heya,
I have a Nexus One with FRF83.
However, the GPS on this one never seems to work.
I've dowloaded "GPS Status" and "GPS Test", and both don't seem to display a single satellite. This is in a wide-clear area, standing still for around 10 minutes.
Is there any definitive way to diagnose whether it's a hardware issue, or whether it's software-related?
I suppose if it's hardware-related, I have to send it in to HTC *sigh*. And I'm in Australia, so from what I've heard that means I have to post it back to the US, where it was bought, right? Urgh. Which means I'm without my phone for a few weeks, possibly. It's a shame they can't do it locally.
Cheers,
Victor
heya,
I just thought I'd add that I think I've pretty much narrowed it down to a specific problem with my particular unit.
I've got another Nexus One, that I bought for my friend, also on 2.2 FRF83.
I took both up to the top of a hill, near my area - this is an Australian suburb, so we're talking quarter-acre blocks, a few trees, with more or less clear LOS to the sky.
I also tried the same test at my church, which is in a very rural area.
My unit wasn't able to pick up a single satellite at either location, using either "GPS Status" or "GPS Test". Her unit was able to pick one up in a manner of seconds.
I've uploaded a YouTube video of both units trying to get a fix here:
http://www.youtube.com/watch?v=MVccDttQiLU
and screenshots here:
http://twitpic.com/20cpla/full
http://twitpic.com/20cpd1/full
I suppose there's no chance this could still be software related? (I recently did a factory reset - only had these units for around a week). Or is it definitely hardware related? Any other diagnostics I could run?
And if it is, I guess it's post back to the US, and wait a few weeks, right? *sigh*. Has anybody else had issues with their GPS?
Cheers,
Victor
Is your phone rooted? And did you get froyo OTA, I had this problem with the maps and it was because o didn't do a full wipe on my phone... which caused the maps to work improperly
Sent from my Nexus One using XDA App
are you guys using 850 or 900 N1?
Because mine (850) when i ised eclair was accurate, and now FRF50, FRF72 and FRF83 isnt any more...
I think this is just a software realted issue!
we just probably have to wait!
what radio are u using?
heya,
My phone isn't rooted, it's stock 2.2 FRF83.
It's the T-Mobile version, on the Optus network in Australia
And from what I can tell, it's not just in Maps - it's in any GPS utility - it doesn't just not get a fix on a satellite, it doesn't *see* any satellites at all. And the interesting thing is, my friend's Nexus One is also stock FRF83, works fine.
I just did a factory reset *sigh*, didn't sync/set anything, just installed GPS Status, still the same issue unfortunately, it just sits there, doesn't see any satellites.
donchele: Do you think you could install GPS Status (or GPS Test) and see if you see any satellites?
Cheers,
Victor
victorhooi said:
donchele: Do you think you could install GPS Status (or GPS Test) and see if you see any satellites?
Cheers,
Victor
Click to expand...
Click to collapse
i just installed it, it showed like 6-7 green dots, i was inside my house when i did the test... is there an exact thing that you wan to see?
victorhooi said:
I just did a factory reset *sigh*, didn't sync/set anything, just installed GPS Status, still the same issue unfortunately, it just sits there, doesn't see any satellites.
Click to expand...
Click to collapse
Have you tried pulling the battery for 5 or 10 minutes? Sounds to me like the ephemeris data might be screwed up.
When the Telstra branded Desire was first released in Australia Telstra screwed with the server settings that provided the ephemeris info breaking the GPS.
Have a look in with a file viewer at /etc/gps and see how it compares with this..
NTP_Server=north-america.pool.ntp.org
XTRA_SERVER_1=http://xtra1.gpsonextra.net/xtra.bin
XTRA_SERVER_2=http://xtra2.gpsonextra.net/xtra.bin
XTRA_SERVER_3=http://xtra3.gpsonextra.net/xtra.bin
SUPL_HOST=supl.google.com
SUPL_PORT=7276
^^^^This is from EPE54B 2.1.1 850mhz N1
Do you have the stock MAPs application loaded only? Just that if you happened to have loaded the out of date Brut.All Maps Navigation v3 instead of his current 4.* version this will break your GPS too.
heya,
donchele: Thanks for that. Yeah, I tried with mine, I get a single empty green dot, which I think is the compass, but not any others, and no satellites show up (see http://twitpic.com/20cpla/) At least that's a clue that it seems to be hardware on mine.
logger: I just used ASTRO file manager to view that file, it seems to be identical to the one you posted.
Code:
NTP_SERVER=north-america.pool.ntp.org
XTRA_SERVER_1=http://xtra1.gpsonextra.net/xtra.bin
XTRA_SERVER_2=http://xtra2.gpsonextra.net/xtra.bin
XTRA_SERVER_3=http://xtra3.gpsonextra.net/xtra.bin
SUPL_HOST=supl.google.com
SUPL_PORT=7276
Also, I just pulled the battery out for 15 minutes, to flush the ephemeris data.
Just rebooted, still nothing on "GPS Status" though =(.
Finally, I spoke to HTC US this morning - they said I can post it to them in the US, but they can only return it back to a US address. Urgh. So there's no "international" warranty as such. And HTC Australia won't handle it, since it's a US-purchased phone - even though I have all the original warranty documentation. The CSR said perhaps try calling HTC UK?
Has anybody here dealt with HTC support? I know this is blasphemy, and I loathe Apple's business practices, but I have to say, from my iPod and my sister's Macbook, their support is much better to deal with than HTC's...
Cheers,
Victor
Try leaving it stationary in a more or less clear position with GPS running for longer. Maybe 1/2 an hour or so. Cant hurt. If you can get the elusive first fix then it may well come good. Strikes me as unlikely the GPS hardware is faulty because they surely would have tested it.
Hi,
logger: Thanks for that. I did try for longer, just left it there in GPS Status, still no luck =(. I was really hoping initially it was just a software issue or something, to save me from sending it away.
Anyhow, I posted the device in yesterday to the HK service centre, will hopefully see where it goes.
Finally, in their email, it seemed like they were trying to say that I should arrange for a return courier to retrieve the phone.
http://twitpic.com/20wxf7
Does anybody know if this is normal practice with HTC? I'm happy to pay for postage to get it to the service centre, but I don't particularly feel it's my responsibility to arrange for a return. Do I have a case here?
Thanks,
Victor
Victor -
I'm having the same issues as you.
My configuration is the same except I'm up to the latest Froyo (FRF 85B, I think).
Let me know how your issue plays out.
heya,
severedembrace: Well, I posted the phone in yesterday, and also also sent them an email asking them to clarify the return postage issue.
They (HTC Hong Kong) rang around 19:43 last night (Wednesday) Australian-time, their accent was quite thick, but I think they were basically asking me to call them in regards to the email. I'm not sure why they didn't just reply to my email.
Anyhow, I called today, and get a message saying their opening hours are Monday to Saturday, 8am to 8pm. I checked a list of HK holidays, turns out today is SAR establishment day or something, a public holiday in Hong Kong...lol.
I'll let you know how it pans out.
Also, when you say the same issue, do you mean you installed "GPS Test" or "GPS Status", and neither program is picking up a single satellite. Can you just confirm that please?
Cheers,
Victor
Installed both of 'em. No readings.
Pulled the battery for 15 minutes, did a factory reset.
No change.
I am also having the exact same issue I can't see any satellites using either of those softwares and I tried factory resets and pulling the battery for an hour... and nothing.. please update with how this turns out for you.. also running stock FRF91 and GPS was working perfectly in eclair before.
heya,
severedembrace/hayden1987: As per post #12, I sent in my phone to HTC Hong Kong, to get it looked at.
To be honest, my experience with HTC HK has been pretty abysmal. At first they tried to get me to both organise and pay for a return courier, for the repaired phone. I explained to them that it was a warranty-repair, and they had certain obligations to me, as a consumer, and while I was prepared (and already had paid for) the phone to be couriered to them, I certainly wasn't paying for return postage as well.
There was a bit of to-and-fro via email and phone calls, and eventually, after threatening to take them (HTC) to the HK Consumer Council, and also open proceedings in a small claims court in California against Google, they said that my case was a "special case", and they'd arrange to have it posted back to me.
I have no idea if the threats of legal proceedings and a formal complaint helped at all. If it did, it's a bit sad I had to resort to that to get a successful resolution to my case.
Also, why is it that Asian countries (I'm Chinese btw, just in case anybody decides to cry RACIST! Lol) always seem to have weaker consumer protection. In the UK, they have the distance selling regulations (Goods Act), which actually even helps them get reimbursement for the postage *to* the repair centre in certain cases.
It seems a bit unfair that if a product fails due to the manufacturer's fault, that HTC tries to make you pay even more, for postage both ways.
Anyhow, the Nexus One is scheduled to come back today, so I'll let you guys know how it goes, and if the GPS issue is resolved.
Cheers,
Victor
heya,
My Nexus One came back today.
Did a upgrade to 2.2 FRF91, then a factory reset.
At first, it didn't work and I was a bit worried. However, I was inside a building.
I took out the battery for 15 minutes, then took it outside, managed to see satellites and eventually get a fix.
So to the others - if you can't see any satellites at all, I think you should send it in, and get it repaired by HTC, while it's still under warranty...lol.
I did some googling before, and quite a few other people seem to experiencing similar issues, or at least just issues with the GPS. I suppose it's difficult to tell how many of those are software related. Still, I wonder if this is actually some kind of hardware issue with the Nexus One, and the GPS transmitter failing prematurely?
Cheers,
Victor
Thanks for the update Victor! hopefully I can get around to sending my phone in for a swap once exams are done
Hi all,
I got a brand new Huawei P20 Pro this week and it keeps falling off my Wi-Fi network, I can't precisely replicate it but it is enough to make me think the phone has a fault.
Has anyone else ever experienced similar? or should I just go straight back to the retailer? :crying:
My P20 Pro kept disconnecting shortly after connecting to WIFI and you could actually see the signal drop to 0 and then back up. The trouble is, when it did go back up it took a few seconds for the access to come back. and I fixed it by dropping my WIFI security down from WPA2-PSK to WPA-PSK.
Oh and I also had the same issue with my Samsung Galaxy S7 edge on Oreo that was sorted out by a Samsung update 6 Months later.
Btw it's not a Virgin Superhub that you are using?
cable_guy said:
Hi all,
I got a brand new Huawei P20 Pro this week and it keeps falling off my Wi-Fi network, I can't precisely replicate it but it is enough to make me think the phone has a fault.
Has anyone else ever experienced similar? or should I just go straight back to the retailer? :crying:
Click to expand...
Click to collapse
Yup... it is because of their stupidly aggressive battery management. I need to disable/enable wifi at least 50% of the time when I unlock it.
There is no fix. Android 9 beta is no different.
I would recommend to you what I would tell anyone... If you are still in the return period, exchange the phone for something else. They will never sort this issues with this phone. There are just too many, especially considering their crazy slow update history.
I had a similar issue on my P20 Pro and after resetting network configuration the problem is gone, at least temporarily.
pablo_max said:
Yup... it is because of their stupidly aggressive battery management. I need to disable/enable wifi at least 50% of the time when I unlock it.
There is no fix. Android 9 beta is no different.
I would recommend to you what I would tell anyone... If you are still in the return period, exchange the phone for something else. They will never sort this issues with this phone. There are just too many, especially considering their crazy slow update history.
Click to expand...
Click to collapse
I am very concerned to read this. That's hard to swallow for a new £600 purchase
Pzander said:
I had a similar issue on my P20 Pro and after resetting network configuration the problem is gone, at least temporarily.
Click to expand...
Click to collapse
How long have you been good since the network config refresh? It's been 26 hours since mine and so far so good.............
I did read on some thread somewhere that it is a fault of Android's "restore" of wifi SSIDs and passwords, if it is that, that would explain why the network config refresh has (at least some sort of) an impact.
Mine has been working fine ever since
Pzander said:
Mine has been working fine ever since
Click to expand...
Click to collapse
How long ago was it?
3 weeks ago