Wireless charging stopped working 4 XL - Google Pixel 4 XL Questions & Answers

Wireless charging stopped working 4 XL - Google Pixel 4 XL Questions & Answers

I see on some sites that users are reporting this and some think that it's related to the security update in March. That seems to be when mine quit charging wirelessly on known-good chargers.
On mine, it intermittently will never handshake with the charger, start to charge then lose connection or never charge beyond a certain point.
Wondering if anyone here is having this problem.

This sounds like the issue people have had with battery connector. There seems to be a faulty battery connector or easy to break small piece. Many have reported this and have had to either fix it themselves, get another unit or pay to get it fixed. Search around you will see what I mean. I haven't heard anything about an update causing this. I have heard that there is a piece that connects battery to phone that breaks easily. I've read quite a few reports of this and how a slight drop can cause it to break and cause charging issues... Read one person put a piece of electrical tape on it and fixed it that way.. idk. That probably doesn't help much. I hope you get it fixed. If you think it's March update and want to rule it out install April update.

FoneWatcher said:
I see on some sites that users are reporting this and some think that it's related to the security update in March. That seems to be when mine quit charging wirelessly on known-good chargers.
On mine, it intermittently will never handshake with the charger, start to charge then lose connection or never charge beyond a certain point.
Wondering if anyone here is having this problem.
Click to expand...
Click to collapse
Check for a swollen battery. On mine the glass started to separate near the volume buttons. I didn't find it until I took the case off and inspected it carefully. I was able to get a free replacement. There was extended coverage for 4XL battery issues... maybe still available. My issue was not the same as the battery connector issues also documented on XDA.
Erratic wireless charging and swollen battery
This issue is related to the battery, but not the connector issue others are having. About 3 weeks ago I started experiencing erratic wireless charging. Sometimes it would be fine, other times it would just stop for no reason, or not even start...
forum.xda-developers.com

v12xke said:
Check for a swollen battery. On mine the glass started to separate near the volume buttons. I didn't find it until I took the case off and inspected it carefully. I was able to get a free replacement. There was extended coverage for 4XL battery issues... maybe still available. My issue was not the same as the battery connector issues also documented on XDA.
Erratic wireless charging and swollen battery
This issue is related to the battery, but not the connector issue others are having. About 3 weeks ago I started experiencing erratic wireless charging. Sometimes it would be fine, other times it would just stop for no reason, or not even start...
forum.xda-developers.com
Click to expand...
Click to collapse
That was it exactly.
I talked to them and they escalated me to the "product safet6y team" and I'm waiting to hear back from them to see if they will replace it.
I was heartbroken when it lost wireless charging because I really wanted to keep this phone as long as possible and hated that something was broken. It's almost perfect in every way (and no notch or punch-hole.)
I also had the Soli unit go bad and they replaced my phone early on under warranty. I think LG did a great on these as the ODM, but it looks like their component sources were the problems.
Thanks again for the excellent help.

So I was having the same problem. I had to pop the back off my phone. You can see where the wireless charging pad has a spot where it contacts two pins on the phone side. I bent those two small pins slightly upward and put the back back on. YouTube how to get the back off I only used a small pry tool and my fingernail to bend the pins. You don't need to unhook the back. You can do everything with it connected.
Go slow be careful Good luck

Related

Touchscreen Issue While Charging

So I just noticed something really bizarre with my Nook. The touchscreen started freaking out with false touches all over the screen. I used the Dolphin gesture interface to see what was going on, and every touch would register random touch points all over the place.
This happened while plugged into the Nook charger. The issue went away immediately after unplugging from the charger. I was afraid it was a heat issue, but this is not the case. I suspect it is the charger, and I am hoping it is not the touchscreen itself.
Has anyone else experienced a similar issue? I will try another charger later today and see if the problem is sill there.
--MrAnt--

I myself experienced something similar where the default browser kept doing odd things I just restarted and it seems to have gone away.

I tried restarting as well and the issue was still there. It only went away when I disconnected the charger.
--MrAnt--

I've had my nook for two weeks now and have noticed the same thing - weird touchscreen behaviour that goes away the instant I unplug the charger (usb).

I have seen this behavior on phones when I attempted to use cheap chargers. I suspect the voltage was not within tolerance and it caused the problem, based on the testing that I did. If you are using the original charger that came with the unit, you should try to obtain a new one.

I get this issue if my screen gets even slightly smudged. I think that once the official App Store comes I'm going back to stock and getting a warranty replacement.

This is a well known issue with many of the units.

jerrykur said:
This is a well known issue with many of the units.
Click to expand...
Click to collapse
I had the same issue with my first unit, I have had it replaced twice, (not because of this, but another issue). My current unit works fine connected to power. However It came with stock 1.0.1 and that may have fixed the issue in software.
migrax

The issue is most likey wit the stock charger wall wart. I have noticed that mine makes some VERY loud buzzing when plugged in and no cable plugged in. Prolly cheap caps in there. Poor filtering at best. This electrical noise is likely causing false capacitance spikes in the screen.
Almost tempted to order a spare and tear it down...put some electronics skills to use and build a better mousetrap as it were.

This happens to me as well. I have used family members and girlfriend Nook charger and it still happens. It doesn't affect 1 out of the 4 I bought.

So I figured out what was causing the problem. I was trying to use the charger plugged into a DC-AC inverter. The problem went away as soon as I plugged it into an AC outlet. I guess the Nook charger is sensitive to non-pure sine waves.
deadbot1, I noticed my charger also buzzes rather loudly when plugged in but not charging. I guess the chargers are not the greatest quality, based on the other comments here.
--MrAnt--

Yep, definitely low quality under the case. I've noticed that mine gets flat out HOT if charging from a low battery condition as well.
Once I'm back to work(stupid snow in SD) and have more free cash coming in I am going to order a spare and reverse engineer it with the goal of building a better replacement. I'll be posting my specs and designs as I go. Gotta see whats in there first...but I'm pretty sure that my new one will be based around a TS7805CZlinear regulator and a picaxe uMC if it needs brains.

[Q] Salsa touch response works weird while charging

Hi,
I have this strange problem happening since yesterday on my brand new Salsa. When I put it on charging and leave it on a wooden table, the touch screen responds weird to my touch. The ring lock will not open all the way or shortcuts will work weird. The soft keys at the bottom too go absurd not responding or giving different options.
If I pick the handset (probably providing grounding), everything works normal thereafter. I'm using only the original charger provided with handset.
Additionally even the sound into my car's auxillary port is behaving as weird filtering or dimming the vocal frequencies but allowing the music to get through.
Does anyone know why this is happening?
Only incident to have caused this I guess is when the sales guy I went to plugged the phone onto a blackberry charger yesterday for a few seconds.
Could it have caused some damage to some internal part - diode or something that is leaking AC voltage onto the capacitive screen ? Can I have it repaired at HTC ?
Since it's not even a week old, I'm too distressed about the weirdness. PLEASE HELP!

does seem like it could of done some damage as blackberry's do take a lot more juice than the salsa, personally i would take it back and tell them about the problems you have had only since the dude abused the phone lol

I will surely be taking it back but want to confirm if its the problem with the phone or charger, because I do not see this problem when I charge from my laptops USB.
And I want to know what it is before I take it to them. Its much safer to find the problem and tell them rather than allowing them to figure it out themselves and in turn damage something else.
Thanks

your laptop will deal 5v 1a max before the computer will cut off the usb supply due to risk of overload, new blackberry chargers deal a lot more than that due to the juice the device needs to charge, almost like different laptop chargers the difference in the supply would kill your laptop, i don't have any problems with my device regardless of surface it is resting on.

I have the same problem
I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))

Resolved
With some searching I resolved this problem or I can say I at least know why this is happening.
It is the charger that is faulty and not the handset. I changed it with another HTC charger I had and the problem disappeared. I figured the most logical explanation is what I read in one of the post elsewhere in this forum.
The charger could be faulty to be leaking some AC voltage along with the charging DC juice. This leaked voltage interferes with the sensitive capacitive touch screen. If we hold the handset in hand, we are providing a natural grounding and hence the problem disappears.
I personally would not like this to continue and so I'm going to take it back to my vendor for replacing the charger or if the need be, buy a new one.

Akinawa32 said:
I have the same problem, but it was observed from the time of purchase. So do not worry and take the phone in hand))
Click to expand...
Click to collapse
Try using another charger and see the difference. Hope you can get your charger repaired or replaced!
Take care.

this is due to a grounding problem or/and leaked ac current....

This problem occurs when your charger supplies more power than required by the phone to charge.The only solution for your prolem is changing your charger.
Sent from my HTC Salsa C510e using xda premium

I had once another problem, that my Salsa overheated (red-green blinking) when I charged it and my Wifi was on. Maybe a background-process could be responsible.

usb charging problem

hi
i have a problem with my SGN the device keep telling me its charging even when i disconnect the device from the charger i have tried to flash a new kernel with no luck the problem remain and i have flashed a new rom and made a full wipe and im still getting this error dose any one knows what's causing this problem help me please
thanks in advance

Dirty micro usb connector
You might try this. It fixed mine, which is why I wrote it
It might "look" ok, but get a strong power loop (15x) to really get a good
look at it.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18

I had the exact same problem last week. Ics was unusable due to pop up: charging paused. Voltage to high. Even when usb was unplugged.
I fixed the problem by running the battery flat. Charged to 100% ran fully flat again and then charged again. No problems since. I think the problem was caused by flashing cm9 when on charge. Sounds unlikly but its all i can think of.
Hope this helps
Sent from my GT-N7000 using xda premium

hero-guevara said:
hi
i have a problem with my SGN the device keep telling me its charging even when i disconnect the device from the charger i have tried to flash a new kernel with no luck the problem remain and i have flashed a new rom and made a full wipe and im still getting this error dose any one knows what's causing this problem help me please
thanks in advance
Click to expand...
Click to collapse
this problem has been discussed earlier. please do a research and you will see a solution. the problem is hardware not software. take the battery off and then push the usb pins straight insde the phone. take a tiny screwdriver and push the usb pins in the usb port of the phone straight back inside the phone. problem solved.

Final solution to charging problems
Guys, stop messing around with cleaning and pushing before you do more damage to your Notes.
http://www.ebay.ca/itm/180772505164...X:IT&_trksid=p3984.m1497.l2649#ht_3514wt_1002
arrived today, 7 minutes later replaced and all good and working perfectly. It is really easy to do that (unless of course you have warranty, in that case just have Samsung do that for you - I couldn't because Samsung does not give a flying f**k about customers in Canada who happen to prefer the International version of their own f**ked up product - especially with the COMMON problem like this one)
There is a video tutorial on YouTube about opening the note, for this particular part it takes total of 12 philips screws and prying the case with plastic case opener - I ordered this tool of e-bay as well)

You don't need to be an expert to fix this problem...
You get an airbrush and blow some air on your phone's micro USB port. Do it a couple of times and you should be good to go. Some logical reasons why you get this problem, is that overtime some lints and dusts can gather and accumulate on the insides of your Note's micro usb port.
A simple airbrush is all there is to it.

I my case i tried cleaning with air, with alcohol while it was in the phone and when it was removed from phone and nothimg helped. Replacing the 16 dollars part fixed the problem (hopefully) permanently
Sent from my GT-N7000 using xda premium

Just to chime in with my own experience. I started having this problem a few weeks ago. The phone would keep telling me it was charging, even with it not connected to any charger, or would constantly flash the battery icon in the notification bar from charging to not charging continuously. Even rebooting the phone did not help at all. When the phone was off, the screen would continuously show a grey battery, then a green battery with the indicator dots below it saying it was charging (and it was not even connected to a charger). Since the phone was constantly keeping itself awake from turning itself from a charge state to an uncharge state, it would drain the battery quicker than usual, about 10%/hour when screen was off on ICS.
At first cleaning the ports with a interdental brush and some alcohol and then blowing some compressed air helped for a few weeks and then the problem came back. After that, cleaning the ports did not work. I have also tried pushing the usb strip inside the port in as suggested above and that did not work.
I figured it was a hardware problem as I did a search and I saw that the Galaxy SII and GNexus (which are also 2nd generation Galaxy S phones as the Note is) were also having the same problems as well, and the result in most cases was to replace the charging port. In fact there is a 17+ page thread in the GNexus forum where the charging ports are problematic here on XDA. I guess the charging ports in this generation of phones are not that great as I have never had a problem with the charging ports of both my Epic 4G and Nexus S 4G (which were from the 1st generation of Galaxy S phones).
Since I am in the USA, Samsung USA will not fix my phone since it is an international version, and I don't want to ship it out of the country, wait weeks, pay a lot on shipping costs, and hope they actually do fix it. So I decided to fix it myself.
So long story short, I ordered a new charging port from eBay (~$10 shipped) and a set of Samsung phone maintenance tools (small phillips and torx screwdriver, tweezers, a pry tool and 2 guitar pick looking tools) from eBay (~$3 shipped) and watched a few disassembly videos on Youtube and did it myself. It was actually very easy to do and took me no more than 15 minutes. All fixed now, no more "phantom" charging, no constant annoying phone waking-up-by-itself notification beeps, etc.

My solution
Same problem here too...but thanks to some posts in XDA, I could determine that it was basically a result of dirty USB connection points.
So, I used a tooth brush to gently rub and clean the connection points from the outside ( without dissembling the USB port- not that adventurous u see!).
After a little bit of cleaning and blowing air into the port I switched on the phone and the problem was gone!:good:
Been just a couple of hours since the 'treatment'- will keep you guys posted if it comes back...fingers crossed!!

knedge said:
Same problem here too...but thanks to some posts in XDA, I could determine that it was basically a result of dirty USB connection points.
So, I used a tooth brush to gently rub and clean the connection points from the outside ( without dissembling the USB port- not that adventurous u see!).
After a little bit of cleaning and blowing air into the port I switched on the phone and the problem was gone!:good:
Been just a couple of hours since the 'treatment'- will keep you guys posted if it comes back...fingers crossed!!
Click to expand...
Click to collapse
Good luck!
Hopefully yours continues to work after the cleaning. Mine did the same thing for a couple of weeks after cleaning it and no amount of cleaning or pushing the pins back worked. I finally broke down and bought a new charging port and did it myself (see my post above yours). In fact, since I did that fix, it has been forking flawlessly ever since. I still think it's a common problem in the 2nd generation of Galaxy S devices (GS2, GNote, GNexus) for whatever reason since it hasn't happened to either of my 1st generation Galaxy S phones (Epic 4G and Nexus S 4G). Maybe a bad batch of charging ports for our phones possibly. In fact I'm thinking about buying another charging port as back up if it does happen again just so I don't have to wait a few days for the part to arrive.
If it does happen again and cleaning doesn't work, then I really do suggest changing the ports. It is really easy and their are several videos on YouTube that show you how to open and take apart your phone. You can buy everything you need off eBay for about US $15 (charging port and Samsung tools).

Hi all. There is a standalone way to charge the Note GT n7000 battery? I'd like to try if it works before buying a new usb module but without battery I can't.
Thank you very much.