My redmi note 9 is on miui v12.0.6.0 QJOINXM (Indian version). The wifi router in my house supports 2.4GHz/5GHz dual band. My phone often disconnects from wifi. It is like the phone is showing connected to wifi but there is no upload or download speed. I have to turn off the wifi option in phone settings and turn it back on for the connection to work again. It happens every 1 minute or so and it is very frustrating. Please if anyone could give any suggestions.
I am also facing the same problem. Did you get any solution?
Same here, bloody annoying.
Connects to access point no problem, remains connected to access point no problem but it's pot luck if you get data flow.
Using my Redmi right now, so hopefully this posts ok.
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As the title says, the phone doesn't connect to the 5G band of my WI-FI.
It recognizes it and lets me enter the password, but when I do so, it gets stuck in authentication and saving, it enters into a loop of that.
Although it works perfectly fine with the 2.4G band...
My WI-FI is working perfectly fine on my other devices (Ps4, Huawei Mate 20 PRO), and I enter the correct password every time too. So has nothing to do with that.
The problem has to do with the phone. Does anyone know how can I solve it?! My version is the global one.
Thanks in advance.
Mine works perfectly on the 5G band,and it's also the global version.
Maybe there's 2 much interference from other networks?
Something to try : go to you router's setup settings,disable the 2.4G network and try to connect your RM3 to the router while you're standing next to it...
What's your firmware version @roadworker ?
roadworker said:
Mine works perfectly on the 5G band,and it's also the global version.
Maybe there's 2 much interference from other networks?
Something to try : go to you router's setup settings,disable the 2.4G network and try to connect your RM3 to the router while you're standing next to it...
Click to expand...
Click to collapse
I did that of disabling the 2.4G band and still doesn't work. There isn't any interference in the signal, it's my own Wi-Fi and there aren't any walls whatsoever between. The thing is that even my 6 years old LG G4 connects perfectly to my Wi-Fi...
Are there anyone with the same problem?
If it work for you, what is your firmware version?
@sakilxda,I'm on 2.09 for about a week now.....
Chinese or European firmware?
European - Global
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
you could try do disable Wi-Fi scanning - search in the settings for 'scanning' and under Wi-Fi scanning, disable wifi and bluetooth. it may just fix the issue... so i have read on the telegram group forum
draggoon said:
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
Click to expand...
Click to collapse
Same here, I am having this issue. I hope it get fix on future update.
---------- Post added at 12:22 AM ---------- Previous post was at 12:02 AM ----------
reg66 said:
you could try do disable Wi-Fi scanning - search in the settings for 'scanning' and under Wi-Fi scanning, disable wifi and bluetooth. it may just fix the issue... so i have read on the telegram group forum
Click to expand...
Click to collapse
Tried this one, but it didnt fix the issue. Network still restarting
I have the same problem but I tell you what happens with some routers, or internet companies, in some places it happens in others not
Up.
Does anybody else experience this kind of issue?
This happens to me too often, is very annoying and upsetting.
This happen to me as well, I will try to play with airplane mode on and we will see what happens
has anyone found the solution?
Simo88ist said:
has anyone found the solution?
Click to expand...
Click to collapse
Solution is change your router wireless signal to either 2.4g or 5g but not mixed, as the phone tends to jump between the 2 quite often causing the disconnects.
Sewje said:
Solution is change your router wireless signal to either 2.4g or 5g but not mixed, as the phone tends to jump between the 2 quite often causing the disconnects.
Click to expand...
Click to collapse
this solution could work at home, but this problem can happen everywhere.
Happen even when I work .....
for me using only one sim fix for now
I have 2 sim cards, but 1 is off. When I'm not playing - don't see the difference, maybe it restarts, but I don't see. But if I'm playing on wifi I see wifi restarting every 3-5 minutes. Can't switch off the connection, playnig online game...
i have the same proplem , but on android 10 beta 5 this issue is gone
thanks
ali.ali0770 said:
i have the same proplem , but on android 10 beta 5 this issue is gone
thanks
Click to expand...
Click to collapse
Good news!
But GPay won't work on Android 10?
Anybody have any news about fix this bug on 9?
The solution
draggoon said:
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
Click to expand...
Click to collapse
Hey I've found out what to do and it's pretty simple. The cause of the disconnecting is that this phone keeps from switching from 5ghz Frequency to 2.4 and back so what you need to do is make your router stay at 5ghz or 2.4ghz (you can watch a video about the deferences so you can choose what to turn off)
Follow these steps:
Go to settings---Network and Internet---WiFi---click on your wifi---find gateway number (example 192.***.*.1) then write it in a Browser and it will send you to your Router provider website.
Now that site looks different from person to person so what you do now is look around that site until you find an option to turn off one of both GHz (2.4 or 5) so yeah that is pretty much it have fun a with stable wifi connection =)
Rafaat Choki said:
The solution
Hey I've found out what to do and it's pretty simple. The cause of the disconnecting is that this phone keeps from switching from 5ghz Frequency to 2.4 and back so what you need to do is make your router stay at 5ghz or 2.4ghz (you can watch a video about the deferences so you can choose what to turn off)
Follow these steps:
Go to settings---Network and Internet---WiFi---click on your wifi---find gateway number (example 192.***.*.1) then write it in a Browser and it will send you to your Router provider website.
Now that site looks different from person to person so what you do now is look around that site until you find an option to turn off one of both GHz (2.4 or 5) so yeah that is pretty much it have fun a with stable wifi connection =)
Click to expand...
Click to collapse
This fix only WiFi issue, how about in cellular network restarting?
I have several different devices connected to my wifi and dont have any issues. When I connect my Note 9 to the network it initially works fine. After being connected for a while my internet seems to go down. My phone shows that I am still connected to the network but says internet may not be available. All the other devices in my home lose internet connection as well. I can't get back on to the internet until I power cycle my router. Sometimes it will happen immediately after connecting my phone and sometimes everything will work for a while before going down. It has never happened when the wifi on my Note 9 is off. It's pretty frustrating and I haven't been able to find solutions. Anyone got any ideas or had a similar experience?
@Finnmetcalf214
Sometimes, the router's memory becomes full and needs flushing in order to work properly.
If the router needs rebooting often or you find yourself unplugging your modem every few days, you might need to request a new modem from your ISP ( if they provided it ) or purchase a new router.
I just bought this phone and I'm trying to use it in my network. I use Ubiquiti products (16-port switches and a bunch of AP access points). I connected the phone via wifi to my network and it has no problem for a while until it just doesn't have Internet connection. It stays connected with its IP address intact but for some reason it cannot seem to reach the Internet. The workaround is to simply turn off the wifi module and turn it back on. It's randomly happening and the workaround is very annoying.
I have a couple of other mobile devices (iPads, iPhones, Android phones, Windows laptops, etc.) and I never experienced the issue with these. I tried connecting the Redmi 9C to all my wifi networks:
Guest wifi with captive portal
Main wifi with RADIUS authentication
IoT wifi with regular WPA2 personal authentication
I tried resetting the wifi settings of the phone. I tried reinstalling the latest MIUI fw/sw.
and the result is the same, every time. At this point, I can safely consider that there has to be something wrong with the phone. I'm not sure if it's because of the MIUI 12 update because I updated the phone to the latest firmware as soon as I got it out of the box. Is this a known issue with this phone? I have another Xiaomi phone (Mi Mix 3) on the same network without any issues.
Any ideas?
Same thing is happening with my Redmi 9c
I am encountering the same problem with my device.
I have my region in Bangladesh (the country I live in) ,tried changing it a few times. Also upgraded my MI UI version but nothing changed.
Ariq55 said:
I am encountering the same problem with my device.
I have my region in Bangladesh (the country I live in) ,tried changing it a few times. Also upgraded my MI UI version but nothing changed.
Click to expand...
Click to collapse
I don't face this problem in my device which framware you using
Try to update in leatest framware
I always use the updated firrmware but it's too late, I returned and asked for a refund for this phone and replaced it with a Huawei Y6P.
I'm having a similar issue with my redmi 9, wifi works fine but all of a sudden it stops working even though it's connected. Apps dont load, messages dont go through and i have to toggle the off and on wifi. I'm on miui 11, there are no updates available when i try to update but i'm about to ask for a refund. This issue is very annoying
Even when my WIFI is connected and shows it is connected, i cannot do anything online. i have to reconnect to my WIFI to use the internet. This problem occurs really frequently like 3-4 times in 10 min. Please let me know what i can do.
The same here,even showing that I'm connected to Wi-Fi, need to turn off and turn on Wi-Fi
Just picked up this phone and having the same problem but while connected to 5GHz 'so far'.
whem i'm downloading something in play store and lock the phone the speed of the wifi in my phone drop to the floor, from 400 to 10 kb/s
gomezjeffrey said:
Even when my WIFI is connected and shows it is connected, i cannot do anything online. i have to reconnect to my WIFI to use the internet. This problem occurs really frequently like 3-4 times in 10 min. Please let me know what i can do.
Click to expand...
Click to collapse
I've been getting similar problems as well.
I often do a reboot but on one occasion the problem lasted for an entire day!
Did anybody find a solution?