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Hello there,
As a newcomer, I found out these foruns filled up with great information and guys willing to help, so came here to ask for some help ....I am both excited and dissapointed with my brand new Milestone. Bought the handset about 5 days ago, which came with Android 2.0. Then updated it straight away to version 2.1 via "Motorola Software Update". So far so good ...here´s the problem I am facing :
While connected to wi-fi or 3g(issue is easier to notice due to 3G icon at the task bar, which points out in those small arrows data that is being sent/received) phone stops to receive data out of the blue. All connectios are cut off(it also happens when the handset is locked up). Some basic trouble shooting i did:
- tested all pcs connected to the same wi-fi network. No issues detected for these
- reset wi-fi router configs. Didn´t work
- tried other wi-fi router. Presented same issue
- swapped another carrier chip to test 3g connection. Presented the same issue
- tested my GSM chip on ther phone. Worked properly
- Reset phone to default settings. This time the connection took longer to drop, like 30 minutes, instead of the usual 10 minutes. After the first drop, it´s started behaving the same way again.
It seems pretty much that there an issue going on here (obvious...hehehe). I am considering the following:
- Might be a software issue. So, right now i am downgrading it back to 2.0 version, check if it works properly and then move to 2.1 hopping to get the issue fixed.
- Use retailer warranty and claim for a new phone =/
Could you guys help me out ??
Thanks in advance and Best Regards !!!
Guys, after downgrading version to 2.0, phone stills presenting the same issue. I think it´s turning into hardware issue =/....does anyone have a clue about it?
Thanks and Best Regards!!!
Hey guys. First of all I want to thank you all for detailed information and in advance for helping me I've got a really weird problem that I can't solve. I bought my milestone from a guy(second hand) and I found wi-fi and bluetooth is not working. I thought that I can solve the problem but I can't find any solution over all android forums.
I flashed some different ROM's but nothing affected the Wi-Fi and Bluetooth problem. When I try to Turn On Wi-Fi it tries to start and then stops then again starts, it goes on and on. I tried to find original MAC address it shows 00:00:00:00:00:00. I tried to Mac Spoof but I can't change it from terminal.
And for the bluetooth I click Turn On then it tries to turn on and stops like I didn't click anything.
As a summary I lost my Wi-Fi and Bluetooth. Anyone can help me restoring it back to normal? Cause in my Area 3G is unstable and I want to use my home network! I can't use it any more. I'm waiting for the good responses.
Thanks in advance...
Please help. This is important for me... If someone helps me I'll donate 15 USD from paypal. Thankssss...
There are several possible reasons why it's not working. They include:
Bad hardware.
Corrupt software.
Non Stock Firmware.
To eliminate the last two, you can flash the appropriate SBF.
To do this, follow the instructions on how to get your milestone back to stock here: http://forum.xda-developers.com/showthread.php?t=696845
On the page to get sbf, scroll down to the 2.1 section and dowload the latest version for your carrier
This will completely wipe your phone, and make it like a new phone. If that doesn't resolve the issue, the problem is probably hardware related.
If this worked for you, please donate the $15 to xda. You can do that via http://forum.xda-developers.com/donations.php
Thanks for quick-reply. But i tried this one before. But it didn't solve this issue. I'll try one more time... How could hardware (both bluetooth and Wi-Fi) be bad? There must be a way to return it back... I'll update this as i try again the original file...
ggursel said:
Thanks for quick-reply. But i tried this one before. But it didn't solve this issue. I'll try one more time... How could hardware (both bluetooth and Wi-Fi) be bad? There must be a way to return it back... I'll update this as i try again the original file...
Click to expand...
Click to collapse
I'd assume that the same chip runs both as is usually the case for embedded systems. If the original firmware doesn't work, the it's likely a hardware issue.
I tried a new update and bluetooth worked for once. And then stopped again. And I sent to warranty they said they cannot change all mainboard cause it'll cost near phone's cost. And after I see Bluetooth works for once I thought may be it's radio based problem. How can I update the original radio update only? Thanks in advance...
I have got exactly the same problem.
I have already sent it back to motorola under warranty and they changed a few things. It work for about a day and then exactly the same.
I thought the update to froyo would work, it did for a day and then reverts back to the same problem.
Have you solved this yet?
Ok since nobody will notice this problem on i9001 general topic on i9000 category, i will make a new thread here.
How do fix this problem ? after a long sleep, like 1-2 hours, wifi will automatically drop and 3g won't properly connect.
Also, Google Plus app can't be deodexed or installed either, so it gives crashes.
How do we fix these ?
Here use the xxkp4 modem http://dl.dropbox.com/u/63588663/SMD_MODEM_I9001XXKP4_CL374422_REV00_user_low_ship_EMMC.rar
Somebody with kq7 please try them and tell us if it's working.
But couldn't we have the modem from xxkq1 ? i am on kq1, just tell me what files to extract and i will make an archive.
I need these files in the "normal" version too (not at .smb format). Can anyone help?
i don't seem to be having the wifi issue... is there any other way i can test to see if i get the issue just to see if there is an isolated reason for the wifi drop...
Edit: just so you know it is XXKQ7 and i did factory data reset from privacy menu in settings after initial boot... and i haven't changed any wifi settings, it's not rooted either (kept it unrooted to test this wifi issue)...
check this thread guys maybe will help you a bit abt wifi probs ...
Nah, it didn't help me.
Tbh, i'll wait for Samsung official Value Pack ROM for us, since KQ1, KQ6 and KQ7 are beta.
Hello XDA guys. Your webpage is awesome.
I have a problem witn my Z3C (5833) for a month now and I have tried many things with no success. I hope you can help.
My phone was updated to Lollipop not long ago (May - June to 5.0.2) and in one moment (I cannot tell exactly when) the GPS sensor stopped working. The Wifi and Mobile location work, however the GPS is dead. Phone not unlocked or rooted. Original Stock ROM.
I go to the about phone - Diagnostics and test the GPS.. and it stays as "GPS is starting ... the GPS couldnt be started". When I download GPS test apps, they dont detect a single sattelite. I also tried the *#*#7378423#*#** GPS diagnostics, "purged assistance data", and it keeps on "waiting for location update" eternally
Because of this I wrote to Sony and they answered asking me to do a phone repair from Sony PC Companion. I did the phone repair and the problem was not solved.
Because of this I thought .. hey, maybe Lollipop is the problem. So I unlocked the bootloader and downloaded Emma (Sony recommended flash program for stock ROMs).
Emma downgraded my phone to 4.4.4 (23.0.A.2.93). However I still had the problem.
Next, I enter XDA and downloaded Flash tool. I downloaded one of your stock ROMs: 23.0.1.A.5.77 - Unbranded - Australia (1288-4214) {4.4.4}
I installed it and nothing. Same dead GPS.
So now I have no clue what might be the problem. Maybe the antenna got broken inside? How can I know if its a hardware or software issue?
Any help would be appreciated
Additional data:
Right now I have the 4.4.4 (23.0.A.2.93)
Baseband: 8974-AAAAANAZQ-00005-05
Kernel: 3.4.0-g0961cdf Build [email protected] #1 Tue Aug 19 19:48:36 2014
Thanks
If the issue still exist with different firmware i guess its a hardware failure.
basti2909 said:
If the issue still exist with different firmware i guess its a hardware failure.
Click to expand...
Click to collapse
How do I open the phone?
Thanks
Emi85 said:
How do I open the phone?
Thanks
Click to expand...
Click to collapse
I opened the phone. Now i need to know where is the GPS antenna, anybody know?
In sony it says its near the headphones plug. No more details.
Thanks
Hi,
I have the same issues. It says since about two months. 23-26 sattelites found, but no signal and no fix. On 4.4.4 was OK, since updating nothing anymore.
I went back to Kitkat but still dead.
Anyone managed to get it back without sending it in??
Same problem...no GPS.anyone with a solution??? New motherboard? Soldering a antenna. Someone's got to have a fix for this problem.
Sent from my D5803 using Tapatalk
Same problem and even tried to update to Android 6.0 with Marshmallow and still no GPS. 23-26 sattelites found, but no signal and no fix.
Any updates?
Hello,
I noticed since some time the same problem. I did a quick search on Google, and the problem seems more then usual after one of the official updates by Sony. The problem is discussed on the Sony Xperia Care support forums. All the affected user seems to suffer not from a complete signal outage, but rather from a substantially downgraded performance due to a bad SNR value and poor signal tracking, as can be seen by using the GPS Test app.
Resuming what has been written in the threads, all the following operations seems not to solve the issue:
- factory reset / repair with PC companion
- downgrading to an earlier release
- installing a custom ROM
- returning unit at service
What is annoying is the total disinterest by Sony that seems to ignore the problem, maybe they only want to take time to better understand the problem. If anyone should have news about this please let me know, because the only solution for this issue for now seems to be wating for a solution!
Thank you!
Same problem. Original Kitkat. In May worked excellent. During August I mentioned,it dosn't work. Some photos had changed infos about time and date of creating. On camera disappeared SCENE function in manual mode. When I allowed gps function on camera, gps worked immediately. Unfortunately only once. Camera Blocks gps?
Same problems here...
Hey, same issues here. I think it's just really slow to connect. I've recently sent my phone in for a warranty repair with Vodafone. It came back and was still broken.
Today however... I checked my phone and itw as working again (for about half an hour). Now I'm getting nothing again.
I've tried everything suggested, even down loaded AGPS file etc. But nothing seems to work.
Mega frustrating!!!
the only way for today is replacing motherboard... sony sucks. never again
I just wrote on the sony xperia support forum, somebody talks about a fix they provided for the xperia m series that seems to be affected by the same issue. But for our z series it seems not to be any fix at the moment.
After suceeding the GPS diagnostic test in the settings once, the GPS seems to be fully broken with no tracked satellite at all (before it was at least tracking a few satellites with a very poor SNR, now nothing according to GPS Test app). Repeating the GPS diagnostics now always results in an error. I'll try the warranty return but I'm pretty sure they'll give me a faulty device, as many other here and on the other forum have experienced.
Same problem ... just got the phone days ago.
Any solution ? or do I need to return it ...
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
gnjurac said:
I had issues with GPS, could see satellites but no fix on any. after expired warranty I rooted it and used 4 different ROMs, worked on all of them. instant lock on min 6 satellites. I am aware it could be HW issues but this is my experience with this problem.
Click to expand...
Click to collapse
I'm more and more convinced that this is a SW issue. Sony did something wrong when updating the firmware in August 2015. The fact that the satellites are visible comes in my opinion from the AGPS data, which loads the konwn satellite positions from the Internet. Instead, the problem seems to be the locking of a satellite signal, and it seems that something is disturbing the GPS antenna. If it comes out that this is really the issue, it is very disappointing that Sony didn't do absolutely nothing to solve the issue since last summer.
I'm using CM12.1 nigthlies and since about December/January I have the same problem. So a custom ROM does neither help nor prevent the problem. In addition to that, compass is uncalibrated and I don't get it calibrated again. Really sucks, last year I used the Z3C for lots of outdoor navigation, and suddenly something has happend which makes the device unusable...
I did root with kingroot and changed /etc/system/gps.conf as described in code.google.com/p/android/issues/detail?id=81140#c695
Now my GPS is locking again.
Did not help for me. Currently I don't even get bad fixes, I get no fixes at all. Never ever, even after hours in the open. This sucks.
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
apneist said:
Hi,
Disabling google maps helped me. Before 0 sats visible, after disabling it locks within seconds.
Click to expand...
Click to collapse
I had the opposite experience, I had no lock, I was trying everything, then I opened maps and I had lock in under ten seconds.
I wonder if it's a glitch in accepting the google 'we're going to follow your movements' contract. Because until I agreed to that, gps didn't work.
Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
llama50 said:
Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
Click to expand...
Click to collapse
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
rkumbhar said:
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
Click to expand...
Click to collapse
Hi,
I had dropped my phone maybe 1 or 2 times but not from high heights.(~ a meter) But that was more than 5 months ago. I am having this issue since last 2 months and I am sure that I didn't drop or harm my phone in any way. However I wash my phone, do you think that could cause that? Just effecting wifi and bluetooth components?
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
rickymanx said:
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
Click to expand...
Click to collapse
How can i make the wifi stable? it drops in and out sometimes.
Wifi problem
my sony xperia zr has the same wifi problem it says scanning trys to connect the signal drops and again starts scanning..
I stopped the wifi service and restarted my phone and the wifi worked for a day and again the same proble.
Do anyone has a solution for this??
I have been facing the issue of wifi not connecting, since my upgrade to 5.1.1.
My research has led me to believe that the issue may be software based. However I'm not an expert in the field. And i was thinking of downgrading back to an older version of lollipop when the wifi was not dropping.
Can anyone advise on whether this may be a smart move, or a completely useless one?
Also is there a diagnostic protocol I can go through that could help me figure out for sure whether my wifi is busted physically, as some of you suggest here.
Thanks
Josette
I've tried the method "settings global put tether_dun_required 0" but when i reboot my Z5, the value comes back to 1 ... (and of course wifi tethering is not working, going thru USB is ok)
I'm discussing various points here. Check out everyone of this point and get a fair idea from where problem is originating.
1) Go to WiFi Settings > Keep wifi awake during sleep. Here the string value should be "Always"
2) Under stock firmware there are numerous battery optimisation. Some of them kill WiFi so battery can saved. Now disable this features if you want no drops in WiFi.
3) If both of don't work, head over to Xperia ZR General > Search for your specific device FTF. Flash it via flash tool. This should reset all wifi drivers. Don't opt or apply any battery features and use WiFi. If still issue exits then you're in bad luck.
4) Check for other WiFi access points. Check your own router's webpanel and see somewhere broadcasting and multicast signals are ticked. Also check your WiFi is at 100% of it's performance ( 100% transmit power)
5) Hardware issue. Most of the software part is not causing issues so it's safe to say a hardware issue is causing this. Now, long time ago when 5.0 was released for our device I read article regarding ZR. The user had constant WiFi drops. His issue was that his WiFi soldering was poor inside hardware. He soldered it again and his wifi drops were no longer a problem.
People also experience various bluetooth/tethering issue. It's important that people should gain knowledge about firmware flashing techniques so that device would get reset and you yourself could diagnose the problem. 1 in 0.7k unit has software/hardware issue in manufacturing. Sony provides diagnostic app, search in play store ( I'm not sure about this). Hope this answer helps many.
hii.. so did u get any solution for the problem ?
i am facing this problem since one month. i tried rebooting my phone many times. i even tried factory reset. but nothing has worked till know.
if u have any solution please inform me.thanku
Wifi Issue.
Hello Guys,
I have same issue in wifi after 1.5 Year of phone. Can you please help me on that. Does any one knows any other technician are repairing this phone? as SONY says they are not able to repair phone which even they developed. I do n't why such phones developed.
1. I have repaired phone using PCC.
2. tried reset
3. tried without stamina mode
4. tried with wifimanager app
but nothing works....
If you guys any suggestion any hope please let me know.
Thanks.