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Hi, my sister's boyfriend is having a screenproblem with his TyTN2. Yesterday, he took it out of his pocket, turned it on, and the screen was more or less white, with one blueish "wave" over the screen. Everything else seems to work, he can use the phone, without seeing anything of course.
Now the weird thing: The phone wasn't dropped, there is really no sign of a hit or something. It's pretty the same as this user already described some time earlier inhere (click).
As it obviously seems, this is a TyTN2-problem, and not due to hitting/dropping the device, so, is there a hope to get this replaced on warranty? I hoped to find more threads on the subject "broken screen", especially one matching exactly this case, but until now, I only found the one cited above, beside many others of course about users who caused the broken screen themselves. Am I perhaps overseeing a thread treating this special case?
What possibilities does he have, besides buying a new device, or sending it in to HTC for repair?
I read something about a "ribbon cable" that could be "uncorrectly seated" (click), how probable is it, that this could be the case? And if probable, what cable is this exactly? I looked at one dismantling guide, but there are several "candidates" that could be loose?!
So, I'd be very grateful for every helpful advice, he's convinced he didn't harm his TyTN2, and I believe this, because he always carries it in a protecting Alu-case...
Thx in advance,
Eric
I've also once broken a screen without dropping/hitting the device, but just by it being too "compressed" in my pocket, which bent the screen enough to crack it.
Some screens that don't appear cracked can actually be broken too, but just in a location you don't see (the screen is a bit bigger than the viewing area and the exterior part is where the control chip is).
What I'd do is get a screen on ebay (can find some for about $80) and replace it. That's after disassembleing the device, checking the connections and making sure the LCD is dead.
Well im having the same problem since i got my at&t tilt for just a week. First it became white-ish after turning on out of the standby mode, after 3 times it became total white and didnt get better since then. I got a new lcd from ebay 3 days ago, tried it, same white screen. Now i ordered a new ribbon cable thats the cable that sends the lcd signals to the mainboard.
This is how it looks and where you can order it on ebay:
http://cgi.ebay.com/HTC-TYTN-II-2-P4550-Kaiser-LCD-ribbon-flex-cable_W0QQitemZ110267363535QQihZ001QQcategoryZ14418QQrdZ1QQssPageNameZWD2VQQcmdZViewItemQQ_trksidZp1638Q2em122
It also has the micro sd connection, and the speaker at the ear connection on it.
I expect this item coming this week. I will hope this will fix it.
ok please report the results here, I think I'm going to check that cable in first place too
I sure will report the results.
better of selling it
i had the same problem... i found it easier and more convenient to sell the damaged phone on ebay ($250) and buy a new one from ebay as well ($400). basically, i fixed my screen for $150. think about it
phusio said:
Well im having the same problem since i got my at&t tilt for just a week. First it became white-ish after turning on out of the standby mode, after 3 times it became total white and didnt get better since then. I got a new lcd from ebay 3 days ago, tried it, same white screen. Now i ordered a new ribbon cable thats the cable that sends the lcd signals to the mainboard.
This is how it looks and where you can order it on ebay:
http://cgi.ebay.com/HTC-TYTN-II-2-P4550-Kaiser-LCD-ribbon-flex-cable_W0QQitemZ110267363535QQihZ001QQcategoryZ14418QQrdZ1QQssPageNameZWD2VQQcmdZViewItemQQ_trksidZp1638Q2em122
It also has the micro sd connection, and the speaker at the ear connection on it.
I expect this item coming this week. I will hope this will fix it.
Click to expand...
Click to collapse
As im typing now, the htc tytn2 works again. My problem was the flex cable. Got the new one installed and lcd works again. But take a look to this thread, theres a guy that has also the problem and said just a other lcd worked.
The thread: http://forum.xda-developers.com/showthread.php?t=352486
I have looked everywhere but no luck! Can someone please give clear instruction how to replace the digitizer/touch panel?
I have only found instructions how to disassemble the diamond up to the LCD stage only! But after that it does not show how to take the LCD out of the housing to expose the Digitizer.
Hope someone knows how to do it.
Thanks.
The instructions you looked at, where they from the Service Manual or another source?
one from the service manual at XDA-WiKi page and other post from http://www.pdacenter.ru/razborka/razbor-htc-touch-diamond
but both goes up to the same stage and stop.
Yeh I've got the same service manual and it doesn't really go into any detail about how to replace the digitizer. Maybe there's another 'level' of the Service Manual for that. Only question is, where does one obtain it? Good luck replacing it - how come you're replacing it btw? Your touch screen not responding?
Digitizers (touch screen) usually are not being replaced at all. The LCD screen (with digitizer) is the one block. And it is being changed completely in service centers.
But: If you can find just digitizer, then you may cut off with office knife the digitizer from the lcd-screen itself (on borders only, do not cut your screen) and then place the new digitizer on the screen firmly (it will stick to it on borders).
I've done it with my treo 750 yesterday.
kortez said:
Digitizers (touch screen) usually are not being replaced at all. The LCD screen (with digitizer) is the one block. And it is being changed completely in service centers.
But: If you can find just digitizer, then you may cut off with office knife the digitizer from the lcd-screen itself (on borders only, do not cut your screen) and then place the new digitizer on the screen firmly (it will stick to it on borders).
I've done it with my treo 750 yesterday.
Click to expand...
Click to collapse
Thanks for your input. Digitizers for Diamond are available for sale separately.
just to make sure i got this right, if it is only fixed on LCD by sticking to it without any screws can i pry it out from the front side without disassembling the diamond?
Scratched screen
Ok, So I finnaly scratched the screen. Quite badly, must add !!
I was wondering the costs to replace the screen. Do I need a whole case / digitizer or lcd ?
Also what would the costs be roughly, as I am unable to contact my local repair shop....
dalewinterstein said:
Ok, So I finnaly scratched the screen. Quite badly, must add !!
I was wondering the costs to replace the screen. Do I need a whole case / digitizer or lcd ?
Also what would the costs be roughly, as I am unable to contact my local repair shop....
Click to expand...
Click to collapse
digitizer arround 29 USD + shipping.
not sure if LCD is available yet.
if you scratched the screen you will only need to replace the digitizer which is the actual screen you press on.
the only thing is no clear instruction how to replace it!
ammar said:
Thanks for your input. Digitizers for Diamond are available for sale separately.
just to make sure i got this right, if it is only fixed on LCD by sticking to it without any screws can i pry it out from the front side without disassembling the diamond?
Click to expand...
Click to collapse
Without disassembling - no, for sure.
And seeing the video - I would not suggest you to, it's quite hard, cuz it's all packed very tight.
I heard that there's glass in front of screen on diamond that sends the pressures to the real touch screen. But that maybe not true. I guess you'll have to disassemble the diamond to see what the touchscreen is on it.
Or you shoudl find the video, where you can clearly see if the touch diamond' screen have any protective glass..
Kortez,
thanks for your help, do you have link to the said video?
thanks
can't remember where I've seen. But it exists.
http://www.youtube.com/watch?v=_jY46M_NGz0
Check ou this web site
http://www.dealextreme.com/
it has very replacement parts and with a very good price, and free shipping!!!
I've just recived my tytn II digitizer for only 4,99.
Hope it helps.
tape said:
Check ou this web site
http://www.dealextreme.com/
it has very replacement parts and with a very good price, and free shipping!!!
I've just recived my tytn II digitizer for only 4,99.
Hope it helps.
Click to expand...
Click to collapse
We need the instruction on the replacement step, not the part.
I've just replaced the digitizer now on my Diamond...having issues getting it back together though, will go into it in a minute.
Originally I ordered only a digitizer, then dismantled the phone and hit a brick wall when I tried getting the screen from the metal fascia, the adesive is really strong, I actually ended up cracking the screen under the digitizer and so ended up having to buy a screen with a digitizer for £10 more - to be honest I recommend this is what you do - if you order just a digitizer then you have to mess about soldering the cable onto the cable of the screen (as well as getting the broken digitizer off the screen and probably cracking it in the process)
Anyway, my new one came today, managed to put it onto the fascia fine and have started putting the thing back together, but I cant connect the 2 cables to the mainboard part! cos for a start theyre underneath and not long at all! anyone have any ideas?
Adam86 said:
I've just replaced the digitizer now on my Diamond...having issues getting it back together though, will go into it in a minute.
Originally I ordered only a digitizer, then dismantled the phone and hit a brick wall when I tried getting the screen from the metal fascia, the adesive is really strong, I actually ended up cracking the screen under the digitizer and so ended up having to buy a screen with a digitizer for £10 more - to be honest I recommend this is what you do - if you order just a digitizer then you have to mess about soldering the cable onto the cable of the screen (as well as getting the broken digitizer off the screen and probably cracking it in the process)
Anyway, my new one came today, managed to put it onto the fascia fine and have started putting the thing back together, but I cant connect the 2 cables to the mainboard part! cos for a start theyre underneath and not long at all! anyone have any ideas?
Click to expand...
Click to collapse
I thought the digitizer cable can be just slot into the connector type, no? Did your digitizer come with soft ply tools? which to help on plying out the screen and digitizer i heard. I'm gathering info before placing my purchase on the digitizer... Coz its badly scratches, felt and kicked!
No unfortunately not - you have to solder it on theres some contacts for it.
I managed to get all mine back together you just have to take your time and be really careful - it works perfectly now. I'm really chuffed as its a really good spare to have
If I was you i'd order a screan and a digiziser together cause then it will just be a case of pulling the screen off the adesive on the fascia (it's stuck really well you might even crack your broken one like I did) and then stick the replacement on and reassemble!
Hi, could anyone of you make some pictures or a small video about how to get the display out of the body, or where exactly i need to pull the display out.
i have already dismantled my diamond, but still didnt get the display and digitizer out. When i pulled the display i think i broke it somehow, because now my display shows me only stripes...
anyway, my ordered display still didnt arrive....
if you could make a vid or some pictures, it would be very helpful.
Adam86 said:
No unfortunately not - you have to solder it on theres some contacts for it.
I managed to get all mine back together you just have to take your time and be really careful - it works perfectly now. I'm really chuffed as its a really good spare to have
If I was you i'd order a screan and a digiziser together cause then it will just be a case of pulling the screen off the adesive on the fascia (it's stuck really well you might even crack your broken one like I did) and then stick the replacement on and reassemble!
Click to expand...
Click to collapse
how was the soldering part? difficult? as i heard it might melt the plastic cable, no?
If i do cracked the existing digitizer, no harm i see since its already borken though.
Well, i managed to get the lcd and tocuh sceen apart, and now am stuck with the soldering part either.
the sceen has to be pushed out from the inside....the glue they used is pretty strong. and the display breaks pretty fast....
isnt there a way to connect the lcd and ts without soldering?
Hi,
Last night I knocked a small table and my girlfriends phone and a remote for the TV fell off.
We noticed that her phone now has a ring of black dots on the screen, mostly visible with a white background (E.G websites) but also from the home screen and the like.
We think she's cancelled her phone insurance, as she's never had a payment out to the company.
Can anyone tell me if its a Digitizer (What is one of these? Is it just the touch screen sensitive part of the phone?) Or the actual LCD Screen itself?
If you click on the photo it will load a larger image
Thanks for any assistance, kinda annoyed about this and wondering if I can repair myself with the parts on ebay. Or does anyone know how much HTC Charge to repair similar? Either in $USD, £GBP or €Eur, I can convert and get a ball park figure.
Hi
First of all is the phone still in warranty? If so take it back to an HTC dealer they should repair it for you for free. TD2 screens are not very good and it's a common fault. ( i had to have mine repaired after just only 3 weeks! )
The TD2 screen is made out of 2 parts, The touch screen or the 'digitizer' as you call it and a normal LCD screen underneath. You need to establish which has gone faulty.
If the touch screen still operates normally i.e the screen does not lock up or freeze and allows you to navigate normally then its the lcd screen below. If the touch screen is faulty one good way of checking is to put a piece of tape over the damaged area and try to lift it up a little to see if the marks / dots disappear and functionality can temporarily be restored.
Its hard to tell from your picture which it is..... sorry
I'm not sure how much a replacement by a dealer would cost, but i'm sure you can replace either yourself. ebay is a good place to look
Hope this helps.
I've had a reply from HTC UK who said the following:
That looks like there are a bunch of very small cracks in the screen. the black stuff is likely the Liquid Crystal from inside the display that has leaked out. If the dots get larger then it would definitely seem that the screen has got some cracks in it.
if this is the case, the standard charge for replacing the LCD is around £180 as sadly it is all one complete unit on the diamond 2, so it is not just the LCD underneath that needs to be replaced, but the whole screen assembly including the touchscreen layer and the actual LCD.
I hope this information helps you to make up your mind.
best regards,
Pete W
HTC
Click to expand...
Click to collapse
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Hi mate,
had the same problem...
the item you psetd from ebay is not the one you need to change.
you need a digitizer, not an lcd screen.
i got one from ebay (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=290376721935&view=all&tid=393718237019), it includes both the lcd and the digitizer, you can check ebay to find other auctions offering the digitizer only.
you can change the digitizer on your own if you don't mind loosing the waranty of your phone.
cheers
Hi,
I had already found this: http://cgi.ebay.co.uk/Touch-Screen-...UK_Mobiles_Accessories_RL?hash=item5882e7ef74
Will buy in a bit, funds are a bit short today.
The Touch Screen's functionality hasn't changed at all though, no sticking buttons or anything. So I suspect that its the LCD Screen thats damaged but will follow you're advise as you're going to have more experiance than me (and its the cheaper part to begin with!)
Scrap the above post.. my g/f has just told me that the dots on her phone are bigger/worse. Looks like its the LCD Screen afterall
i still believe it is not the LCD.
the digitizer is actually sitted on a glass, and the LCD is below that. it is very difficult to harm the LCD. i also though it was the LCD (at least i wasn't sure which was broken) so i ordered both of them.
if you disasseble the phone you will be sure if it is the LCD or not.
i vote for the digitizer
good luck, if you need any help, i'll be pleased to help you..
Just to update, A few days after I posted and got helpful advice on here.. she called me up to say the dots have disappeared, and they have still gone now a few days after.
She said she put it in the office where she works, under a printer paper tray, and the office was warm. Something has (maybe only temporarily) fixed it.
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Well F**K me! just bought a second hand diamond 2 to replace my xperia...
...seemed to work great checking it out... went home with the phone in my pocket... and as soon as I turn it on the touch screen doesn't work
dissected the whole phone only to discover the digitizer is glued to the bezel!
I ordered this from Ebay, will update if I got it working with the brand new housing + digitizer: http://cgi.ebay.it/ws/eBayISAPI.dll?ViewItem&item=380166349182&ssPageName=STRK:MEWNX:IT
fingeres crossed
Please report back here on this thread if it works
fluke said:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Can any one help with this matter?
fluke said:
Can any one help with this matter?
Click to expand...
Click to collapse
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
jodeltje said:
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
Click to expand...
Click to collapse
Thanks for the reply as I said previously:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Also the LCD didn´t had any marks at all, but i´m going to buy the TS+LCD and replaced by parts first the lcd because it´s a lot easier to replace then if the problem persists the TS.
I will post the result later when i get the parts to replace.
Superman_1122 said:
I've had a reply from HTC UK who said the following:
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Click to expand...
Click to collapse
Can anyone confirm the above link as being both Lcd and Digitizer? I'm sure it doesn't mention it in the listing but the picture looks like it's showing both connectors.
Most likely only the LCD that's my conclusion if you look at the sellers store.
But to be sure e-mail the seller and ask.
http://stores.shop.ebay.co.uk/Elect...QQ_sidZ195653022?_nkw=diamond+2&submit=Search
Soooooo, as I've already posted here, My digitizer was busted on the phone I just bought... what I didn't tell was that I ordered a digitizer, then checked if I could remove it easily...came to the conclusion that I couldn't... and ordered a digitizer+housing so I could easily fit it on.
the mail brought me the digitizer today, and while knowing a better solution was on it's way I couldn't resist and try if I could make it work.
Turns out it super easy to seperate the digitizer from the bezel using a hairdryer (softening the glue) and a knife:
Take your phone apart, just the 4 screws, click the plastic center off it. Remove the digitizer cable, the touchscreen cable and the speaker cable.
now you are able to remove the green plate which holds all chips and stuff.
underneath that is the screen, lift it up gently going under it from the gap the removal of volume buttons leaves, put it away safely.
Now remove the speaker, the buttons under the zoom bar, and the power button(don't forget the the power button, and rubbery thingy that falls out of the bottom, the hole needs to be at the bottom when putting it back in).
your phone should be completely empty by now... just the front and the digitize glued together.
make the front of the phone reaaaaaaaaaallllly hot, put the knive between the metal and the digitizer (I started at the part where the zoombar is) and gently push it between the two parts... (from the inside of the phone to the oudside). Now just keep the whole thing above the dryer to keep it warm and slowly slice your way around the phone (no secret wires are there that you can cut through).
I used some random glue I had lying around to glue the front back to the new digitizer... perfect!
so the screen is like new now
ps bought this digitizer: http://cgi.ebay.nl/Touch-Screen-Dig...wItemQQptZPDA_Accessories?hash=item45eed6effc
Thanks for that jodeltje.
It sounds exactly the same as when i replaced the digitizer on an Omnia. Really not as hard as one might imagine. Taking your time and being careful are the most important things.
Hey guys,
I came into same boat last night.
Dropped my T-Mobile MDA Compact V from 2.5ft table, Backwards (Not towards LCD) and now it has black dots on screen. I guess the LCD has pressed backwards by chip sets.
Here is a screenshot.
I think its LCD damaged but I don't have cash to replace nor device warranty.
Do you think the problem solves eventually? Coz once I had dropped sony mobile and it too had same issue but solved after many days.
Hopefully it solves.
BTW; does LCD affixed to Digitizer? by seeing service manual, it doesn't look like it is. And I afraid to get cheap hongkong LCD screens for about 30$ since they won't be true quality display. i.e blueish.
Thanks...
Best Regards
hello CRACING,
sorry about what happened to you...
from the picture i can say that you have a problem with the digitizer...
your LCD is ok.
i tend to have this problem over and over again the last 1,5 years... i replace the digitizer (or the glass on which the digitizer is attached to) every 3-4 months..
yes the ones you get from ebay are not that good quiality, but well it keeps the phone working...
if you need assistance on replacing the digitizer, i can help you, by providing pictures and istructions...
cheers
First of all, I'm sure this has probably been discussed in some form or fashion, but the searching I've done has mostly resulted in stuff about the digitizer and not if the phone will power up if the AMOLED is cracked.
Anyway, I dropped my phone last weekend and cracked the digitizer. Phone still worked fine. After finding out my Assurion replacement phone would be a Samsung Vibrant, I decided to attempt to replace the digitizer myself. $35 on ebay and a youtube search later I went to work. FYI, not a fun project, I don't recommend it to anyone.
Sometime during reassembly I managed to crack the AMOLED screen
I finished putting it back together and now when I hit the power button it vibrates once and thats it.
My question is: Is it not powering up because of the crack in the AMOLED or does it sound like I effed up the reassembly?
TIA
p.s. I went ahead and paid the $130 for the replacement. So I got a Nexus One with a cracked AMOLED for sale along with the Google Desktop Dock and a 3rd party desktop dock if anyone is interested.
God, I'm gonna miss my N1 Kicks self....really hard
you can buy replacement screens on ebay for around 100 dollars. all of them say LCD though so they are probably the newer SLCD screens and not the AMOLED.
you could also find a broken N1 on ebay with a working AMOLED to use to get an AMOLED again if you want. i sold one i had that had a working AMOLED on ebay a few weeks ago for 130 dollars (it had a broken digitizer not cracked just did not work and it had a bad sim card socket because the previous owner thought prying on the sim socket was the way to dismantle the phone lol)
as for not powering up, well it sounds like it is powering up, the single vibrate is normal on power up but without a screen its hard to tell if its working you would have to leave it on and wait an see if you get any notifications or try calling it etc. another thing you could try is to plug it in to your PC and see if USB mounts.
I pick this one up for $100 from Best Buy when it was first released I think I was on a pre-order and I used it for about a month and I loved it for the price but I must have cracked the screen somewhere and I sent it in for warranty replacement because the phone will turn on ring and be usable except the screen will not turn on. I finally heard back from the warranty company and they told me that the screen is cracked and was not covered so I've been looking around for a place on screens all over the Internet for this phone and it's Chinese equivalent the Gionee elife s Plus and I can't find any. From what I've been able to ascertain there is a screen and digitizer combo that's pretty hard to separate or fix one or the other. Does anyone have a resource to find replacement parts for other possible other phones that use the same screen or digitizer that I can use in here?
This site has a screen : ww w bluphoneparts c om
Thanks for sharing that, I had found that site, but the price is a little high as the phone itself was $100 new, and they only have the black, not the gold color that came with my phone.