Hi,
I just bought a Pixel 5, but I didn't even have time to start it that I saw a trouble related to assembly: there is a gap between the screen and the body, in the top left corner of the phone. It is not as visible in the image as in the real life, but it is still noticeable, on the top side and on the left side of the device.
Someone has the same trouble? If so, have you contacted Google support, or find another solution ? I'm afraid the phone is not waterproof at all in this condition ...
Thx
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Mine looks the same, however it's really hard to notice. More or less have to squint
No problem here. Definitely your phone is not waterproof.
It's a new phone, I wouldn't accept this if I were you.
Let them fix/replace it.
Had the same and even worse with two new pixel 5 phones.
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
So there it is. A new #pixelgapgate
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
It's not isolated but how widespread is it? So far 4 or 5 devices but how many more as the rollout progresses. Hopefully by the time it's released in the US all the European flaws will be flushed out of the pipeline. Hey, no wonder you're getting free headphones.
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
Keep us up to date!
Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
I just thought of something even more concerning. What if it's a battery swelling issue that's causing it to separate? It could have left the production line looking just fine and during shipping a swelling battery caused it to separate.
Just a thought. Hopefully I'm wrong. ?
No issues or gaps with my sage green pixel 5 after having a proper look.
I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.
Dermy said:
I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.
Click to expand...
Click to collapse
Maybe hold out and see what support says first. Yours sounds like mine. OP's looks a lot worse than mine.
In fact I need to double check mine again during daylight to be sure it's even thefe
https://www.mobile01.com/topicdetail.php?f=565&t=6214924
https://www.ptt.cc/bbs/MobileComm/M.1602949289.A.A32.html
https://www.ptt.cc/bbs/MobileComm/M.1603018294.A.7EC.html
Same with my pixel 5. Biggest gap is on the upper left edge (can). I'm pretty sure it's not waterproof anymore.
There's a slight gap for me but it's uniform around the phone?
Top left corner for me.
Guys, just apply some pressure with your fingers for a minute or so and the adhesive should stick to the screen and close the gap permanently.. probably some manufacturing fault.
I've got a gap at the top and bottom left corner, too.
Already chatted with google and they'll send me a new pixel.
Ordered mine through the google store to germany
superleeds27 said:
There's a slight gap for me but it's uniform around the phone?
Click to expand...
Click to collapse
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.
bobby janow said:
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.
Click to expand...
Click to collapse
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up
superleeds27 said:
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up
Click to expand...
Click to collapse
Can you snap a quick pic of the gap? I just watched the 3 Youtube reviews posted previously and didn't see a gap although he didn't focus on the sides of the phone. If you have a store nearby with a P5 on display I'd head over there and compare and send it to Google if they try to blow you off.
Related
my phone won't vibrate when it turns on or when receiving texts or calls. even if i switch it to vibrate it won't. if i shake the phone a bit before i make a panel selection i get a click from inside the phone when i select the panel. it's like it wants to work but it won't work all the way. anyone else had this problem? if so how do i fix it? this is frustrating. thanks for any help
EDIT: (just so you don't have to search through the whole thread)
Found out that the problem was HTorch. I used it for only a few minutes on high power and it melted the Led on top of the vibrator motor and locked it down. Heed these words, comrades. Take special care not to use htorch on its bright setting. cheers
if hardreset dont do anything then
i would say that it's a hardware malfuntion
which require service
I thought this title was referring to something else
BuddyLee said:
I thought this title was referring to something else
Click to expand...
Click to collapse
me too!
There's a thread where someone else had the same problem, more than likely the motor has burnt itself out or the weight/cam has dropped off the end of the shaft (LOL). More than likely a return to SE/your provider to get it fixed.
God you just jinxxed mine! Vibration is dead now. Nothing on calls texts or anything. Even when I go into sound panel to test it doesn't work.
Just done a hard reset and nothing.
Looks like a service job already....
guru_fordy said:
Just done a hard reset and nothing.
Looks like a service job already....
Click to expand...
Click to collapse
I had the same problem and in the end had to get a replacement.
I sent my X1 to service last week because of the same problem.
christ... that sucks you guys! i'm gonna attempt to open mine up and see if what squidgyb said about the cam falling off the motor might be the case. report back later
what i found is not pretty....
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that piece that looks crooked with a yellowish square piece on it shouldn't be crooked. it should only be occupying that blue rectangular space. it seems to have overheated and melted itself out of place. if you look here:
http://www.youtube.com/watch?v=AWDurQrRt-Y&feature=related
at 2:26 you see what it should look like on the right side of the camera. it's new resting place is (guess where ) snug on top of the cam and motor. it's locked down. i would just like to know what it is and why or how it overheated. it seems like a simple fix... if i knew where to buy that black plastic thingy that is now melted. i just figured this was some interesting info to share. i really can't go without my phone for however long it would take for them to repair and ship it back to me so if any of you know of a place online that i can buy xperia parts, feel free to post a link. thanks you guys
that's the one...
Good job in finding out what it was. However, I didn't pay good money to fix it myself so it's going back to O2
O2 have no stock and are giving me the 'sometime next week' crap again. Then he said go into a shop and see if they can fix it as it may be software.
Looks like I will re-flash the ROM back to normal and then bring it into a store. Then it's either send off for repair or wait for stock. My Jedi senses are telling me that I am going to kick off very soon....
i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back
Vodafone or O2 figurine?
figurine said:
i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back
Click to expand...
Click to collapse
best thing really, you don't expect to pay all that amount of money for a phone that is 99% working. This is my first SonyEricsson that I have sent back within 3 weeks for a hardware fault.
mine is an x1i unlocked from the uk and i'm a kid in the u.s. on t-mobile lol. wish i did live there though. that'd sure be swell
really though, these ARE the first on the market so ppl shouldn't expect them to be without their flaws just as with any other high-end item be it phones or game systems. time must be allowed for all the creases to be ironed out.
Good luck figurine lol
And yes I do expect problems and I am not that mad with SE but O2 should be able to support their customers in a reasonable timeframe as we paid good money for them....
that wasn't aimed at you guru... it's these ppl that make a big deal about having to send their phone back within a few weeks of getting it due to hardware or software issues. It's to be expected. they should wait a few months until the bugs are worked out or something
Anyone else got this on their phone?
It started last night and seems to have got progressively worse.
I think it's time to get it in for a repair and get the leaking left hand bottom corner of my screen done at the same time.
http://mobile.engadget.com/2010/04/02/nexus-one-losing-finish-innocence/
Is it from the heat? Moisture? Weird! Hope mine doesn't do that!
SiNJiN76 said:
Is it from the heat? Moisture? Weird! Hope mine doesn't do that!
Click to expand...
Click to collapse
I'm not sure, I can only say we have been on holiday this week and it has been TORRENTIAL rain all week.
But my phone hasn't got that wet at all?!?!?
Also when we returned to our apartment each night it was VERY VERY warm in there. I'm not sure if that's caused the issue or not.
Anyway, I'll ring HTC tomorrow.
Holy-
That scares me just looking at that! Mine is almost always in a case. :\
andythefan said:
Holy-
That scares me just looking at that! Mine is almost always in a case. :\
Click to expand...
Click to collapse
Same here, only time I take off my case is to change battery's
I was doing a clutch replacement on my car last Feb and I accidentally got brake cleaner on the back of my G1. If anyone felt or has/had a G1 will know the back has a rubber feel to it almost like the Nexus One. The cleaner was only on for a few seconds and the result was exactly what your picture is showing. It caused it to wrinkle and bubble up. I peeled it away and ended up buying a new cover.
yep, brake cleaner'll do that lol
had you tried to clean the trackball at some point recently?
if so, what did you use so i dont use it lol
I noticed a small raised area on my bottom cover that could be the start of something similar. Did you get a reply from HTC?
pongalong said:
I noticed a small raised area on my bottom cover that could be the start of something similar. Did you get a reply from HTC?
Click to expand...
Click to collapse
Can you post a pic or two?
pongalong said:
I noticed a small raised area on my bottom cover that could be the start of something similar. Did you get a reply from HTC?
Click to expand...
Click to collapse
I haven'y been able to contact them yet due to the Easter break.
I will be doing it first thing Tuesday.
Hopefully they'll repair it under warranty because to be honest I ave no idea whats happened.
Okay.
Rung HTC today.
Phone is being collected tomorrow and they did not ask if it was unlocked.
They also didn't ask for a CC to charge against.
Fingers crossed.
uansari1 said:
Can you post a pic or two?
Click to expand...
Click to collapse
I tried taking a photo of it, but it's near impossible to capture. I probably wouldn't have noticed if I didn't look for it after reading the OPs post. If it progresses I'll take one and contact HTC. Right now if I run my fingernail lightly across the front where the bottom half meets the metal frame I can feel a bump on the "teflon." Also when held up to the light and viewed at the proper angle I can see a very small line or crack.
If I posted the photos I doubt many people would be able to see it. Hopefully it stays this way and if it gets worse HTC will fix it.
Update:
Phone was collected Wednesday at 3:30pm.
They rung today to say it had been repaired and had passed final test and will be shipped either today or monday!
Not a bad service at all.
I'm presuming because of the speed they will send a replacement.
And this is why I advise using a skin protector
http://forum.xda-developers.com/showthread.php?t=618006
I would actually like to z brake cleaner go up against 1 of those skins
Paul22000 said:
And this is why I advise using a skin protector
http://forum.xda-developers.com/showthread.php?t=618006
Click to expand...
Click to collapse
Disagree, it was just my stupidity.
I had a G1 for 18 months and a HTC Hero afterwards, they were both like new when I sold them.
disgustip8ted said:
I would actually like to z brake cleaner go up against 1 of those skins
Click to expand...
Click to collapse
Supposedly it's military grade stuff so I bet it wouldn't even affect it. At the very least, I guarantee the effects of what the OP posted would at least be minimized greatly, if not prevented entirely.
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Paul22000 said:
Supposedly it's military grade stuff so I bet it wouldn't even affect it. At the very least, I guarantee the effects of what the OP posted would at least be minimized greatly, if not prevented entirely.
Click to expand...
Click to collapse
LOL! Brake fluid and brake cleaner can look at plastic and it will dissolve. I don't care what grade it is, I promise you it will not hold up to it.
I tried taking some photos under sunlight to capture what could be the start of this problem. They are more difficult to see in the photos than with the eye, so I'm not entirely crazy about this and I'm posting these photos in case this can be used as an early warning sign of a more serious problem for other users. As I mentioned before I probably wouldn't have noticed for quite some time if I hadn't read the OPs post. The darkened spot circled in the photos is raised and can be felt when running my finger along it. When viewed at the proper angle there also appears to be a small crease/crack on the bump.
I had kept my phone in a full phantomskinz before and have since moved to a flexible TPU style case, so there's very little chance of me having bumped it somewhere.
Possible reasons this could be happening? Heat? Moisture? I'm really not sure, but if it turns into a problem like the OPs it could be trouble. Anyone think I should just contact HTC or should I wait and see what becomes of it?
How many of you have at least some light bleeding on your N7? I've got some minor bleeding in my bottom left corner and just wondering if it's pretty normal on these tablets.
Here's a good app to test for it:
https://play.google.com/store/apps/details?id=com.joeleveque.backlightbleedtest&hl=en
Very minor for me, only noticeable on the boot screen (Google logo).
I am more bothered by the washed-out screen after playing movies:
http://forum.xda-developers.com/showthread.php?t=1781157
No backlight bleeding here.
None here
Sent from my Nexus 7
I have a nice back light bleed line along the entire right side of the device :-(
Terrible light bleeding along the left side.
See attached.
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I feel sick with that bloody screen...
Yep. The one I got from the Play Store has bleeding in the lower left corner. I already called for an RMA, my new one should be here by Wed I hope.
Got mine from the Playstore. Ever so slight on the bottom right (held landscape). Most people probably wouldn't notice but it's annoying me. Might RMA tonight. Can this be done without sitting on the phone to Google? Last time I could hardly hear the guy.
Has anyone tried tightening/loosening the screws inside to rectify the leakage?
charco83 said:
Got mine from the Playstore. Ever so slight on the bottom right (held landscape). Most people probably wouldn't notice but it's annoying me. Might RMA tonight. Can this be done without sitting on the phone to Google? Last time I could hardly hear the guy.
Has anyone tried tightening/loosening the screws inside to rectify the leakage?
Click to expand...
Click to collapse
I tried. It doesn't help a bit. Rang Google from Australia and waited for a long time. Got an email from them with instructions to arrange pick up from FedEx but the guy forgot to attach the RMA form. Reply via email and no reply for over 12 hours. Will call them again tomorrow.
In all honesty I put "none" even though I saw some in the bottom-left corner also.
The reason I put none is because I had to use screen test to turn the whole screen black and turn off all the lights and ambient light sources in my room in order to see it. And even then, it was very, very minor.
People seem to complain about their N7 a lot, but my own experiences with the hardware have been flawless, barring shorter-than-advertised battery life
You are the lucky one I guess. Today I went to a retail store and buy another one. This one doesn't have the light bleeding issue, but the screen flickers a lot, and this issue is very visible in a dark room and with a white background. Contradicts to what others are saying, the flickering happens in all apps as long as the background is white.
Disappointed but not entirely unexpected with any brand new product.
Sent from my Nexus 7 using Tapatalk 2
Has anyone got a photo of the screen working perfectly? I get paranoid that I'm being to precious about the quality.
None.
Ordered from PCWorld UK.
Minor at top of screen and along the left side. Seems to have gotten worse since I've been using it.
Think I am returning the tablet to play store and not purchasing another. I don't have time to deal with defective hardware.
last picture on my review shows my screen.
it has HEAVY bleeding, now waiting for replacement...
http://smartphoneblogging.com/2012/07/review-google-nexus-7-hardware/
Pronounced with white bkg, not dark
Yes, 4 white blobs on the left side when looking at lighter colored apps.... like Google Play books, Google Talk, Gmail, Currents, etc....
Kinda bummed... on the fence about a RMA.
clankfu said:
How many of you have at least some light bleeding on your N7? I've got some minor bleeding in my bottom left corner and just wondering if it's pretty normal on these tablets.
Here's a good app to test for it:
Click to expand...
Click to collapse
Wow, 35% here have backlight bleeding.
Oh QC, QC, wherefore art thou?
Mines is minimal but I've put in to return and NOT replace.
It's a great device so I'm going to try buying locally so I can easily return. Not spending another 50 minutes on hold to Google and wait days for email responses. Suspect Google have bitten off more than they can chew with this one!
Nope.... none here.
Nope. Google Play UK.
Sent from my Nexus 7 using xda premium
finally I got my nexus 4 :good:
It looks very good:
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The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Looks like the glue spot issues the One X had/still has...
It's to do with how the screen is glued to the LCD.
I really cba going through issues similar to the One X's launch again, that device had a horrendous hardware launch.
Are you in Europe and did you buy this from an EU carrier? If so, it would seem that LG diverted units from Google to go to other vendors. Google actually had to cancel announced plans to sell the Nexus 4 via Playstore in the Netherlands and Belgium at the very last minute because LG couldn't deliver units. I suspect LG's reputation isn't going to be helped by the disastrous launch of this phone. Google deserves to share the criticism too. (There's a rumor that LG delivered only 5,000 units to Google, but then rumors aren't substantiated and it may well be false. However, the UK Playstore sold out in under an hour and the US Playstore was sold out in under a half and hour so it sounds like there weren't a lot of phones available.)
Yeah this definitely looks like the issue that one x had with their launch. Not good!
Christ almighty, this phone is Frankenstein resurrected. How many things went wrong/are wrong again!? I can't keep track anymore. Worst f-cking phone EVER. Sucks it looks so good though.
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
W T F
I'm really curious what will expect me when I open the packaging of this phone...
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Yes thats what I read about it too.
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Here you go: http://www.cultofmac.com/192299/does-your-iphone-5-screen-seem-yellow-dont-worry-overmuch/
Had that on my Nexus S i9023. It's the glue. When heated it turns yellow.
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
agabe said:
finally I got my nexus 4 :good:
It looks very good:
The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Click to expand...
Click to collapse
If you press down on the screen (on the yellow patch as if reviving a dead pixel), does the yellow patch disfigure? Could be some glue that hasn't set in properly yet...leave it overnight and see if it disappears
Well, if it's after the benchmarks, it means it either got so hot that physically damaged lcd, or just helped glue to evaporate faster than it should. I suggest not pushing it for the first few days cpu wise, let everything dry out as much as possible naturally.
Crenshaw-PCGH said:
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
Click to expand...
Click to collapse
indeed, I wonder if the networks (O2..etc got a bad batch of phones...). I bought mine from Google Play earlier today and now I'm scared for my life and hoping that LG didn't screw mass production of this amazing phone up...
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
You can see photos of the yellow tint. The text translated from French :
"After some testing, we noticed a weird behavior of the screen on a white background. A blue light escapes from the top of the screen. Moreover, a yellow spot appears. It's sometimes difficult to notice at first sight. Knowing the hardware we have is final, this is very worrisome."
I think it's the same like sony xperia-s screen.
slainer68 said:
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
"
Click to expand...
Click to collapse
yes...it looks like mine, but another place on the screen.
Dang.......
Do they always have problem in the nexus line...
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Barso1 said:
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Click to expand...
Click to collapse
Don't be silly, it will be dealt with locally
Just call Google support.
I purchased a Redmi Note 10s for about now 2 months. I understand it is a budget device, but I am trying to see if anyone who is more knowledgeable on Android than me knows what may be occurring here. Yes, I have tried to Google the solution but to no avail. I'm sorry.
The device works fine overall, but the other day I started the camera app and I noticed there is a line at the top of the frame when in any mode other than 1:1.
If I place the camera in a 1:1 ratio, there is no line (since it shortens the top), anything else there is this stuck annoying line at the top. Now, what is peculiar is that when using the stock camera app, and we go video, the line at the top moves according to how I move the device around, it is not stuck. Also, I noticed the line at the top changes color, depending on background and weirdest thing of all.. it applied this line to all my pictures that I took PRIOR to this issue occurring.
Also, I tried gcam and other camera apps. In photo mode, same story, line at the top is stuck, but when we go video on these other apps, the line now does not "move" like in the stock camera app but is also stuck in video mode as well.
Now, its either hardware or software I know. I have not done a total reset yet but may later on but since I got a bunch of logins and apps downloaded and what not, I wonder if anyone knows a solution about this issue.
Hardware: Impossible unless the build is this bad for Xiaomi Redmi devices. I never smacked the device, it never fell nor has any liquid damage. I babied it since day 1.
Software: I think it could likely be more a software issue than hardware but pls enlighten me why and how to fix.
Thank you,
Does it happen using every lens or just one lens? What you describe sounds like some sort of spirit levelling/guide lines, although they shouldn't be present on a saved image, unless some option is enabled to do so. Try resetting the app, just write down settings you want to remember first.
I recommend trying the gcam port app instead of the stock one too, much better images.
Post a sample photo and screenshot demonstrating the glitch.
it applied this line to all my pictures that I took PRIOR to this issue occurring.
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It is happening only with the main lens, not the others.
I went ahead and wiped data. Issue persist unfortunately.
When I point the camera towards a bright light, you can see the top line becoming blue and part of it disappearing.
Will post images soon to give you a better idea.
Yes I did try other apps such as gcam. Same issue.
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rilbel said:
View attachment 5464791
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From the looks of it, it seems like you have a faulty sensor. Just have your phone replaced from where you bought it.
Agreed with jacobpayag, looks like an RMA job, for a faulty sensor.
I bought it from wirelessplace, and I am unable to return or exchange unfortunately since it has been over 30 days. I emailed them but.. I doubt they will do anything. I guess I will keep it as is. No Xiaomi CS in the USA, I do not believe I can RMA this device. Please advise.
Thank you,
Sorry I can't help you with consumer rights laws in the USA. I'd be surprised if you couldn't have it repaired or replaced within 12 months from purchase though.
stuntdouble said:
Sorry I can't help you with consumer rights laws in the USA. I'd be surprised if you couldn't have it repaired or replaced within 12 months from purchase though.
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Just called them and they only RMA devices sold within the USA, which does not include mobile phones or smartwatches.
I mean I'll keep the phone, its overall a great device and I am not huge on photos or anything but still.. to have a defect after 2 months? Not giving me much faith in their QC for future purchases.
rilbel said:
Just called them and they only RMA devices sold within the USA, which does not include mobile phones or smartwatches.
I mean I'll keep the phone, its overall a great device and I am not huge on photos or anything but still.. to have a defect after 2 months? Not giving me much faith in their QC for future purchases.
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That's why I still prefer buying phones physically. Also, you could try to repair the device yourself. I think you can buy the camera module online and AFAIK, you can replace each individual camera instead of having all 4 replaced.
You'll lose any waterproofing if you do open it up, it looks like a real chore to get started but here's a vid in case do: