Database Develop

Can't remove back cover!!

I've been using my Touch Diamond for a couple of days now, and just read about the lens protector that apparently needs to be removed in order to take decent pictures.
Now I find, that it is impossible for me to remove the back cover!! I tried all sort of ways of pressing and sliding, but now I'm afraid to damage the device by using too much force...
Have any of you guys have similar problems?
Does have something to do with the heat build-up from the battery the expands the plastic cover?

Clean the back side so you have friction, and push UP. Should work. Just did it

pedmond said:
Clean the back side so you have friction, and push UP. Should work. Just did it
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That worked! You are GOLD, thanks.

Or you could throw it really hard towards the floor. Should also work...
I'm sorry, I couldn't resist

this has to be one of toughest problems ever to be resolved here!

a hammer would have helped...

I find taking the stylus out and pushing from that corner the easiest way. Its a bit of a pain to get off if you have greasy hands!!

this sounds disgusting. it sounds like his phone is submersed in oil and he needs to wash it to remove the cover =\
i also heard if you rub the diamond against your head several times then place it against a wall...it will stick..like a balloon.
now you try =\

Dude, WTF, you're a puss. You couldnt get the back cover on the phone open?

Clicky-clicky!
As you know by now, I managed to get the back cover off (...), but now I'm anoyed by a clicky-clicky unstability on the back - along the right side just above where it says "HTC innovation". It seems there too much room (or something) just under that spot.
Anyone else experiencing this?

zyborg said:
As you know by now, I managed to get the back cover off (...), but now I'm anoyed by a clicky-clicky unstability on the back - along the right side just above where it says "HTC innovation". It seems there too much room (or something) just under that spot.
Anyone else experiencing this?
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My Diamond has a very solid feel, so I'm afraid I can't help you there. Just to make sure: are you certain the back cover is well inserted?

Trust me, I have (tried to make sure that it's properly inserted). I'm now considering sticking some aluminum foil in there - as this should also act as a heat sink (I'm also experiencing intense heat from the processor when WiFi is turned on for more than 5 minutes).
Maybe then the foil will also fill out that extra space, I don't know.
In general, I think that the back cover is VERY poor quality and really needs to be redone/redesigned. The diamond shapes on the back is a mess, as the device rocks back and forth when you have it on a completely flat surface (like a table) and operate the screen/buttons. It should be made with a completely flush back and a more sturdy plastic material (thicker, at least). Don't you think?

zyborg said:
Trust me, I have (tried to make sure that it's properly inserted). I'm now considering sticking some aluminum foil in there - as this should also act as a heat sink (I'm also experiencing intense heat from the processor when WiFi is turned on for more than 5 minutes).
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Probably a bad idea. Sure aluminium might transfer heat well, but it also transfers electricity very well.
If yours is asloose as you say there's the risk of it moving and making Sony-style exploding battery fireworks.

What if the foil just sits in the bottom part and doesn't come into contact with the battery? Does that still present a risk?
mr_Ray said:
Probably a bad idea. Sure aluminium might transfer heat well, but it also transfers electricity very well.
If yours is asloose as you say there's the risk of it moving and making Sony-style exploding battery fireworks.
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zyborg said:
What if the foil just sits in the bottom part and doesn't come into contact with the battery? Does that still present a risk?
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I don't have a Diamond yet to answer that properly. It was just a general warning about putting metal foil in electronics. If you can see ANY way for it to move from where you put it to any other component or connector - don't do it. And that includes small parts of foil that may flake off from rubbing when the case moves (which is exactly what you're trying to stop, soit's potentially an issue).
I'd not risk it myself, but you probably wouldn't die. Probably. Much.

By the way, I tested the aluminum foil, and it worked well to remove the clicky-clicky sensation/sound, but I quickly removed it again after reading the warning above.
Can anyone suggest an alternative material to fill the gap?

zyborg said:
As you know by now, I managed to get the back cover off (...), but now I'm anoyed by a clicky-clicky unstability on the back - along the right side just above where it says "HTC innovation". It seems there too much room (or something) just under that spot.
Anyone else experiencing this?
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Click to collapse
Yes on two different Diamonds, poor design, or design flaw.

Clicky-clicky has gone bye-bye!
I found another solution:
Cut a business card (not too thick) in half and place it over the battery on the inside of the back cover. Slide the back cover back on. No more clicky-clicky!

Today i spent what seemed like an hour attempting to remove the battery cover on my touch pro and FINALLY did it! I wonder why HTC made it so difficult. To fix the creaking problem, i just put some strips of tape on my battery cover and that stopped the problem

DIY GUIDE TO REPLACING THE 19$ BROKEN GLASS on the galaxy note

hi folks. i managed to replace my galaxy note front glass with a new one i got from ebay for 19$ and i want to make a step by step guide on how it can be done.
i did it using common tools and a s load of pacience and attention.
the tools i used are: heat gun with hi and low settings, exacto knife set,small phillips and flat screwdrivers, goo gone, and optional a screen protector.
first take the phone apart as it's describet in countless of threads and youtube videos. you should end up with the screen assembly shown in the first picture.
now we have to separate the glassscreen from the frame it sits on. for this we fire up the heat gun.
a few words about using the heat gun.
-my gun had 2 settings: low and high. during all this process i used it on low.
-don't put the gun directly and/or close to the thinn plastic wires that hold the two connectors.
- dont hold the gun in the same place more than 3 seconds, instead swipe the gun around the spot and the screen like u would do with a paint brush when painting.
- dont hold the gun too close, that is closer than 3 inch
-concentrate on the spot u working at but try to heat up the whole screen assembly, as it has to give away from all the points kind of at the same time, and not just the point u working at.
- dont overheat the screen as this will damage the amoled. thats how i got the two yellow spots on my screen. first one by accident and second one intentionaly to see if indeed the overheating is what caused it.
A very good rule for this is dont heat the phone more than you can bear to touch it cause afterall you have to hold the phone while working on it...
the way i did it is :
-i heated up the whole screen assembly, back and front, for a minute or two
- than i started to stick the tip of the exacto knife between the glass and the metal edge that sorrounds it. i started from the upper right corner, the side where the front camera is. see photo 2.
the goal is to unstick the glass from the frame. in photo 3 the frame and the screen is shown without the upper glass. this photo was taken after i finished everything, thats why the screen can be seen inside the frame. but i posted it to show the black sticky tape that its used to hold the glass to the frame. i think is the same kind of sticky tape thats used in all the touchphones including iphone to hold the front glass to the rest of the phone. in photo 4 i unsticked some of the tape to show it better. this tape is the main thing that holds the the glass to the frame. the other thing that hold the screen to the frame is some sticky glue on the back of the screen. but this is much softer and thiner glue. this is the reason why i say to heat up the whole screen assemby including the backside, to make it easyer to unstuck the glass and scren thats glued to it.
- once you get a bit of a foothold in the upper corner between and the glassand the frame you continue the folowing procedure again and again until the glass and screen detaches from the frame:
-every 2 minutes or so , when i feel the asemby cooled down, i'd heat up the whole assembly for 5 seconds or so, than concentrate on the spot i worked on for another 5 seconds, than move/push the exacto knife a bit. dont force it. after a while youl get a feel of it. if the exacto knife happend to be out, i would heat up the blade after heating up everything else, and than put the blade in.
prevent the freed parts from sticking back to the frame by using the rest of the exacto knife blades as shims.
once it detaches it should look like photo 5- the glass glued to the screen.
- now we have to detach or unglue the glass from the screen.
procedure is the same: start somewhere, heat, put knife in, etc... i used a second knife as shim folowing the first knife, and after avery couple moves i would get the knife out and wipe off the epoxy glue. heat the blade and put it back in.
when finished you should have something like photo 6 and 7: free screen covered in glue epoxy residue.
- now we have to get rid of the glue residue. i took the bulk of it usinga flat exacto knife blades like the one in photo 8 and 10. just warm the place a bit with the air gun and scrape it off with the blade. to clean what was left i used a bit of goo gone on a pice of cloth or napkin photo 9.
cleaned screen can be seen in photo 11 - sadly out of focus.
if u are like me and r impatient to test the screen you can just connect with just the side connector like in photo 12 and 13. the upper connector is for the s pen digitizer. side connector is for the screen and touch digitizer.
now all that's left is to put the phone back together except leave the new glass for last.
-first thing is to put the screen(without the glass) back on the frame. try to center it just right, so that ther's a little bit of space between the sides of the screen and the frame.
at this point all that will hold the screen to the frameis the thin layer of glue on the back of the screen. after centering and lowering the screen in the frame procede to put the phone back together folowing in reverse order the same steps used to disasambe it. when finished you should end up with the whole functioning phone except the front glass -as seen in photo 14.
now you can chose to trim and put a screen protector on the scree so as to fill the empty space between the screen and the glass - the space where the glue was, or you can just leave it empty. you can put a screen protector anytime after by removing the glass. which should be much easier to remove now that its held in place only by the blach sticky tape on the edges. just use some suction cap to remove it, starting at an age, and remove it like fliping a page. see photo 16. i used the note for 2 weeks without the screen protector in the empty space and it worked without a problem onlt thing was that when i pushed hard the glass would touch the screen and leave a bit of dirt in that place. thats why i decided to put the screen protector to fill the void. in photo 15 i raised the screen protector to make it visible in the photo.
if you are like me and worry that somehow the glass might fall off the phone you can always get a hard plastic case for the phone, like the one in the pics. it's made of 2 parts. one goes on the back one on the front and they snap togeter around the phone. this will hold the glass in place no matter what while it will also protect the phone.the case is in photos 17 and 18. i got this one of ebay for 8$ and free shipping.
the last thing to be done is:
for some reaseon the touch screen became much more sensitive after removing the glue so you need to lover the touch sensitivity. for this get the touchscreentune app from the market. it works with galaxy note and galaxy s2. put the sensitivity from the recomended 25 to 50.
the best thing about this procedure is that i dont have to worry about the f ing glass anymore. if it brakes again i'l just order another one and in under 2 minutes i can replace it. all i have to do is get the phone case off, put a suction cap on , , remove the old glass , and put the new glass. that's it.
because it takes 4 to 8 hours i would recommend the process to be done in 3-4 sessions as people would get tired after 2 hours of work and tend to lose focus, attention, patience and start to push to get it faster done, and that's when bad stuff happens like yellow spot burn on the screen or small scratches. another thing about scratches, even if u manage to scrach the screen dont worry to much as the scratches are almost invisible when the screen turns on. youl see what i mean ....
i do have one question: WHY DID SAMSUNG DECIDE TO GLUE THE SCREEN TO THE GLASS INSTEAD OF HAVING THEM SEPARATE LIKE ALL THE OTHER TOUCHPHONES?

I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.

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anonymous572 said:
I do the same for Galaxy S. I removed broken pieces of glass from device using guitar pick and carefully glued a new glass on each side. 9$ (free delivery) on ebay.
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what kind of glue did you use? where did u get the glue from? how did u do it?
i didnt glue the glass back to the screen. i just put the glass on the frame. to fill the void where the glue was i trimed a regular screen protector and put it inbetween the glass and the screen. but it works same without it.

Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*

pboesboes said:
Very interesting, I didn't think it was possible because the glass is glued to the SAMOLED panel. I'm very glad that I am wrong.
As much as I hate to think about it, a guide like that would probably come in handy for many of us at some point.
*knocks on wood*
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Nothing is impossible with the right tool and know-how . The glue could probably be uncured with a heat gun, just like ipad. The challenge is not damage the panel and make sure it is dust free after put back the replacement.
It is said impossible because of the difficulty involved. If you can't manage to install a screen protector with perfect alignment and zero dust spike, this task is not for you.
@drevilatwork Thank you for writing this step by step guide!

I dropped my phone last night and it landed face down, cracking the glass.
I'm so upset, but I don't think I have the skills or the tools to do this job myself. I am relieved to learn that the glass can be replaced, but do you know whether the Samsung agents are likely to be able to do this?

they probably wont do it. but you can try showing this thread to some technician or phone repair shop and they might do it for you. they also might charge you a lot to the point where it might be more convenient to just buy a new 260$ screen.

looks scary dude

all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...

Its worth a try, since screen replacement costs 230 euros.

kawgirlval69 said:
all im going to say is good luck separating the 2 screens without breaking the lcd or scratching the crap out of it ... this is a 90% epic fail method but thumbs up to the few that may succeed or dont mind their screen looking like its been belt sanded...
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actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.

Why different prices for all the same lenses in this shop ?

drevilatwork said:
actually .. the funny thing is that even if u manage to screch the screen and / or leave dirt behind it doesn't show while the phone is on. it might show when is off but not when is on. i was suprised about that too. and secondly, having to do it again knowing what i know now i would do it without leaving a mark. and in the end is certenly worth a shot before ordering the 260$ screen assembly. the special thing that it requires is pacience and attention.
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as i said good luck with it and hope you make some money doing it..... ive successfully done the same thing myself but other than it will never look good like a factory screen (not even close), the amount of time it takes to make it look anywhere near acceptable (not like a 10 dollar repair) is big and that makes the repair not really worthwhile doing it for anyone but yourself and even then who spends 700-800 dollars on something and does a repair that makes it look cheap... then theres the whole ordeal of the membrane youre taking the adhesive off of along with the HUGE chance of damaging it.. it is placed with precision and adhered for a reason along with being dust and scratch free... this is a repair that just wont last because things will start functioning improperly for multiple reasons...
im not knocking you or anyone who tries this..im just trying to emphasize the dangers, downfalls and the probability of it being a legit solid repair. also the resale value when the next greatest thing comes along... just beware....

Hmmmm
Well chaps I hate to disagree here, but after speaking to the technical bods at Samsung it appears that the OLED is NOT glued to the glass, but the glass is laminated and bonded in, much like a car windscreen. My screen got broken the other day and I have read the 2 posts on XDA regarding this. Now if you go and have a look at the pics of the other post
http://forum.xda-developers.com/showthread.php?t=1487716
you can clearly see the OLED, although broken, seperated from the glass with no sign of any glue. The reason it broke is that upon heating the glass you will melt the glue, which will then stick to the edges of the OLED and if you pry it at the wrong place/time/too hard/whatever you will break the OLED as it is glued to the bezel itself. So when my glass arrives I am going to attempt to remove the glass using fishing line and pulling it between the glass and the bezel and OLED to release it, the same way as I used to remove car windscreens, and post the results here. I have also been told that the reason for the sticky "epoxy" mess that you encountered in this postis from melting the plastic on the back of the glass (which is the lamination!) by using too much heat.....I mean come on, a heat gun is a bit excessive!! Prying the screen out a bit at a time might work, but will surely end in tears, where as cutting the cold adhesive with a fine nylon cable, which wont scratch the OLED, might just work. I'll keep you posted on my results.

Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.

pboesboes said:
Just throwing an idea out there: maybe the adhesive would be easier to defeat when it's really cold, rather than really hot. I know a lot of adhesives become quite brittle when you put them in the freezer, superglue and epoxy for example. And the electronics/plastics of the display could be relatively fine with the low temps.
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this is not one of them...i can guarantee this 100%
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee

kawgirlval69 said:
this is not one of them...i can guarantee this 100%
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What do you mean? One of what?
learn how a digitizer is made then you might see the light, and not just the light of white trash repair and failure...
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I know how a digitizer is made.
ive explained it in great detail many times... and btw just because im a girl doesnt mean what im saying is wrong... 20+ years in the industry gives me sort of a clue as to what im saying..
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I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
im trying to help people avoid a long drawn out disaster and to waste $20(which is NOT gorilla glass) plus all of the other things they buy to try to make this a success which will never happen...
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The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
and fyi freezers, superglue and epoxys are big no no's...they are not used by any factory so there is another myth busted... they will just add to the destruction... 100% guarantee
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I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.

pboesboes said:
What do you mean? One of what?
I know how a digitizer is made.
I had no idea you were a girl and I don't see why that matters. Experience is the industry is of course relevant, if your particular field in the industry was related to repairs. But I don't know if it is?
The glass on the Note is Gorilla glass: http://www.corninggorillaglass.com/products-with-gorilla/full-products-list
I didn't say factories use superglue or epoxy, or freezers for that matter. But the fact that factories don't use them doesn't mean it can't work for DIY repairs. Low temperature brittleness isn't exclusive to epoxy or superglue. Many, many glues (and other materials) have that property.
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i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION...
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep

kawgirlval69 said:
i mean exactly what i wrote... as per your idea... this wasnt one that would work... my god man do i have to spell everything out for you???
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The sentence made no sense considering what it was replying to. Not my fault you were unclear/ambiguous.
obviously you dont know how a digitizer is made or you wouldnt have spouted the crap you have... bottom line
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Ok?
the girl part..well some dont think women know anything..its a culture thing.. but as for you not knowing if my particular field in the industry was related to repairs my god ive only said it multiple times in multiple posts... but since you dont like to read i'll say it again..20+ years board level factory trained.. motorola, audiovox, nokia, samsung... and this is a samsung forum so i think i have my tech qualifications covered here... again READING IS GOOD... work on that...
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Reading is very good, but you can't assume everyone in a public forum has read every single post of yours and remembers every detail. What isn't helping is the lack of proper punctuation and formatting which make your posts unpleasant to read.
again you just dont read or have horrible comprehension because i never said the notes screen wasnt gorilla glass i said the $19 one wasnt... seriously every time you type something you dig yourself a deeper hole...
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Replacement screens are generally OEM parts.
It might appear I'm in a hole, but that's only because I live in Holland and am below sea level. I assure you I haven't done any digging.
your superglue and epoxy blather just shows you dont have a clue and dont read... really they dont have any place in the screen/lcd part of diy.. its just trouble looking for a place to happen... now if the plastic housing needs repaired maybe but still not a top ten choice... if you had a clue you would know the proper adhesive to use... and its easily found... you are just too much...
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I wasn't suggesting to use superglue or epoxy, read it again.
seriously...just give it a rest... i wasnt bashing on you and have said it ive also said all im trying to do is help people not make a bad decision... and THIS IS A BAD DECISION
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I get that, and appreciate your concern. However, you should understand that some people like to try things even when the chance of success is not very high. You seem to be one of us in that regard (you attempted repairs yourself too, right?), so I don't see why it upsets you so much.
you want me to play nice (which i really am..most other forums here would have totally lowered the boom on you for spouting crap... ive been really nice.. to keep it that way just go post somewhere where you can be productive... here youre not... im sure you have some great ideas but nothing you have said in this thread is remotely good.. sorry but it is what it is...
beep beep
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I don't care if you play nice or not. I appreciate honesty. Now for some honesty in return: you're not helping in this thread.
All you do is say people's ideas are stupid without giving arguments that aren't arguments from authority. And I would very much appreciate it if you would stop misrepresenting my posts (intentional or not).

Screen Clicks

Is anyone else having this problem:
I noticed that if I press down on the middle left side of the screen in portrait mode (the very edge of the screen) that I hear a "click" sound, almost like it's loose underneath. The rest of the screen doesn't click, only this part. I've read other reports about people having issues with the screen coming up, and was concerned. Nothing looks loose, and everything feels solid, but again, slightly concerned.

There's another thread going on about this very thing: http://forum.xda-developers.com/showthread.php?t=1774438
--
Sent from my SGH-I777 using xda app-developers app

Not really. I mean yes at first I had to press down REAL hard and it was a very minute one, but not terrible. Now it's not doing it anymore so it just may have been a placebo effect for me.
Is it very noticeable on yours? I only noticed it when I depressed quite hard in the exact middle left of the border (not the screen).
Sent from my Nexus 7 using xda premium

dzap said:
Not really. I mean yes at first I had to press down REAL hard and it was a very minute one, but not terrible. Now it's not doing it anymore so it just may have been a placebo effect for me.
Is it very noticeable on yours? I only noticed it when I depressed quite hard in the exact middle left of the border (not the screen).
Sent from my Nexus 7 using xda premium
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Sup dzap! :highfive:
Not too noticeable. I hear the click mostly when I left my finger off the side. Almost like something is coming up. On visual inspection, everything "looks" ok.

huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
phonic said:
Sup dzap! :highfive:
Not too noticeable. I hear the click mostly when I left my finger off the side. Almost like something is coming up. On visual inspection, everything "looks" ok.
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dvzzz said:
huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
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Thanks for the info. If all it ends up being is a slight noise every so often, I can live with that. If the screen starts falling apart - that's a different story. I didn't even notice it until I started looking for problems .

I had the same problem on my 5th GNex. I exchanged it for another one. It depends how much it bothers you I guess.

dvzzz said:
huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
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I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted

kboya said:
I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted
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I've been hearing the same. It sounds like people are assuming it's adhesive when it's really some sort of retainer clip that locks the device in place. I can't really comment one way or another, but based on what I've been hearing from user reports, I'd bet my car it's clips... not adhesive. But hey, I may be wrong and riding my bike to work tomorrow.

You are right, I should not be making definitive statements, I checked iFixit and I do not see a glue there but at the min my screen issues have something to do with heat and expansion, once the device on charge or in my hand for extended period of time the left side separates and rises .5-1mm above the bezel, I press it in and then it "sticks" for another hour or so. I am perhaps incorrectly assumed an adhesive but it must be a weak clip that cannot hold the glass once body expands... At the end of the day, my goal was to keep this little powerhouse N7 but hate to press that glass in all the time until I break it. I am sure they will eventually fix it in the new builds 3-6 months from now but all I was saying that many many folks are reporting separating bezel issue, it must be more than a coincidence.Returned to Sam's club it but there is no replacement for it for another 30 days or so coming to Sam's Club and by then there can be competitors coming, e.g. nanoiPad. Even though I really liked the Android N7 too bad Asus QA is not in the big league, but you cannot have everything at $199 or $260, quality costs money, I know Motorola overengineered Xoom to stand up on quality and it did.
kboya said:
I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted
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Click to collapse

Glass cracking by itself

I have gathered up reports of the glass cracking by itself, and have come up with 6 reports already. Very concerning considering the availability of the phone. If you have a similar problem happening to you, please do post here, and if possible, please fill out this survey.
Thanks
Currently at 10 reports.
1. http://forum.xda-developers.com/showpost.php?p=55904325&postcount=7
2. http://forum.xda-developers.com/showpost.php?p=55861318&postcount=14 / http://forum.xda-developers.com/showpost.php?p=55861158&postcount=34
3/4. http://talk.sonymobile.com/t5/Xperi...cked-shattered-on-it-s-own/m-p/844031#U844031 (2 posts in this)
5/6. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849 (2 posts in this)
7. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849
8. http://www.reddit.com/r/SonyXperia/comments/2iv7sq/z3c_back_glass_cracked_eta_on_replacement_parts/
9. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/846827/highlight/true#M525
10. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/849689/highlight/true#M636

Lets say they sold 1000 phones so far, I would guess more but lets be very conservative. 6 "cracking by itself" in 1000 phones = .6% chance
I think we should post on this over and over since it is such a huge chance of happening.

Two of those are also the same person.

The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.

maven1975 said:
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
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Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.

Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
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Mine is solid too. No flex or distortion at all. And I would say 0.6% is a bit high. Their total sales are probably greater than 1000 by now. Probably closer to 1500 so that's more like .03 - .04%

But not all the 1500 user complain on XDA or the web...

Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
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Click to collapse
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.

Pocketability, to me, has never meant you can put a glass phone in your rear pocket.

maven1975 said:
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
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WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...

degraaff said:
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
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I'm not concerned about pick pockets. If they want my phone, the could take it from my hands just as easily. So, I guess we are not to put our wallets in our rear pocket either?
I don't sit on it for long periods of time. More time than not, it is out of my pocket while seated. The issue I have is with these excuses for manufactures. I'm not starting a lawsuit or demanding a refund. I'm simply just annoyed by the arrogance displayed. Pointing the finger at consumers for using said devices the way they have been used for years.
I can see the phablet argument. Those devices should not be on your pockets. (brief periods of time) But seriously, a compact phone that risks damage by pocket? That's hardly looking at the real audience your catering too.

Its not damage by pocket. Its damage by weight and force.
Sent from my Nexus 5

My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:

CollinsJ said:
Lets say they sold 1000 phones so far
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Then they'd better shut down their smartphone department considering Apple sold 10 million units on the first weekend and the Z3C got really good previews :cyclops:

Please stop this discussion on back pockets, whether or not that pocket is suitable for phones is not for discussion here. All the reports I posted said front pockets, and that is concerning.

JorgV said:
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
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Click to collapse
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?

I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.

darkgoon3r96 said:
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
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No, I'm quite sure it wasn't. As far as I know it was idle, just being stand-by .

"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.

bilboa1 said:
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
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Click to collapse
Yeah, until someone is watching at the exact moment their phone spontaneously cracks, I'm not believing it. The way some people talk about the Z3C is like if you breathe on it too hard it will shatter instantaneously. My wife dropped her's from chest height onto hardwood floor with no case, screen protector, nothing. Not a scratch. Yet other people, drop it from a foot up, or having it leaning an it just tips over, and breaks... seems odd. Not calling these people liars, just that there must be more to it than that. Probably something along the lines of what bilboa1 said.

[Q] Improving waterproofness

So I got my new Z3C and was thinking: what if we can make flaps and audio port more waterproof?
Doing pressure sensor test I get reading around 1000 and it's increasing by about 30-40 when I press against screen with closed flaps. But it normalizes after 1-2 seconds and goes back to initial reading meaning tiny amount of air escapes. Does it mean my phone is not totally waterproof? Don't know.
Since this phone is just fresh-water proof (meaning no using in pool or sea) and I really want to use it worry-free in all kind of water that I dare to go in myself I really want to improve waterproofness.
I'm not worried about front and back since glass should be all.kind-of-things-proof. This leaves sd card and sim card covers, audio jack, mic holes and speakers.
So what I thought of was to "grease" flaps' rubber o-rings with rubber compatible oil/grease to make better contact with phone body or use some kind of silicone spread around rubber contact area before closing flaps to have semi-permanent seal and be still able to open and scrub extra stuff off without doing much damage.
For audio jack I thought to make some kind of plug - like pressy button but with a bit bigger "head" that has soft sticky rubber underneath so when pressed in it makes a seal with the edge of audio jack or even plug that is covered with silicone all the way.
Speakers and mic holes could be protected with bits of strong adhesive tape - it's easy to get sticky stuff off the glass and it'll be possible to hear some sound even with speakers covered. Not sure about mic holes because side plastic has matte finish but some strong adhesive should still stick?
So the question - has anyone tried something remotely related? Is it thinkable? Have I missed anything important? What materials (grease, silicone) should I use?

If anyone has done something similar? Probably... But no one ever posted about it on this forum. You can use the phone in the sea and swimming pool, as long as you rinse the phone afterwards. As for modifying the phone, I wouldn't do it. It might cause you to lose your warranty.
In terms of waterproofing the phone even more, I'd look at waterproof cases made for other phones with almost similar dimensions and see if you can do something about the case instead.
Sent from my D5803

Dsteppa said:
You can use the phone in the sea and swimming pool, as long as you rinse the phone afterwards. As for modifying the phone, I wouldn't do it.
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Plenty of stories of people going in the water, damaging their phone and fighting with sony about warranty.
It's hardly modifying, adhesive sticker on glass is easily removed and thin film of silicone should be also easily removable.
Dsteppa said:
It might cause you to lose your warranty.
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Yeah... getting water inside causes that too.
Dsteppa said:
In terms of waterproofing the phone even more, I'd look at waterproof cases made for other phones with almost similar dimensions and see if you can do something about the case instead.
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Click to collapse
That's the option. But I haven't seen any slim waterproof case that could be comfortably used all the time.
Anyway, curiosity is strong and I'll most likely try different options.
PS. can someone test pressure sensor - is reading staying high when screen is pressed or it fades back to normal with all covers closed?

I've just used mine in pool all weekends since I bought it without any issue and even without afraid of doing that! The same with my wife's Z1!
And I'm contantly opening/closing its usb port due my xposed modules development (debugging purposes)! Maybe some unlucky day I will screw it... who knows!
Ofc we always need to be sure all ports are properly closed before going to have fun!

kalamees1 said:
Plenty of stories of people going in the water, damaging their phone and fighting with sony about warranty.
It's hardly modifying, adhesive sticker on glass is easily removed and thin film of silicone should be also easily removable.
PS. can someone test pressure sensor - is reading staying high when screen is pressed or it fades back to normal with all covers closed?
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Click to collapse
Sorry, I forgot about the pressure sensor part, it's normal that the numbers go back to normal after you lifted your finger, it works like that for everyone.
If my mind serves me right, I've seen Sony ads with the Z3C being thrown in a pool or something similar, so a pool really shouldn't be a problem. And yes of course people will have to fight for their cause at Sony, they won't just put any phone under warranty, else people would exploit that.

Dsteppa said:
Sorry, I forgot about the pressure sensor part, it's normal that the numbers go back to normal after you lifted your finger, it works like that for everyone.
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I probably expressed myself bit vaguely. Thing is that pressure reading on my phone returns back to normal WHILE HOLDING screen under pressure. Initially pressing screen creates greater pressure inside the phone, reading rises but air escapes quite quickly (1-2seconds) and pressure reading normalises. After releasing finger screen pressure sensor shows lower readings for a second until extra air seeps inside to equalise pressure again.
Hope it's clear enough.
Also, does it mean that I got less waterproof phone that it should be?

I dunno about you but i've been using my camera in the pool for a while now and even for hours at times
Sent from my D5833 using XDA Free mobile app

I've used mine under water as well. OP if you're really worried about it you can send it off to liquipel and have them make the phone even more waterproof