My phone is completely dead - ASUS ROG Phone II Questions & Answers

today my phone suddenly restart then freeze then restart then long beep for about 10 sec. then dead and can't be power on any more help

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Phone shuts off after Restart command instead of restarting

Hello everyone,
Running into a new issue with my G5 that I only noticed started happening within the last week or two.
When the phone is plugged in and charging, sometimes when I initiate the Restart command the phone turns off and doesn't reboot. This is evident by the neat charging battery animation that you normally see when the phone is off and charging. I have to then hold down the power button to get the phone to turn back on.
Anyone know why this would suddenly start happening?

Z1 got in to water

Hi,
My brother's Z1 got in to a pool yesterday. After a couple of minutes, the phone shut down, and then turned back on. When it turned on and he got to the homescreen, the phone was working all by itself, randomly opned apps and was shut down, and then started again. And it went on like this for a couple of hours.
I told him to open all the flops, remove SD card and SIM card and whenever the phone turned on, hold the power button and the volup up button, so it didn't turn on. Today, the phone's battery was dead, so he had to charge it in order to turn the phone on. The problem is when he connects the charger, the red led begins to blink and the phone vibrates in three times rows. Like it vibrates three times, takes a little break, and then vibrates three times again.
Any suggestions, or are the phone completly dead? :/
Thanks
Skanin said:
Hi,
My brother's Z1 got in to a pool yesterday. After a couple of minutes, the phone shut down, and then turned back on. When it turned on and he got to the homescreen, the phone was working all by itself, randomly opned apps and was shut down, and then started again. And it went on like this for a couple of hours.
I told him to open all the flops, remove SD card and SIM card and whenever the phone turned on, hold the power button and the volup up button, so it didn't turn on. Today, the phone's battery was dead, so he had to charge it in order to turn the phone on. The problem is when he connects the charger, the red led begins to blink and the phone vibrates in three times rows. Like it vibrates three times, takes a little break, and then vibrates three times again.
Any suggestions, or are the phone completly dead? :/
Thanks
Click to expand...
Click to collapse
If your lucky it could be a faulty cable as my phone did the same thing until i got a brand new cable, it seems unlikely that the phone is dead if you get some responsiveness however it's still a possibility, i'd put the phone in a bag of rice with all the flaps open and all the cards removed, and leave it in the bag for around 48 hours, then attempt to power the phone back on.

Please help! Can't turn on my phone :(

Hello everyone!
I was charging my phone last Wednesday night, last I checked was the battery was at 92% , then after 15-30 minutes I checked my phone again and I found out it was dead. I tried to charge it again, but it doesn't show or indicate that it was charging, I tried pressing the power button, but no display, I tried hard reset, and it displayed the logo for a while then go black again.
I tried charging it last Thursday evening and the phone suddenly blinks red light for about a minute or more, then no reaction at all.
I tried doing some combos from forums like :
Tried doing while charging press voldown + power button = blinks a red light once
Tried pressing voldown + volup + power button = nothing happened
Tried pressing voldown + power button for 15 secs, then volup + power button for 15 secs, then voldown + volup + power button for 15 secs, nothing happened.
I dunno what to do now, please help, service centres are I think closed here in Philippines due to some implementation of the government against COVID-19.
See if https://forum.xda-developers.com/rog-phone-2/help/rog-phone-2-died-t3964171 helps at all
Kitharn said:
See if https://forum.xda-developers.com/rog-phone-2/help/rog-phone-2-died-t3964171 helps at all
Click to expand...
Click to collapse
you mean the flashing? does doing this will void the warranty? Thank you in advance
Kitharn said:
See if https://forum.xda-developers.com/rog-phone-2/help/rog-phone-2-died-t3964171 helps at all
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Click to collapse
Sorry my phone doesn't ring same as a usb disconnecting and reconnecting while connected when pressed the power button. :/
Any fix yet? This happens to my phone also exactly the same scenario pls help
Oyayi said:
Any fix yet? This happens to my phone also exactly the same scenario pls help
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Click to collapse
Mine's bricked and still waiting for it to be shipped to china to be fixed
same situation Sir. Any update on your phone now? what measures did you do? thanks!
today my phone suddenly restart then freeze then restart then long beep for about 10 sec. then dead and can't be power on any more help
Same with me. My Phone suddenly froze, and couldn't turn off or close the game (Genshin Impact) and a high pitched noise was coming from the device.
I Tried to force it to shutdown, but then it can't be turned on at all
The phone itself can't be turned on at all UNTIL some point when the phone reach 0% Battery (yes, I don't even know when does my phone reach 0% Battery)
When the phone reach 0% Battery, you can charge your phone and get some small red light indicator response, BUT IT STILL WON'T TURN ON
Then, after some couple of minutes, the Small Light Indicator would be off, the phone would be look like they're fine, it will show the battery percentage as usual when you charge your phone when it shutdown. BUT IT'S NOT FINE YET.
When I tried to turn it on (no matter Via Long Press Power Button/Power Button + Volume), it would stuck at ROG Logo, then it completely shutdown and can't be turned on again.
KuuhakuKe3 said:
Same with me. My Phone suddenly froze, and couldn't turn off or close the game (Genshin Impact) and a high pitched noise was coming from the device.
I Tried to force it to shutdown, but then it can't be turned on at all
The phone itself can't be turned on at all UNTIL some point when the phone reach 0% Battery (yes, I don't even know when does my phone reach 0% Battery)
When the phone reach 0% Battery, you can charge your phone and get some small red light indicator response, BUT IT STILL WON'T TURN ON
Then, after some couple of minutes, the Small Light Indicator would be off, the phone would be look like they're fine, it will show the battery percentage as usual when you charge your phone when it shutdown. BUT IT'S NOT FINE YET.
When I tried to turn it on (no matter Via Long Press Power Button/Power Button + Volume), it would stuck at ROG Logo, then it completely shutdown and can't be turned on again.
Click to expand...
Click to collapse
i have an issue like you, do you fix your phone now?
Any update same issue happened with my device.
I have the same problem, has someone found a solution?
KuuhakuKe3 said:
Same with me. My Phone suddenly froze, and couldn't turn off or close the game (Genshin Impact) and a high pitched noise was coming from the device.
I Tried to force it to shutdown, but then it can't be turned on at all
The phone itself can't be turned on at all UNTIL some point when the phone reach 0% Battery (yes, I don't even know when does my phone reach 0% Battery)
When the phone reach 0% Battery, you can charge your phone and get some small red light indicator response, BUT IT STILL WON'T TURN ON
Then, after some couple of minutes, the Small Light Indicator would be off, the phone would be look like they're fine, it will show the battery percentage as usual when you charge your phone when it shutdown. BUT IT'S NOT FINE YET.
When I tried to turn it on (no matter Via Long Press Power Button/Power Button + Volume), it would stuck at ROG Logo, then it completely shutdown and can't be turned on again.
Click to expand...
Click to collapse
same issue, battery at 0% and i cant charge from side or bottom usb port but when i use side port i can connect to pc and open recovery mode or fastboot mode the phone wont charge using this method but it stay on for how many hours i want if i leave it on fastboot or recovery mode...but when i try to turn on after select language (i reflashed and wipe data) it turns off again because baterry is 0%
phone wont charge from sideport too...but like i said it stays on if i leave on fastboot or recovery mode....wtf man...1 month trying to fix this...no luck yet ! maybe is the
FPC Connector Battery Holder Clip Contact For Asus Rog Phone 2 ? its not the port...i checked using voltimeter its 5v on both ports...so maybe the problem is another place​

Phone completely died

I was playing Pes mobile and battery sit at 46%, while playing half match after that screen of my phone freezing out for like 10 second and then my phone completely cant turn it on back, i`ve tried power button, vol-up+vol-down+power button but it doesnt help
this happen an hour ago, until now phone still wont turn on
please help me

Rog Phone two completely dead

2 days ago i was watching youtube my phone froze made a loud beeping noise for about 10 seconds then just died no signs of life...that same night i kept trying different button combinations to turn it back on but it failed until one time it actually booted up into bootloader and give me the option to restart the phone i pressed it and it got up to the logo screen and died again ...ive continued to try everything but it remains dead even went out and got a new charging cable and has been charging it for an hour with still no sign of life ...please any assistant would be amazing

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