Question Face recognition/unlock stopped to work after last update - ASUS ZenFone 8

Hello! After the last update that I've received a couple of days ago (current OS version: 31.1010.0410.61) I can't unlock my phone using the camera, I need always to use the fingerprint. I've tried to re-setup the face recognition but nothing, I can't unlock the phone using the camera. Any idea how to fix it? I've noticed also that before during the unlock there was the green camera icon on top right, now there is just a green dot. I don't know if it can be relevant.
Any suggestion is appreciated.
Thanks!

Try to - delete your face from phone. Then in apps find Asus Face Unlock Service - force stop, then clear internal memory. Restart phone - register face and boom - works like charm, at least for now. You can also clear cache files system-wide and reboot your device.

Thanks for the suggestion but at the end I've solved in another way. When I went to "Security & Lock screen" section to remove the face recognition. I've noticed that there was a "Google Play system update" pending.
I've launched it and it fixed it

Good to know. But it may be temporary fix. I reported this bug of Asus official forum and - one of mods reply that they fix this in next FOTA. This must be something more serious.

The problem came back, after about a day later. Now everything is updated but the unlock doesn't work anymore. I wanted to try your method, but I don't find any "Asus Face Unlock Service" app. In the meanwhile I'll hope in a fix in the next FOTA

herod2k said:
The problem came back, after about a day later. Now everything is updated but the unlock doesn't work anymore. I wanted to try your method, but I don't find any "Asus Face Unlock Service" app. In the meanwhile I'll hope in a fix in the next FOTA
Click to expand...
Click to collapse
When you enter all apps menu press three dots and select show system apps. Then you find Asus face app.
Edit.
For me this solution is working for a out 2 days. After app crashes and you need repeat whole process.

I've just noticed that if you restart the phone it also "fixes" the problem, but I suppose that it won't last long. I really hope that they fix it asap

Related

Screen overlay

Ever since the last July security update, when I try to use any number of apps from capital one too smart select with my s pen, I get it asking permissionas then coming up saying I need to turn screen overlay off. This is an os permission that many programs use. Unless I turn it off on every app, I cannot give the current apps permissions. However summarily turning them off screws up those apps.
Is Is anyone else having this problem?
udrunner said:
Ever since the last July security update, when I try to use any number of apps from capital one too smart select with my s pen, I get it asking permissionas then coming up saying I need to turn screen overlay off. This is an os permission that many programs use. Unless I turn it off on every app, I cannot give the current apps permissions. However summarily turning them off screws up those apps.
Is Is anyone else having this problem?
Click to expand...
Click to collapse
I'm glad to hear that I'm not alone. I've been really struggling lately. Seems like quite a few of the new apps trigger that "Overlay" problem. I'm not sure how/what to do. Please help
I've been having the same exact issues. It's been driving me nuts. The only thing I can think of is it must have something to do with the latest security patch we got.
Hopefully they fix it, soon!! How do we let them know?
From my non-rooted AT&T Galaxy Note 5 (N920A)
udrunner said:
Ever since the last July security update, when I try to use any number of apps from capital one too smart select with my s pen, I get it asking permissionas then coming up saying I need to turn screen overlay off. This is an os permission that many programs use. Unless I turn it off on every app, I cannot give the current apps permissions. However summarily turning them off screws up those apps.
Is Is anyone else having this problem?
Click to expand...
Click to collapse
I just turned off all the apps which using screen overlay. After I installed the new app successfully, I turned them all back on. That's annoying, but working.
twemco said:
I just turned off all the apps which using screen overlay. After I installed the new app successfully, I turned them all back on. That's annoying, but working.
Click to expand...
Click to collapse
From my experience, that only works until you open/download another app... Then you start all over
I am also having this problem, I am glad I wasn't alone, I was beginning to think it was just me!
I've found that restarting the device will resolve this issue MOST of the time. It worked for me twice yesterday...
But it's such a tedious workaround!
From my non-rooted AT&T Galaxy Note 5 (N920A)
Go in Dr. Ketan rom & check in few days back post. Someone has posted a zip file. Just flash it & its perfect. Plz take a backup before flashing the zip.
SM-N920I powered by M12 PRO.
maheshhtc said:
Go in Dr. Ketan rom & check in few days back post. Someone has posted a zip file. Just flash it & its perfect. Plz take a backup before flashing the zip.
SM-N920I powered by M12 PRO.
Click to expand...
Click to collapse
I wish that it was going to be that easy for me... I'm using a non-rooted (un-rootable) AT&T Galaxy Note 5 SM-NM920A.

Phone frequently hangs or touch screen unresponsive

I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Has it happened to you?
Zisco0011 said:
I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Click to expand...
Click to collapse
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
K.khiladi said:
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
Click to expand...
Click to collapse
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Zisco0011 said:
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Click to expand...
Click to collapse
same thing happens to me from time to time, i have the phone for 8 days now, it started maybe 3 days ago, screen unresponsiveness happened maybe 4 times to this date
temp fix for me was downloading Google GO files and using it to delete cache, it works for now, no screen freeze up to this point
I think is not the same issue, I refer to touch issue thats come unresponsive some times until you lock and unlock screen. Now I'm testing android P which have another firmware for the touch panel. I will report later if dont presents the issue.
I installed the preview of the Android P developer and used it for two days and after a day of use I had the same problem, very disappointing, I went back to version 8.1, I do not understand why this happened, I never hit it, threw it, nor nothing. I was very carefully with it.
Has this issue been fixed yet?
We have a few of these phones in our family and one of them is doing this sporadically, several times in a row and then it's fine for days.
I can't see a pattern as to when it happens though.
Short Question : any of you using the Nova Launcher? Ive got same problem but using the Nova Launcher since years. Yesterday i did a clean Nova Launcher (stable) install and not taking my Backup file... And my Problem with hanging (Touch panel not recognized often my Touch) seems gone. Dont know why but after testing a whole of things im trying the standard Launcher and it works better.. So i did a clean install of Nova.
Same issue, V07 Goodix-V1.017.20
I am having the same issue.
V07 Goodix-V1.017.20
schouwb said:
I am having the same issue.
V07 Goodix-V1.017.20
Click to expand...
Click to collapse
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
mikemanpl said:
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
Click to expand...
Click to collapse
I am running Android 9.
I am not sure if the update changed the firmware version of the screen.
Hi guys, do you guys Enable or Disable "Tap to wake" function? If not, try enable that function, maybe that help.
Same problem in my Nokia 5.1 Plus. automatically touched at top of time side and battery indicated area. and i cant open notification bar.
I turned ''Tap to Wake'' on and my screen has worked perfectly since then. So i think this is definetely bug, not HW problen.
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
The only thing that worked for me was returning the phone untill the screen was replaced.
Everything else I tried (reset, reinstall, change settings, ...) led to the same problems after a while.
Hi there all ... My Nokia 7 plus device brightness go low automatically while loading anything or typing on WhatsApp ... It also happens when adaptive brightness is off.. give me a solution...
find solutions
Hi guys, please join my telegram group to find out a solution for this problem i have same problem with my tuch screen, send your details like me to my group: @nokiaproblem
My phone: nokia x7(8.1) (with global rom)
1.using unofficial theme (htc sense home)
2.using android 10
3.using password protection (pattern and finger print)
4.playing game with over 1gb data
5.using guard glass protection
6.and installed these apps:
Es file explorer Instagram
Uc browser WhatsApp
Telegram (plus) G camera
Mx player ki keyboard
Please send your details to group to see that what app is same to our devices
---------- Post added at 12:38 PM ---------- Previous post was at 12:33 PM ----------
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
Please join to our group in telegram to find out where is the problem from,
 @nokiaproblem

S Pen Unlock menu bug.

Hello,
So I noticed this issue and the local live chat support failed to help me and the only thing suggested was a factory reset.
The Unlock with S Pen Remote" option on the Note 9 is a bit buggy. First, whenever it's on, your phone can be unlocked bypassing every security you've set up.
Having this issue since the day I own it and it's not fixed via the November update. Also it's not related to the Google's Smart Lock.
The second thing about this is the menu which can't seem to be able to save the chosen option. Here is a video of what I am talking about.
https://imgur.com/a/jT82AF9
For long time I was looking for a way to disable it and after one reboot I finally did it and now I cannot turn it back on. Apparently there is almost invisible "OK" button
Trying to figure out if anyone is having the same issues.

Frozen screen after waking up screen

At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?
Tritonio_GR said:
At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?
Click to expand...
Click to collapse
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.
Tritonio_GR said:
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.
Click to expand...
Click to collapse
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset or software repair with Xperia Companion
Use Xperia Transfer to back up your calls/contacts/texts before you reset the phone
Didgesteve said:
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset
Click to expand...
Click to collapse
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf
thegrobi said:
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf
Click to expand...
Click to collapse
Hi Ralf,
the phone will always work better with a reset after a major update, all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
here, is one example, or another, but I didn't jump to Pie because of all the negative feedback and the scores of people trying to downgrade.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.
Thanks for the links.
Didgesteve said:
all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
Click to expand...
Click to collapse
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.
Click to expand...
Click to collapse
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf
thegrobi said:
Thanks for the links.
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf
Click to expand...
Click to collapse
Looks like there is know issue with the Osmand+, the date of the post is may last year, but it may just be a 'feature'
When backing up with Xperia transfer, make sure you select all the boxes that are optional. It's things like text messages/contacts/phone history that are useful after a reset. Some apps can't be moved and have to be downloaded directly from the playstore, but Google should give you that option, after you log back in to the wiped phone.
Edit: I can recomend Sygic, free maps for one country, works without data.
In the meantime, I found more users with this problem and a little solution that another user describes:
I can confirm I have the exact same issue since Android 9 with my Xperia xz1 compact.
I normally have no lockscreen options set. So when I wakeup the Phone, it sometimes kind of 'locks' the screen. Widgets do not respond, I cannot switch home screens. The time on the status bar remains correct. If I then click on an app and go back, everythning behaves normally.
So I'm quite sure this must be a software issue, as other people have this problem to.
My workaround for now is to have a lockscreen option aktive. But I would rather have not, for conveniance.
I tested this also with safe mode and complete factory reset of the phone. The 'bug' is still there.
Click to expand...
Click to collapse
If I disable lockscreen, then apps stop when it is switched on again. However, I always have to enter pin or use fingerprint sensor, or smart lock.
This often does not work when cycling and is dangerous when cardriving.
On Android 8, the lockscreen did not need to be active.
So the problem is not Osmand and MagicEarth.
It is a Sony 9 bug with Android 9.
bye,
Ralf
Found in an other forum an easy method to reproduce the problem.
disable the screen lock (it must be set to "None");
lock the phone and then unlock it;
lock and unlock it again.
Click to expand...
Click to collapse
bye,
Ralf
---------- Post added at 01:50 PM ---------- Previous post was at 01:20 PM ----------
Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf
[/COLOR]Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf[/QUOTE]
So, did you ever find a solution?

Question OnePlus Nord CE 5G has received OxygenOS 12 based on Android 12, has anyone installed it? Is it worth the upgrade?

The last update had some issue and the device got into bootloop during restart. Hope this update does not have such issue. I had to check it manually yesterday.
akabhishek881 said:
The last update had some issue and the device got into bootloop during restart. Hope this update does not have such issue. I had to check it manually yesterday.
Click to expand...
Click to collapse
I didn't had any issue with any of the previous updates (btw what update caused bootloop on your device? any problems with update could be caused by installed apps). Anyway, OOS12 has some quirks here and there but nothing serious. It's quite stable and suitable for daily usage.
I have installed it yesterday (version EB2103_11.C.05). After testing I can confirm that it is working very well, including 5G network. Also wifi networking is working without any problems.
Any help with a bootloop after updating this update?
Jaymzx said:
Any help with a bootloop after updating this update?
Click to expand...
Click to collapse
[OPNORDCE][OOS EB13BA/DA] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com
this way you can recover to OOS 11.0.9.9
do not update from 11.0.18.18 but from 11.0.17.17 via local update
Flashing_Expert said:
[OPNORDCE][OOS EB13BA/DA] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com
this way you can recover to OOS 11.0.9.9
do not update from 11.0.18.18 but from 11.0.17.17 via local update
Click to expand...
Click to collapse
Thanks.
It magically went back to the previous version after 3 reboots and several bootloops. No idea how it happened but it seems to be all fine.
Jaymzx said:
Thanks.
It magically went back to the previous version after 3 reboots and several bootloops. No idea how it happened but it seems to be all fine.
Click to expand...
Click to collapse
It's because there are two slots A and B for this kind of thing, your actual OS boots from slot A, you download update & install it on slot B and if something goes wrong, device returns to boot from slot A.
What a wonderfull time to be alive
Flashing_Expert said:
It's because there are two slots A and B for this kind of thing, your actual OS boots from slot A, you download update & install it on slot B and if something goes wrong, device returns to boot from slot A.
What a wonderfull time to be alive
Click to expand...
Click to collapse
I didn't know that, that's awesome!
Thanks!
Hi, I have a model EB2103, and I want to know if this update is also for this model, if so, where can I download it?
I have the EB2103 version here and upgraded to Oos12. I deeply regret to have done it. The system is slow, ugly, and keeps resetting from nowhere. The fingerprint lock just fails much more and I miss a lot of features. The one a miss most is the hidden apps that I could easily access from apps, by swiping to right. This is gone and now I need to open the telephone app and type a PIN to see a little window will the hidden apps. Looking for a downgrade of my phone right now.
As I wrote here
https://forum.xda-developers.com/t/need-help-updating-my-oneplus-nord-ce-5g.4495611/
everything is fine with me, the system is running as like a Swiss watch.
Kazid said:
I have the EB2103 version here and upgraded to Oos12. I deeply regret to have done it. The system is slow, ugly, and keeps resetting from nowhere. The fingerprint lock just fails much more and I miss a lot of features. The one a miss most is the hidden apps that I could easily access from apps, by swiping to right. This is gone and now I need to open the telephone app and type a PIN to see a little window will the hidden apps. Looking for a downgrade of my phone right now.
Click to expand...
Click to collapse
I can definitely confirm that the update broke a lot of settings. For me it reset the battery and notification settings for several apps, for example AccuBattery. The apps notification icon does not show up in the top anymore and I think this is the case for every non-system app right now. I am using Nova Launcher and had to do quite a rework of my theming. Colors of the clock widget changed to a cyan, which looked awefull and the google calendar app widget went pale. I also had to remove apps that I previously deactivated.
All in all a horrible update that destroyed my theming and installed a bunch of stuff I did not ask for.
Looking forward to the end of warranty next year to root and remove the OS for something cleaner. Guess this will be the only OnePlus in my posession.
EDIT: I figured out why in my case the notification icons disappeared. I've set "don't disturb" and all the notification icons disappeared, as is with the notification icon of AccuBattery, which is a silent notification. So not only does the system not display a notification in silent mode (which is ok) it also disables the icon in the top banner for some reason. Does anybody know how to disable that behaviour and have it like before, where notifications are silent, but their icons appear in the top banner?
EDIT2: Got the AccuBattery icon working by holding the finger onto the silent notification in the pull-down and then set the notification to "important".
How to downgrade to previous version???? the updates really sucks..it now looks like ****!!!
Arvind1808 said:
How to downgrade to previous version???? the updates really sucks..it now looks like ****!!!
Click to expand...
Click to collapse
I didn't find out the best way to do it. It looks like MSM Download Tool is the way, but my drivers are still not working as should recognize the phone... I almost bricked the phone 'cause I started flashing it and the phone just reset in the middle of the process.
After a few days, I also noticed that the fingerprint sensor reacts really slow.
Today I printed a document and the print job just crashed after successfully sending the document to the printer.
To top it off, my Moto 360 3rd Gen battery life went from 1.5 days to just under 6 hours.
thecodingowl said:
After a few days, I also noticed that the fingerprint sensor reacts really slow.
Today I printed a document and the print job just crashed after successfully sending the document to the printer.
To top it off, my Moto 360 3rd Gen battery life went from 1.5 days to just under 6 hours.
Click to expand...
Click to collapse
Try to re-register your fingerprints, this should work.
Did you try to print another document to reproduce the error?
To avoid battery problems on your smartwatch, you could try to allow only apps sending notification, that you need (i.e. Whatsapp, Instagram, Telegram etc.). I assume, that every app send notifications to your smartwatch atm
Sony make.believe said:
Try to re-register your fingerprints, this should work.
Did you try to print another document to reproduce the error?
To avoid battery problems on your smartwatch, you could try to allow only apps sending notification, that you need (i.e. Whatsapp, Instagram, Telegram etc.). I assume, that every app send notifications to your smartwatch atm
Click to expand...
Click to collapse
Thanks for the suggestions, I will try to look at the app rights management again, but I already restricted a lot of stuff and the point is, that before the update, everything just worked a lot better. It is a disappointing update overall that causes a lot of unnecessary problems.
I could not get root to work after the update since the TWRP image was not bootable anymore (flashing it caused the phone only to boot to fastboot). I got the phone working again by factory reset. If anyone knows a solution it would be highly appreciated.
By far the best update to Android on this phone. 11 was just abysmal compared to this.
It runs extremely smooth with no stutters. Everything opens up very quickly etc.
The battery time is, at the same time, clearly better.
It looks much cleaner.
And the functionality is mostly for the better too!
It's been a long time since I have been this positivley surprised by an android update!
No problems when updating, everything worked and missed nothing important after the update.
It's a 100% worth it!
Installed recently and breaks termux with phantom process 32. If you use termux and any of its plugins, this will certainly break it.

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