Just received an Incredible S & have a few questions. Is this the normal color temperature for it's screen. The phone on the right is a Samsung Exhibit II. Both should be at full brightness. Whites on the IncS look like a cream color.
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Also odd that I bought the phone from Amazon.com & it seems to be meant for the India according to the software # & that English (India) was the only language option. No wonder there was no sense update. The warranty should still be ok in the US?
I got this phone to use with my legacy T-Mobile data plan for 4g & tethering. Both work fine unlike the Exhibit II but I notice that the wifi hotspot shows a 3g symbol. I seem to be getting 4g speeds tethered(other then ping) to just testing on the phone. So the 3g wifi hotspot is really 4g where there is service?
Can anyone just look at their phone LCD & compare it to another phone or their monitor & tell me if the colors on this phone are suppose to be like this?
I've ask this on another Android forum & have gotten no replies there either. I don't know why, but I hope this isn't how the screen should be normally & everyone is in denial. In any case contacted tech support & they do agree that the color balance is too warm in that picture. So I will be sending it in soon & hope that I get better screen back.
youthcom said:
I've ask this on another Android forum & have gotten no replies there either. I don't know why, but I hope this isn't how the screen should be normally & everyone is in denial. In any case contacted tech support & they do agree that the color balance is too warm in that picture. So I will be sending it in soon & hope that I get better screen back.
Click to expand...
Click to collapse
my screen seems normal compared to my mac... guess your piece is faulty ... good luck with the new one
HTC repair had a pretty quick turnaround getting my phone back to me in about a week. Unfortunately they don't tell you what they fixed/replaced. I sent it in for loose USB & warm color screen. The USB is better & even the speaker sounds a little better, but the screen I still think is rather on the warm color temperature side.
Can I have some more confirmation from other Incredible S users if the colors are really this off. It's a shame since the screen looks nice with anything besides white. It's something I could probably live with if this is just how it is with this phone(maybe I'm just too use to cooler screens). Here's another photo comparison to my old Nokia N900. I know the camera has it's own white balance processing but this is how it really looks to my eyes.
Same thing on mine, I think they want to mimic the color temp of AMOLED display that I hate. TBH I really hate AMOLED over saturated colors. Still this thing is a little better than AMOLED still it's nowhere as good as my Dell UltraSharp .
So I'm not alone, but is this the norm or just a panel lottery? I wonder why they can't just supply software controls like on PC's so we can adjust colors to our liking.
I guess this issue is only with the incredible S manufactured lately...one of my friend bought INC S some two weeks back...I compares it with mine (I got it when it got released) n found put that the display had a yellow tint...we reported to the shopkeeper... he told us that this issue is only with latest INC S...
Sent from my HTC Incredible S using xda premium
two of my friends have inc's and their screens have the blueish white tint to the screen as mine is a warmer yellowish tint.
i had to replace the screen on mine a couple of weeks ago and it still has the warmer tint .
have gotten used to it and i only notice if i put it next to my friends phones..
It is a bit warm colour on my IS as well, especially when I compared it to nexus s SLCD version. However, before the comparison I did not feel any uncomfortable looking at the screen.
Without proper tool to analyse the screen and give detailed statistics, It's hard to tell if It's faulty or not.
Different manufacturer/technology makes different screen, such as super amoled tends to be greenish on nexus s and lots of people love it. So I think It's down to personal preference and taste.
However, if you think yours is too warm, don't hesitate to get a replacement.
Sent from my HTC Incredible S using XDA App
THe first batch of Incredible S phones had a ACER manufactured screen, but later the displays came from SHARP which have not the same quality.
I saw this on a Dutch forum:
This guy has 3 Incredible S (don't ask me why.)
Phone A: Bought on 17-03-2011
Phone B: Bought on 20-07-2011
Phone C: Bought on 18-04-2011
It looks like Phone A and C are from the first batch and B with a SHARP screen.
HTC does this also with other phones like the Sensation
So on the chance that HTC would replace my screen I wonder if one could specifically request an Acer? Probably not and they might not even have those screens anymore.
Not sure if ACER would be better anyway since I found this about the Sensation screens "To really sum it up, the Sharp screen is slightly less "vivid" than the Acer. But the Acer has ghosting, tearing and flickering. In short: more issues."
Related
Hi, PAL,
Since I brought my HTC Diamond HK WWE version on June, and compare with my several friends of HK_Traditional Chinese Version 1.37.842.....
and discovered that mine having much higher contrast as all of my friend's one less contrast and color appearing yellowish....
I'm sure it is the difference of LCD/hardware, as I've flash several ROMs included the said version...
So, does HTC change the spec or supplier of LCD display???
Do anyone has idea of this phenomena ??
THX
Kelvin
hi all,
My Diamond's LCD is also less contrast and the white background appears yellowish. I found out that this batch shipment has this problem and I have checked more than 10 new sets.
Hopefully HTC is looking into this problem. Really disappointed!!
rgds
Frank
Same here. I have 2 Diamonds, bought a month apart. The new one (arrived today) has lighter contrast and the white screens have a yellow tint. Very disappointing.
Mine also same bought 1 week ago after compare with few friends, Is that the batch problem or HTC going to cut cost using lower grade LCD for future set. Very disappointing (for those who's bought 1 week ago u might think your LCD is prefect, go and compare with 1st batch quality u will go )
So, does anyone contact HTC to get their explanation??
Personally, I'll complaint such disappointed deviation and give them pressure.
Wish you get htc positive response..
hmm, might be that it is just the 'calibration' of the light sensor. When you disable "automatic adjust backlight" and use the slider to set your backlight, all looks fine I believe
Disabling automatic backlight doesn't help improving contrast/saturation...
Would be awesome if someone could come up with a hack that made it possible to adjust contrast on the Diamond... I've played with Resco Photo Viewer and by increasing contrast on photos all looks extremely good.
It's completely insane that they let us adjust backlight strenght but not contrast!!! A contrast settings slider would help tremendously for us with the low contrast / washed out screens!
we knows that htc provided lcd from 2 factories...one that's more white and another that they said more bilanced in color..but if you compare 1 to 1 seems to be better the first...this is not only for the diamond!!!i had 2 htc touch that had the same problem!!!so..be happy with your diamond..white or yellow that is..
p.s i a have yellow..
i am buyers 16.7.2008 is white my friend buyers 15.10.2008 he i yellow
Noam23 said:
I know that I'm not the only one reporting this, but I'm the first one to provide pictures and video that prove that the problem is not so small as some might think.
It seems HTC started to use lower quality LCD screens with some (maybe all) of the newer Diamond units. These screens have a yellowish tint, and seem to have lower contrast.
Here is the proof (it's a comparison with my old Kaiser):
(both devices are at maximum backlight, and the Diamond's "auto backlight" option is off)
Pictures:
http://img45.imagevenue.com/img.php?image=10590_Picture_003_122_764lo.jpg
http://img24.imagevenue.com/img.php?image=10597_Picture_005_122_672lo.jpg
The difference seen in the picture is a bit exaggarated in comparison to what I see in real life (even though I did not touch the picture with any editing software, this is right from the camera), so I've included a video too, which more accurately portray the differences:
http://www.youtube.com/watch?v=7cVGORLm-Qc
(in real life the difference is just a bit more pronounced than in this video)
It is important to notice that without a direct comparison to a unit like the Kaiser (or the first batch of Diamonds), it might be hard to know that your Diamond has this phenomena, because even with this phenomena the screen look decent.
My fear is that both types of LCD screens are going to sell with new Diamond units from now on, making those who bought the yellowish screen unable to ever sell the unit for a decent amount of money (when they feel like upgrading).
We need a formal answer from HTC regarding this issue.
Click to expand...
Click to collapse
ganaz-x said:
Here are two Diamonds I have on me right now. Notice the color washout on one of it. Both are having the same ROM and brightness settings.
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ou2mame said:
i just received my replacement touch pro, and the screen is very yellowish, compared to the crisp white screen of my older one... anyone else experience this? i'm going to have to call sprint and have them mail me another one.
Click to expand...
Click to collapse
Me too, I was sending my TP to repair after using it for 2 months, due some really dissapointed problem like the LCD screen bottom corner peeling off and sliding keyboard starting to become not align with the body.
So they said they're going to replace the LCD 1st and return to me while waiting for the new stock of sliding keyboard. So I just got back my TP from SIS (HTC Malaysian Distributor) today, and found that the screen became VERY yellowish and terrible in different angle-viewing, besides, the new LCD screen viewing angle is terrible, some more fading off and cloudy, like covered with a greyish+yellowish cloud like that!
I did complain to the girl @ SIS, but she said she can't do anything! "this is the NEW BATCH of original screen from HTC!"
But after 'google' thru the net, I've found a lot of other country Touch Pro/Diamond has this issue. And get replaced a new one for them by HTC. Then why Malaysian can't?! This is unfair!!!!!
LET'S SHOUT THIS OUT LOUD TILL THEY REPLACE IT FOR US!!! Check this out, more others has this dissapointing & terrible quality problem for this expensive device!!!
Check these out! >>>
http://forum.xda-developers.com/showthread.php?t=411487
http://forum.lowyat.net/topic/785754/+2080
http://forum.ppcgeeks.com/showthread.php?t=50388
Okay today i bought my US version Diamond from ebay, yeah i said it ebay, im just a poor man w, BUT! The first diamond i had was a UK version which i bought from Expansys 600 $ .
Now i seen many people have this problem the "yellow contrast tint" on the US Diamond, so i am writing this post to ask should i even bother contacting HTC, about the Yellow Tint? and would they fix it (Swap LCD screen out to a normal one), under warranty or even for money?
Or am i better off changing it myself with a replacement lcd screen from ebay or from any where else i can get my hands on one?
Also the reason this is a problem for me, seeing how some people can deal with it, its that the dullness of the screen actually hurts my eyes, seeing how i wear glasses.
Thank you in advance for any advice you may have for me.
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Also my display has contrast yellow tint. (Italian Diamond)
The other, however, seems to have the contrast blue tint...
were you able to fix it? My screen has the same problem
hi
no fix htc wont help either and charges 163 to rep the screen so best bet is to buy a diam100 screen and rep it yourself
I supply HTC Touch Diamonds for my clients and set them up with software that we make here and I can safely say all new Diamonds have the yellow screen. We've tried to source them from several different locations, every one of the new ones has a yellow screen. The ones we get are mostly DIAM100's as well, so the model number doesn't dictate the screen tint. I've still got one of the original diamonds with the proper white screen and I'm glad I do as I can't stand the yellow ones.
CAN SOMEONE PLEASE just MAKE A CONTRAST PROGRAM FOR THIS PHONE!!! ITS SUCH A SHAME!!
I've got a US Diamond with a white screen, thankfully.
teggboi said:
CAN SOMEONE PLEASE just MAKE A CONTRAST PROGRAM FOR THIS PHONE!!! ITS SUCH A SHAME!!
Click to expand...
Click to collapse
As far as I know, the underlying technology in the screen doesn't support it, so it'll be a tad pointless.
from what i was led to beleve from orange sum diamonds are made in china (the good ones) while some are made in taiwan for a portion of the price, these cheaply made ones are the ones with the screen tint issue!! i had to return my diamond a few times b4 i finally got a decent one lol
poedgirl said:
I supply HTC Touch Diamonds for my clients and set them up with software that we make here and I can safely say all new Diamonds have the yellow screen. We've tried to source them from several different locations, every one of the new ones has a yellow screen. The ones we get are mostly DIAM100's as well, so the model number doesn't dictate the screen tint. I've still got one of the original diamonds with the proper white screen and I'm glad I do as I can't stand the yellow ones.
Click to expand...
Click to collapse
this is really a deal killer for me. i was about to buy a us version than read that us versions are prone to yellow screens but if this is true, even the euro versions are now all yellow!
I am glad to see this issue has been brought up. I've got 2 Diamonds from both regions as well, and can confirm this 100%. It was actually the first thing I noticed when powering on the American Diamond for the first time.
My only guess is that the American version is using a cheaper LCD, as the blacks looks more like washed out grays. The whites, are this off-white cream color, its just not healthy to look at. The backs of both my Diamonds are 'Made in Taiwan'.
So I'm sticking to the European Diamond as it looks a lot better, and I can easily live without 3G.
On the Left, European Diamond
On the Right, American Diamond
Brightness 100% on both:
Brightness 100% on both:
Brightness 100% on both:
Auto Brightness on both:
I have a Vodafon UK version and days before a friend of mine got a diamond that the white was like you say "white cream"....
so you wrong saying that the european version have a cheap lcd. mine is colorfull and bright.
The same problem on my Diamond from Orange Romania.
Same probleme with my Diamond dressed in white ^^, but its not that bad as show on the photo, its only a little bit yellow.
i`m from romania and i buy a htc diamond from france , paris , and the screen its not yellow .... its white/blue .......
Anyone else noticing that they have any dark spots on there screen that are slightly dimmer than other spots?
BAMP
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.
I don't see this on my Bionic. But my wife's DroidX has an issue similar to what you're describing. It doesn't take much pressure at all, just a normal press on the screen and she gets what looks like an oil slick effect. Does that sound similar to your issue? I know it's off topic, but I was reading some reviews of the Samsung Galaxy Tab 10.1 and a lot of people are reporting an "oil slick" issue with the screen. So I'm wondering if they're all related and possibly a symptom of a particular screen design? I don't think the Tab uses a screen remotely similar to the Moto phones, but the symptoms seem very similar so perhaps they share some type of common design?
When not pressing it looks kind of like this,
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While pressing while playing a game it looks like an oil slick or like color streaks where the LCD is healing itself. Although now super noticeable you can totally see that there are some dark spots in the middle of the screen after I have used it for the last few months.
If you have an image in your previous post, i'm not able to see it...but it sounds just like what my wife's droidX is doing...and the oil slick behavior from the galaxy tab. My wife's screen has been doing that for a few months now and I haven't seen any adverse effects, it just looks funny but works fine otherwise. I believe Samsung is taking back the affected tabs if there's a warranty claim...haven't tried pursuing the issue with my wife's phone tho.
Possibly some good news for you...I just looked at my wife's DroidX last night, and the "oil slick" is gone. Couldn't see it with the screen on or off. I even tried pushing down pretty firmly in the area it was and nothing. Hopefully it goes away for you.
No, it did not. I got a refurb, does the same thing. This one will be going back too.
That's it!
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.
gbohen said:
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.
Click to expand...
Click to collapse
How exactly do you go about using the insurance for another phone, I have gone through 3 already and every minute I am on the phone with VZW pushes one step closer to insanity?
Terror_1 said:
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.
Click to expand...
Click to collapse
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk
mistawolfe said:
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
So based on that and, what I would assume some other people as well, that there is probably a general affliction to the device. It could be inferred that it is only a matter of time before people start to realize that there are dark spots on the screen and start to complain.
mistawolfe are you still using the bionic or have you totally switched to the RAZR? Does this issue manifest itself the same was with the RAZR and the BIONIC?
I have the same issue with the LCD distortion when pressed. It was a lot worse with the screen protector on. Not too noticeable now that its off. I figure if I scratch the crap out of my screen I will just get a re-furb sent for the distortion issue...
I can't remember off the top of my head which forum i read this on but the dark spots are due to the construction and materials used to make the screen and isn't a defect at all. As for the "oil slick" effect, i can only imagine that to be an issue where the glass is thinner in certain spots and is actually pressing on the LCD, just like pressing on an LCD monitor.
Sent from my DROID BIONIC using XDA App
Well I went through 3 different Bionics at this point and after a few weeks they all get these dark spots.
Have a replacement Rezound on the way to replace the Bionic. It's too bad that the Bionic, for me, has had so many small issues because it's a solid device with a lot of potential.
And the Rezound is also a turd.
First Verizon sends me a phone and a back cover and "forgot" the battery.
Then get the battery and power the damned thing on to find out I can't log into my google account because HTC "forgot" the ` backtick in the sense keyboard and also "forgot" that the stock android keyboard doesn't suck and doesn't take any effort to include.
I quit. There is obviously no winning.
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Which one is normal? The whiter one is from Sam's Club and the yellow one from Google. Google has always given the nexus devices a yellowish hue so I'm not sure..
My gnex is more yellow than both lol
Well I have to say, it sucks that you have a yellowy screen from google, but this is just the range of screens you will find in manufacturing. Would you have found it yellowy had you not had something to compare it to? Probably but it all comes from the same place... Asus. Google did not tune screens from Play store to be more yellow than that brick and mortar stores. I don't like that there are inferior screens out there, or defects in general. In a perfect world there would be NO defective units, but we don't live in a perfect world. Even the retina equipped iPad has yellow screens for some, etc. If you don't like it (I wouldn't!) please get an exchange! I would not accept that knowing that there are nice white screens out there. In fact, I went through 7 nexus S's and 2 galaxy nexus phones to get one with a screen that I could accept.
It's just a warmer white. Some will get a cooler white which is blueish. Just how displays end up. I know my rezound has a warmer white compared to my friends but I wouldn't call it a defect
Sent from my Rezound
I'm going crazy, each nexus 7 I've got have a defect:
Blinking screen, bleeding edge, colour defect :S
Check this, Franko Kernel r13 left, right stock 2min uptime. Both are C80 8gb from google.
I hate this, Too many replacements, what to do, replace again?
the one on the left is correct, the one on the right has washed out colors
It's yellow tint, screen works perfect, if yo compare both tablets you realized how bad the screen is :S
All my previous 2 replacement units have the yellow tint. My original one has normal white color.
Sent from my Galaxy Nexus using xda app-developers app
Another one affected by yellow tint, in my case in a C80.
This is my second replace, first one was by a very minimal screen lift in the left side.
I'm surprised by the argument about "this is not a defect". We are talking about screens. In a TV/monitor it's unthinkable to ignore these artefacts, why we should do it in a touchscreen device??
Each one have a tolerance, but the fact is the fact. The screen works bad, maybe is related to calibration or maybe with a bad ensamble, but no one guarantee you that it doesn't going to worst.
If you want to have a device that is not optimal "out of the box", you accept a unnecesary risk.
both C80.
Latest 8gb 3 of them with yellow tint.
And here is me thinking the 'warmer' colours were normal on a N7.
Just realized how yellowish all the whites are on mine... and I thought everything is fine with this one.
It's amazing how fast and good can be a cheap 7inch tablet. But when so many have problems
Yellowish whites on IPS
Blueish whites on SAMOLED.
Poor quality controls made by asus
Falipene said:
It's amazing how fast and good can be a cheap 7inch tablet. But when so many have problems
Yellowish whites on IPS
Blueish whites on SAMOLED.
Poor quality controls made by asus
Click to expand...
Click to collapse
Wait, what? Which tablets have samoled's?
Same here
I think they use different screens - the one on the right is the 3G model. I bought one last week and returned it because of the screen tint. The replacement has the same problem. The device on the right is the 32GB WiFi version I bought three weeks ago. I'm going to return it again and confront customer support with this issue.
Fleischmann said:
I think they use different screens - the one on the right is the 3G model. I bought one last week and returned it because of the screen tint. The replacement has the same problem. The device on the right is the 32GB WiFi version I bought three weeks ago. I'm going to return it again and confront customer support with this issue.
Click to expand...
Click to collapse
And your result?
Same problem here: http://www.android-hilfe.de/nexus-7...tlich-schlechtere-dislays-als-im-n7-16gb.html
Regards!
finally I got my nexus 4 :good:
It looks very good:
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The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Looks like the glue spot issues the One X had/still has...
It's to do with how the screen is glued to the LCD.
I really cba going through issues similar to the One X's launch again, that device had a horrendous hardware launch.
Are you in Europe and did you buy this from an EU carrier? If so, it would seem that LG diverted units from Google to go to other vendors. Google actually had to cancel announced plans to sell the Nexus 4 via Playstore in the Netherlands and Belgium at the very last minute because LG couldn't deliver units. I suspect LG's reputation isn't going to be helped by the disastrous launch of this phone. Google deserves to share the criticism too. (There's a rumor that LG delivered only 5,000 units to Google, but then rumors aren't substantiated and it may well be false. However, the UK Playstore sold out in under an hour and the US Playstore was sold out in under a half and hour so it sounds like there weren't a lot of phones available.)
Yeah this definitely looks like the issue that one x had with their launch. Not good!
Christ almighty, this phone is Frankenstein resurrected. How many things went wrong/are wrong again!? I can't keep track anymore. Worst f-cking phone EVER. Sucks it looks so good though.
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
W T F
I'm really curious what will expect me when I open the packaging of this phone...
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Yes thats what I read about it too.
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Here you go: http://www.cultofmac.com/192299/does-your-iphone-5-screen-seem-yellow-dont-worry-overmuch/
Had that on my Nexus S i9023. It's the glue. When heated it turns yellow.
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
agabe said:
finally I got my nexus 4 :good:
It looks very good:
The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
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If you press down on the screen (on the yellow patch as if reviving a dead pixel), does the yellow patch disfigure? Could be some glue that hasn't set in properly yet...leave it overnight and see if it disappears
Well, if it's after the benchmarks, it means it either got so hot that physically damaged lcd, or just helped glue to evaporate faster than it should. I suggest not pushing it for the first few days cpu wise, let everything dry out as much as possible naturally.
Crenshaw-PCGH said:
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
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indeed, I wonder if the networks (O2..etc got a bad batch of phones...). I bought mine from Google Play earlier today and now I'm scared for my life and hoping that LG didn't screw mass production of this amazing phone up...
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
You can see photos of the yellow tint. The text translated from French :
"After some testing, we noticed a weird behavior of the screen on a white background. A blue light escapes from the top of the screen. Moreover, a yellow spot appears. It's sometimes difficult to notice at first sight. Knowing the hardware we have is final, this is very worrisome."
I think it's the same like sony xperia-s screen.
slainer68 said:
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
"
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yes...it looks like mine, but another place on the screen.
Dang.......
Do they always have problem in the nexus line...
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Barso1 said:
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
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Don't be silly, it will be dealt with locally
Just call Google support.