Related
Seems like a few people on Android Forums are having this issue. Anyone else noticing dust under their screens, especially after keeping the phone in your pocket for a while? Evidently, for those that have the issue, it's noticeable under bright light.
My phone should be in my hands tomorrow or Friday, but obviously I won't stand for dust under the screen. That's something I'd expect with a Razr (which mine suffered from back in the day)... my G1 never had this problem.
HTC SVP c500 (on orange UK) aka HTC Typhoon had the infamous dust problem too.
I have quite a few specs of dust under the glass on the lower left of my screen. May gave to contact Google to see what the replacement policy is.
Grrrr
god I hope this doesnt become a wide spread issue!!! I have no dust under my screen thus far... and I hope it stays that way.
I also have dust under my screen. I called HTC yesterday and they told me that i can exchange it for a new one within the 14 days, but I'll lose my engraving (kinda lame.)
hopefully the next one doesnt have the same problem. Would be nice if there was a way to clean it.
melterx12 said:
god I hope this doesnt become a wide spread issue!!! I have no dust under my screen thus far... and I hope it stays that way.
Click to expand...
Click to collapse
You're better off finding out if it's an issue as early as possible. As soon as I get my phone, I'll be keeping it in my pocket when not in use (though that may be a very limited time). If it gets dust, it's going back.
I keep the phone in it's little case it comes with inside my pocket, takes an extra second to get out but it's only temporary until some companies come out with some sweet cases.
JoshHart said:
I keep the phone in it's little case it comes with inside my pocket, takes an extra second to get out but it's only temporary until some companies come out with some sweet cases.
Click to expand...
Click to collapse
But that won't tell you if the seal around your screen (or wherever the dust is entering from) is defective or not. That's why I suggested "trying" to get dust in early, by keeping it in your pocket at times. If it doesn't get dust, then you're fine.
I don't want to test this out... as soon as my full-body screen protector gets here, it's going on the phone and staying there. No dust for my phone!
i just realized that one corner of my screen makes a clicking sound when i apply pressure to it (bottom right corner). Upon closer inspection i realized the clicking was the screen adhesive not sticking down. I can see the corner of the screen moving verrry slightly under pressure (probably .005" worth of movement) This is also the corner most of the dust is accumulating. It looks like the adhesive they use to hold the glass down is at fault. Hopefully this isnt widespread.
Calling HTC now to demand my exchange! If you have dust under your screen try pushing on the corners.
carnegie0107 said:
I don't want to test this out... as soon as my full-body screen protector gets here, it's going on the phone and staying there. No dust for my phone!
Click to expand...
Click to collapse
See below. A full body skin won't help if this is the problem.
dills84 said:
i just realized that one corner of my screen makes a clicking sound when i apply pressure to it (bottom right corner). Upon closer inspection i realized the clicking was the screen adhesive not sticking down. I can see the corner of the screen moving verrry slightly under pressure (probably .005" worth of movement) This is also the corner most of the dust is accumulating. It looks like the adhesive they use to hold the glass down is at fault. Hopefully this isnt widespread.
Calling HTC now to demand my exchange! If you have dust under your screen try pushing on the corners.
Click to expand...
Click to collapse
This is exactly why I think everyone should take advantage of the 14 days to make sure this isn't an issue.
uansari1 said:
See below. A full body skin won't help if this is the problem.
This is exactly why I think everyone should take advantage of the 14 days to make sure this isn't an issue.
Click to expand...
Click to collapse
Just got off the phone with an HTC rep. They set up a "swap" so I'll get my new phone before I have to ship my old one back. Unfortunatly I'll be losing my engraving... oh well.
The rep told me this problem is "known" and they are taking corrective actions.
My phone is being delivered tomorrow. I'm wondering if I should refuse the package and wait until HTC's 'corrective actions' have been applied before I reorder.
dills84 said:
Just got off the phone with an HTC rep. They set up a "swap" so I'll get my new phone before I have to ship my old one back. Unfortunatly I'll be losing my engraving... oh well.
The rep told me this problem is "known" and they are taking corrective actions.
Click to expand...
Click to collapse
It's known... of course. Yeah, the engraving is a small price to pay, especially considering you can get it engraved on your own if you want, albeit for a few bucks.
So the first thing to do when you get the phone is to press down on the edges and superglue the **** out of it XD
jamesyb0i said:
So the first thing to do when you get the phone is to press down on the edges and superglue the **** out of it XD
Click to expand...
Click to collapse
LOL That would be an interesting customization...
I'm getting mine tomorrow and from what I read, it will be in my pocket all the time and see if it happens before the 14 days.
Thanks for raising awareness of the issue to us all.
This has been a pretty rampant issue on many of HTC's latest smartphones. My N1 will hopefully arrive sometime this year, they're taking their time shipping it out, but if this is the case, it's going back.
uansari1 said:
Seems like a few people on Android Forums are having this issue. Anyone else noticing dust under their screens, especially after keeping the phone in your pocket for a while? Evidently, for those that have the issue, it's noticeable under bright light.
My phone should be in my hands tomorrow or Friday, but obviously I won't stand for dust under the screen. That's something I'd expect with a Razr (which mine suffered from back in the day)... my G1 never had this problem.
Click to expand...
Click to collapse
Well，I haven't got one，but I’d like to make it clear if the problem is seriously terrible.
Anyway，it's not easy to get a Nexus One in my country---China.
awesomeindeed said:
This has been a pretty rampant issue on many of HTC's latest smartphones.
Click to expand...
Click to collapse
Indeed it has. One would assume they actually thought about this, proofed the production process/adhesive/whatever, and at least tested some phones before hitting the markets. Oh well, guess they don't.
Crap! I bought it, and I live in Norway! Hope I don't get this problem!
Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist
Shallowmist said:
Hello guys
to sum it up i have the Xperia Z in black. I have a sticker on it covering everything except the black lines on the sides of the phone on each side of the flaps. So the bits where it is black rubbery plastic. So i had the phone in my jacket like an idiot and normally i have a pocket i keep the phone in ususally. However yestarday i had forgotten the pocket and was carrying the phone in my jacket when i decided to take off my headset and by doing that forgot to zip up the jacket and the phone fell off top first onto concrete.
Phone works perfectly screen or any glass is not damaged at all the only damage were 2 small dents on both sides of the top of the phone. So the rubbery plastic top righ. One is near the music jack and the other one above the USB port.
So my question is since i screwed it up warranty is obviously bull****. My q is would there be any way to repair this. As in paint marker or anything that might cover it up? (except for a backplate protector or snap in ) hate all of those.
Obviously goes without saying all help would greaty be appreciated and used to reinstate my inner tranquility.
Best Regards
Shallowmist
Click to expand...
Click to collapse
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
Good point
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
Click to expand...
Click to collapse
Excellent point my friend, i shall aquire the afore mentioned pictures later today with my trusty Xperia Play. At any rate i tried to explain it as best as possible but like you said without pictures it's just horrible....
Pictures Update!
Dsteppa said:
It's good and all, but pictures would help us A LOT! Based on your picture we can't really give you any advice.
Click to expand...
Click to collapse
Here are the PIC updates.
Shallowmist said:
Here are the PIC updates.
Click to expand...
Click to collapse
I have a ding jus like that on my phone next to the microphone port...I dont even know where it came from!! I havent dropped it...I even rest it on a napkin on my desk and its always in my left pocket which is solely dedicated to my XZ ...lolz...nooo idea....
I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol
Is there any feasible action to undertake here.
Teknohtc said:
I feel your pain bro i too have a couple of nicks on the phone and it's bugging me lol
Click to expand...
Click to collapse
It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.
Shallowmist said:
It is incredibly annoying to have these nicks and scrapes on it. Obviously it beats not having the phone or having broken glass, but everyone has their own problems i guess. Is there seriously nothing that can be done about this?.
Click to expand...
Click to collapse
I think the only thing you can do is replace the whole skeleton :crying:
Shallowmist said:
Here are the PIC updates.
Click to expand...
Click to collapse
May i know where you get your back screen protector/picture ?
I was afraid fo the skeleton thing and skin is from!!!!
joejoe23 said:
May i know where you get your back screen protector/picture ?
Click to expand...
Click to collapse
I was afraid that the skeleton might have to be changed, but the skin is front and back the only visible parts left on the phone are the little black sides i got my bumps on and the front glass. I purchased mine from http://www.ebay.co.uk/itm/ws/eBayIS...9&ssPageName=ADME:L:PMR:NL:1123#ht_6096wt_907
They have many different models i just got this one. These guys are amazing in bringing out good things i had one of those on ipod 4 used it 8 months than sold the ipod never had problems with the skin.
xperia z
is there a factory screen protector on the back of xperia z, as there is on the front. I scratched the back of the Xperia z. And if there is no screen protector back, is there a possibility of polishing
I did the same thing. I was so in love with the screen I didn't think to check out how scratch resistive the rear panel was until I had let it get sl gouged to all hell
Mines missing both the USB and heaphone flaps, front and back are cracked, there is virtually nothing left of the plastic around the outside and the bottom face is missing the sticker that has the barcode and such on...
Makes me laugh when people worry about little marks
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
AGISCI said:
Sorry to hear that, hope you have insurance.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
No I don't have insurance.
Bought this phone on eBay..
I have to pay about 150$ to repair the phone...
OrenGazala said:
Hey guys.
Yesterday my phone fell and the screen cracked.
Gorilla glass 3 doesn't seem to protect the phone...
Everything is working fine now but the screen is just cracked...
Click to expand...
Click to collapse
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Flipz77 said:
Consider yourself lucky man, with the s**t digitisers we had on the nexus 4 any crack in the glass above the screen would result in an unusable touch panel. I understand that cracked glass is never a good thing but at least you can still use the device!
I don't want to sound like a d**k but the purpose of Gorilla Glass 3 is scratch protection, not drop protection. Moto just released a shatterproof phone for that if I'm not wrong.
Hard glass on unprotected edges is always gonna break.
Click to expand...
Click to collapse
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
OrenGazala said:
Yea...
Well I can still use the device but I will replace all the front side:
Right now I have white front but the lab I send the phone has only black.
He will also replace the screen digitizers in case they got damaged.
I ordered a flip case from eBay, hoping that could save the screen (It sure could minimize the damage).
Click to expand...
Click to collapse
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Yeah lol.
Thanks man!
I'll update you when phne get fixed.
Flipz77 said:
+1 on the flip case. Just make sure it's got a tpu shell around the phone, otherwise you won't want a drop while the case is open!
(Don't be disappointed about the black front, it looks schweeeet with our amoled )
Click to expand...
Click to collapse
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
OrenGazala said:
Well phone got fixed.
I don't like the black at all but that's what I have right now so I need to get used to it.
I hope I will be able to get along with the phone for one more year and then probably I'll replace it.
Right now he works really good.
It took the engineer to replace the broken screen with a new one about one hour and he always mumbled bad things about Motorola and how they build their phones.
He tried to put the back bamboo case to it's place and failed many times because the glue just won't work..
He told me to wait some time so the glue would get sticky to the phone itself.
Next time, I will buy a phone that have wider support in my country, make sure I have a flip case from the very beginning and make sure that you can unplug the battery from the phone.
That phone is awesome but has a quite long list of disadvantages...
Click to expand...
Click to collapse
Awesome that you could already have it serviced!
I see your point though, and I understand that in this thriving "free" market we can only choose the best compromise for our needs. I wouldn't buy a LG just for the removable battery and the repair support, but I can totally see why it looks like a viable choice for you right now.
As much as I like this phone, glue never looks like a good solution for pieces that are gonna be serviced sooner or later... As for the screen assembly, well, I guess every manufacturer now makes the digitiser and glass into one single part.
That being said, enjoy your moto and keep it for a while
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
Click to expand...
Click to collapse
sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Click to expand...
Click to collapse
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
Click to expand...
Click to collapse
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Click to expand...
Click to collapse
It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
Click to expand...
Click to collapse
agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
Click to expand...
Click to collapse
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
Click to expand...
Click to collapse
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
Click to expand...
Click to collapse
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
Click to expand...
Click to collapse
I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
Click to expand...
Click to collapse
feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
Click to expand...
Click to collapse
My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.
hello to all guys, I'm Italian forgive me the translation, I want to ask you kindly advice ... I have applied this new technology of liquid film, https://www.nanomass.com/en/technology after a week just take the phone in hand and with the thumb release the screen on some areas of the screen I feel like a light trac as you were disconnecting something, now I called the assistance of the film and they told me that surely will be the screen of the note 9 defective, because this product does not create any thickness, but on the site I see that it creates a thickness of 0.0004 m of nano particle actually not known anything that moves, and the trac feels right on the surface, the feeling is that when you press on a tempered glass when it does not adhere well on the screen, then if I see it again again you do not hear anything, then I'll see you again after some time you hear again, the touch works perfectly, here's the video of the problem, thank you very much
https://youtu.be/Sy4W9KgBmZo
chigos said:
hello to all guys, I'm Italian forgive me the translation, I want to ask you kindly advice ... I have applied this new technology of liquid film, https://www.nanomass.com/en/technology after a week just take the phone in hand and with the thumb release the screen on some areas of the screen I feel like a light trac as you were disconnecting something, now I called the assistance of the film and they told me that surely will be the screen of the note 9 defective, because this product does not create any thickness, but on the site I see that it creates a thickness of 0.0004 m of nano particle actually not known anything that moves, and the trac feels right on the surface, the feeling is that when you press on a tempered glass when it does not adhere well on the screen, then if I see it again again you do not hear anything, then I'll see you again after some time you hear again, the touch works perfectly, here's the video of the problem, thank you very much
https://youtu.be/Sy4W9KgBmZo
Click to expand...
Click to collapse
That seems to be normal! It has already been reported here on xda somewhere, also over at Samsung forums as well, user have reported same issues! Please note this is my theory I’m just guessing as the home button is pressure sensitive. it the same at where you pressing it don’t affect use does it ? If it really does your head in ? Get a glass screen protector problem solved…
thank you, in your opinion it is not a defect of the phone screen, but of the liquid (film) screen protector?
did you listen to the screen noise in the video?
chigos said:
hello to all guys, I'm Italian forgive me the translation, I want to ask you kindly advice ... I have applied this new technology of liquid film, https://www.nanomass.com/en/technology after a week just take the phone in hand and with the thumb release the screen on some areas of the screen I feel like a light trac as you were disconnecting something, now I called the assistance of the film and they told me that surely will be the screen of the note 9 defective, because this product does not create any thickness, but on the site I see that it creates a thickness of 0.0004 m of nano particle actually not known anything that moves, and the trac feels right on the surface, the feeling is that when you press on a tempered glass when it does not adhere well on the screen, then if I see it again again you do not hear anything, then I'll see you again after some time you hear again, the touch works perfectly, here's the video of the problem, thank you very much
https://youtu.be/Sy4W9KgBmZo
Click to expand...
Click to collapse
IMO most people do not need a screen protector and if you do a full case type is best. Between static and smudging none (3) I tried stayed on more than a month! Just train yourself not to put keys in the same pocket/purse
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
chigos said:
did you listen to the screen noise in the video?
Click to expand...
Click to collapse
Yes i heard your display poping here see this link -->https://forum.xda-developers.com/galaxy-note-9/help/experience-popping-noise-pressing-note-t3881671
N1NJATH3ORY said:
Yes i heard your display poping here see this link -->https://forum.xda-developers.com/galaxy-note-9/help/experience-popping-noise-pressing-note-t3881671
Click to expand...
Click to collapse
I want to change it, but I think not to do it, if others have this problem too, what do you think?
chigos said:
I want to change it, but I think not to do it, if others have this problem too, what do you think?
Click to expand...
Click to collapse
People have had new phones sent out, but they stiil has the same issue popping sound mid-screen.. It's up to you you could try.. Your call!
n1njath3ory said:
people have had new phones sent out, but they stiil has the same issue popping sound mid-screen.. It's up to you you could try.. Your call!
Click to expand...
Click to collapse
thank you thousand for your tips, without a cover the problem does not come out