I got this phone 2 months ago brand new from ebay.
It had mostly working fine until today.
Battery was around 25%, so I plugged it in for charging. The charging connection kept disconnecting and reconnecting every second. I thought it could be a loose cable, but I checked everything. Eventually it connected, but the phone wasn't charging. I opened the settings and checked under battery, it said something like "connected, but not charging". I tried changing the charger, used 2 different charges but same result.
At this point it was clear the phone wasn't charging no matter what. I checked the USB port for dust, etc and also reset the phone. I also noticed the phone become very very laggy, not registering touch etc. Restarting the phone temporarily fixed lag and touch issues, but the problems came back quickly.
I also connected it to PC, but nothing happened.
Finally the battery has drained, and the phone has been plugged in for a few hours now, but still no charge. It's dead.
What could be the issue? Any suggestions? Seems like a hardware failure?
It's a 2 month old phone and I could be out $300+.
First time I bought a Xiaomi phone, this is a very scary and disappointing experience. I didn't drop the phone, no damage. As I said the phone was 100% fine before.
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
It's a 2 month old phone and I could be out $300+.
First time I bought a Xiaomi phone, this is a very scary and disappointing experience. I didn't drop the phone, no damage. As I said the phone was 100% fine before.
Click to expand...
Click to collapse
same...
please post an update so there's more information available regarding this problem and good luck
dimasaqiel said:
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
same...
please post an update so there's more information available regarding this problem and good luck
Click to expand...
Click to collapse
Thanks for the response. I don't have silica gel but I placed the phone in rice for a few hours and then tried charging, it still won't work.
I can't get into fastboot either because the battery has drained completely by now.
Might have to take it to a mobile repair shop?
Might have to take it to a mobile repair shop?
Click to expand...
Click to collapse
seems like that's the best idea and the only option left, goodluck
dimasaqiel said:
seems like that's the best idea and the only option left, goodluck
Click to expand...
Click to collapse
can you post the link to the reddit thread where you found information about a similar issue with the Moto x4?
thanks.
can you post the link to the reddit thread where you found information about a similar issue with the Moto x4?
thanks.
Click to expand...
Click to collapse
here, https://www.reddit.com/r/MotoX4/comments/8xpm5s/plugged_in_cant_charge_right_now/
spoiler alert, that guy got his replacement phone while we (i assume you too) didn't even have access to official xiaomi service center ?
oh god, i just had it again, second time 10days later after the first one, on the latest pie update.
i'm legit scared ?, pray for my phones ?
but thanks god, the "plug in the charger while the phone on fastboot mode and turning it on"
still works, just like last time. even without the 18w fast charger.
I have the same problem. Battery drain could be the fingerpint sensor issue. The thing is the battery got really depleted and now, it seems the charger program/circuitry is consuming more power than it can charge. I tried several chargers, several usb-c cables, but nothing. Some hours ago the notification light blinked for some seconds and then it appeared as if it was indeed charging, it even showed the charging battery image ( the one without %, the one that appears when you have a really low battery charge ). But it has been hours trying and it doesn't do that anymore and there seems to be no way of making it charge and boot.
This is an appalling situation.
Similar problem, I purchase a Xiaomi Mi A2 by ebay, and passing 30 days (warranty expired) phone dead and never came to turn on, just flashing a white led, but nothing else, somebody has experimenting this problem and steps to revive the phone:crying:
same ****, guys.
I've tried several cables, couple of hard resets and etc. But now I have a pretty brick
I don't know if related but I had similar behavior after I dropped my a2 in the WC, after drying and figuring what prevented it to power on I discovered the USB plug at it's logic board internal connector as the parts preventing it to turn on, some cleaning an drying and my phone comeback.
Then today I observed it didn't charge, and the body warmed, It showed 50% charge, I rebooted and then it didn't turn on again, since I was doing some workout I figured the usb again got wet, I opened cleaned , dried assembly again and then it turned on w/o issue, but then the battery was showing 90% charge not 50% as before rebooting.
Maybe this your situation guys, it you think your phone somehow got wet, and you have no way to claim warranty (or too far from service center) try cleaning and drying the internal USB port connections. (Doit at your own risk).
Sent from my Xiaomi Mi A2 using XDA Labs
My beloved Moto Z died in the same manner. I dropped it to the WC and finally died a few hours later. I'm happy now wirh my A2 but i miss the AMOLED screen [emoji24]
AcostaJA said:
I don't know if related but I had similar behavior after I dropped my a2 in the WC, after drying and figuring what prevented it to power on I discovered the USB plug at it's logic board internal connector as the parts preventing it to turn on, some cleaning an drying and my phone comeback.
Then today I observed it didn't charge, and the body warmed, It showed 50% charge, I rebooted and then it didn't turn on again, since I was doing some workout I figured the usb again got wet, I opened cleaned , dried assembly again and then it turned on w/o issue, but then the battery was showing 90% charge not 50% as before rebooting.
Maybe this your situation guys, it you think your phone somehow got wet, and you have no way to claim warranty (or too far from service center) try cleaning and drying the internal USB port connections. (Doit at your own risk).
Sent from my Xiaomi Mi A2 using XDA Labs
Click to expand...
Click to collapse
Sent from my Mi A2 using Tapatalk
I just had the same issue. The phone just randomly cant charge anymore and when I plugged it the battery charge indicator just keep going on and off but without charging. I tried to reset the phone in factory mode but no result, I tried with differents cables but no result. When the phone was plugged it was very very laggy but as soon as I unplugged it everything was coming back to normal.
Now I have run out of battery and my hopes to get my phone back to life are pretty low considering what I read on this topic. If anyone has a solution please tell us!
I would add that I always took care of my Xiaomi Mi A2 (no fall, no water spilled on it, no overheating) and everything was going well until a few hours ago. I didn't installed any new app since like a week ago (from the PlayStore) and I updated to 8.1 maybe a month ago. I thought waiting so long for Android Pie was annoying but this is way worse. If the situation doesn't evolve I will never buy a Xiaomi phone again. Very disappointed
Mi A2 stopped charging
After 2 month of use and Android pie update this stupid device refuses charging. I'm so very disappointed. I can't believe i fell to this Chinese trap. This is the last time I'm purchasing a Xiaomi phone! "Android One phone".... Yeah right!
Gabizone said:
After 2 month of use and Android pie update this stupid device refuses charging. I'm so very disappointed. I can't believe i fell to this Chinese trap. This is the last time I'm purchasing a Xiaomi phone! "Android One phone".... Yeah right!
Click to expand...
Click to collapse
In my case, after 4 months of use, just after Android pie update, I have stumbled on my MI A2 lite showing problems with USB connection and charging. The phone is not able to stablish a stable connection to the charger or the computer, it just keeps connecting and reconecting, begin charging and stopping charging.... If I leave the phone charging all night, it seems to finally fully charge. I can't figure how this problem may be related to Android Pie update, so I think it is just coincidence, and the usb connector is faulty, though I don't know the cause.... I think I will try to have it replaced
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
ledman3 said:
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
Click to expand...
Click to collapse
if you go to the battery setting and it's says "plugged in, can't charge right now" then you should try plug in the charger while the phone on fastboot mode and turning it on
(read my previous comment) i experience this issue 2times and it's been running smoothly ever after
dimasaqiel said:
i just experiencing this issue exactly a week ago, at that point my battery were 7% down to 5% while trying "the fail" and when i plug the charge it says "plugged in, can't charge right now" but after 3 hours or so charging in while the phone was on, it bounce back to 7% and still displaying that message.
after trying to charge while the phone was off for more than 12 hours with no results, i gave up and place silica gel around the charging port for approx. 3 hours or so. and then i do this step.
i don't know what the pin point of the causing factor is and i don't know what step is unnecessary but this is what i do. i place silica gel around the port incase the port detecting moisture and preventing charge from happening, after 3 hour i try charging again using 18w quick charge brick while the phone is fastboot and turning it on. just like that the battery was charging.
after my battery were full i update the software to pie incase this is because of the software update (just like pixel 2 did), give this tutorial video a try*https://youtu.be/F9XNIbpC1yA some ppl able to do it in the first try, some 3x, some 6x, me? i finally achieve that on my 11x. just give it a shot and patience, no need root, ubl, etc etc
the fail. i tried using my friend charger (we have same phone) didn't work. tried using computer usb didn't work. tried using that quick charger brick without that silica gel part, didn't work. tried charging when the phone is off (i waited more than 12+hours) still didn't work.
based on that my conclusion were either there is moisture in the port and the sensor detect it and prevent the battery from charging up or the V9.6.17.0.ODIMIFE november update causing this problem.
again, this is what i do
-place/cover the charging port with silica gel
-wait approx. 3hour or more
-put the phone in fastboot mode
-charge the phone with 18w fast charger while in fastboot mode
-try to turn on the phone
the only post about this issue other than this was some guy in moto x4 thread on reddit, i don't know why there is so little info about this issue.
-----
Seems like a hardware failure? idk, i'm still able to transfer data and listen to music through the dongle while this problem happening, so i assume it was software thing
same...
please post an update so there's more information available regarding this problem and good luck
Click to expand...
Click to collapse
Hello,
I have something similar, I'm in Switzerland and running the Pie Rom from Nederland. I don't think it's link to Pie, maybe from a security patch because it didn't come at the same time for me, but this is what I got:
-When I plug my phone to a fast charger, I get "charging for a few second, then not charging"
-If I plug my fast charger and reboot the phone, the phone will charge (I need to double check but I guess slowly)
-I have a Audio-Adapter (USB-C, 3.5mm, USB Type C), so if plug the charger to this Adapter, and them plug the phone, the phone is charging fine (slowly).
So to me it looks like an issue with the fast charging...
Max
ledman3 said:
so did you fix the problem OP? i just started expiriencing what i think is the same problem.
Click to expand...
Click to collapse
No I was not able to fix it. I am talking with my credit card coverage and see what they can do.
I got a different phone in the meantime.
I also got rid of all my other Xiaomi products, never going to give this company a cent in the future. They are cheap for a reason !! Limited support and shady parts used in their devices. They can't be using quality internal components with such cheap prices.
Their mibox also randomly die.
Quantity over quality seems to be their mantra
Guys, it happened to me too,
I've flashed from android one Pie rom, to pixel experience.
Pixel Experience is great rom, was working brilliant for couple of days.
Then it stopped to charge. Now phone has discharged to 0% and I can't do anything.
My assumption is that getting new battery in exchange might help me fix the issue.
I've read that once you move to Pixel Experience Pie version form Android One 9.0 you need to flash kernel to. I did not do that.
Now waiting for the battery to arrive and will see what I can do with it.
I only got my phone last week but I'm already seeing an issue where it will stop wireless charging. If I'm just using it for a while and then go to put it on the charger and it will not charge or indicate that it's charging. I have been keeping a simple Spigen case on it but that doesn't seem to matter - did the same thing case or no case. I also tried multiple wireless chargers - same on all of them. It's definitely aligned properly too.
I do have Battery Care turned on (custom, after 10pm) - but even when that is active it still shows that it's charging and everything functions as expected. And this has happened outside of those specified BC hours.
A restart seems to bring it back - but something is up given that it's happened a couple times already in less than a week. Anyone else seeing this?
I'm just waiting for it to happen again before reaching out to Support.
Follow up: it just did it again this evening.
I wanted to avoid restarting the phone just to see if I could get it working again. I tried a couple chargers again, no sign of charging at all. I went into Battery Care and turned it off - still no charging. I plugged a cable in to charge and it worked normally. I waited a couple minutes, removed the cable again and then tried a wireless charger again and it worked this time!
I'm leaving Battery Care off and have now restarted my phone again. Will see how it goes for the next couple days.
I also found this thread on Sony's forums: https://community.sony.ee/t5/xperia-1/xperia-1-ii-wireless-charging-stopped-working/td-p/3686459
I'm not sure he was having the same issue though, as it appeared his wireless chargers at least detected the device and tried to charge - they just couldn't establish the connection to do it. Though his solution did sound like it was the "custom" option in Battery Care that may be the culprit.
It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.
ack154 said:
It did it again this morning. Plugging a wired charger got it to work again but I've emailed Support now. This is dumb. Will update with any additional troubleshooting or possible solution.
Click to expand...
Click to collapse
What brand of wireless charger do you use?
Did the phone have idle temp before charging?
Brorom said:
What brand of wireless charger do you use?
Did the phone have idle temp before charging?
Click to expand...
Click to collapse
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/
ack154 said:
Multiple chargers. A 15W Anker charger, a 3 coil Ikea charger, a generic 10W charger at work, and a Pixel Stand. As it's happened I usually have multiple chargers around to test, so I've tried any of them available. Temperature hasn't appeared to matter. I definitely have not had the phone "hot" when trying it but I have also waited like a half hour or so to try it again thinking about potential temperature issues.
I also posted it to Reddit this morning on /r/sonyxperia and someone responded saying that there's a new update from Docomo that appears to call out a fix for wireless charging occasionally not working. So I'm hopeful that might be what I'm experiencing. Still waiting to hear something back from Support.
Reddit thread: https://www.reddit.com/r/SonyXperia/comments/i4r519/xperia_1_ii_wireless_charging_issues/
Click to expand...
Click to collapse
I use one from Belkin. https://www.belkin.com/us/p/P-F7U083/
When I use the phone heavily and it's sort of hot it doesn't charge for a while. Once it's cold it works flawlessly. I have the US version, latest firmware. And an addition to that is my Spigen case.
only thing I noticed is that it is very picky about positioning, as it is a long phone it easy easy to miss place
I've got issue with an ikea wireless charger plugged to a Sony clock.
Issue fixed with an other cable from the clock to the charger.
Use quality cable like the stock Sony one.
Envoyé de mon XQ-AT51 en utilisant Tapatalk
I dropped mine on my wife's Samsung wireless charger, and it works.
Xperia 1 ii
I encountered the same issue today, "it says wireless chargering cannot start".Any one find out what is the problem?!
Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!
My phone works fine, but it is very critical about the correct position on the charger.
dragion said:
Help...
Purchased on release day directly from Sony Store online.
No issues with wireless charging until a few days ago.
Will first initially register as charging, but after 5 seconds, will stop and pop up window will indicate that wireless charging cannot start.
This issue is with several wireless chargers.
No issue with direct charging.
Tried BatteryCare function off/on, but no change.
Any assistance in helping resolve this will be greatly appreciated.
T-Mobile
XQ-AT51
Android 11
Build: 58.1.A.5.395
Thank you!
Click to expand...
Click to collapse
UPDATE:
For some sort of strange reason, the wireless charging has corrected itself.
The issue has disappeared and functioning as designed.
Call myself "Lucky"
Hope this doesn't happen again.