Hi Everyone,
It has been going on for roughly a year now, while I'm using my phone it suddenly just freezes entirely. Touchscreen just becomes unresponsive, can't tap on anything, gestures don't work and notification bar can't be pulled down.
Physical buttons does not seem to be affected, even if my screen is totally frozen I can still adjust volume levels and I can lock the phone via the power button. After locking and unlocking my phone, everything goes back to normal, touch responsiveness comes back and starts working as it should till the next hiccup.
It happens frequently, there are times when the screen locks up 2 or 3 times in a 10 minute period window. Every time this happens, I need to lock and unlock my phone and it starts working again.
Also it doesn't seem like a specific application is doing it, it happens when I'm browsing websites via Google Chrome, it happens with Amazon App, Messenger, Google Play Store, even on the Google News feed.
It gets more and more annoying as time goes by and it still hasn't been fixed.
I have been in contact with Google Support in the beginning when it started, but all they suggested is that I should do a Factory Reset (which I did).
Has anyone else experienced this issue or is it just my device doing this?
PS.: My phone is fully stock, hasn't been messed around.
Any physical damage to the device? & Have you tried checking if the issue occurs in safe mode too? If it is caused by a 3rd party or background app it wont replicate in safe mode.
Scan with Malwarebytes.
Try clearing system cache.
Try safe mode and a hard reboot.
That qualifies for erratic behavior and may be the only sign of a virus or trojan you'll see... at first.
Either way you could be headed for a boot loop.
Regardless even if Malwarebytes finds nothing it's factory reset time. Nuke it; a trojan can do a lot of damage to you in a short amount of time.
After the reload change your Google password.
Before you load -anything- make sure the issue is gone!
If it persists it's either a firmware or more likely a hardware failure.
Related
Okay, I've got several Samsung Keyboard issues, so bear with me as I explain as it may be a bit long.
First and foremost, my keyboard keeps crashing. At first, I assumed this was just a general issue that a reboot was necessary in order to fix. This is entirely not the case, as it even happens directly after a reboot at times. Also, they keyboard crashing happens in several different ways. This normally happens while using Kik messenger, but it does happen at times while using normal text messaging as well, so I'm assuming Kik isn't the problem.
1)Normal keyboard crash, where it gives an error and the phone tells me it has stopped working.
2)Keyboard entirely disappears, yet I can still type by touching the black area where the keyboard would normally be.
3)Keyboard doesn't disappear, but text entered doesn't appear inside the text box until after closing the keyboard.
4)Keyboard crashes normally, causing either (2) or (3) to happen.
I'm unsure what's going on. I am running a rooted system, so I'm guessing it may be some issue with the root combined with something I've installed, but I'm unsure what it could be. Keyboard was (and has been) working fine for months and months, and I haven't installed anything new since the day I rooted.
I'm rooted with Rooted Community Rom. I've not had any problems with this root since I've installed it, so I don't know what the Hell is going on. Any input would be wonderful, especially if someone could tell me what's causing this to happen, or if others have this issue.
BobScramit said:
1)Normal keyboard crash, where it gives an error and the phone tells me it has stopped working.
2)Keyboard entirely disappears, yet I can still type by touching the black area where the keyboard would normally be.
3)Keyboard doesn't disappear, but text entered doesn't appear inside the text box until after closing the keyboard.
4)Keyboard crashes normally, causing either (2) or (3) to happen.
Click to expand...
Click to collapse
I'm thinking 1) is due to Low Memory causing Force Close (due to many running apps) or the Keyboard App data somehow got corrupted and 2) and 3) are happening due to GPU not being able to draw the Keyboard and letters when called upon; can't entirely be sure unfortunately.
I can think of two solutions to try however:
Clear Data and Cache of Keyboard App
Go to Settings -> Apps -> ALL -> Keyboard
Select Clear data and Clear cache
Reboot or start a messaging app and start typing again
Try another Keyboard App
Many options available, try: AOSP Keyboard, Google Keyboard, Swype
Hope that helps!
Clearing it and letting it reload does fix all of the issues, but it just happens again shortly after. I don't have very many apps, and normally still have around 100MB RAM free at all times. I don't use social media or anything on the phone at all, and most everything else is just Google things, Kik messenger, and stuff pre-installed on the phone(Like the normal sms app, phone app, etc) Reboot, clearing memory, etc, all have the same result. Fixes the problem, only for it to happen again shortly afterward. Sometimes, in the case of the keyboard going blank, clearing memory doesn't fix the issue. It re-loads with a blank keypad. Doesn't happen very often, but it did once or twice today.
I've tried using Swype since it's already pre-installed, but it's not really the same size as the standard keypad and it's difficult to adjust to typing on it :\ I suppose I'll have to make due with using it for now, because that keypad doesn't seem to freeze or crash at all as I've used it (wasn't for very long, but the normal keypad tends to crash at least twice within the span of an hour if it's used regularly).
It wouldn't even be a problem if it wasn't happening so damned often. I'm used to things crashing at random, because having a load of apps (before) caused it to make things crash sometimes. But this is definitely not a "sometimes" issue. It's a "Please God, make it stop" issue lol
BobScramit said:
It wouldn't even be a problem if it wasn't happening so damned often. I'm used to things crashing at random, because having a load of apps (before) caused it to make things crash sometimes. But this is definitely not a "sometimes" issue. It's a "Please God, make it stop" issue lol
Click to expand...
Click to collapse
I know how that feels. I remember experiencing those keyboard symptoms you mentioned in the past. Frankly, I couldn't leave the stock ROM fast enough.
You should try AOSP or Google Keyboard, the keys are bigger and appear less confusing than Swype.
My phone has recently developed this problem of constantly restarting apps while I'm in the middle of using them. It's not specific to any one app, I've had it happening with every app I've used today, like Twitter, Chrome, Shattered Pixel Dungeon, Quickpic...
I've read about the issue that Android System Webview is causing with this device and uninstalled that, but the issue persists, even after a few reboots and some time being completely shut off.
I haven't made any changes to my phone lately, but I have noticed that my battery has been draining more quickly than usual over the past couple days. I have not been using it any more than I usually do. I do use Clean Master, which I also tried uninstalling, but with no improvement.
My phone is completely stock. I have no problem rooting it if necessary, I just haven't had any reason to with this phone. I've been pretty satisfied with it until today.
Update: The screen will sometimes turn on by itself. Not to the home screen, just the lock screen.
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
queensgate555 said:
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
Click to expand...
Click to collapse
So weird, but same thing has been happening to me the past few days. But I have a justified cause. It started immediately after installing Franco Kernel.
Sent from my Nexus 6 using Tapatalk
queensgate555 said:
My N6 is running Android 7.0, have not had problems until a couple of days ago.
The right half of my display started scrolling while, the left side of the display was normal. I powered it off and back on a couple of times and, the issue was still there; I panicked and did a factory reset from the "Settings" menu hoping that would solve the problem, it did not; I still had a jacked up display.
Is this a failure mode that anyone else has seen?
I powered the phone off and, turned it back on with the volume control button pressed and, it booted into safe mode(?) then, I toggled the mode to "Restart" and, upon restart, my display was normal. This was not the end as, it will occasionally be split screen when I unlock it. I have discovered that sometimes if I receive or make a call the display will return to normal, if not, I just power cycle it into the safe-recovery mode (but not do anything else) then toggle to restart and, it's all good until next time.
Is it possible that another device (blue-tooth) in close proximity could cause my phone display to act up?
Click to expand...
Click to collapse
It is a known hardware issue in some N6 phones, some have it and it only shows up on certain rom / kernel combos, even stock. One thing that helps is to use the interactive kernel governor and/or the down sampling factor. Of course you will need a kernel manager app for that.
https://forum.xda-developers.com/showpost.php?p=63249802&postcount=4602
Pkt_Lnt said:
It is a known hardware issue in some N6 phones, some have it and it only shows up on certain rom / kernel combos, even stock. One thing that helps is to use the interactive kernel governor and/or the down sampling factor. Of course you will need a kernel manager app for that.
https://forum.xda-developers.com/showpost.php?p=63249802&postcount=4602
Click to expand...
Click to collapse
That's good to know.
I inserted the Bluetooth question because, coincidentally or not this issue presented when I acquired a wristwatch ($19.00 from China) that connected to my phone via Bluetooth, It had it's own fitness app which I installed (which did not work). To me, there seems to be more "connection" than expected as, the fault thing only seems to happen when the watch was powered on (but not even connected via Bluetooth). If there was a bug caused by the companion app, that should have been taken care of by the factory reset.
I'm going to do some "scientific testing" by, not powering on the watch for a week and see if the issue reoccurs. Meanwhile, I will read up on kernel manager apps.
I've since flashed stock pn, and now elementalx. It's not acted up yet. Seemes to be a better performance kernel. We'll see how battery is. Sorry to hijack your thread!
Sent from my Nexus 6 using Tapatalk
queensgate555 said:
That's good to know.
I inserted the Bluetooth question because, coincidentally or not this issue presented when I acquired a wristwatch ($19.00 from China) that connected to my phone via Bluetooth, It had it's own fitness app which I installed (which did not work). To me, there seems to be more "connection" than expected as, the fault thing only seems to happen when the watch was powered on (but not even connected via Bluetooth). If there was a bug caused by the companion app, that should have been taken care of by the factory reset.
I'm going to do some "scientific testing" by, not powering on the watch for a week and see if the issue reoccurs. Meanwhile, I will read up on kernel manager apps.
Click to expand...
Click to collapse
Well, so much for "scientific testing" and wishful thinking.....didn't take long to eliminate the wristwatch, now to fix the problem.
.
I am finding that my apps that send notifications, specifically that I send through LIghtflow, are either not notifying, or doing so 30 min. to an hour late.
I am also finding that installing as well as uninstalling apps are quite slow.
POwer saver is not on; battery optimization is not on for the offending apps; they are set to run in the background.
Anyone else experiencing this? Or any suggestions?
Regarding the slow downloads, I am finding the download finishes (according to the status bars, etc), but it then goes into a state of Install Pending. Can't find anything on that.
For anyone who cares, I have it resolved for the time being.
After 2 factory resets, I remembered back to the days i used to root my phones, and remembered that one strongly recommended task in that process was to delete cache.
So I did a final factory reset and deleted the cache also and all seems to be good.
When this crops up again I will try the cache delete w/o a factory reset and see how it goes.
Not getting much help here but I'll keep this thread upgraded.
It is again not working right. Lightroom is either not notifying or it's doing it 30 minutes late.
Play store downloads but then doesn't install for a period of time.
I'm beginning to think something is wrong with the phone.
This thing is driving me nuts. Following is what's going on, and have seen:
I've gone through 4 factory resets. All works find at first. Having decided that maybe there is an app interfering, I installed an app or two, tested, repeat...with delays between repeats. All seems fine.
But then late into the second day, w/o any installs, I goes haywire again. Symptoms are:
I use DGT GTD for my ToDo list. First thing I will notice is that when I add a new task, it will NOT show up in the widget list, and at the same time it stops notifications.
All apps stop sending notifications to Lightflow...or LIghtflow does not recognize the notifications. Not sure which is the case.
When add a new app on the Play Store, it downloads as quick as normal, but then it takes forever to install.
I installed AVAST, and checked for viruses. Came back clean.
I suspect it could be a phone problem. My Mate 9 works fine right now, with all the same apps. But, when a factory reset results in it working (at least during the short time a tech would evaluate), the phone can't be exchanged.
If anyone has any thoughts. I'm all ears. I'll keep posting, hopefully, ultimately, with a resolution. Maybe it'll help someone.
So to start things out my phone was working quite well on Oreo. I kept trying to postpone the update and eventually it auto started the update; without my permission, because I was connected to Wi-Fi after postponing the update about 3 times. Needless to say, immediately after the update my phone started to act what it seems like borked out completely. To further explain my issues ill attach a few screenies as well.
(Issue #1)
The phone is connected to the towers, however even though I can send texts and calls I have no "service" and cant use the internet at all, i.e internet browser, YouTube, Instagram, Pandora, etc... nothing loads at all it will simply say no connection in gray at the bottom of the screen. YouTube just has the circle buffer constantly, Pandora says buffering and will never load, Instagram just says couldn't refresh feed. Google maps will go into offline mode and wont ever reconnect back. Again all of this happens within 20mins or ~3 hours after the phone turns on and only solution is to restart phone. This is also not network related because even under Wi-Fi all issues are still present. Going into airplane mode and turning it on/off does nothing. ONLY a restart or power off/on fixes the issue.
(Issue #2)
Wi-Fi doesn't auto connect even though the option is on.... every-time I have to go into settings and manually click it, not a big problem but why?
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Mr. Orange 645 said:
Try rebooting into recovery and clearing cache. If that doesn't fix it, try a factory reset.
Click to expand...
Click to collapse
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
I've been running Pie since the betas, and am now on CSAA and I don't have any of those issues. Hopefully a factory reset fixes it all for you.
Any update on the issue OP?
I am also on Pie view firmware science and haven't experienced any of those symptoms. For me, only 2 other hiccups where my video on my lock screen somehow flipped upside down randomly and the 2nd i lost my customized notification bar icons via swift installer.
LostDarkSoul said:
okay will do! I have also noticed my 3rd issue with the device is YouTube will also randomly just pause, even though it didn't need to buffer or anything like that. its as if I hit the screen to pause it even though I didn't do that.
Click to expand...
Click to collapse
Having the same exact problem.
Driving me crazy