my case to check. I found some very small micro scratches around the bezel. Can only see under bright light at specific angles but knowing they are there really messes with my ocd. I've only had the phone for a few days. I'm sure that any note 8 held under lighting would have the same scratches right? I'm wondering if my case caused them. It's the unicorn beetle pro and it has a hard plastic piece you attach to the front/sides before popping it into the hard rubber/plastic shell. It's very secure. They could have been there as soon as I got. The phone... I didn't inspect the bezel under a direct light like I did today. Doesn't move in it whatsoever... My s7 edge didn't have this issue because the bezels on it aren't shiny like this phone. Is there any possible way to lightly polish them out? They are seriously tiny. Can't feel them with a fingernail or anything. Any idea if the bezel is stainless steel on the orchid gray model or is it just painted plastic? Or should I return it and get a different one... Still in 14 day window.
Nokia 3310 ?
Sent from my Galaxy Note8 using XDA Labs
I have the gray model... nothing here... it don't looks like painted plastic. Also y just use the case which came with the phone.
DeMi-GoD said:
I wish I hadn't taken off my case to check. I found some very small micro scratches around the bezel. Can only see under bright light at specific angles but knowing they are there really messes with my ocd. I've only had the phone for a few days. I'm sure that any note 8 held under lighting would have the same scratches right? I'm wondering if my case caused them. It's the unicorn beetle pro and it has a hard plastic piece you attach to the front/sides before popping it into the hard rubber/plastic shell. It's very secure. They could have been there as soon as I got. The phone... I didn't inspect the bezel under a direct light like I did today. Doesn't move in it whatsoever... My s7 edge didn't have this issue because the bezels on it aren't shiny like this phone. Is there any possible way to lightly polish them out? They are seriously tiny. Can't feel them with a fingernail or anything. Any idea if the bezel is stainless steel on the orchid gray model or is it just painted plastic? Or should I return it and get a different one... Still in 14 day window.
Click to expand...
Click to collapse
That's why I never use a case that has hard inner shell or frame. Sorry to hear about that.
Sent from my SM-N950U using Tapatalk
Which color is more likely to show micro scratches? The shiny silver bezel or the black? I know I read somewhere about the black bezel paint coming off. Also I don't see how the case would of caused this. It doesn't move around in the plastic shell whatsoever once you snap it on. I know I could find the Sam kind of micro scratches on every phone under the right lighting though.
DeMi-GoD said:
Which color is more likely to show micro scratches? The shiny silver bezel or the black? I know I read somewhere about the black bezel paint coming off. Also I don't see how the case would of caused this. It doesn't move around in the plastic shell whatsoever once you snap it on. I know I could find the Sam kind of micro scratches on every phone under the right lighting though.
Click to expand...
Click to collapse
My black one has them too. I bought mine used, but it was only a month old. The previous owner kept in a case and a screen protector from day one.
Well, dust between the back of the phone and the case caused some scratches at the bottom of the back glass. And the bottom of the metal frame has scratches that look like they are from taking the case on and off. I just put a clear protective skin on the back and frame and you cant see the scratches.
The worst is the screen. He used a TGSP with the dot matrix pattern. These notoriously allow dust in under the TGSP. Well one speck of dust in the middle of the screen actually etched a spot into the glass. Its tiny and only visible under bright direct light. But it's there. I switched to a full adhesive TGSP and you cant see it at all.
I'm OCD about my phones too. I wish mine was 100% mint. But on the other hand, I only paid $540 for it (sold my S8+ for $585), and I can relax a little knowing its NOT perfect, if that makes sense.
Mr. Orange 645 said:
My black one has them too. I bought mine used, but it was only a month old. The previous owner kept in a case and a screen protector from day one.
Well, dust between the back of the phone and the case caused some scratches at the bottom of the back glass. And the bottom of the metal frame has scratches that look like they are from taking the case on and off. I just put a clear protective skin on the back and frame and you cant see the scratches.
The worst is the screen. He used a TGSP with the dot matrix pattern. These notoriously allow dust in under the TGSP. Well one speck of dust in the middle of the screen actually etched a spot into the glass. Its tiny and only visible under bright direct light. But it's there. I switched to a full adhesive TGSP and you cant see it at all.
I'm OCD about my phones too. I wish mine was 100% mint. But on the other hand, I only paid $540 for it (sold my S8+ for $585), and I can relax a little knowing its NOT perfect, if that makes sense.
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Click to collapse
Man it's such bs. When I look at it in normal light in my room I see nothing.. Looks perfect... But when I use the camera flash from my s7 edge and shine it I see little lines everywhere along the bezels.... I can't imagine any note 8 without these? On the other hand my s7 edge has none bcuz it isn't a shiny finish like the note 8... Is the black bezel trim shiny like the orchid gray? I'm considering ordering that one.
Wait so you got a skin that goes over the actual Bezels of the phone?
Idk what to do... The bezel looks perfect under normal light... Can't see any lines "scratches" or anything, but when I take a photo of it with flash on, wherever the actual flash hits I can see these lines. Is this normal or what.
DeMi-GoD said:
Idk what to do... The bezel looks perfect under normal light... Can't see any lines "scratches" or anything, but when I take a photo of it with flash on, wherever the actual flash hits I can see these lines. Is this normal or what.
Click to expand...
Click to collapse
If it were me, I wouldn't worry about it. And I'm pretty OCD. But only you will know if you're happy with it or not.
I just don't get how all these micro scratches have appeared. Definitely not the case... They are in areas where the case doesn't even contact the phone. I really want to know if all orchid Grey note 8s will have the same "scratches" under flash. I have a hard time even calling these scratches. And it truly does bug me because I spent a lot of time researching cases etc to maintain a perfect phone.
Send it back ASAP. Your mental well being is far more important than that. LOL
Sent from my SM-N950U using Tapatalk
Someone else told me it was normal and just the brushed aluminum
Hi!
Small question: what do you think of the strength of the original protective film already laid?
Barely 2 weeks of use and protected by more a cover "sock" ... I already have several micro scratches !
Same case in some?
Thanks a +
shilum said:
Hi!
Small question: what do you think of the strength of the original protective film already laid?
Barely 2 weeks of use and protected by more a cover "sock" ... I already have several micro scratches !
Same case in some?
Thanks a +
Click to expand...
Click to collapse
I carry my phone in my pocket and so far I can't see any marks at all.
Actually pretty good for free OEM one...
I have some light scratches. These were caused by the samsung led cover case. I did not remove the little plastic sticker over the magnet embedded in the cover case. The sticker is only there to inform the user that there is a magnet in the cover , anyway this bit of plastic has rubbed against the the plastic screen protector and left some light scratches
Mine is now full of scratches after about 1 Month of usage
I have the original screen protector still on and use a Spigen transparent case (the thinest one). No scratches anywhere that I can see and all is holding up well. Since the last update of the fingerprint software 2 days ago - working also very well
Get a good protective case with elevated edges to protect the screen from falls, don't put the phone with the screen side on tables and other surfaces, and you don't need this crappy screen protector.. Mine got scratched very easily in two weeks time and did not like seeing that..
The screen of the s10 is very good, tolerating scratches from keys and other sharp objects.. The same screen in my old s8 never got scratched in 2 years
I'm well over 30 days of ownership and the factory protector looks good. 9/10. My phone is always placed in a sleeve, never directly into a pocket.
Tel864 said:
I carry my phone in my pocket and so far I can't see any marks at all.
Click to expand...
Click to collapse
Same here. I don't get why so many have scratches on theirs. They must be handling it differently.
a few small dings, but not too noticeable, i do carry it in my pocket with spare change/key somethings tho
for an free screen protector, it's pretty amazing
Took mine off, screen is a delight without it
Sent from my SM-G975F using Tapatalk
Davey Dual Sim said:
Took mine off, screen is a delight without it
Click to expand...
Click to collapse
I took it off on the 2nd day. I did the same with the pre-installed one on the OnePlus 6T. The edges bothered me cause always ran my finger across it while scrolling and it is very annoying
Got this phone for few weeks now and just noticed that i got scratches on the camera lens cover. I mean few weeks, really?! with case on and not placed together with any sharp objects. It's so annoying, my P10 plus is way more durable than this phone. Anyone having the same issue?.
coolraffy said:
Got this phone for few weeks now and just noticed that i got scratches on the camera lens cover. I mean few weeks, really?! with case on and not placed together with any sharp objects. It's so annoying, my P10 plus is way more durable than this phone. Anyone having the same issue?.
Click to expand...
Click to collapse
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Been using since day one and there's not a scratch in sight both front and back.
giwta said:
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Click to expand...
Click to collapse
I have 2 scratches on the screen too!! I’m so angry, had to buy a tempered glass...1k€ and scratched after 10 days :crying: so annoying.
Camera seems to be still ok, but I’ve bought a protector for it too (will get it next month).
No scratches here, and no protectors
giwta said:
I have the same scratches plus a huge one(fingernail size) on the screen. Am a bit disappointed on how easy is to scratch the phone... .
Click to expand...
Click to collapse
I feel you. The phone price is premium so we deserve high quality build phone which is clearly not the case here.
JJay666 said:
Been using since day one and there's not a scratch in sight both front and back.
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Click to collapse
How I wish I could turn back time :crying:
coolraffy said:
How I wish I could turn back time :crying:
Click to expand...
Click to collapse
The camera lens sticks out quite a bit. Have seen several phones like Samsung and Apple with cracked rear camera lens pieces, so I know better about that area. According to one source, they use aluminosilicate glass. Although the glass may not be exactly Gorilla Glass, Gorilla Glass itself is also aluminosilicate glass. Huawei's glass is likely a different chemical composition. The phone is the slipperiest I've ever encountered, my number one dislike about it.
There are no scratches in my situation. No case or protection has been used. Dislike cases and front tempered glass pieces. In general, careful which surfaces I lay the phone on and how I hold it. Have seen it sliding off uneven surfaces with too much ease.
Thanks for the warnings. I ordered a film protector for the curved screen and a tempered glass protector for the camera with the phone.
Isnt the screen a gorilla glass? I never dropped my phone and still Ive got a scratch on the bottom right corner of my screen. I could run my nail across it to feel the crack. Maybe it got scratched with a key or a coin. F***ng ridiculous. Never happened to any of my previous phones. I seriously doubt the quality now.
Any idea where to get a replacement glass shipped to US asap?
A few local shops can get it, but want 100 for parts/repair. I have already removed to shattered nice and clean, but can't seem to find anywhere that has the replacement glass available.
Thanks.
Edit: Any local shop I stopped in only had the s20...
Spoke to Samsung $117.98 for rear camera glass replacement mail in repair w/ shipping...
Then I ask price if the front glass on the same phone is cracked with the super gorilla glass...SAME PRICE.
It will sit in the box til we're able to find one online somewhere.
Please lmk if u see the glass, not a protector. Thanks.
Samsung will only replace the entire back panel if the camera breaks. I broke my S20 Ultra and had to do this, they replaced the whole back panel at UbreakiFix. I got them to custom make a grey 512GB S20 Ultra which was cool.
Still looking for the Ultra rear camera glass replacement only.
Anyone able to confirm if the the glass opening on the rear camera is identical on the Note 20 and Note 20 Ultra?
jculotta said:
Any idea where to get a replacement glass shipped to US asap?
A few local shops can get it, but want 100 for parts/repair. I have already removed to shattered nice and clean, but can't seem to find anywhere that has the replacement glass available.
Thanks.
Edit: Any local shop I stopped in only had the s20...
Click to expand...
Click to collapse
How did you break it? Did it slip and fall from your hands?
Did it break in a cover?
https://smile.amazon.com/gp/product/B08JVD15LS/
Found and replaced broken rear camera glass thanks to COCO on amazon. Its amazing they ship a better replacement part then Samsung did OEM on a $1300 device.
The phone slipped out the front pocket of my gym shorts and fell 2ft to the ground, in a case. No screen or lens protector. LVP flooring, not even cement or tile. Rear camera glass cracked only.
Issue is that samsung used a bead of adhesive only around the perimeter of the glass, leaving the middle VERY vulnerable. The replacement adhesive is much more thorough and comprehensive. Glass fits perfect.
[/COLOR]
jculotta said:
https://smile.amazon.com/gp/product/B08JVD15LS/
Found and replaced broken rear camera glass thanks to COCO on amazon. Its amazing they ship a better replacement part then Samsung did OEM on a $1300 device.
The phone slipped out the front pocket of my gym shorts and fell 2ft to the ground, in a case. No screen or lens protector. LVP flooring, not even cement or tile. Rear camera glass cracked only.
Issue is that samsung used a bead of adhesive only around the perimeter of the glass, leaving the middle VERY vulnerable. The replacement adhesive is much more thorough and comprehensive. Glass fits perfect.
Click to expand...
Click to collapse
What case was it in so we know not to use that one.
jculotta said:
https://smile.amazon.com/gp/product/B08JVD15LS/
Found and replaced broken rear camera glass thanks to COCO on amazon. Its amazing they ship a better replacement part then Samsung did OEM on a $1300 device.
The phone slipped out the front pocket of my gym shorts and fell 2ft to the ground, in a case. No screen or lens protector. LVP flooring, not even cement or tile. Rear camera glass cracked only.
Issue is that samsung used a bead of adhesive only around the perimeter of the glass, leaving the middle VERY vulnerable. The replacement adhesive is much more thorough and comprehensive. Glass fits perfect.
Click to expand...
Click to collapse
Get a better case. Your lucky that's all that broke.
I use the Zizo Bolt on my 10+ It's sucked up some good falls on concrete without a scratch. It has good cam protection.
Remember though if a case takes a hard corner impact(s) it might be a good idea to replace it; material fatigue can degrade its impact protection. If the urethane has been stressed it has a shiny appearance at the stress point.
Hi guys! I have the same problem than you. Only than my glass got scratched it seems with a key in the pocket! It is small but i would like to find a replacement.
That vendor you post it seems no longer has it, have you found any replacement for a mystic bronze note 20 ultra???
Thank you very much!
My son has broken his S20+ Ultra camera lens twice. Once when it was laying face down on sidewalk. Dog walked on it and cracked camera lens. It was in the OEM flip case. The second time kit broke was from a drop in a full Sheldon leather wallet case.
With that family history I have been worried about my Note 20 Ultra. I started ordering and then returning improper cases via Amazon until I found an acceptable.
These are my personal requirements :
1) wallet / flip style case to protect screen and camera
2) case must have a clasp to keep wallet closed if dropped
3) all case corners must be constructed to absorb and protect from shock stresses
4) case construction around camera must be higher than the camera lens and should grip the lens bump solidly - especially along the thin edge
5) wireless charging with phone in case can be sacrificed for good case protection
Hours of web searches and research followed by trying 4 different cases ended with...
*** Visoul Samsung Note 20 Ultra Wallet case
- thick leather case - strong magnetic clasp - proper TPU inner case to hold the phone - camera is held firm - case is well raised above lens face.
Our past phones were protected in Otterbox Strada cases. Otterbox, doesn't make the Strada for Note20's
I hope my experience helps.
blackhawk said:
Get a better case. Your lucky that's all that broke.
I use the Zizo Bolt on my 10+ It's sucked up some good falls on concrete without a scratch. It has good cam protection.
Remember though if a case takes a hard corner impact(s) it might be a good idea to replace it; material fatigue can degrade its impact protection. If the urethane has been stressed it has a shiny appearance at the stress point.
Click to expand...
Click to collapse
Good point.
I've used the UAG Monarch for my last 4 Note devices (this, Note 10+, Note 8, & Note 4 Edge).
Each iteration, their cases seem to be built with less integrity - however, this is the first chip/crack/anything other than a scratch any of my devices has suffered while sporting a high end UAG case, so I don't think the case is to blame.
I can tell you from just a physics standpoint after observing the construction in removing the broken glass, the method Samsung engineers decided on of suspending the glass adhesive ONLY around the perimeter of the bezel will lead to many other Note 20 Ultra rear camera glass breaking.
javulito said:
Hi guys! I have the same problem than you. Only than my glass got scratched it seems with a key in the pocket! It is small but i would like to find a replacement.
That vendor you post it seems no longer has it, have you found any replacement for a mystic bronze note 20 ultra???
Thank you very much!
Click to expand...
Click to collapse
I have the mystic bronze device and saw the vendor was sold out, but the Mystic Black replacement worked perfect for me. Proceed as you may
jculotta said:
Good point.
I've used the UAG Monarch for my last 4 Note devices (this, Note 10+, Note 8, & Note 4 Edge).
Each iteration, their cases seem to be built with less integrity - however, this is the first chip/crack/anything other than a scratch any of my devices has suffered while sporting a high end UAG case, so I don't think the case is to blame.
I can tell you from just a physics standpoint after observing the construction in removing the broken glass, the method Samsung engineers decided on of suspending the glass adhesive ONLY around the perimeter of the bezel will lead to many other Note 20 Ultra rear camera glass breaking.
Click to expand...
Click to collapse
I never have my 10+ out of it's case except to do maintenance. Same with the screen protector.
This type of phone design needs a case with military drop specs. I favor the 2 piece composite systems; semi-hard urethane that goes around the phone with a polycarbonate clip on backing to stabilize it and hold it firmly in place. A back with a clip adds another layer.
I don't expect them to survive a 6 foot fall but a surviving a 2-3 foot fall onto concrete is needed.
Cases need not be waterproof as these phones are well sealed.
Pay close attention to the cam, the corners especially the spen corner. That's my 10+'s favorite landing spot.
The cam guard needs to be about 4-5+ mm high.
Make sure there are raised front guards on the top and bottom as well as slightly raised sides for face plants.
The side guards will also help stop accidental touches but still keep the curved screen's functionality.
For the 10+ the Bolt case rocks.
Can't say how the 20U version performs though. It seems to come with a screen protector which I question, the 10+ version does not.
Make sure there's enough beef to keep it from becoming hamburger...
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.
shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
how was it scratched? only from keys?
Be very wary of scratching this phone. I recently figured out that the S21 Ultra supposedly does not have the same Victus glass design as the Note 20 Ultra... It has a slightly modified form of Victus that's much, much thinner (as it's covered by another, easily scratch-able glass material...and so the cameras might be like this too)... So instead of being resistant to most micro-scratches, they are actually easier to get and become permanent immediately on this phone (learned this by scratching my display with denim jeans - no metal/button contact) =(.
I'm just assuming that they're doing this to increase their glass repair jobs... Granted, Apple has been doing this with their iPhones for an extremely long time now... But hey, Samsung has started acting kinda like they're the Apple-like company of Android, lol.
im sorry, but you what?
you scratched glass with jeans?
I'm a stainless steel fabricator do I'm in the worst possible job for scratching phones so have the screen and camera protected, ESR TPU for the front and LK glass for the camera, don't even notice they are on at all and only coast 20 yo-yos for both
The lenses don't scratch easily, but depending on what you do during your day you might end up with stuff in your pockets that will do it. There are a lot of glass protectors for the cameras out there for the S21U, for example in the US you can get a 2-pack from Spigen for $12, and a bunch more that are even cheaper.
If you get one, get one of the blacked out ones, You will get artifacts in your photos from the flash/AF light as they get channeled across the glass of the protector if you don't; learned that one from using clear cases over the years.
Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!
That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.
blackhawk said:
That's not the lense. It's a factory protector.
May have been marred during assembly.
Don't sweat as it can be replaced if needed. A very slight may no effect the images at all but because the otherall area is so small it might. Protectors are a waste of money; it -is- the lense protector!
Any added optic elements will degrade the image.
It's possible to polish out micro scratches with a clean, dry finger tip by rubbing back and forth on glass or antireflective coatings. Takes at least 30 minutes or more... if it really bugs you. Yes dry callus is abrasive and hard enough to polish glass.
Likewise even the smallest amount of grit, sand etc rubbed against it by your finger can marred it.
Don't use that opening in the case as a pickup point.
It can also be marred by improper cleaning. Only use a clean dry microfiber cloth. Wet it a little if need be. Ordinary cotton cloth will eventually cause scratches owing to unseen debris it picked up. Seen many a pair of glasses made of glass scratched like this. Grit stinks into the microfiber material away from the surface being cleaned helping to protect it.
My 10+ lense protector is plastic. I live in the desert. I occasionally clean it but only with a microfiber cloth the same way I treat high dollar optics. No damage after a year and a half.
Just use a good case with a raised cam guard.
Click to expand...
Click to collapse
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?
nightoooo said:
Are you sure the lenses are scratched or the camera bump? Because the camera bump is not made of glass! It's metal and the darker colors of phones will be a horrible one, especially phantom black!!
Click to expand...
Click to collapse
The lens area only, the bump I know is metal and it is intact.
shetty08 said:
Hey thanks man for the reassuring reply!
As I said in the post, Its barely been 2 weeks and I didn't even travelled much, put it in jeans with keys, coins etc. It was lying dormant with little use.
On close inspection in direct sunlight / outdoors. I saw lines which are underneath the lens glass and not on the surface.
I just don't want the image quality to suffer and plus the service center sucks (experience in dealing with S20+)
Not sure if they will acknowledge it or tag it as a user handling damage.
What are my options?
Click to expand...
Click to collapse
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.
They are selling camera protectors on aliexpress. However, they are not exactly sticking to the actual lens as they are slightly deeper. That basically would create s small gap between the camera lens and the protector. I would assume it MIGHT slightly degrade quality in some cases. Not sure but it may be worth trying out.
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
https://www.amazon.com/Polycarbonate-Protective-Shockproof-Upgraded-Samsung/dp/B08RRTLX71
shetty08 said:
Hello Everyone,
Been using the S21U for 2 weeks now and I have recently noticed micro scratches on the lens element!
The phone is in transparent TPU case since day 1 and I have hardly went outdoors. I traded off my S20+ and the camera bump didn't had a single line from 10 months of usage.
Has anyone encountered this? Maybe others can have a closer look now at their devices.
Any insights, suggestions on what needs to be done or can be prevented will be welcome!
Click to expand...
Click to collapse
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
oraned said:
I solved all these problems I bought
Galaxy S21 Ultra Case with Camera Cover,S21 Ultra Slim
Click to expand...
Click to collapse
I had one of these on my note20u ugliest case ever! But yeah it did its job of protecting.
blackhawk said:
If it's on the internal side there's no way you did. Make sure you specify that if returning it.
If it's on the inside without direct inspection it's hard to tell if it's on or into the glass.
It may simple be a smear albeit a hard to remove smear.
Either way shoddy assembly. Having put together thousands of display assemblies I was always careful that the internal surfaces were spotless.
Click to expand...
Click to collapse
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.
shetty08 said:
hey man,
this smear or minute lines on the inside or whatever is really bugging me!
My experience with samsung support (In my region and India) hasn't been good in the past. They all act as fools who recommend factory reset via their tool for every issue.
My question is will samsung own this or pass on the blame to me as improper handling or usage marks.
I just don't want the already botched up image processing to suffer further.
Click to expand...
Click to collapse
Samsung phone support sucks, real bad.
You can send it in as it's clearly their fault but that will take a lot of time.
Remove back cover and clean or replace if need be. Make sure you have the OEM adhesive strips needed to reassemble it. The replacement lense protector is held on by an adhesive strip*.
It may be easier to get the whole OEM rear panel assembly.
If you do it yourself use heat carefully/evenly and take as long as it takes to carefully pry it open without breaking it. A small amount of isopropyl alcohol can be injected to help break the adhesive seal.
*it maybe replaceable without taking off the rear cover but that maybe hard or impossible to do without marring the cover.
adamlee2012 said:
Keys/coins couldn't scratch the glass anyway. Physically impossible as the glass is harder.
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Click to collapse
Sand will easily scratch it. The OP stated that the marks are on the inside, an assembly blunder.
satanatos said:
Really sorry to hear that. Just out of precaution, I have placed a whitestone dome glass protector on mine, just because I dont want to experience anything like that with a EUR1300 phone. Not that much expensive and you get two protectors in the box.
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I just got the Whitestone lens protector myself it's pretty awesome stays on REAL well and adds a bit more sexiness to the already sexy camera bump