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Hi Guys
I got this i9305 with with me, and it got few strange issues
its a brand new phone and its ringer/camera/touch buttons wont work and it wont wake up once LCD goes to sleep (only removing and reinserting battery works)
phone is from Orange France and i have tried flashing it with several firmware, and nothing has solved the problem, i opened the phone and there no is water/moisture or anything
wondering what could be wrong, any ideas/suggestions would be appreciated
WBR
Syed said:
.... i opened the phone and there is water/moisture or anything....
Click to expand...
Click to collapse
Hi,
your answer is here!. Seems to be a hardware short circuit.
maybe putting your open device close to a warm source to dry it will give you 15.031969% to save it...
Else, I fear you need Samsung service..
I don't mean to be rude but why did you open a thread here on XDA about this?
This site is for mobile phone/tablet development.
You have bought a faulty device, it happens.
You need to take it back for a replacement, simple.
I hope you get it sorted! It's never nice buying something and it not working properly.
kanzi83 said:
Hi,
your answer is here!. Seems to be a hardware short circuit.
maybe putting your open device close to a warm source to dry it will give you 15.031969% to save it...
Else, I fear you need Samsung service..
Click to expand...
Click to collapse
that was one skipped word, i meant to write "there is no water damage"
Obagleyfreer said:
I don't mean to be rude but why did you open a thread here on XDA about this?
This site is for mobile phone/tablet development.
You have bought a faulty device, it happens.
You need to take it back for a replacement, simple.
I hope you get it sorted! It's never nice buying something and it not working properly.
Click to expand...
Click to collapse
i believe it got something to do with calibration or something related to software
as phone was flashed earlier and it might be something to do with flashing
i was thinking of writing NV calibration data from another phone to see if that may help, but thought of getting more ideas first.
WBR
Oh right, fair enough then. I thought it was brand new and you'd just taken it out of the box.
Sent from my GT-I9305 using XDA Premium HD app
Obagleyfreer said:
Oh right, fair enough then. I thought it was brand new and you'd just taken it out of the box.
Sent from my GT-I9305 using XDA Premium HD app
Click to expand...
Click to collapse
as good as new, only a few days used, sending it back would be costly
so i thought to get some ideas if it could be calibration data or something, as i have already flashed it but it didn't yield any result..
Hi
Recently bought the ONE. Sometimes my back button stops responding completely for a while. if i try to press the home button at that time, it works. this happens rarely.
My device is just a few days old so i can easily get it replaced.
I wanted to know if this is a software issue or a hardware issue? If software then i guess it can be easily solved by a ROM flash. Else i should quickly have my device replaced.
Please share your experiences/ views on similar defects.
Have your device replaced.......
Sent from my HTC Desire C using xda premium
ExonakiDev said:
Have your device replaced.......
Sent from my HTC Desire C using xda premium
Click to expand...
Click to collapse
Have you faced/ seen similar problems? Are you sure that this is not a software problem? My device is so perfect otherwise (no hardware defects) that i am scared to get in to the replacement process and end up with a device with another defect and then replace that again..
I just want to be really sure that this is a hardware problem and it can only be solved by getting it replaced.
vinaymieux said:
Have you faced/ seen similar problems? Are you sure that this is not a software problem? My device is so perfect otherwise (no hardware defects) that i am scared to get in to the replacement process and end up with a device with another defect and then replace that again..
I just want to be really sure that this is a hardware problem and it can only be solved by getting it replaced.
Click to expand...
Click to collapse
If your phone is rooted, then they will not replace it.
So go replace it, safest and best option, you got nothing to lose.
you can always flash a rom after you get a working device.
<CyberAnarchy> said:
If your phone is rooted, then they will not replace it.
So go replace it, safest and best option, you got nothing to lose.
you can always flash a rom after you get a working device.
Click to expand...
Click to collapse
I didn't root my phone.. just waiting to check on issues...
what i might loose is getting into the exchange loop... i have heard people getting really ****ed up phones.. with hardware issues...
I have heard that this could be a kernel issue...???
vinaymieux said:
I didn't root my phone.. just waiting to check on issues...
what i might loose is getting into the exchange loop... i have heard people getting really ****ed up phones.. with hardware issues...
I have heard that this could be a kernel issue...???
Click to expand...
Click to collapse
Maybe yeah. but if it isnt.... warranty voided and irreplacable damaged product is all you have.
Thats why i advise you to play safe.
At least in my country, the offer proper replacements.
software
vinaymieux said:
Hi
Recently bought the ONE. Sometimes my back button stops responding completely for a while. if i try to press the home button at that time, it works. this happens rarely.
My device is just a few days old so i can easily get it replaced.
I wanted to know if this is a software issue or a hardware issue? If software then i guess it can be easily solved by a ROM flash. Else i should quickly have my device replaced.
Please share your experiences/ views on similar defects.
Click to expand...
Click to collapse
This is a software problem that has been fixed on the developer edition with and OTA update.
I had the same problem that is now completely fixed.
CC
cc999 said:
This is a software problem that has been fixed on the developer edition with and OTA update.
I had the same problem that is now completely fixed.
CC
Click to expand...
Click to collapse
Sounds great... i am on version 1.29.707.4
Please recommend what i should flash to fix this.
vinaymieux said:
Sounds great... i am on version 1.29.707.4
Please recommend what i should flash to fix this.
Click to expand...
Click to collapse
When you get an update higher than 1.29.707.12 you'll get it fixed.
Riyal said:
When you get an update higher than 1.29.707.12 you'll get it fixed.
Click to expand...
Click to collapse
Thanks Riyal... is there a ROM that i can flash which has the fix?
Hello again friends,
So,after a while of asking and comparing devices,I finally got My Z1 yesterday,but guess what?I found out that it has the touchscreen problem!I realized it after doing the test..now I dont know if it can be fixed by some software or something or if I must return it to the store and wait a loooong time till they bring me another one which will probably have the same problem |-(
What can I do?any thoughts?
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
ghostman2 said:
Please man, use the search button, we have A LOT of posts about this problem, we have a possible solution for it, just serach on the forum and you will find.....
Click to expand...
Click to collapse
I've seen a few threads about it and in all of them everybody were asking,didnt quite see a solution..I would appreciate it if you can give me a hand,if not,then Thank you anyway
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
made in china also have this problem. :crying:
ghostman2 said:
Ok, some questions, On the box of your phone is write "Made in Brazil"? If you put your phone on a flat surface, wait 30 sec and try to scroll a page it will fail? When you are playing a game and the phone is hot your touch fails? If yes you have a hardware problem, ask for a replacement, i had to change my phone 3 times until find a working one, my other 2 Z1 was made in Brazil, now the working one is made in China, some people with the China one have this problem too, but is rare. The Brazilian version is having an assembly problem, causing bad contact, if this is your case change the phone.
Click to expand...
Click to collapse
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
MakaMika said:
Thanks man for the follow up
To answer your Q,my phone is made in china,tried putting it on a flat surface waited 3os and i was able to scroll down without a problem,as for gaming,I still didnt do that i only got the phone yesterday
Click to expand...
Click to collapse
Ok, make a try with games and see if the problem will appears, i recommend you to do the following, pick a camera and record the problem when it appears, then take to store and change the phone, BUT before you go out test if the problem will come on the new phone, that was what i did, i stayed 3 hour inside the store testing
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
MakaMika said:
3 hours???LOOL I guess i ll try the gaming test,what game do you recomand to heat up the phone quickly?
Click to expand...
Click to collapse
Dead Trigger 2, 10 minutes of gaming, or 2 missions the problem appeared for me
eclyptos said:
@MakaMika Sorry to say but you can join us here http://forum.xda-developers.com/showthread.php?t=2540950
Anyway, still some chance to fix this touch screen problems with a software, a good new FW which we wait for it but I will not wait until that and I will send the phone back to the store when you bought it a tell them to fix it or replace with a new device, like I did. The phone still under warranty and should be issues free and it's not so you have the rights to send it back. Sony Service will decide if repair or replace.
Click to expand...
Click to collapse
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
brapicoco said:
Yo eclyptos, have you checked the sony forums? one of the mods replied that a software fix that will cure our ****ty problem will be released in the next update. Cross fingers for that.
My problem occurs even when browsing pictures, swiping in the pattern lock and gaming especially Shooting games like CK2
Click to expand...
Click to collapse
Is that for sure dude?but what if it is a hardware issue?
MakaMika said:
Is that for sure dude?but what if it is a hardware issue?
Click to expand...
Click to collapse
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
eclyptos said:
This hardware issues can be managed via software that is why we wait for that FW. BTW we are not sure when and how and if it's hardware or software related but new FW should definitely help. They are aware about this issues and they point the FW in that way to fix it.
Click to expand...
Click to collapse
Hmmm,I see.You know im really confused now
MakaMika said:
Hmmm,I see.You know im really confused now
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Click to collapse
Me too. I try to clarified, Sony never confirmed it's a hardware problem of they touch screen. People has different Touch Screen issues, someone when touch the aluminium frame the Touch Screen start working well again, someone else don't have that but have problem scrolling pages or opening the phone with pattern even if they touch the aluminium frame or not. So here is the confusion, who have to touch the aluminium frame to let working the Touch Screen saying it's a hardware related (kind of wrong phone sealing) and others who have the problem even when touching the aluminium frame or not saying it's a software related. Many said also after the update to 4.3 the touch screen get worse, like mine. Now do you understand the confusion? Many send the phones back via warranty, many waiting for a FW pointed to fix this issues. Developers are aware about this Touch Screen problem so they try to fix it, even if seems hardware related, with the release of the new updated FW .114, .124 or 136, who know?
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
ffp. said:
Are you sure that a hardware problem can be solved with software update? I mean, i know that software can turn around some issues, but this is not certain
Click to expand...
Click to collapse
Exactly, we don't know this yet. We have to wait for a new FW pointed to fix this problem. If they do it's a software issue.
---------- Post added at 04:59 PM ---------- Previous post was at 04:09 PM ----------
MakaMika said:
Yes,I get you.mine works well when touching the aluminum frame.I guess after all i should return it,didnt even enjoy the few days of having it
Click to expand...
Click to collapse
You definitely should send it back. The FW I think it's the last chance.
I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
Hi
Thanks for writing to us at XDA Assist. It seems to me like you have a hardware failure. Which version of the Captivate do you have? Unbranded or AT&T?
Hi to you too
Thank you for replying. I believe it is the at&t version, although I'll admit I wasn't aware there was a Captivate that wasn't an at&t version. That would be found in the info part of the phone as the model number right?
Kangarooster said:
Hi to you too
Thank you for replying. I believe it is the at&t version, although I'll admit I wasn't aware there was a Captivate that wasn't an at&t version. That would be found in the info part of the phone as the model number right?
Click to expand...
Click to collapse
That's right, and most at&t phones actually have the at&t logo somewhere on the phone, as well as the at&t logo during the boot animation. If it has either of those we can safely assume that is the at&t model, otherwise please let me know what the model number is.
Transmitted via Bacon
Wow, I can't believe I didn't notice it at the top of the phone, yes it is an at&t model.
Kangarooster said:
Wow, I can't believe I didn't notice it at the top of the phone, yes it is an at&t model.
Click to expand...
Click to collapse
Thanks for the extra information. I'm going to have this thread moved to the AT&T Captivate q&a section here:
Captivate Q&A, Help & Troubleshooting
That way it'll reach the people who are most experienced with your device, so if it is a common bug they should be able to walk you through it. It sounds hardware related to me but lets see what the Captivate experts say.
Good luck!
Transmitted via Bacon
Okay.
Thank you for the help
Kangarooster said:
I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
Click to expand...
Click to collapse
It does sound like hardware. Have you tried slightly pushing on the speaker? I tends to come loose.
If you have any flashing experience, you can try flashing stock to completely rule out software issue but since the aux works, I'm pretty sure it's hardware.
I have tried pushing on the speaker. The only reason I was thinking it might be a software issue is because I changed some of the settings in what I believe is called dsp. Before I flash it back to the stock software (firmware?) is there any other troubleshooting I could try? Putting Cyanogenmod on it was somewhat of a process and overall I like it. And if it is a hardware problem how much would it cost to fix (not that I have any money to do so anyway )? And before I end this reply, thank you for your help.
Kangarooster said:
I have tried pushing on the speaker. The only reason I was thinking it might be a software issue is because I changed some of the settings in what I believe is called dsp. Before I flash it back to the stock software (firmware?) is there any other troubleshooting I could try? Putting Cyanogenmod on it was somewhat of a process and overall I like it. And if it is a hardware problem how much would it cost to fix (not that I have any money to do so anyway )? And before I end this reply, thank you for your help.
Click to expand...
Click to collapse
You could always flash CM over and that would rule out the system file possibility.
Was the problem there before flashing CM? And I have a neat little guide on how to flash in my "most thanked" posts if you need it to get back to CM after flashing stock.
BWolf56 said:
You could always flash CM over and that would rule out the system file possibility.
Was the problem there before flashing CM? And I have a neat little guide on how to flash in my "most thanked" posts if you need it to get back to CM after flashing stock.
Click to expand...
Click to collapse
I actually don't remember if the problem was there or not as I flashed CM on it pretty much as soon as I got it. Can I just start from the "install from zip" process to reflash CM on it? In the meantime I'll see if I can do that without there being any potential problems with bricking the phone etc. And thank you for being patient with me .
Kangarooster said:
I actually don't remember if the problem was there or not as I flashed CM on it pretty much as soon as I got it. Can I just start from the "install from zip" process to reflash CM on it? In the meantime I'll see if I can do that without there being any potential problems with bricking the phone etc. And thank you for being patient with me .
Click to expand...
Click to collapse
Yeah, just flash the ROM zip and the Gapps over your current one. It's called a "dirty flash" and will only wipe your system settings.
I was celebrating St. Patrick's day which is why I haven't replied sooner, apologies. Anyway, I will do that, although I learned from the previous owner that the sound was going out so now I'm 99% positive that it's the hardware. Is it okay for me to mention that replacement speakers appear to be relatively cheap (and possibly easy to install)? And one last question, for the future, is it more polite to leave the quote in the reply rather than take it out?
Kangarooster said:
I was celebrating St. Patrick's day which is why I haven't replied sooner, apologies. Anyway, I will do that, although I learned from the previous owner that the sound was going out so now I'm 99% positive that it's the hardware. Is it okay for me to mention that replacement speakers appear to be relatively cheap (and possibly easy to install)? And one last question, for the future, is it more polite to leave the quote in the reply rather than take it out?
Click to expand...
Click to collapse
You should keep the quote, it notices the user you quote and that way, he can reply faster (me in this case).
And yeah speaker replacement is definitely an option. You should be able to find a quick video guide on youtube, I believe it's fairly easy to do.
BWolf56 said:
You should keep the quote, it notices the user you quote and that way, he can reply faster (me in this case).
And yeah speaker replacement is definitely an option. You should be able to find a quick video guide on youtube, I believe it's fairly easy to do.
Click to expand...
Click to collapse
I put an older CM version (that was under the stable category) on to see if it was the software and I checked with the previous owner to see if the sound was going out (it was). There still isn't any sound so it's definitely the hardware. Now the question is; do I spend money to replace the speaker on an old phone that I don't really need?
That'd probably be a different thread though.
Thank you for your help!
Kangarooster said:
I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
Click to expand...
Click to collapse
flash neatkernel with cm11 rom http://forum.xda-developers.com/samsung-captivate/development/recovery-cwm6-philz-touch-t3030931. solved my speaker problem. stock cm11 kernel has speaker bug.
brandonabandon said:
flash neatkernel with cm11 rom http://forum.xda-developers.com/samsung-captivate/development/recovery-cwm6-philz-touch-t3030931. solved my speaker problem. stock cm11 kernel has speaker bug.
Click to expand...
Click to collapse
Does it really? I thought for sure it was hardware related, but if there's a way around spending too much money I'm all for it, thank you!
So I installed it and still nothing. But still thank you.
Kangarooster said:
So I installed it and still nothing. But still thank you.
Click to expand...
Click to collapse
cappy speakers on ebay for next to nothing.
brandonabandon said:
cappy speakers on ebay for next to nothing.
Click to expand...
Click to collapse
So, I think I know how to replace/install the speaker and I've watched a video or two on the process. Would you have any do's or don'ts, tips, et cetera?
Hello,
I have a problem with my battery percentage since the MAJ 6.0.1.
My 6 nexus is rooted, so I flashed manually system.img and new radio from the Factory Image.
After restart phone, My Nexus indicates 3000/4000% battery.
In recovery I have the right battery.
Do you know how to solve the problem?
Phone discharged thoroughly but still the same problem.
Sorry, I can not put outside link to image.
It hasn't happened to anyone ever. Ever. So searching the forums for "battery percent" will not give any results, I assure you.
i guess you dont first search for your issues solution? well, the same question gets posted on xda daily, id suggest you search. anyways, its a bug. ignore it, it will probably get fixed next update.
I cannot ignore it because I never know level of my battery
My Nexus turns off without warning me : finally, discharged battery !
Thanks
beta1204 said:
I cannot ignore it because I never know level of my battery
My Nexus turns off without warning me : finally, discharged battery !
Thanks
Click to expand...
Click to collapse
well, you could live your life stressed out, until its fixed. but i dont feel that its worth it.
simms22 said:
well, you could live your life stressed out, until its fixed. but i dont feel that its worth it.
Click to expand...
Click to collapse
Hoo, thank you for your answer !
This problem is with "boot.img" image modified for the root.
I flashed the new version... but now My nexus 6 is not rooted