Nexus 6 Problem with Bluetooth and phone calls - Nexus 6 Q&A, Help & Troubleshooting

Nexus 6 Problem with Bluetooth and phone calls - Nexus 6 Q&A, Help & Troubleshooting

Hi, my mother's nexus 6 has a problem where she can't hear phone calls via bluetooth unless she First answer the call and THEN turn on bluetooth. It happened with every rom, stock, carbon cyanogen, pixel Experience and we cannot come to an end of this. Somebody has fixed this issue?

Maybe try a different headset? There are a lot of subtle variables in implementing bluetooth, and it's possible that this particular headset just isn't compatible with this phone.

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[Q] Car bluetooth volume very low

I have an older car (2004 BMW 330ci) with built-in factory bluetooth. All of my previous smartphones would connect to it with varying degrees of success. Because of this variation, I believe the car's bluetooth system to be "less than universal" as far as compatibility is concerned. The problem is, my new HTC One is all but useless with it! The volume during calls is barely above a whisper, and callers report that they can barely hear me. Also, while it hasn't disconnected any calls, outside of a call the phone alternatively displays " bluetooth connected" and " bluetooth disconnected", cycling about every 10 seconds.
From previous experience, I know there's a significant software component to compatibility with this system. For example my stock Nexus S 4G would connect and work well but would occasionally drop the connection. But then the paranoid android rom on the same phone would not only never drop a connection, it would transmit sms text messages and my contacts directory to the car as well. No other phone or rom has done that.
So.. some questions...
1.) Anyone else having this problem? If so, what kind of vehicle?
2.) Any other BMW drivers not having this problem with the HTC One? If so, year and model?
3.) This is probably an ignorant "noobish" one, but... is it possible to extract the bluetooth software from the nexus paranoid android rom and bring it over to the HTC One?
4.) Know of any HTC One roms that make changes to the bluetooth software?
5.) Any other advice you can give that may help?
I've tried Volume+ to no avail. Version 1.9 states it isn't fully compatible with the One's android version, and version 2.0 alpha doesn't yet have bluetooth functionality.
Thanks for your help! If I discover a solution, I'll post an update.

ECUmd2b said:
I have an older car (2004 BMW 330ci) with built-in factory bluetooth. All of my previous smartphones would connect to it with varying degrees of success. Because of this variation, I believe the car's bluetooth system to be "less than universal" as far as compatibility is concerned. The problem is, my new HTC One is all but useless with it! The volume during calls is barely above a whisper, and callers report that they can barely hear me. Also, while it hasn't disconnected any calls, outside of a call the phone alternatively displays " bluetooth connected" and " bluetooth disconnected", cycling about every 10 seconds.
From previous experience, I know there's a significant software component to compatibility with this system. For example my stock Nexus S 4G would connect and work well but would occasionally drop the connection. But then the paranoid android rom on the same phone would not only never drop a connection, it would transmit sms text messages and my contacts directory to the car as well. No other phone or rom has done that.
So.. some questions...
1.) Anyone else having this problem? If so, what kind of vehicle?
2.) Any other BMW drivers not having this problem with the HTC One? If so, year and model?
3.) This is probably an ignorant "noobish" one, but... is it possible to extract the bluetooth software from the nexus paranoid android rom and bring it over to the HTC One?
4.) Know of any HTC One roms that make changes to the bluetooth software?
5.) Any other advice you can give that may help?
I've tried Volume+ to no avail. Version 1.9 states it isn't fully compatible with the One's android version, and version 2.0 alpha doesn't yet have bluetooth functionality.
Thanks for your help! If I discover a solution, I'll post an update.
Click to expand...
Click to collapse
Hi,
I have a 2006 bmw z4 (e85) and I'm having exactly the same problem with sound level via bluetooth.
My previous phones (htc sensation xe and htc touch pro 2) worked flawlessly with the car
I would also love to find a solution to it, because there's no bluetooth firmware upgrade available at BMW's..

Same issue, but it only arose with the 4.3 update. Before that Bluetooth had other issues even recognizing my stereo, now it connects flawlessly but cycles the "Connected" and "Disconnected" message every couple seconds. 2006 avalon, but with custom stereo and system.

I think that one's bluetooth stack uses some different compression method than sensation. I dont know whether its some kind of codec or encryption method, because system sounds are loud and clear and a person's voice is quiet and with some interference.
Hope that someone will find a solution to this problem - probably downgrading bluetooth stack would solve the problem
TapaTalking

I have a similar problem with my Acer Liquid E2 duo phone connecting to Dension 500S BT kit installed in my Audi. It works all fine when I place a call from the phone. But if I dial from my media interface, i get a very low call volume and adjustment using the car volume control doesn't work any more.

A little thread revival
After upgraiding my htc one to android 4.4 kitkat the problem is partially solved, meaning the bluetooth volume is slightly higher, but only slightly - still cannot get a clear loud sound I used to have while using htc sensation with stock ICS.
Any luck with you, guys?
TapaTalking

Try Viper4Android, you must be rooted tho.
http://forum.xda-developers.com/showthread.php?t=2191223
Sent from my HTCONE using Tapatalk 2

Try using "HTC car" app
I had the same problem for six months and just found a solution that works for me.
I just found out that the HTC One Bluetooth audio connection (A2DP) plays with a very different volume depending on whether the "HTC car" app is active or not.
For six months I have been playing music daily in my car using HTC One (media app: Qobuz) as source and Bluetooth as connection. The source volume was very low, so that I had to keep the audio car audio system near maximum level. Eventually, this abnormal use of my car audio system destroyed it: I had to replace the receiver, and may have to replace the speakers too.
Only this morning, after six months, I found out that when launching the media app from within the "HTC car" app, the output volume is much louder, and I can set the receiver's volume at a normal level.
I guess HTC does this to prevent ear damage when the One is connected to a Bluetooth headset. Great, but they should mention it in the HTC One user instructions, or at least on their website! It destroyed my car audio system!!
HTC One (M7)
Android 4.4.2
HTC Sense 6.0
Stock ROM
Rooted

In my case car mode doesnt solve the problem - its a bluetooth compatibility issue I suppose
TapaTalking

[Q] End Call Delay

Dear friends,
When I end a call there is a delay of 3-5 seconds (sometimes more) until the call it actually ends.The issue appears when my phone is connected to a bluetooth handsfree. When the bluetooth is disconnected the call ends instantly.
Currently running Slim Bean 4.3 ROM, but I have noticed the same behavior with Paranoidandroid 3.98 and 3.99
Searching the net did not provided any solution.
Kindly ask you if anyone faced the same behavior and any suggestion towards its solution will be highly appreciated
Galaxy Note N7000
Bluetooth Samsun HS3000

Do you end the call using the headset button or the phone one?
Check using both methods, might be a characteristic of the headset itself.
Sent from my GT-N7000 using Tapatalk 4

Dear projeto56,
Thanks for the reply. I have tried both methods to end the call. and In both ways the same behavior is observed.
I believe that your reasoning is logical, since the issue appears only when the headset is connected, therefore I will try to connect a different headset and check the behavior, to rule out, or not, the headset.
Thank you again
EDIT: I have tried the same with another bluetooth headset (Jawbone Era) and the call ended almost instantly, so as projeto56 suggested it is related to the headset.
Thank you for the help

[Q] Bluetooth headset issue

Hi,
I've bought a "Jabra Stealth" headset and I'm unable to launch Google Now on my Nexus 6 (Android stock 5.0.1, FrancoKernel r8) with the dedicated button although it's a built-in feature of the headset. I assume that this is an issue of compatibility with Android 5.0. Jabra has answered me that I didn't configure vocal commands well but that's false. Has someone encountered the same problem and has a solution for it?
Thanks

xof9999 said:
Hi,
I've bought a "Jabra Stealth" headset and I'm unable to launch Google Now on my Nexus 6 (Android stock 5.0.1, FrancoKernel r8) with the dedicated button although it's a built-in feature of the headset. I assume that this is an issue of compatibility with Android 5.0. Jabra has answered me that I didn't configure vocal commands well but that's false. Has someone encountered the same problem and has a solution for it?
Thanks
Click to expand...
Click to collapse
I have a similar issue. I use a Plantronics Voyager Legend. A couple of issues:
1) press and hold of the action button will bring up "voice dialer" instead of "google now". I dont know if you've ever tried to use voice dialer, but i think its more or less deprecated since the nexus 1 was the new kid on the block.
There is an app for bluetooth on the app store that lets you choose what to launch with that button. however, it didnt work that well for me. lots of lag and it blended together with other bluetooth related issues.
2) Bluetooth never seems to "turn off". I have a smart sensor enabled headset. IE the phone should know if i have the headset on or not, and pipe phone calls and notifications and ringtones to the speaker if i dont have it on and to the headset if i do. instead, the phone constantly pipes EVERYTHING to the bluetooth headset. no fix yet.
3) phone connection to my car's bluetooth makes my audiobook start playing. I have no idea why. it is not a setting in the audiobook app. Seems that the fix is to disable streaming media over bluetooth (contacts/messages only)
From what ive witnessed with issues regarding audio, screen brightness, bluetooth, this is yet another half-baked google product with little to no attempt at a proper follow through. just a crap device rushed to market with tons of potential and a complete crap OS and barely any thought or usability effort put into anything except the home screen.

I also have the N6 with the P Legend. I am having issues where the caller can barely hear me. Do you know if you have this issue at all?
shrimants said:
I have a similar issue. I use a Plantronics Voyager Legend. A couple of issues:
1) press and hold of the action button will bring up "voice dialer" instead of "google now". I dont know if you've ever tried to use voice dialer, but i think its more or less deprecated since the nexus 1 was the new kid on the block.
There is an app for bluetooth on the app store that lets you choose what to launch with that button. however, it didnt work that well for me. lots of lag and it blended together with other bluetooth related issues.
2) Bluetooth never seems to "turn off". I have a smart sensor enabled headset. IE the phone should know if i have the headset on or not, and pipe phone calls and notifications and ringtones to the speaker if i dont have it on and to the headset if i do. instead, the phone constantly pipes EVERYTHING to the bluetooth headset. no fix yet.
3) phone connection to my car's bluetooth makes my audiobook start playing. I have no idea why. it is not a setting in the audiobook app. Seems that the fix is to disable streaming media over bluetooth (contacts/messages only)
From what ive witnessed with issues regarding audio, screen brightness, bluetooth, this is yet another half-baked google product with little to no attempt at a proper follow through. just a crap device rushed to market with tons of potential and a complete crap OS and barely any thought or usability effort put into anything except the home screen.
Click to expand...
Click to collapse

When the caller can barely hear you, check your phone. Sometimes, even though my headset is on, the phone doesn't care and attempts to use the phones speaker or mic.

shrimants said:
When the caller can barely hear you, check your phone. Sometimes, even though my headset is on, the phone doesn't care and attempts to use the phones speaker or mic.
Click to expand...
Click to collapse
That's my current issue...
I can answer the calls with either my truck or ear piece, but both will randomly not have audio. The phone says it's connected BT, but I have to switch the source to speaker or handset and then click back over to BT. The whole time while I'm begging the person on the other end not to hang up and to hold on a second. Not bad when I'm at my desk with earpiece....let's just say it's a bit more nerve-racking on the highway.

scap99 said:
That's my current issue...
I can answer the calls with either my truck or ear piece, but both will randomly not have audio. The phone says it's connected BT, but I have to switch the source to speaker or handset and then click back over to BT. The whole time while I'm begging the person on the other end not to hang up and to hold on a second. Not bad when I'm at my desk with earpiece....let's just say it's a bit more nerve-racking on the highway.
Click to expand...
Click to collapse
Same here. Also have a problem where, when on a call, an incoming call will kill bluetooth. This makes it unusable in my car as it becomes a real safety issue. I have to turn off BT and use the speakerphone which luckily is good enough for the job. Even switching the source and switching back doesn't always work for me.
I regret not sending the phone back for this problem. I'm waiting on v5.1 this month as rumored, hoping that will solve the problem. May just go back to my Lumina 925.

Has anyone tried going into Google settings app -> Search & Now -> Voice and turn on Bluetooth Headset (records audion through bluetooth headset if available).

I have Nexus 5 and Jabra Stealth and I had the same problem. I could solve it thanks to these indications: hackerspace.kinja.com/reassign-your-bluetooth-phone-button-to-open-google-n-1507391132

Same issue with calls not having audio through the car Bluetooth unless I switch to speaker/handset then back. I guess Marshmellow really messed up Bluetooth on a lot of people's phones not just us. Tried different rooms(AOSP, CM, stock) no help even tried updating the radio which helped Bluetooth crashing completely and requiring a restart but the phone issues remain.

Dialer - Bluetooth Audio Source Switching

My gut tells me this maybe a lollipop issue in general.
*On a call
*Another call comes in
*Nexus 6 switches audio source to handset
*Call is no longer on my Bluetooth earpiece
This can happen too when email / SMS arrives. I read about a lot of car BT based issues...this is just in the headset now.
Anyone out there feeling this too?

There is a problem with Bluetooth in Lollipop or the Nexus 6
3's&7's said:
My gut tells me this maybe a lollipop issue in general.
*On a call
*Another call comes in
*Nexus 6 switches audio source to handset
*Call is no longer on my Bluetooth earpiece
This can happen too when email / SMS arrives. I read about a lot of car BT based issues...this is just in the headset now.
Anyone out there feeling this too?
Click to expand...
Click to collapse
Not many people use BT in their car or daily life at this point in time. Can't tell you how many people I see driving around with a phone in one hand and a steering wheel in the other. Kind of like people here in the USA that don't use cruise control on the highway when clearly you know that their car has it. But I've been hands free in cars for over six years in fact since the HTC HD2 came out. I realized at that point, that to be safe one must use BT and have equipment in car to support this. It's becoming a law in most states in the USA but not all and is not enforced by law as much as it should be, but those times are going to change. There are some forums on the web that talk about bluetooth in lollipop and many of them are confused and think they know what the problem is, but none have proved it yet. There are also other sources that claim BT is on it's way out, I don't know about that. But yes, there are some weird things happening with bluetooth if you use it a lot. I don't know what the answer may be to your problem but you might want to try a search on google to find out more information about this issue. Good luck.

vvveith said:
Not many people use BT in their car or daily life at this point in time. Can't tell you how many people I see driving around with a phone in one hand and a steering wheel in the other. Kind of like people here in the USA that don't use cruise control on the highway when clearly you know that their car has it. But I've been hands free in cars for over six years in fact since the HTC HD2 came out. I realized at that point, that to be safe one must use BT and have equipment in car to support this. It's becoming a law in most states in the USA but not all and is not enforced by law as much as it should be, but those times are going to change. There are some forums on the web that talk about bluetooth in lollipop and many of them are confused and think they know what the problem is, but none have proved it yet. There are also other sources that claim BT is on it's way out, I don't know about that. But yes, there are some weird things happening with bluetooth if you use it a lot. I don't know what the answer may be to your problem but you might want to try a search on google to find out more information about this issue. Good luck.
Click to expand...
Click to collapse
Interesting perspective and ty for taking the time to post this.
Back to the point though; anyone out there having these types of specific challenges with Bluetooth on the N6 as I described above? It really makes this phone unusable for me @ work.

Yes, I also use BT in my vehicle. It used to connect through my car speakers automatically, but now im finding that when making/receiving a call, I need to manually tell it to switch to car speakers. I mean, why the hell would my car speakers stop playing regular radio when a call comes in and to make me still use my handset to talk/listen?having to manually switch to car speakers is dangerouse while on the freeway.

jc0187 said:
Yes, I also use BT in my vehicle. It used to connect through my car speakers automatically, but now im finding that when making/receiving a call, I need to manually tell it to switch to car speakers. I mean, why the hell would my car speakers stop playing regular radio when a call comes in and to make me still use my handset to talk/listen?having to manually switch to car speakers is dangerouse while on the freeway.
Click to expand...
Click to collapse
I was experiencing something similar.
I had a 2009 model Pioneer AVIC-x910BT headunit in my truck. And bluetooth worked fine until I got my Nexus 6 (coming from a Nexus 5 and Nexus 4). The Nexus 6 would mute my car audio properly, but when I picked up the phone, the phonecall was on the phone and not the car speakers.
I have the same car, but now I have a 2015 model Pioneer AVIC-8100NEX with Android Auto, and have not had one BT issue yet. I am assuming that the issue was either the N6 or Lollipop5.0 was having issues with the older BT technology my old radio used. Now that I have the newer radio, no call issues yet.

jc0187 said:
Yes, I also use BT in my vehicle. It used to connect through my car speakers automatically, but now im finding that when making/receiving a call, I need to manually tell it to switch to car speakers. I mean, why the hell would my car speakers stop playing regular radio when a call comes in and to make me still use my handset to talk/listen?having to manually switch to car speakers is dangerouse while on the freeway.
Click to expand...
Click to collapse
Could you share the model and make or the car?
to confirm my understanding,the call audio was on phone speaker and you had to manually select the it every time?
Was this working in the past for you?
Does this happen for every call or only during multiparty call?

I am now using a different BT headset, Jabra, and the model is at least a year old. I think I am going to look for a completely new model of bluetooth headset / earpiece that came on the market much more recently and see if this makes a difference.
I have been using a wired headset to avoid these challenges, but very much miss hands free use for phone calls. Anyone else feeling this issue out there?

Delete

It has happened to me as well. I use a Jabra Tour BT speakerphone, while having music streamed via a BB BT gateway to my car speakers When on the phone and another call / sms /email comes in, the phone connection to Jabra Tour is dropped, I have to manually reconnect (but after reconnecting to Jabra the phone call ends, somehow the media stream switches from BB gateway to Jabra = more manual switching). Unsafe to be doing this on a highway. My Galaxy Note 3 and prior to that Galaxy S3 worked perfectly well with the same setup.
I understand that Nexus 6 takes advantage of the new BT tech, but it should have been made backwards compatible with the older BT devices.

Bluethooth Headset Issues

Love the Note 8 and everything about it except how it interacts with bluetooth headsets. I troubleshooted starting with a few bluetooth devices LG HBS1100, Samsung Flex, Motorola earpiece and car audio bluetooth. Here are a few things I encountered:
1. None of answer call buttons on the headsets will answer calls, even the Samsung Flex does not function properly
2. If you using an internet driven app such as Skype, WhatsApp etc, it is the worse. In addition to the buttons not working properly
A. The call waiting feature does not work when using internet audio or video it disconnects those call and allow the other call to come through sometimes unprompted.
B. If you are using Skype, WhatsApp etc, sometimes the call suddenly drops, battery still medium to full on the headsets.
C. A and B only happens with bluetooth headsets, call waiting function as design with car bluetooth calls and traditional BT earpieces
Im am posting this because a phone with this price tags should have overcome these discrepancies , the company should have come across this somehow during testing hmmm. It was almost a deal breaker but I like having a stylus, beautiful screen , phone design and the note taking features. I have friends that I communicate with overseas but I don't call them everyday or I will just use the speaker phone when Im talking to them.
I came from a 7 plus and all features on the BT headsets worked (Not enough to sway me back to Apple but its just confirmation.)
Has anyone experience these and what was the remedy if there was one Thanks..... or dead I get sent a lemon?

Never owned a Bluethooth. ?
Sent from my Galaxy Note8 using XDA Labs

Have been using 2 bluetooth headsets and a Gear S2 watch to answer calls, have been able to make and take calls without a fuss, although I've always used the phone itself or the watch to answer a call. Never used call waiting. I use Viber as well to receive calls and never had a problem and no drops.

I had some odd issues when connected to my Car Blue tooth - I was using Hotspot on my phone to connect my Car's Android Navigation system - listening to I Heart Radio in the car - made a call - call connected - but several times during the call - Blue tooth suddenly disconnected for about 10 seconds and then reconnected.
This happened several times on different calls. I don't know if using WIFI while I was connected to blue tooth had anything to do with this - and I don't have the note any more (I returned it because it was OEM Locked ) should have an unlocked version next week and I will try again. But I saw your post and thought I would share.

My Senheiser MB pro 2 works fine with the Note 8. If there is any tests you want me to perform let me know.
Only thing I noticed today was that if I went out of range, the headset and phone would not auto reconnect when in range again , not sure if this is normal or not.

I have a Plantronic Edge. When I'm on Duo it starts the video call fine and after a few seconds it disconnects and goes to the speaker. So far it only does this in that app or at least that I can tell.

Issue with me is I don't recall how the behavior of my Bluetooth headset was on my other previous phone's, like I mentioned it disconnected when I was out of range then didn't reconnect automatically. Should it reconnect automatically?
Sent from my SM-N950U using Tapatalk

Bluetooth headset issues
Problem solved it was the phone. Verizon gave me a new one and this one works perfect. Thanks for your responses

Problem solved, was user error. Thanks for the feedback guys.
Sent from my SM-N950U using Tapatalk

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