I purchased a Redmi Note 10s for about now 2 months. I understand it is a budget device, but I am trying to see if anyone who is more knowledgeable on Android than me knows what may be occurring here. Yes, I have tried to Google the solution but to no avail. I'm sorry.
The device works fine overall, but the other day I started the camera app and I noticed there is a line at the top of the frame when in any mode other than 1:1.
If I place the camera in a 1:1 ratio, there is no line (since it shortens the top), anything else there is this stuck annoying line at the top. Now, what is peculiar is that when using the stock camera app, and we go video, the line at the top moves according to how I move the device around, it is not stuck. Also, I noticed the line at the top changes color, depending on background and weirdest thing of all.. it applied this line to all my pictures that I took PRIOR to this issue occurring.
Also, I tried gcam and other camera apps. In photo mode, same story, line at the top is stuck, but when we go video on these other apps, the line now does not "move" like in the stock camera app but is also stuck in video mode as well.
Now, its either hardware or software I know. I have not done a total reset yet but may later on but since I got a bunch of logins and apps downloaded and what not, I wonder if anyone knows a solution about this issue.
Hardware: Impossible unless the build is this bad for Xiaomi Redmi devices. I never smacked the device, it never fell nor has any liquid damage. I babied it since day 1.
Software: I think it could likely be more a software issue than hardware but pls enlighten me why and how to fix.
Thank you,
Does it happen using every lens or just one lens? What you describe sounds like some sort of spirit levelling/guide lines, although they shouldn't be present on a saved image, unless some option is enabled to do so. Try resetting the app, just write down settings you want to remember first.
I recommend trying the gcam port app instead of the stock one too, much better images.
Post a sample photo and screenshot demonstrating the glitch.
it applied this line to all my pictures that I took PRIOR to this issue occurring.
Click to expand...
Click to collapse
It is happening only with the main lens, not the others.
I went ahead and wiped data. Issue persist unfortunately.
When I point the camera towards a bright light, you can see the top line becoming blue and part of it disappearing.
Will post images soon to give you a better idea.
Yes I did try other apps such as gcam. Same issue.
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rilbel said:
View attachment 5464791
Click to expand...
Click to collapse
From the looks of it, it seems like you have a faulty sensor. Just have your phone replaced from where you bought it.
Agreed with jacobpayag, looks like an RMA job, for a faulty sensor.
I bought it from wirelessplace, and I am unable to return or exchange unfortunately since it has been over 30 days. I emailed them but.. I doubt they will do anything. I guess I will keep it as is. No Xiaomi CS in the USA, I do not believe I can RMA this device. Please advise.
Thank you,
Sorry I can't help you with consumer rights laws in the USA. I'd be surprised if you couldn't have it repaired or replaced within 12 months from purchase though.
stuntdouble said:
Sorry I can't help you with consumer rights laws in the USA. I'd be surprised if you couldn't have it repaired or replaced within 12 months from purchase though.
Click to expand...
Click to collapse
Just called them and they only RMA devices sold within the USA, which does not include mobile phones or smartwatches.
I mean I'll keep the phone, its overall a great device and I am not huge on photos or anything but still.. to have a defect after 2 months? Not giving me much faith in their QC for future purchases.
rilbel said:
Just called them and they only RMA devices sold within the USA, which does not include mobile phones or smartwatches.
I mean I'll keep the phone, its overall a great device and I am not huge on photos or anything but still.. to have a defect after 2 months? Not giving me much faith in their QC for future purchases.
Click to expand...
Click to collapse
That's why I still prefer buying phones physically. Also, you could try to repair the device yourself. I think you can buy the camera module online and AFAIK, you can replace each individual camera instead of having all 4 replaced.
You'll lose any waterproofing if you do open it up, it looks like a real chore to get started but here's a vid in case do:
Related
hi all.
this is my 2nd htc one as the 1st i had had a half black'd screen problem out of nowhere.(photo 1)
the auto focus wouldnt work especially in close range shots.
photo 2,3,4,is the shots , this 2nd htc one took.when i got this replacement i noticed this problem but didnt care as i dont use camera too often,but when i had a close look at it today, the focus would do auto focus reapeatedly for a like many times then stoped there ,with a very blurry picture,no matter how many times i press the screen to make it focusd,just wont do it.
unless i suddenly move the camera to take a further picture,it would focus a bit, but later when i stopped moving and stood my arm still, it happens again. only 1 or 2 photos i took out of 30 would be a "good" one like photo No.5 , but still not perfect at all...
check out the youtube video clip i uploaded to show you whats the video is like took by this camera...
Thinking this was strange behavior, I gave up .seeing as how I was able to take about 30 clear pictures while manually focusing before, went ahead and closed all apps, changed view modes, changed camera scenes, toggled from video to picture modes, restarted the phone several times and checked for available updates to the firmware. All with no luck.
My current firmware is still 4.1.2, as OTA hasnt arrived in my country NewZealand yet...damn...whats taking it so long.
will the new 4.2.2 fix this or should i just bring it back for another repaire (becuase most likely in NZ,it sux bcz you will not get a replacement straight away after a month) ?
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here is the video sample:
https://www.youtube.com/watch?v=Y74RKHtCDkQ
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
opher50 said:
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
Click to expand...
Click to collapse
you mean in "shutter option-Touch to capture" ?
rikki_sun said:
you mean in "shutter option-Touch to capture" ?
Click to expand...
Click to collapse
Exactly, couldn't remember what's it's called..
opher50 said:
Well these are horrible pics
I'd suggest using the option of touch to focus+snap.
Once you allow this option and you tap the screen it focuses and immediately snaps a photo, in my opinion it brings the best pics.
Click to expand...
Click to collapse
opher50 said:
Exactly, couldn't remember what's it's called..
Click to expand...
Click to collapse
thx
I got exactly the same problem.but your tip doesnt change anything
Gesendet von meinem HTC One mit Tapatalk 4
I have the same problem
Responseless said:
I have the same problem
Click to expand...
Click to collapse
If that cheer you, gents, I have EXACTLY the same problem. My One was never dropped, nothing mechanically-abusive happened to this dmn phone, lens are crystal-clear - because I use the protective case.
My guess is faulty camera, which gets fckd up after some time of using it.
In my case, camera stopped working after OTA update to 4.3. I would blame the software update, but since so, so many folks have the same issue with totally various firmwares I'd rather go into thinking that this is a hardware failure.
One advice: if you are sure they're gonna give you new device, go for it. However, these bastards often try to "repair" the damn thing, which is of course the worst idea ever - they're never gonna put all pieces together, rather more likely, they will destroy 10 another things along the way.
I got to have to make a call to HTC - if they start talking about "the repair" - fck'em.
I will have to live with broken camera. I once gave the HTC One X, under warranty of course, and they did a mess to the device (squeaky noises while grabbing it, wifi module - broken almost immediately, after "the repair", battery life shorter more than a half than before giving it to "repair" and so on).
So, thanks, but no thanks.
I have the same problem, there isnt a way to repair it by software or something??
Enviado desde mi 831C mediante Tapatalk
Hello.
So recently got my replacement of note 5 due to screen issue.
This unit is perfect the only problem is my FFC is off centerd towards bottom left.
Its not blocking picture or anything.
Just getting ocd.
So guys should I care? If the ffc is off centerd?
Posting a pic might help.
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These are the two picture.
Doesn't look like its a major thing. You should take it to a Samsung Repair Center... They should be able to fix and give it back.
Well actually its not blocking pictures in anyway.. So debating should i take it for repair or not.
Ctechie said:
Well actually its not blocking pictures in anyway.. So debating should i take it for repair or not.
Click to expand...
Click to collapse
I had OCD just like you. I would take it. And I don't think you'll be charged for it. Its a brand new device.
aakaashjois said:
I had OCD just like you. I would take it. And I don't think you'll be charged for it. Its a brand new device.
Click to expand...
Click to collapse
Just 2 days ago got a brand new replacement for small tiny reason, afraid they might replace again and i get the bigger issue this time.
Ctechie said:
Just 2 days ago got a brand new replacement for small tiny reason, afraid they might replace again and i get the bigger issue this time.
Click to expand...
Click to collapse
My S3 had a similar problem, but for the back camera. They fixed it in half hour. That's why I suggested taking it repair center.
Oh ya! Rear is actually easier to fix.. For front they will need to replace the screen or. The whole unit. Thats why debaiting.
Ctechie said:
Oh ya! Rear is actually easier to fix.. For front they will need to replace the screen or. The whole unit. Thats why debaiting.
Click to expand...
Click to collapse
That could be a problem... since its not doing anything go photos. You can just keep it then. Changing the whole unit is a big hassle
Sent from my Note 5 SM-N920G using Tapatalk
My experia z1 with exact same issue.. But going strong fr years.
Would love to know other people thoughts as well.
my note 5 looks the same. it seems like the lens they are using causes it to look like off centered. Don't worry about it. Better that then them trying to dissemble the whole phone for one camera that has no defect.
Octa_core said:
my note 5 looks the same. it seems like the lens they are using causes it to look like off centered. Don't worry about it. Better that then them trying to dissemble the whole phone for one camera that has no defect.
Click to expand...
Click to collapse
I think you are right.
As the camera is working perfectly fine. It will be horrundus to sent the phone for repair. Just now I have to try controlling my damm ocd.
OCD stinks! Thanks for making me check mine. It is slightly off. Nothing to worry about. My Lumia 1520 rear camera was way off and I never had an issue. It should be fine as long as there is no vignette. ?
LateForDinner said:
OCD stinks! Thanks for making me check mine. It is slightly off. Nothing to worry about. My Lumia 1520 rear camera was way off and I never had an issue. It should be fine as long as there is no vignette.
Click to expand...
Click to collapse
Have you seen my front camera pic i attached ? Do you think its way off center? Should i be worried? I know it dosent harm anything just my damm ocd.
It probably won't make difference unless your phone is pointing at an extreme angle to the sun to cause adverse vignette shading. I liken it to that micro scratch on the screen you never noticed until that one day when the sun hit it just right. Now you can't take your eyes off it...LOL!
Well, if it's a $50 phone I wouldn't care but for me it's a $1000+ phone so yeah they can fix/replace it until I get what I paid for....a premium phone.
Sent from my SM-N920I using Tapatalk
Been using my 3T for two days now. Haven't sold my 6S, though the plan was to use the funds I would've got from that to cover the cost of the 3T.
The reason being is I'm having a few doubts. I'm no stranger to Android, as the majority of my smartphone's have been Android, and the first iPhone I bought was in January 2015.
I don't particularly miss any of the iOS features such as iMessage and Facetime, as WhatsApp pretty much covers those, 3D Touch was quite handy but this has gestures instead.
My issues are, I guess, the camera; OIS, mic quality, security, Android Pay.
Camera wise, on paper the 3T is better than my 6S without OIS, but so far it struggles to take pictures without some form of motion blur. Recording, the mic isn't as good either. Also read reports of the camera hump falling off, at least on the 3.
I'm also a little concerned with security, I've had way more pop ups / apps being forced on me in the past two days, than I would have using the iPhone for the same amount of time. Though I heard Nougat is as secure as iOS now?
Oh and I can't get Android Pay to work. Well I managed it by accident, held the phone on the same way as I normally works with the 6S, and nothing. Ended up waving the phone around whilst unlocked until it registered.
Not sure if am looking for faults because Apple have sold their products and OS on me, or if the 6S just is a better device...
... though it can't compete with the 3T's screen, Dash charge, fast fingerprint scanner and battery life.
Miss my Autodesk Graphic app though
Need convincing I've made the right choice, thanks guys
I got my OP3T a couple days ago and I love it.
First off, there is no such thing as a perfect phone, but this one comes pretty close.
Camera - From my testing with the camer on my phone, I think that the main camera is VERY sensitive to motion. YOu need a steady hand to take good pics. However the front facing camera is really good and pics don't come out distorted at all. I think reall all you need is to find a camera app with good stabilization and you will be good.
Microphone - don't really use this, but I don't think it's a problem. I know phone quality is really good and clear for me. There are apps and mods that can probably help out with tweaking the mic
Security - just like anything, with time anything can be hacked. Keep in mind that oneplus 3T is a dev friendly phone. Most other phone manufacturers cringe on letting users modify their phone. Certainly Apple is very much opposed to that as well. Now your popup issue might be something else. There are a lot of popup blockers you can use. I use and recommend Ad Guard pro. It blocks ads and popups in browsers and in apps.
Here is what it comes down to... Do you use your phone more for pictures and video or pretty much anything else? If it's the later, than honestly you can go wrong with the OP3T. If you use it for photos and videos more, then maybe you can research some apps to see if there is anything out there that is worth using to make better pics.
It's funny because I bought a 64gb iPhone 6S plus today to resell and honestly it feels ancient compared to my 3t .
I have natural steady hands..
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Not the best photo obviously lol but it can take great pictures. Any good photographer can take a picture with anything and make it look amazing, camera is sensitive to motion but software update can fix this. No problems with video it looks and sounds very clear not o mention videos are very steady.
Sent from my ONEPLUS A3000 using Tapatalk
It looks way better on my device
Sent from my ONEPLUS A3000 using Tapatalk
zingxao said:
Oh and I can't get Android Pay to work. Well I managed it by accident, held the phone on the same way as I normally works with the 6S, and nothing. Ended up waving the phone around whilst unlocked until it registered.
Click to expand...
Click to collapse
The NFC sensor is behind the camera. I used it for a purchase 2 hours ago and it was fine. You just have to hold the camera up to the sensor for a few seconds and it should work. You don't even need to open the app. Just need to unlock your phone and have NFC on.
Hope you keep the device
Yes, yes, it's possible to love a phone. Heck, you sleep next to it, don't you? Rate this thread to indicate your love for the RED Hydrogen One, all things considered. A higher rating indicates that the RED Hydrogen One is an incredible phone that you enjoy tremendously. You love it.
Then, drop a comment if you have anything to add!
Pretty much everyone in the Houdini program (pre-release testing) appear to just **love** their device.
I've had mine for about two weeks now and have grown to absolutely love it! While the industrial design may be a stark departure for some, the scalloped edges make me feel really comfortable not using a case. Its really clear that this device is well built.
It runs a fairly stock version of Android 8.1, and I receive OS updates every few days to address bug fixes. Funny thing is, I haven't witnessed any bugs myself. While it's not an SD845, most users won't be able to tell the difference at all. This thing FLIES! I think until the next snapdragon SOC shrinks down a bit to single digit nm size, the performance gains won't be significant enough for users to really be measurably different in real world tasks.
Battery life is bonkers! I'm constantly demoing the device at full brightness for several hours a day, and on those days will end with about 40% life left. On my "off days" of regular use, I will typically only get to about 60-65% by the end of the night. I'm quite comfortable saying this will last some users two days.
The camera is fantastic as well! I looked it up in AIDA and it doesn't say who makes them, but the specs say 12.3 MP and 1.55 μm cell size. There's a few devices on the market with the exact same specs and both are praised for their camera prowess. I think what makes this one so awesome is the spacing between the cameras, which makes for the awesome 4-View holographic effect but also creates an awesome depth of field mode. I'll see if I can post some samples later today. The 4-View screen is something you just have to see. I won't bother explaining it, but I'll say that adding depth to photos makes me feel like a great photographer, even though I'm typically best outfitted with a potato cam.
Just got this phone. Loving it! When can we root it? Come on, guys! Chop Chop!
StormCell said:
Just got this phone. Loving it! When can we root it? Come on, guys! Chop Chop!
Click to expand...
Click to collapse
I just got my 2nd unit; so, I can start to experiment a little.
BUT, I have a *lot* to learn as my last Android device started
in KitKat and runs Nougat today. From a cursory look, quite
a bit has changed since then with a/b updates and the like.
Oh, and finding time for these experiments is another issue...
It's rootable but we need to get the bootloader unlocked. I'm going to ask Red if I can get the key. Will update once that happens.
LP
LucKyPunk said:
It's rootable but we need to get the bootloader unlocked. I'm going to ask Red if I can get the key. Will update once that happens.
LP
Click to expand...
Click to collapse
OEM unlocking is in Dev options...
StormCell said:
OEM unlocking is in Dev options...
Click to expand...
Click to collapse
Yes I am aware... But my "houdini" unit needs a fastboot code. We're you able to unlock yours, without?
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Yeah, not yet. Rooting have been some time for me as I had an iPhone for a while and just switched back. Kinda learning again. But I did send a message to a RED team member asking for the unlock code so we'll see.
Just got mine today does anyone know how to take portrait mode pics. PS love it so far
I just installed the pixel 3 camera app and OMG does it unlock the potential of this phone.
LucKyPunk said:
It's rootable but we need to get the bootloader unlocked. I'm going to ask Red if I can get the key. Will update once that happens.
LP
Click to expand...
Click to collapse
If you bought directly from RED they will send you the Key to unlock. Hopefully you can work your magic with that. They are not allowed by contract to do that with Carrier phones.
fayth22 said:
I just installed the pixel 3 camera app and OMG does it unlock the potential of this phone.
Click to expand...
Click to collapse
You installed it on the RED ONE? How can you shoot 4V with that?
No you can't shoot 4v with the pixel camera app
fayth22 said:
I just installed the pixel 3 camera app and OMG does it unlock the potential of this phone.
Click to expand...
Click to collapse
I tried various versions but couldn't get it going, can you post a link to the one that works?
update all Red apps, and you can take portrait or landscape front and back
Good morning Red One users. I have an opportunity to purchase one of these from AT&T and was wondering if anyone can confirm that the speaker has gotten better for hands-free calling. I'm basing this off of a YouTuber who said he cannot hold phone conversations over speakerphone without the other party saying they can't understand him so he has to switch to handset. I've had a chance to see the demo and the AT&T store and they have only one left and they're holding it for me until close today.
I did notice when I was in the AT&T store looking at the demo I noticed the LG I was currently using had all of its signal bars but the hydrogen only had about 3. So I'm wondering if anyone has had any signal issues or drop coverage. I know this depends on your cellphone provider towers locations. Just wondering if anyone saw any drop off in cellphone coverage from previous devices?
I have both the AT&T version as well as the unlocked Titanium. Both operate on the AT&T network without issue. The signal bar has never dropped below half that I'm aware of and I have not had coverage issues even while traveling.
Hi,
I just bought a Pixel 5, but I didn't even have time to start it that I saw a trouble related to assembly: there is a gap between the screen and the body, in the top left corner of the phone. It is not as visible in the image as in the real life, but it is still noticeable, on the top side and on the left side of the device.
Someone has the same trouble? If so, have you contacted Google support, or find another solution ? I'm afraid the phone is not waterproof at all in this condition ...
Thx
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Mine looks the same, however it's really hard to notice. More or less have to squint
No problem here. Definitely your phone is not waterproof.
It's a new phone, I wouldn't accept this if I were you.
Let them fix/replace it.
Had the same and even worse with two new pixel 5 phones.
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
So there it is. A new #pixelgapgate
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
It's not isolated but how widespread is it? So far 4 or 5 devices but how many more as the rollout progresses. Hopefully by the time it's released in the US all the European flaws will be flushed out of the pipeline. Hey, no wonder you're getting free headphones.
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
Keep us up to date!
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
I just thought of something even more concerning. What if it's a battery swelling issue that's causing it to separate? It could have left the production line looking just fine and during shipping a swelling battery caused it to separate.
Just a thought. Hopefully I'm wrong. ?
No issues or gaps with my sage green pixel 5 after having a proper look.
I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.
Dermy said:
I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.
Click to expand...
Click to collapse
Maybe hold out and see what support says first. Yours sounds like mine. OP's looks a lot worse than mine.
In fact I need to double check mine again during daylight to be sure it's even thefe
https://www.mobile01.com/topicdetail.php?f=565&t=6214924
https://www.ptt.cc/bbs/MobileComm/M.1602949289.A.A32.html
https://www.ptt.cc/bbs/MobileComm/M.1603018294.A.7EC.html
Same with my pixel 5. Biggest gap is on the upper left edge (can). I'm pretty sure it's not waterproof anymore.
There's a slight gap for me but it's uniform around the phone?
Top left corner for me.
Guys, just apply some pressure with your fingers for a minute or so and the adhesive should stick to the screen and close the gap permanently.. probably some manufacturing fault.
I've got a gap at the top and bottom left corner, too.
Already chatted with google and they'll send me a new pixel.
Ordered mine through the google store to germany
superleeds27 said:
There's a slight gap for me but it's uniform around the phone?
Click to expand...
Click to collapse
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.
bobby janow said:
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.
Click to expand...
Click to collapse
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up
superleeds27 said:
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up
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Can you snap a quick pic of the gap? I just watched the 3 Youtube reviews posted previously and didn't see a gap although he didn't focus on the sides of the phone. If you have a store nearby with a P5 on display I'd head over there and compare and send it to Google if they try to blow you off.