Database Develop

Screen issues

Anyone else noticing that they have any dark spots on there screen that are slightly dimmer than other spots?

BAMP
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.

I don't see this on my Bionic. But my wife's DroidX has an issue similar to what you're describing. It doesn't take much pressure at all, just a normal press on the screen and she gets what looks like an oil slick effect. Does that sound similar to your issue? I know it's off topic, but I was reading some reviews of the Samsung Galaxy Tab 10.1 and a lot of people are reporting an "oil slick" issue with the screen. So I'm wondering if they're all related and possibly a symptom of a particular screen design? I don't think the Tab uses a screen remotely similar to the Moto phones, but the symptoms seem very similar so perhaps they share some type of common design?

When not pressing it looks kind of like this,
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While pressing while playing a game it looks like an oil slick or like color streaks where the LCD is healing itself. Although now super noticeable you can totally see that there are some dark spots in the middle of the screen after I have used it for the last few months.

If you have an image in your previous post, i'm not able to see it...but it sounds just like what my wife's droidX is doing...and the oil slick behavior from the galaxy tab. My wife's screen has been doing that for a few months now and I haven't seen any adverse effects, it just looks funny but works fine otherwise. I believe Samsung is taking back the affected tabs if there's a warranty claim...haven't tried pursuing the issue with my wife's phone tho.

Possibly some good news for you...I just looked at my wife's DroidX last night, and the "oil slick" is gone. Couldn't see it with the screen on or off. I even tried pushing down pretty firmly in the area it was and nothing. Hopefully it goes away for you.

No, it did not. I got a refurb, does the same thing. This one will be going back too.

That's it!
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.

gbohen said:
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.
Click to expand...
Click to collapse
How exactly do you go about using the insurance for another phone, I have gone through 3 already and every minute I am on the phone with VZW pushes one step closer to insanity?

Terror_1 said:
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.
Click to expand...
Click to collapse
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk

mistawolfe said:
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
So based on that and, what I would assume some other people as well, that there is probably a general affliction to the device. It could be inferred that it is only a matter of time before people start to realize that there are dark spots on the screen and start to complain.
mistawolfe are you still using the bionic or have you totally switched to the RAZR? Does this issue manifest itself the same was with the RAZR and the BIONIC?

I have the same issue with the LCD distortion when pressed. It was a lot worse with the screen protector on. Not too noticeable now that its off. I figure if I scratch the crap out of my screen I will just get a re-furb sent for the distortion issue...

I can't remember off the top of my head which forum i read this on but the dark spots are due to the construction and materials used to make the screen and isn't a defect at all. As for the "oil slick" effect, i can only imagine that to be an issue where the glass is thinner in certain spots and is actually pressing on the LCD, just like pressing on an LCD monitor.
Sent from my DROID BIONIC using XDA App

Well I went through 3 different Bionics at this point and after a few weeks they all get these dark spots.
Have a replacement Rezound on the way to replace the Bionic. It's too bad that the Bionic, for me, has had so many small issues because it's a solid device with a lot of potential.

And the Rezound is also a turd.
First Verizon sends me a phone and a back cover and "forgot" the battery.
Then get the battery and power the damned thing on to find out I can't log into my google account because HTC "forgot" the ` backtick in the sense keyboard and also "forgot" that the stock android keyboard doesn't suck and doesn't take any effort to include.
I quit. There is obviously no winning.

[Q] Screen Color Balance Warm?

Just received an Incredible S & have a few questions. Is this the normal color temperature for it's screen. The phone on the right is a Samsung Exhibit II. Both should be at full brightness. Whites on the IncS look like a cream color.
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Also odd that I bought the phone from Amazon.com & it seems to be meant for the India according to the software # & that English (India) was the only language option. No wonder there was no sense update. The warranty should still be ok in the US?
I got this phone to use with my legacy T-Mobile data plan for 4g & tethering. Both work fine unlike the Exhibit II but I notice that the wifi hotspot shows a 3g symbol. I seem to be getting 4g speeds tethered(other then ping) to just testing on the phone. So the 3g wifi hotspot is really 4g where there is service?

Can anyone just look at their phone LCD & compare it to another phone or their monitor & tell me if the colors on this phone are suppose to be like this?

I've ask this on another Android forum & have gotten no replies there either. I don't know why, but I hope this isn't how the screen should be normally & everyone is in denial. In any case contacted tech support & they do agree that the color balance is too warm in that picture. So I will be sending it in soon & hope that I get better screen back.

youthcom said:
I've ask this on another Android forum & have gotten no replies there either. I don't know why, but I hope this isn't how the screen should be normally & everyone is in denial. In any case contacted tech support & they do agree that the color balance is too warm in that picture. So I will be sending it in soon & hope that I get better screen back.
Click to expand...
Click to collapse
my screen seems normal compared to my mac... guess your piece is faulty ... good luck with the new one

HTC repair had a pretty quick turnaround getting my phone back to me in about a week. Unfortunately they don't tell you what they fixed/replaced. I sent it in for loose USB & warm color screen. The USB is better & even the speaker sounds a little better, but the screen I still think is rather on the warm color temperature side.
Can I have some more confirmation from other Incredible S users if the colors are really this off. It's a shame since the screen looks nice with anything besides white. It's something I could probably live with if this is just how it is with this phone(maybe I'm just too use to cooler screens). Here's another photo comparison to my old Nokia N900. I know the camera has it's own white balance processing but this is how it really looks to my eyes.

Same thing on mine, I think they want to mimic the color temp of AMOLED display that I hate. TBH I really hate AMOLED over saturated colors. Still this thing is a little better than AMOLED still it's nowhere as good as my Dell UltraSharp .

So I'm not alone, but is this the norm or just a panel lottery? I wonder why they can't just supply software controls like on PC's so we can adjust colors to our liking.

I guess this issue is only with the incredible S manufactured lately...one of my friend bought INC S some two weeks back...I compares it with mine (I got it when it got released) n found put that the display had a yellow tint...we reported to the shopkeeper... he told us that this issue is only with latest INC S...
Sent from my HTC Incredible S using xda premium

two of my friends have inc's and their screens have the blueish white tint to the screen as mine is a warmer yellowish tint.
i had to replace the screen on mine a couple of weeks ago and it still has the warmer tint .
have gotten used to it and i only notice if i put it next to my friends phones..

It is a bit warm colour on my IS as well, especially when I compared it to nexus s SLCD version. However, before the comparison I did not feel any uncomfortable looking at the screen.
Without proper tool to analyse the screen and give detailed statistics, It's hard to tell if It's faulty or not.
Different manufacturer/technology makes different screen, such as super amoled tends to be greenish on nexus s and lots of people love it. So I think It's down to personal preference and taste.
However, if you think yours is too warm, don't hesitate to get a replacement.
Sent from my HTC Incredible S using XDA App

THe first batch of Incredible S phones had a ACER manufactured screen, but later the displays came from SHARP which have not the same quality.
I saw this on a Dutch forum:
This guy has 3 Incredible S (don't ask me why.)
Phone A: Bought on 17-03-2011
Phone B: Bought on 20-07-2011
Phone C: Bought on 18-04-2011
It looks like Phone A and C are from the first batch and B with a SHARP screen.
HTC does this also with other phones like the Sensation

So on the chance that HTC would replace my screen I wonder if one could specifically request an Acer? Probably not and they might not even have those screens anymore.
Not sure if ACER would be better anyway since I found this about the Sensation screens "To really sum it up, the Sharp screen is slightly less "vivid" than the Acer. But the Acer has ghosting, tearing and flickering. In short: more issues."

Backlight bleeding poll

How many of you have at least some light bleeding on your N7? I've got some minor bleeding in my bottom left corner and just wondering if it's pretty normal on these tablets.
Here's a good app to test for it:
https://play.google.com/store/apps/details?id=com.joeleveque.backlightbleedtest&hl=en

Very minor for me, only noticeable on the boot screen (Google logo).
I am more bothered by the washed-out screen after playing movies:
http://forum.xda-developers.com/showthread.php?t=1781157

No backlight bleeding here.

None here
Sent from my Nexus 7

I have a nice back light bleed line along the entire right side of the device :-(

Terrible light bleeding along the left side.
See attached.
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I feel sick with that bloody screen...

Yep. The one I got from the Play Store has bleeding in the lower left corner. I already called for an RMA, my new one should be here by Wed I hope.

Got mine from the Playstore. Ever so slight on the bottom right (held landscape). Most people probably wouldn't notice but it's annoying me. Might RMA tonight. Can this be done without sitting on the phone to Google? Last time I could hardly hear the guy.
Has anyone tried tightening/loosening the screws inside to rectify the leakage?

charco83 said:
Got mine from the Playstore. Ever so slight on the bottom right (held landscape). Most people probably wouldn't notice but it's annoying me. Might RMA tonight. Can this be done without sitting on the phone to Google? Last time I could hardly hear the guy.
Has anyone tried tightening/loosening the screws inside to rectify the leakage?
Click to expand...
Click to collapse
I tried. It doesn't help a bit. Rang Google from Australia and waited for a long time. Got an email from them with instructions to arrange pick up from FedEx but the guy forgot to attach the RMA form. Reply via email and no reply for over 12 hours. Will call them again tomorrow.

In all honesty I put "none" even though I saw some in the bottom-left corner also.
The reason I put none is because I had to use screen test to turn the whole screen black and turn off all the lights and ambient light sources in my room in order to see it. And even then, it was very, very minor.
People seem to complain about their N7 a lot, but my own experiences with the hardware have been flawless, barring shorter-than-advertised battery life

You are the lucky one I guess. Today I went to a retail store and buy another one. This one doesn't have the light bleeding issue, but the screen flickers a lot, and this issue is very visible in a dark room and with a white background. Contradicts to what others are saying, the flickering happens in all apps as long as the background is white.
Disappointed but not entirely unexpected with any brand new product.
Sent from my Nexus 7 using Tapatalk 2

Has anyone got a photo of the screen working perfectly? I get paranoid that I'm being to precious about the quality.

None.
Ordered from PCWorld UK.

Minor at top of screen and along the left side. Seems to have gotten worse since I've been using it.
Think I am returning the tablet to play store and not purchasing another. I don't have time to deal with defective hardware.

last picture on my review shows my screen.
it has HEAVY bleeding, now waiting for replacement...
http://smartphoneblogging.com/2012/07/review-google-nexus-7-hardware/

Pronounced with white bkg, not dark
Yes, 4 white blobs on the left side when looking at lighter colored apps.... like Google Play books, Google Talk, Gmail, Currents, etc....
Kinda bummed... on the fence about a RMA.
clankfu said:
How many of you have at least some light bleeding on your N7? I've got some minor bleeding in my bottom left corner and just wondering if it's pretty normal on these tablets.
Here's a good app to test for it:
Click to expand...
Click to collapse

Wow, 35% here have backlight bleeding.
Oh QC, QC, wherefore art thou?

Mines is minimal but I've put in to return and NOT replace.
It's a great device so I'm going to try buying locally so I can easily return. Not spending another 50 minutes on hold to Google and wait days for email responses. Suspect Google have bitten off more than they can chew with this one!

Nope.... none here.

Nope. Google Play UK.
Sent from my Nexus 7 using xda premium

Manufacture defect in our screens? Internal Dip?

The day i got my Galaxy S4 i went straight to charge the device. I left it on my nightstand which is under a window and when i saw the reflection of my blinds through the screen, they where bent out of shape and the reflection looked distorted. Looking closer, the screen seems to have a circular dip in the middle left-ish area. All the devices I tested this do not have a distort. (iphone 5 and 4S, the SIII)
I'd like for everyone to look at there device and make sure they don't have this also. I cant check the devices over at carrier stores, abit busy sadly...
I've given a Sample of lines that u can use as a test and also left a quick video, ill try to make a better one but its all i could at this moment. Also its extremely hard to get it on a video vs what u see in person =/
http://www.youtube.com/watch?v=0Ej5VCPnKls
Best way's too test are as follows.
1) place your phone right in front of you on your computer desk and look at your Monitors reflection. It works extremely well when you look at Lines or a lot of text.
2) Look at a bunch of stuff that's well lit.
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Mine is fine
Sent from my SPH-L720 using xda app-developers app

mine is fine too

Mines good too
Sent from my SPH-L720 using Tapatalk 2

Gosh, I have a pimple on my face ...
WOW, I just discovered a pimple on my face while using the screen as a mirror. Darn!
Peter

Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app

budde2 said:
Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
all good here... 16gb black...

mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.

shabbypenguin said:
mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.
Click to expand...
Click to collapse
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.

Shoulon said:
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.
Click to expand...
Click to collapse
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?

decadentray said:
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?
Click to expand...
Click to collapse
I got them to open up two new boxes and it seems like every device has it.
Sent from my SPH-L720 using xda premium

Wow. I cant believe what I saw after inspecting my phone. Nothing! Absolutely nothing! I love this phone
Sent from my SPH-L720 using xda premium

My first galaxy s4 had dead pixels, my second galaxy s4 had scuffing all over it, a large scratch on the MICRO sd card port, overheated and would constantly shut off, followed by the display that completely died a day later. Sprint advised me to give the HTC one a shot. As soon as I got the HTC one home, noticed paint run off, gaps between panels, dings, dents, pretty much the poorest quality control standards I have ever seen. Now I have to find away to get sprint to allow a FOURTH return on a 600.00 device. I may have to get mean, I dont like to act that way, but what sprint has put me through to obtain a working 600.00 high end device is not acceptable, I would not wish the experience I am going through on my worse enemy.
Im not picky, and I understand mistakes when they happen. But two damaged/defective S4's, and one damaged/defective HTC one in matter of 7 days? I really cant even believe it.
All I buy is Samsung products when it comes to electronics, never in my life have I EVER received two defective units in a row. I feel like a crazy crack addict every time I go back to the sprint store and request a replacement. If sprint didn't have a 14 day satisfaction guarantee, I would be out 600.00, because there is no way in a million years samsung or HTC would take responsibility for scuffing or damage to the body of the device. Even with sprints 14 day satisfaction guarantee, you are only allowed 1 device exchange. So basically, im entitled to nothing with this issue, and any day sprint is going to show me the door or refer me to Asurion for a 3 day old 600 dollar phone.

assembly problem: gap between screen and case

Hi,
I just bought a Pixel 5, but I didn't even have time to start it that I saw a trouble related to assembly: there is a gap between the screen and the body, in the top left corner of the phone. It is not as visible in the image as in the real life, but it is still noticeable, on the top side and on the left side of the device.
Someone has the same trouble? If so, have you contacted Google support, or find another solution ? I'm afraid the phone is not waterproof at all in this condition ...
Thx
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Mine looks the same, however it's really hard to notice. More or less have to squint

No problem here. Definitely your phone is not waterproof.
It's a new phone, I wouldn't accept this if I were you.
Let them fix/replace it.

Had the same and even worse with two new pixel 5 phones.

Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.

So there it is. A new #pixelgapgate

Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
It's not isolated but how widespread is it? So far 4 or 5 devices but how many more as the rollout progresses. Hopefully by the time it's released in the US all the European flaws will be flushed out of the pipeline. Hey, no wonder you're getting free headphones.

Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
Keep us up to date!

Sylabo said:
Ok, thanks for your answers. So it is not an isolated case, how can Google let phones leave production lines with visible trouble like this . This is not a £100 product from an unknown brand. I will try to contact Google support.
Click to expand...
Click to collapse
I just thought of something even more concerning. What if it's a battery swelling issue that's causing it to separate? It could have left the production line looking just fine and during shipping a swelling battery caused it to separate.
Just a thought. Hopefully I'm wrong. ?

No issues or gaps with my sage green pixel 5 after having a proper look.

I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.

Dermy said:
I have the same problem but it's not as pronounced as OPs. I can already see there is some dust getting caught in the gap. I'll probably contact support tomorrow. It's pretty disappointing because I really like the phone but I'm not going to pay for a flawed product. Thanks for making the thread, at least I know it's not just my phone now. I'd suggest anyone else who has this issue to either get a replacement or a refund because there's no way a phone with a visible gap is IP68.
Click to expand...
Click to collapse
Maybe hold out and see what support says first. Yours sounds like mine. OP's looks a lot worse than mine.
In fact I need to double check mine again during daylight to be sure it's even thefe

https://www.mobile01.com/topicdetail.php?f=565&t=6214924
https://www.ptt.cc/bbs/MobileComm/M.1602949289.A.A32.html
https://www.ptt.cc/bbs/MobileComm/M.1603018294.A.7EC.html

Same with my pixel 5. Biggest gap is on the upper left edge (can). I'm pretty sure it's not waterproof anymore.

There's a slight gap for me but it's uniform around the phone?

Top left corner for me.
Guys, just apply some pressure with your fingers for a minute or so and the adhesive should stick to the screen and close the gap permanently.. probably some manufacturing fault.

I've got a gap at the top and bottom left corner, too.
Already chatted with google and they'll send me a new pixel.
Ordered mine through the google store to germany

superleeds27 said:
There's a slight gap for me but it's uniform around the phone?
Click to expand...
Click to collapse
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.

bobby janow said:
This is troublesome but still not widely reported. I keep watching AP and Android Authority for information but all I see are reviews. Hopefully, it was just a bad batch and nothing more. I wouldn't think twice, just return it and replace it.
Click to expand...
Click to collapse
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up

superleeds27 said:
Problem is then you end up in the OLED Lottery and it's one RMA after another!
On chat with them now. Provided pictures. Currently on hold while they check this further.
I think a uniform gap is the norm to be fair.
Will see what they say.
Edit: if I flag it and they say it's fine, then it causes issues down the line, at least I've flagged it and have a case ID to back me up
Click to expand...
Click to collapse
Can you snap a quick pic of the gap? I just watched the 3 Youtube reviews posted previously and didn't see a gap although he didn't focus on the sides of the phone. If you have a store nearby with a P5 on display I'd head over there and compare and send it to Google if they try to blow you off.