Question Poor video call sounds - Xiaomi Mi 11 Ultra

I am facing an issue with my video calls with all firmwares of global rom since first release untill 12.5.4. the issue is the other side can't hear me well as the volume is really low, and if a group of us are on the video, only the holder of the phone is heard, and the rest are heard like speaking under water.
Tried several apps, all types of available video calls and all same, DUO, messenger, imo, line, Skype, etc.
However, if speaker is on instead of video call, the sound is amazing. Tested mics of all 3 of them and working perfect.
Anyone facing same issue and was able to resolve it? Please let me know how to get it sorted as it is really annoying.

Nothing here I'm afraid, sounds like a mic issue

xNAPx said:
Nothing here I'm afraid, sounds like a mic issue
Click to expand...
Click to collapse
Tested mic and tried with speaker, video recording and voice calls are all perfect, except video calls using third party apps only

The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it

xNAPx said:
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
Click to expand...
Click to collapse
Done, done ,done and a factory reset also done. I believe It is something related to software priorities or algorithm to reduce ambient noise but in a bad way instead of a good way.
As example, I make a phone call with my parents on video call using duo, if my daughter is far around 2-3 Meters from the phone then they would hear her like speaking under water, if further they would not hear her, if closer would be okay. Also, even if close to the phone the volume is lower than usual. However, if it is a voice call with speaker, everything is loud and clear.
This concludes to me as a software issue or apps compatibility with this device. I cannot find a solution, and I see it a very common issue with many devices as well, not only mi 11 ultra, but for this device I cannot find a solution.
Try to make a video call using Duo with people around you, the other side will hear you only and with a lower volume than usual. If you use WhatsApp it is slightly better but still poor.

What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)

xNAPx said:
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
Click to expand...
Click to collapse
With cover or without cover, same issue

Would much appreciate if anyone got an idea of what is going on and can explain it

a new update
-----------------------------
I found what is the cause, it is called voice gain or volume gain. it is set as low by default and cannot be changed except by root. there are a few applications that can boost gain. as gain by default is set at 1 and can go as high as you could. an app called (Microphone Amplifier) is a simple app that really helped me with it for now but still needs more testing. the app got a very low rate because of no instructions how to use it and very poor UI, but the function is simply what am I looking for.
if anyone have an idea to fix the microphone gain without root please share it with me.
I've tried SetEdit but couldnt find the correct lines (tried volume_voice_xxx) but non of them worked.

Related

[Q] Others can't hear me

Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute

[Q] Problem with speaker and microphone.

I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
iDroid8 said:
I'm running the latest version of SlimLP on 5.1.1. The issue also happens on stock firmware too. Here are the problems:
1. The speaker doesn't work, except extremely rare circumstances when I hear a notification, usually from FB Messenger.
2. The microphone doesn't pick my voice up during calls, forcing me to use an integrated mic on headphones or loudspeaker.
3. The earspeaker doesn't seem to work.
4. When I record video or something, the sound is picked up, so obviously the microphone is still functional.
I've used the Xperia diagnostics app, and the microphone isn't deemed functional on that, the ear speaker doesn't work at all, but the loudspeaker works perfectly fine. I really don't know what to do. I don't think this is a hardware issue with any of them except the earspeaker. Anyone know fixes? I've tried pressing down on the areas but that doesn't seem to have an effect.
Click to expand...
Click to collapse
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Hnk1 said:
I also had a similar issue on another Xperia and I simply changed my firmware. Most likely I must have downgraded it. However, there is an app called SOUND ABOUT
That should fix the sound problems. Quote back in case you expect a reply!
Click to expand...
Click to collapse
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
iDroid8 said:
I've tried the app before, it didn't work, now it does! Thank God, I'm pretty damn happy about this. Bought the pro licence.
When I plug my headphones in however, sound keeps coming out the normal speaker, rather then the headphones. Hmm.
Click to expand...
Click to collapse
Trust me this is a pure software issue. I had such problems with my device once. Sometimes plugging in and plugging out head phones a few times fixes it as well.
Have you tried going back to stock ?
Xperia z2 Mikrophon dosent work
my phone is Xperia z2 and uch have problems with Microphon.wenn someone calls me , Mikrophon is not working .
I Soundabout app iniataliert but after the single pair hours it does not work .
I have android 5.1.1,6 , existence , attempts cyanogen .
Please help me

[SOLVED] In-call Microphone issues

Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
Revontheus said:
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
Click to expand...
Click to collapse
Thanks! I will definitely mettle with audio mods, but as far as Call Settings go, I've already disabled the "Mic noise suppression" feature, which makes a difference, but the echo is still present.
The bug is still present, by the way. Should I find an actual fix for it, I will update this post.
Sent from my D5803 using XDA-Developers mobile app
Update: It has nothing to do with the Android version nor the ROM...the microphone picks up whatever the speaker plays during a phone call.
SDee96 said:
Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Click to expand...
Click to collapse
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
etushar89 said:
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
Click to expand...
Click to collapse
I have already done that, a long time ago, but it doesn't help. It does make my own voice sound more clear, if anything.
EDIT: I seem to have found the cause of this problem, and more on that can be found here. The thing is, the Google App and the "OK Google" feature are active in the background at all times, which might be what causes both microphones to always remain on. So what's the solution? Get rid of the Google App - freeze it, delete it with Link2SD, whatever.
I will definitely keep checking if that truly is the solution, and I'll definitely ask the mods to close this post, once everything's clear.

help mic.

help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.
same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?
Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.
I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.
It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk
Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps
I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.
I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.
The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps&notif>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps&notif>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse
I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me
Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?

speaker got noticeably a lower sound

My phone had decreased the sound of the speakers and it is really so noticible and it just happened today. Is there any solution?
Weirdly, I noticed this as well. Temporarily I installed volume booster from play store but I noticed there's very little volume from top speaker
EagleEye92 said:
Weirdly, I noticed this as well. Temporarily I installed volume booster from play store but I noticed there's very little volume from top speaker
Click to expand...
Click to collapse
Same here. And it is weird as the speaker still has good quality which means that it is not affected.
mine as well i just noticed it after latest update
Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days
LOGMD said:
Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days
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Click to collapse
Aha I see. That's bad. Hope a new update will fix it.
LOGMD said:
Mine is not a new thing I've noticed.
It's not permanently low. It's like I'll watch a video and the usb c port speaker is decently loud with a full sound and then about 5 mins in it fades to quiet and tinny. The front firing speaker seems unaffected.
Playing the video from the beginning doesn't change anything so it doesn't seem app specific. This has happened since day 1 but I don't listed to much out loud these days
Click to expand...
Click to collapse
Same problem for me. I'm on 9.1.0.316
I needed call recorder function so I downgraded to 9.1 via HiSuite installed apk upgraded to 10.0.0.180 and I havent had any speaker issues since. I did previously have speaker issues before I downgraded.
dwojr said:
I needed call recorder function so I downgraded to 9.1 via HiSuite installed apk upgraded to 10.0.0.180 and I havent had any speaker issues since. I did previously have speaker issues before I downgraded.
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Click to collapse
Cool. I live in Morocco so I hope I can the 180 update soon. And hope it will fix it.
I'm having this issue too, it drives me bonkers
Any solutions yet? Or just need to downgrade EMUI?
Hamza Makhchoune said:
My phone had decreased the sound of the speakers and it is really so noticible and it just happened today. Is there any solution?
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Click to collapse
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode (and then back if you want), and play the video again. The software automatically EQ's based on what you're listening to in a really dumb way, and the method I just described will let it forget and reset for a little while. I'm currently looking at a method to remove Dolby Atmos entirely in favor for an actually decent EQ.
Edit after 45 minutes:
I've removed Dolby! I crossed my fingers and removed it via adb.
The command I used in ADB was:
Code:
pm uninstall -k --user 0 'com.huawei.imedia.dolby'
I had a little switch in my notification drawer which immediately was gone. In the settings there is no sight of the software either, and my phone speaker finally sounds fine! I hope this will work for you all too.
SaltySoySauce said:
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode (and then back if you want), and play the video again. The software automatically EQ's based on what you're listening to in a really dumb way, and the method I just described will let it forget and reset for a little while. I'm currently looking at a method to remove Dolby Atmos entirely in favor for an actually decent EQ.
Edit after 45 minutes:
I've removed Dolby! I crossed my fingers and removed it via adb.
The command I used in ADB was:
I had a little switch in my notification drawer which immediately was gone. In the settings there is no sight of the software either, and my phone speaker finally sounds fine! I hope this will work for you all too.
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Click to collapse
It really worked? lol, gonna try later too, btw, do you know how to install it back? Just to make sure nothing goes wrong in our future EMUI11 and HarmonyOS update.
JeffersonCaf said:
It really worked? lol, gonna try later too, btw, do you know how to install it back? Just to make sure nothing goes wrong in our future EMUI11 and HarmonyOS update.
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Click to collapse
Yep, it works. The only thing that alters the audio now is if you plug your phone in, but that's not too bothering for me personally. You could try disabling it too, once you're shelled into your phone just type "pm help" and there should be a long list of commands you can apply.
Thanks for the tip! I bought a second hand cellphone, and I thought it was defective. I used the debloat software for huawei phones, and now it sounds how it should be. I just had to install an eq from playstore to use when using earbuds, because I felt it was sounding different. Now everything´s fine!!!
Seems it has re-activated itself on my phone, switch is still gone. I'll do a reset this afternoon to check the sound difference, but this fix seemed to be temporary for some reason...
SaltySoySauce said:
Seems it has re-activated itself on my phone, switch is still gone. I'll do a reset this afternoon to check the sound difference, but this fix seemed to be temporary for some reason...
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Click to collapse
Yeah, read about it on a debloat post on P30 Pro forum, system apps aren't full removed through adb, it just disables for the current user (wich is user0/ default main user), without it, the uninstall command won't work, to remove completely it needs root acess, wich unfortunately we can't get, but I'm not sure if they are allowed to reinstall itself, unless a factory reset is made.
Edit: Guess what, uninstalling Dolby Atmos seems to dont fix the issue at all, but Dolby is still gone, maybe it has something to do with the system keeping some of its data in the storage, or this issue has something to do with some other system service. I'm installing dolby again and try to look for something else, seems to have nothing to do with dolby, since when using dolby with earphones it don't do that.
SaltySoySauce said:
This change in volume is caused by Dolby Atmos. Whenever this happens when you're watching a video, you should try going to the dolby atmos settings, switching to a different mode
Click to expand...
Click to collapse
Yes this seems to have worked as a quick fix, thank you!
Will attempt to disable it completely later

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