Question S21 Ultra - log to spot the bloody hardware fault PLEASE - Samsung Galaxy S21 Ultra

I have a weird problem with my phone and have been running back and forward at my mobile operator to look for repairs and at the Samsung official repair center and none can help saying they can't see physically the problem after performing software and physical tests.
I decided to logcat the issue myself. Initially I thought it is the microphone. Samsung here in Belfast recommended to swap the sim to a new one as I was using an almost 4 years old sim. The problem hasn't gone away.
Basically when I am in a call on Whatsap or Messenger or Teams, whatever, any app where you can do internet calls, after a few minutes of call I hear the voice starts crackling, muting, clicking... Also my voice seems to drop for a sec or more for the other person. I thought it is a mic problem but after I had recorded the call and noticed at what exact time this happened again , after listening to the recording I realised the sound was fine. During the call his voice dropped for a second but in the recording it sounded fine. I know now the problem is related to sound in a way. But it just happens during internet calls. Today it even rebooted during a whatsap call. It happened before as well on a Messenger call.
Considering it is not the log of the radio I have to read(correct me if I'm wrong), where would you suggest I have to dig in the logs to see what exactly happened at that certain time?
I will find out and I will laugh on Samsung and request a full refund, I just need to see where the problem is.
Unfortunately the latest log started after the reboot and I can't see what caused the reboot, can I?
Full reset was done, it is not software, it is hardware and Yes, I am using the latest firmware and Yes it was happening on older firmwares last year.
Just advice me where exactly I could digg please to see what exact part of the hardware is failing during a call (sound crackling and sometimes reboots itself)

You may never find it. It could be a crack in an internal mobo trace. A failed semiconductor junction in a chipset. If you can replace it for free or little do so... unless you need to have a really aggravating new pastime.
Not every fault can be found within the means of most men. This has happen since the tube era and once you witness it, it will change your perspective on repairs.

blackhawk said:
You may never find it. It could be a crack in an internal mobo trace. A failed semiconductor junction in a chipset. If you can replace it for free or little do so... unless you need to have a really aggravating new pastime.
Not every fault can be found within the means of most men. This has happen since the tube era and once you witness it, it will change your perspective on repairs.
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Click to collapse
This sounds really sad and I hope to get rid of this device or the fault

I had recorded the call and noticed at what exact time this happened again , after listening to the recording I realised the sound was fine
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Click to collapse
But it just happens during internet calls.
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Click to collapse
You have all the answers : then it's not hardware at all. It might "come" from the phone, but it"s probably software/settings/connectivity related.
Look towards :
- the app used,
- your internet connexion,
- your internet settings (on the phone)
I'd go for a traditionnal cross-debug sequence
- using the same app on an old phone (to say the app itself is not to blame)
- using the traditionnal wifi call vs 5G call (to see if it's your carrier or internet provider that is to blame)
If the call is OK on an old phone, and NOT OK on wifi and NOT OK on 4G/5G on the S21U, and even with a full reset of the phone, then it might be your provider (aka a bad internet connexion),or the default internet/system settings
The thing to understand, is that internet phone calls sometimes use the UDP protocol, which is extremely sensitive to packet loss (and Youtube using it through the QUIC protocol).
- I would conduct multiple connexion tests around UDP and your internet connexion in general (jitter esp)
- I'd check if your provider and phone is set/supports IPV6 (Settings>Connexion>Mobile Network>Access Point>Type IPV4V6 for example)
Alternatively, try in Settings > Advanced to disable Video effects for chat apps (esp messenger and teams), or anything sound related (disable dolby atmos, adapt sound, etc)
I strongly believe you are having burst packet loss due to a faulty saturated node of your providers' end.

RedWave31 said:
You have all the answers : then it's not hardware at all. It might "come" from the phone, but it"s probably software/settings/connectivity related.
Look towards :
- the app used,
- your internet connexion,
- your internet settings (on the phone)
I'd go for a traditionnal cross-debug sequence
- using the same app on an old phone (to say the app itself is not to blame)
- using the traditionnal wifi call vs 5G call (to see if it's your carrier or internet provider that is to blame)
If the call is OK on an old phone, and NOT OK on wifi and NOT OK on 4G/5G on the S21U, and even with a full reset of the phone, then it might be your provider (aka a bad internet connexion),or the default internet/system settings
The thing to understand, is that internet phone calls sometimes use the UDP protocol, which is extremely sensitive to packet loss (and Youtube using it through the QUIC protocol).
- I would conduct multiple connexion tests around UDP and your internet connexion in general (jitter esp)
- I'd check if your provider and phone is set/supports IPV6 (Settings>Connexion>Mobile Network>Access Point>Type IPV4V6 for example)
Alternatively, try in Settings > Advanced to disable Video effects for chat apps (esp messenger and teams), or anything sound related (disable dolby atmos, adapt sound, etc)
I strongly believe you are having burst packet loss due to a faulty saturated node of your providers' end.
Click to expand...
Click to collapse
I will try all these things, thanks for now .
But what are your thoughts of the reboots during whatsap and messenger calls ?
I also forgot to mention one detail. Whe it was on early android 11 in May - instead of rebooting it would simply start making that noise when a PC dies into blue screen and the sound would just continuously buzz until I reboot the phone. Before reboot my microphone and sound of the whole phone wouldn't be available at all.
Now that I'm writing this I run into the thought of a faulty sound card kind of.
I still think it is a hw fault... But a very tricky one because it happens only once in a while. Like small glitches happen on 90% of calls but the reboots or freezes more rarely. And this is the main reason I have to run around with the phone in services and they don't spot anything and laugh on me.

I think it is related to the proximity sensor. During the call on loudspeaker if I move the phone 3-5 cm away from my ear the voice is heard from top speaker and bottom one but if I get it closer only loudspeaker plays it. In both cases the screen remains off.
And only if I move the phone really far then the scree turns on.
The cracking sound when switching between main and loudspeaker is the same as the sound when the voice is cut.

I wonder if it is a thermal issue. If the problem usually occurs only after the call has been running for a while, then perhaps a marginal part is being affected by heat buildup. To rule it out, you might try keeping the phone much cooler than normal to see if it takes longer for the problem to start up.

What happens when using headset during the calls where sound gets distorted?

Related

TNTY II and skype

I have just installed skype which seems to be working fine. The only problem I have is that the unit has to be left switched on. If it goes into power save mode it seems to drop the WLAN connection so does not ring when someone calls me on my skype in number. Any ideas how to get this to work as the power drain on battery means that I have to leave the handset plugged into the mains.
I am also keen to change the ring tone but am unsure if this is possible as there are no options on the set up for the mobile skype.
All help and ideas greatly appreciated.
using skype, did the video camera work?
As far as I know the camera dosenst work....
Well I dont know if it's possible. But the Data connection useres alot of batery, so it may be a problem, even if the display itself is switched off.
This phone is sold as a high end Business device etc. yet its impossible to use the video camera with yahoo , sykpe etc. What is the point of offering a front facing camera designed to be used for web type use if it will not work
I still cannot believe the HTC head engineer allowed this phone to be sold with such silly issues
Skype works here on but only on speaker and not with the Telephone speaker. Is there a solution for that??
I've got a slightly different issue besides the fact we can't use the camera. I tried both fring and skype for VoIP, but in both cases the voice quality is always pretty bad. The moment I use the phone as a modem and skype with someone over a laptop, the quality is perfect.
I am currently using skype version 2.1.0.65 on the vario III, as I read somewhere that older versions work better with the Vario III. The quality seems to be slightly better than when I had the latest version of Skype Mobile installed, but it's still far from using it to have a decent conversation. I wonder how everybody else on this forum is managing to speak over skype or fring... Or is everybody having the same issue ?
Thanks
tbeatham said:
I have just installed skype which seems to be working fine. The only problem I have is that the unit has to be left switched on. If it goes into power save mode it seems to drop the WLAN connection so does not ring when someone calls me on my skype in number. Any ideas how to get this to work as the power drain on battery means that I have to leave the handset plugged into the mains.
I am also keen to change the ring tone but am unsure if this is possible as there are no options on the set up for the mobile skype.
All help and ideas greatly appreciated.
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Click to collapse
Hi, try to use Kaiser Tweak from this forum and enable WiFi on sleep mode. Haven't tried this myself, but it should work.
Greetz,
Hans Olo
Is there a video option on Skype for Windows Mobile in the first place?!
Guys thanks for the input and help. My skype is working fine so voice calls over a wlan connection is perfect and not sure what was meant by speaker and telephone speaker but the volume controls and microphone quality mean that you can connect to skype as a phone or handsfree phone.
Will try the Kaiser tweaks to see if that does anything and will let you know.
Haven't tried the camera but I guess it doesn't work but that doesn't really bother me. Too many camera's out there these days watching ou anyway
London luke said:
This phone is sold as a high end Business device etc. yet its impossible to use the video camera with yahoo , sykpe etc. What is the point of offering a front facing camera designed to be used for web type use if it will not work
I still cannot believe the HTC head engineer allowed this phone to be sold with such silly issues
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Click to collapse
[RANT]
Why do you persist in knocking this phone at every oppourtunity?
Please tell me which phone can be used with yahoo, skype etc? I won't hold my breath for a reply, because, these services are cut-down, mobile versions of the PC based software and don't even offer video calling! So why is it HTC's fault if the people who wrote the software didn't build that function in?! Maybe they should have held back releasing this phone because my Network doesn't offer HSDPA in my area, or I can't get coverage in the middle of the Pacific, or the GPS signal is crap in the middle of the channel tunnel?! Because that is clearly HTC's fault too by your logic...
And I think you'll find the front camera is designed for 3G video calls, not web type work...so frankly, you are a bit of a Paper Hat for moaning about this really aren't you?
[/RANT]
Back on topic, changing the ring tone, not an option unfortunately, least as far as I could find after trawling through the settings options and the registry and the actual program directories.
Personally, I wouldn't bother with Kaiser Tweak to leave WiFi active whilst is sleep mode as it will still eat up battery since the WiFi is still active. With Skype using the WiFi connection to connect, WiFi will need to be 'always-on' thus any saving you make from leaving it on during sleep mode will be negligable (I would have thought). External power (or a huge battery) is the only option.
Still it is nice to at least have the option of Skype Mobile!
Have to agree with you about the phone as I think it's awesome and the best phone I've ever bought for functionality. Don't understand the web camera thing either - just use a laptop if you want that.
Shame about the ring tone as would prefer just the normal modern skype one but it's not gonna bother me that much.
Online on the lan I actually get a decent battery life anyway when on all the time so get a good 4-6 hours on just connected which is pretty damned good.
tbeatham said:
so get a good 4-6 hours on just connected which is pretty damned good.
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Click to collapse
Actually last time I really used a WiFi connection seriously was approx 4yrs ago (when you could still use ActiveSync via Wifi) and my device at the time would be dead in an hour so if you are getting 4-6 hours of uptime I would view that as excellent!

HSDPA connection

I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Try a different Radio ROM, see if that helps.
Try one of the newer (emo) ones.
Well, I tried all of the kaiser ROMs listed on the front page and niether of them resolved the issue, so I tried reverting back to the latest HTC rom with the built in radio. I've been using this phone for the past few days and I think the issue is tower specific. There are times I'm at home and I get 4 or 5 bars of H and it's fine. But when it is failing, the # of bars are always at 2 bars. And this suddenly changes even though the phone may not have moved at all.
But when I'm out at work, I leave my phone in the car and it seems fine when I'm there. Then as I approach, it eventually craps out again. Furthermore, when I reset the phone at home, I usually have about time to make one call, but then if I end that call and try to start another, it then fails. Could this stil be a radio issue, ROM issue, or an issue with AT&T?
Same problem as mine
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
This is exactly the same problem I posted here ( http://forum.xda-developers.com/showthread.php?t=393182&page=80 ) but nobody could help me. I strongly believe that is a problem of hardware calibration in your phone and mine, because I have not seen any other case as this in this forum. I remember that in cell phones, years ago, thinks like this happened and only a hardware radio calibration/repair could fixed them. I will post any solution (including a possible call to HTC technical support).
No 3G connection
After further research I found that the Kaiser has two antennae, one for GSM an one for UMTS. If this one is damaged the phone only will work on GSM band. This could explain that the phone, when in Auto Mode, loss the signal but works OK on GSM. I also found a web page devoted to hardware problems where you can find the service manuals of most of the HTC phones including TyTN II: www.mikechannon.net . Nevertheless, be aware that by working in the hardware you may void the warranty, if it is already valid.
I'm not entirely sure if it's my UMTS. I only really notice it when home (and one trip down to DC a while ago now that I think about it). But I know I have had it functioning completely normally before. Though I admit it has had a few hits here and there. But please let me know your results, I'm definitely interested.
Maybe its ATT
I have had similar problems, first when using an Opal build of HyperDragon and then when using the official ATT 6.1 ROM. It got so bad I even had ATT send mne a new handset. Then I found out that ATT was having "issues" with the tower nearest my house. Now the problem has just as mysteriously goe away, and I have done nothing to my hand set to correct the issue.
I have since gone to a very late (and nice!) build of HD-III and it till works great. This leaves me to suspect that our wonderful carrier is the culprit.
I used the PDACorner build and had no issues, but it's even better on the HyperDragon III Raphael build. I can keep an active HSDPA connection all day.
So I ran a test. Last night I kicked up IM+ on my phone with an AIM connection and it connected and stayed connected for somewhere in the realm of 3 minutes... tops. So today I checked my phone before I got out of the car and kicked up IM+ again. Connected right away and I left it open while at work. Well, 9 and a half hours later when I go back to the car, I check the phone and it's still connected. No issues. This makes me thinks this is an ATT tower specific issue.
Addendum: just tried with HSDPA disabled, so just 3g and the same problem
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
HTC-USA solved my problem of not connection to 3G network
I owned this information to this forum:
After many workarounds and trials/errors, I called to HTC-US explaining my problem with my TyTN II.
They worked in following way:
1. I sent them, to my cost, the phone (they asked to send only the phone without battery, back cover and SIM)
2. They took in deposit the information of my credit card just in case they needed to use it for a payment if the repair is out of the warranty. If this were the case they would inform me the amount and I had to decide to make the repair and pay the charge or not to make it.
They told me that they had to change the phone main board: I believe that everyone who has a similar problem like mine (bad or not connection to the 3G network and sluggish touch screen) should contact HTC-US to Customer Care Department, 1-888-617-1113, M-F 9AM - 6PM EST.
In my case the phone was in warranty (although I flashed the Hard SPL in the phone, but the hardware was untouched). Therefore, I had to pay…zero. And they returned my phone in just 4 business days.
My phone is working very good, always connected showing an H indicating the use of a HSDPA network.
The cost of the solution was $ 20 by the FedEx service to send them the phone. Good deal.
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Do not doubt: Call HTC and send them your phone
FactionOne said:
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Click to expand...
Click to collapse
Believe me. It is the only way to fix the problem. Your problem is exactly as my problem was. After sending my phone to HTC I have a normal working UMTS PDA.
I started having this problem back in November. I found that by enabling the band tab, and switching from Auto to GSM the everything worked fine, but at edge speeds. I called into AT&T customer service, and we tried swapping sims between phones etc. - it wasn't the SIM. I was told that AT&T did some Network upgrades in my area, and the Rep suggested that I switch to WME 6.1. I thought I'd try swapping radios first, so read a great deal in the AllTheWay's Ultimate Radio thread. Well, I never did change my radio, I found the problem went away after I upgraded the HardSPL in my TILT. I was on OliPof's SPL-1.0, and moved up to JockyW's 3.29 found here:
http://forum.xda-developers.com/showthread.php?t=396922.
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
I seem to be having a similar problem w/ my tilt as well since around the 28th of Jan. My phone will show 3-4 bars of signal on HSDPA but sometimes will not connect to the internet, also it will not receive incoming calls even tho it is showing that it has signal. Have tried setting the tilt to only use 3g, get the same results, it will show it has signal but wont be connected to the network (no incoming calls, if I try to make a outgoing it will fail).
Soft resets will get the phone working again sometimes, it seems to be somewhat random far as I can tell because I tried the phone a few days ago and it was showing 3 bars of signal +/- 1 as I was moving around the house but was not receiving calls yet again, then all of a sudden must have got connected (showed new voice mail messages and downloaded new emails)
Anyone else have any ideas? I love the tilt but its worthless to me if its not reliable, I may try flashing a diffrent rom and radio to it and hope that fixes it...
Currently
Radio 1.65.16.25
Rom is 3.5 dutty's and JockyW's 3.29 HARDSpl
Edit: Oh btw I am in the central MD area as well so it does make me wonder if it is ATT related problem and not the phone
Just a follow up - my updating HardSPL versions did not permanently fix the problem. Not sure, but it may have come back after I re-enabled HSDPA using Kaiser Tweak, although I had also changed the disconnect after settings in the Data section too. I'll continue to play and post back if I find something solid. Unfortunately, my phone is out of warranty, so getting a new handset isn't an option. One thing I do know, prior to local tower 'upgrades' by at&t, my 3G and H data connections worked great, and I never had the occasional issue I have now of not being able to call out with out a soft reset, or turning the phone off and on.
johN_is_war said:
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
Click to expand...
Click to collapse
i used to have connection issues until i removed hidden proxies
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
khaytsus said:
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
Click to expand...
Click to collapse
Glad I posted, as soon as I got to work and tried 3G again it was fine ;-)
redbandana said:
i used to have connection issues until i removed hidden proxies
Click to expand...
Click to collapse
Well, I tried a hard reset, removed the hidden proxies still will not work on 3G HSDPA. Next step is trying a different radio/rom but I do not see how that would "fix" this thing but, I am running out of ideas of what to try and really would like the HSDPA usable for tethering to my new netbook...
~Wolf
At&t Tilt
Radio 1.65.16.25
Dutty's WM6.1 Official UC 5.2.19199 RTM
JockyW's 3.29 HARDSpl

[Q] LGR going offline after "OK Google" command

Hello all!
I must say, this watch is a very nice toy to play with and very handy in meetings! I have used the watch for a few days now, but I (only) have 2 issues to be solved which I cannot seem to find the answer yet:
1. The watch is connected to my phone OK (all notifications come through all the time). However, when I say "OK google" and then for instance "show me my steps" or "show me the weather", it will go to a screen saying me the connection is offline (white logo on blue background on the top of the screen). When I dismiss that message, I see that my connection is still OK! Weird .... this happens to me practically 80-90% of the times .... on a very rare occasion it succeeds to show me the info I want. By the way, my internet connection is OK at that time.
2. I have my phone also connected with BT to my Volvo V40 (2013). However, with the watch also on BT, the carkit of my Volvo is now almost useless as the voice is completely messed up (from the caller to me, and from me to the caller), sounds very intermittend or something. It seems like the BT connection is not happy with having 2 devices to be connected at the same time. My phone is an iNew V3 ... could it be something with BT profiles or versions?
I have already tried to reset the watch, re-install wear on my phone, deleted the dalvik cache (phone), un-installed apps, but no luck. Anybody have a clue on the above?
Maybe your Wifi/3G connexion is in sleeping mode and is too long to unsleep ? the watch can not connect so quickly ?
You sound like having BT reception issues on the phone. This behaviour might be triggered by the bluetooth interface itself (on the phone - bad design) or by bad drivers (also on the phone) or by interferences from the wifi module. Is your wifi on all the time?
Regular wifi is on 2.4GHz, the same frequency as BT. Wifi, however, uses more Rx/Tx power compared to BT so, under certain bad antenna designs, WiFi can just mess-up BT.
On my phone (Z1C) is the other way around: having BT ON will cause bad performance on 2.4GHz WiFi .... so I just stopped using the 2.4 band for WiFi.
Give it a try, Worst case scenario: use another phone.
Hi guys,
Thanks for the reply. About the first idea ... well if I have my phone on the charger and already switched on, it still happens. So there I assume the 3G / wifi connection is already on and this issue will not be due to the delay of switching the data connection on. Am I right?
Second option: my wifi is switched on all the time, you are right. I will try to experiment a little bit with it, let's see if that will make a difference. And, changing the phone ... hmmm well that would be a very high impact of course. My iNew V3 actually works very well ...
I am still a bit struggling with accepting it is my phone causing this issue ... only with the voice regocognition I have this issue ... with all other commands and apps the connection is OK! Only with the "OK google" option it says "offline" ... and immediately (I do not see the colored circle). To me it looks more like a but in the software or something, but after 3 resets of the device I also cannot believe that ...
Any more options? Thanks!
Troxelke said:
Hi guys,
Thanks for the reply. About the first idea ... well if I have my phone on the charger and already switched on, it still happens. So there I assume the 3G / wifi connection is already on and this issue will not be due to the delay of switching the data connection on. Am I right?
Second option: my wifi is switched on all the time, you are right. I will try to experiment a little bit with it, let's see if that will make a difference. And, changing the phone ... hmmm well that would be a very high impact of course. My iNew V3 actually works very well ...
I am still a bit struggling with accepting it is my phone causing this issue ... only with the voice regocognition I have this issue ... with all other commands and apps the connection is OK! Only with the "OK google" option it says "offline" ... and immediately (I do not see the colored circle). To me it looks more like a but in the software or something, but after 3 resets of the device I also cannot believe that ...
Any more options? Thanks!
Click to expand...
Click to collapse
Update: i tried several things with the WIFI / BT settings and on/off, but no luck. I have forwarded the above issues to Google, maybe they can help me out. I will keep you informed ... in the meantime anybody else some useful tips? Thanks!!!
Troxelke said:
Hello all!
I must say, this watch is a very nice toy to play with and very handy in meetings! I have used the watch for a few days now, but I (only) have 2 issues to be solved which I cannot seem to find the answer yet:
1. The watch is connected to my phone OK (all notifications come through all the time). However, when I say "OK google" and then for instance "show me my steps" or "show me the weather", it will go to a screen saying me the connection is offline (white logo on blue background on the top of the screen). When I dismiss that message, I see that my connection is still OK! Weird .... this happens to me practically 80-90% of the times .... on a very rare occasion it succeeds to show me the info I want. By the way, my internet connection is OK at that time.
2. I have my phone also connected with BT to my Volvo V40 (2013). However, with the watch also on BT, the carkit of my Volvo is now almost useless as the voice is completely messed up (from the caller to me, and from me to the caller), sounds very intermittend or something. It seems like the BT connection is not happy with having 2 devices to be connected at the same time. My phone is an iNew V3 ... could it be something with BT profiles or versions?
I have already tried to reset the watch, re-install wear on my phone, deleted the dalvik cache (phone), un-installed apps, but no luck. Anybody have a clue on the above?
Click to expand...
Click to collapse
which phone are you using? are you on custom rom or kernel?
doki81 said:
which phone are you using? are you on custom rom or kernel?
Click to expand...
Click to collapse
I am using a iNew V3 on KitKat with the 1.13 official version (however from needrom). Would that be the issue?
Troxelke said:
I am using a iNew V3 on KitKat with the 1.13 official version (however from needrom). Would that be the issue?
Click to expand...
Click to collapse
try to pair your watch with your friend phone and to check this is not a problem coming from your phone. sometimes certain kernel do have issue with some of the bluetooth device.
Hello everyone. Sorry for my English, because I am using a translator. I decided to write this post, because it happened to me the same trouble and I found her cause. In anticipation of its Nexus 6, I decided to temporarily buy fairly cheap option LG G60 (X135). When watch came to me, I noticed the same problem. I then tried to connect them to the Moto G (1st generation), and there is the same. but by chance, in the evening, in my hands was LG G90 and I connected watch to this phone. Everything works without any problem. it turns out that despite the declared characteristics (Bluetooth 4.0) in all devices, it works quite differently everywhere. I hope with Nexus no problems.
Hi all, after opening this thread I tried several things and have some new insights:
- new update (5.0.1) solved my issue with going "offline" after a voice command. Now it works perfectly! But only if I am not connected to my carkit.
- if my watch is connected and try to use the carkit the sound is still bad. So I would like to have my watch disconnected if my carkit connects:
-- this could be done by only allowing 1 device to pair with my phone and prioritize carkit to be first and watch to be second.
-- this could be done by actively unpairing the watch if I receive a call (and connect when call is over).
The first option would be the most reliable and most simple. I tried to find an app that restricts only having 1 pairing and having a prioritize option ... but I cannot find such app. People any options?
Thanks!
Hi guys, in response of the above, the app TRIGGER might do the job, but it seems closing the Android Wear app or disconnect via Bluetooth does NOT disconnect your watch! Has anybody succeeded in using TRIGGER to disconnect / connect the watch with a automatic job?

[Q] Galaxy Note 4 turn the volume down while running...

My brother is having problems with his Note 4... It turns the volume all the way down when using the phone while running on the treadmill.... Doesn't matter if the phone is in his pocket or sitting still on the treadmill, doesn't matter which music app he's listening to and doesn't matter what headphones he's using.... The phone has been reset and it didn't make a difference, the phone has been replaced and the problem persist....hes removed Pandora, he removed power amp, he's removed live wallpapers AND all at the request of tmobile trouble shooting process... NOTHING!!! the problem seems to be isolate to him and up until today's search I couldn't find anyone else experiencing this issue... But finally today I came accross this thread
http://forums.androidcentral.com/sa...olume-turns-down-while-listening-pandora.html
But still no solution
Been running all the Pandora and stock music app no issue
BAD ASS NOTE 4 & BAD ASS GEAR S
I also have a Note 4 and so does my wife and neither of us have similar problems with our phones... I'm looking for help with this problem, not more examples of the problem being non existent... If it effected EVERYONE then I wouldn't be at a loss... I don't mean to be rude and if I seem that way please accept my apologies... I just don't want this to turn into a thread of testimonials of how no one else is experiencing this issue.
Just for ****s and giggles. Did you try to use phone while jogging outside. Does it still lowers volume down? That way you would eliminate possibility of interference from treadmill.
Sent from my SM-N910T using XDA Free mobile app
Actually at one point he thought it was Pandora because he was using the unlimited skip apk version of it and in his mind that made it suspect... He removed it and the problem went away... (so he thought) then while jogging home it happened again... He calls the phone "Samsuck" and it makes me feel like **** because I recommended it and I know he's very frustrated... I'm the techy person in the family (everyone comes to me) and I'm at a loss... I'm not an apk developer or a computer wiz of any sort but I'm slightly gifted and I've been installing competition level car audio for 20+ years, so electronics in general are 2nd nature to me
Are you using any sound enhancing software? When I was using Noozxoide Eizo sometimes I was losing volume control by mechanical buttons and touch control via screen after I change volume up/down rapidly. Only restarting phone fixed that. Since I no longer using that soft problem disappeared.
Sent from my SM-N910T using XDA Free mobile app
No unfortunately... If it's software related then it's nothing apparent, nothing like that has been downloaded
juanito157 said:
No unfortunately... If it's software related then it's nothing apparent, nothing like that has been downloaded
Click to expand...
Click to collapse
Have you reset the phone and have him just use it stock and only listen to mp3? Then start adding "music" apps one by one.
SiNJiN76 said:
Have you reset the phone and have him just use it stock and only listen to mp3? Then start adding "music" apps one by one.
Click to expand...
Click to collapse
He's waiting for his 2nd replacement now... I asked him not to install ANYTHING except Pandora and to use that to work out for a few days and then start installing his apps one at a time... (honestly this is not something he wants to do) He's already extremely frustrated with his phone (as he should be) after all its almost an $800 device... Tmobile told him that if he has issues with this one, they would start talking about a different replacement... He's considering the LG G3... However the way tmobile worded it I'm not exactly sure if they will honestly let him out of this contract and into another... I hope they do... I myself know how electronics can behave and my frustration comes with some understanding that the process of elimination is a crucial part of the process in problems such as these... But even I don't understand Samsung and there constant [email protected]$465sh%)t with these phones... WiFi connectivity issues, incoming messages and alerts lowering bluetooth volume, OK Google no longer pausing music when activated and for me mirrorlink doesn't work with my Brand new pioneer deck... And it's clearly a Samsung issue (I've researched the crap out of it)... Everytime I purchase a new Samsung I tell myself it's my last one and EVERTIME they release another must have flagship phone... I'm a geek and can't help myself but my brother unfortunately just wants something that works without all these issues... He doesn't own a pc and I've taught him how to torrent straight to his device and he's hooked!!! Unlimited skip Pandora apk also is a must have for him and for those 2 reasons I can not recommend an iPhone but otherwise an iPhone would be a better fit for him... For me? Android all the way, all the time!! Thanks everyone for trying to help, I truly appreciate it
Assuming that your mirror link deck is 1.1 version try use this quide.
http://www.primeinspiration.com/how-to-use-mirrorlink-on-your-samsung-galaxy-note-4.html
Sent from my SM-N910T using XDA Free mobile app
Thanks... It's a 2015 deck and although I don't remember the software version number I do know it's the same version mirrorlink as the note 4... Pioneer customer service assured me it was the device I needed for Note 4 compatibility... I'll try it, although the instructions are a little strange... Bluetooth has to be on?? As soon as the radio sees a USB connection, it disables Bluetooth and the other was make sure my phone is connected to WiFi or a network connection? Not sure what that's about??? I would have to deliberately turn it off so I'm sure it was on the last time I tried to enable mirrorlink.

Turn off Mobile Data nag notification?

Please excuse this post which is not strictly concerning an Optimus Black. There's no forum for an Optimus Zone 2 (VerizonPP) but I hope this is a common enough issue which must have broader application.
I'm using an Optimus Zone 2 as a replacement for my recently deceased and much-loved Insignia Pilot. The rise of the smart phone has meant the demise of really capable mp3 players like the Pilot but I realized that an Android device would allow me to find music, audiobook, and video apps that might come close to replacing my Pilot.
I've got the phone, by-passed the activation, rooted, customized. The battery is not as long-lasting, but there is a lot going on "under the hood", so that's OK.
I have 3G disabled, WiFi off unless used. My only real complaint with my setup is the annoying nag notification that comes up when I power up the phone concerning the lack of a data connection. It wouldn't be so bad if it would just go away by itself, but no, I have to dismiss it with a touch. I've disabled every phone related app I can find, turned off notifications for those it would not let me disable. And still it's there.
Is there a way to get rid of something like this?
[no, I don't use the device as a phone--although I have GrooveLite Ip installed for emergencies when WiFi is available. I don't own a cell phone. Have no use for one. But it's hard to beat a $30 "mp3" player running KitKat!)

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