Database Develop

[Q] N1 boots to FastBoot only

My N1 is on stock Froyo 2.2
I was playing RoboDefence and i got popup that battery is below 15%. I ignored the warning and completed the game. Plugged in the wall charger (N1 showed charging 11%) and slept off.
Next morning when i woke up i find that the track ball is blinking, tried to switch on the phone, nothing happens. Finally i remove the battery and replace it and still nothing happens.
Searched the web and came to know that its known problem, tried a work around and was finally able to boot it up and phone is working fine.
Next day i was on a 14 hour flight, forgot to switch off the phone. When i reached at destination i noticed that the battery is in red and immediately switched off the phone.
Reached hotel and plugged in the wall charger. Now whenever i boot my phone it goes into "FastBoot" menu. I tried clearing the cache, recovering, etc. But nothing happens.
Any suggestions are most welcome before i send my phone back to HTC.

Trackball stuck down?

Rusty! said:
Trackball stuck down?
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Don't quite get your comment. Please help me understand if i need to do something.
Thanks.

To get into fastboot, you hold down the trackball and power on.
If the trackball had become stuck down, it would always boot into fastboot. Try cleaning it with something?

Thanks for the clarification. I will try that immediately.

I cleaned the track ball using wet towel. Powered up the phone and i get the same behavior i.e. phone comes into fastboot menu.

Shouldn't have used water, I had this same problem I got my trackball to wet when I was cleaning it with alcohol and it would only boot to fastboot you can reboot via fastboot and it will turn on into safe mode. My phone dried out in like two days I ran a logcat n it was showing I was pressing it when I wasn't hope this helps you out
Sent from my Nexus One using XDA App

Maybe your getting the screen that says fastboot. In that case...your volume down button is probably stuck.
That screen will have the options FASTBOOT - RECOVERY - CLEAR STORAGE - SIMLOCK. If that's the screen you see...your volume button is stuck.

SiNJiN76 said:
Maybe your getting the screen that says fastboot. In that case...your volume down button is probably stuck.
That screen will have the options FASTBOOT - RECOVERY - CLEAR STORAGE - SIMLOCK. If that's the screen you see...your volume button is stuck.
Click to expand...
Click to collapse
I think my volume down button is not struck, since when i go into fast boot menu i can select recovery, clear storage, etc using my volume up/ down buttons.
If it is struck then the selection should continuously move from top to down and repeat.

Called up HTC customer care. They want me to send the phone for repair. Will send it to them and keep the thread alive with updates.

I sent my phone to HTC and choose the option of repairing it. I received a phone this morning and i found that it is a different phone (Missing engraving and different IMEI number).
New one is working fine with no problems. However i didn't get any message from HTC that they are sending a new phone, etc.
Overall i am happy now that i am back on N1.

HELP, My phone refuses to boot up.

It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.

scently said:
It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
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Click to collapse
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!

weepatc said:
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
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But this ill wipe out all my data and I don't know how to back up on windows phone.

scently said:
But this ill wipe out all my data and I don't know how to back up on windows phone.
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Click to collapse
At the moment you've lost all your data anyway!!!!

weepatc said:
At the moment you've lost all your data anyway!!!!
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Click to collapse
Well I just did that but the problem persist. I should note that occasionally it does complete its boot up and I can use the phone but it can go off at any time and once it does this, i cannot get it to completely boot up. Once it attempts a boot up and goes off I cannot even restart it by pressing the power button until I replace the battery or plug it into a power socket or the computer at which point it will just keep booting up and shutting down.

Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express

weepatc said:
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
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I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though

Glad to hear you got a result ;-)
Sent from my HTC HD7 using Board Express

ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.

HD7 stuck in boot screen
scently said:
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
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PaullikesWINMO said:
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
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Hi, I have got the same problem on my HD7 and I am completely noob to many new words Goldcard, jailbroken, etc. Would you please advise me exactly what you did (i mean flahing procedure) and really appriciate any help.

Well if you have got an O2 HD7, then I would advise you to get one of the O2 ROMS from ansar, download it then press and hold the volume down button when booting up your device, connect the phone to your pc and start the app. More instructions in the HD7 development thread.

There's nothing wrong the phone. Don't hard reset or flash it. It happens from time to time, just give it some time and eventually you will see a battery icon appear. Then after awhile it will boot up.
Again, do not flash or hard reset just be patient. I believe it just needs to drain all the way down as it doesn't have enough power to fully boot.

Not booting up
Hi,
My T Mobile hd7 is been restarting after it shows the htc logo..It was all of a sudden after i connected to my pc this happened ...Tried to flash it with ansar tmobile update..problem persists...Dont knw how to use goldcard..please help me out..
Thank u and Best Regards

[Q] Black screen after reboot

I have tried to boot into bootloader couple times before on stock settings, with nothing flash or modified.
Whenever I tried to restart, it stuck on the black screen with no LED when plugged in, and it won't turn on or boot for about 10-15 min.
I was trying to solve this issue by wiping the entire phone but still happening. Now that I have tried TWRP with ARHD 12.1, the problem still there.
I have also tried fastboot erase cache, doesn't fix this issue either.
Tried to hold Volumn down / Power button for a long time, it still doesn't do anything until 10-15 mins after.
I assume that the device is still in process and somehow is getting stuck somewhere that it doesn't listen to the input anymore until there is signal shutting the whole thing down.
Since I couldn't pull out battery on HTC One, there is no way I can verified if that is the case.
Anyone else facing the same issue?
I am kind of sick and tired of sending back and forth for RMA, which I already did for dead pixels before.

shansoft said:
I have tried to boot into bootloader couple times before on stock settings, with nothing flash or modified.
Whenever I tried to restart, it stuck on the black screen with no LED when plugged in, and it won't turn on or boot for about 10-15 min.
I was trying to solve this issue by wiping the entire phone but still happening. Now that I have tried TWRP with ARHD 12.1, the problem still there.
I have also tried fastboot erase cache, doesn't fix this issue either.
Tried to hold Volumn down / Power button for a long time, it still doesn't do anything until 10-15 mins after.
I assume that the device is still in process and somehow is getting stuck somewhere that it doesn't listen to the input anymore until there is signal shutting the whole thing down.
Since I couldn't pull out battery on HTC One, there is no way I can verified if that is the case.
Anyone else facing the same issue?
I am kind of sick and tired of sending back and forth for RMA, which I already did for dead pixels before.
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Click to collapse
try to hols power button and vol down under bright light....should help:good:

99piotrek said:
try to hols power button and vol down under bright light....should help:good:
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Click to collapse
Thanks for the help
I am under sunlight, thought that could have help, but it didn't....
I guess I will try flashlight next time..
but the problem still not solved, I do not want to get under the light every time when I am trying to make a restart on HTC One..

I found a pattern of this issue, it's seems to related to the USB connecting to a computer.
Somehow it won't let my phone shutdown properly and stuck with no screen showing.
Power button + volume won't work for about 10-15 min.
But it can boot back up after that 10-15 min normally. This is a strange issue.
It happened ever since I tried to access bootloader, but I have not change anything.

Some serius help needed. Bootloop, stuck, bootloader not working etc..

Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.

michal_alton said:
Hi. To start with I bought a phone from a friend which I knew was faulty but decided to take my chances and try to fix it. He claims he did nothing to the phone but don't know for sure. Phone is in constant bootloop, Goes until splash screen and reboots. Worst yet to come - even bootloader menu restarts on constant basis when i try to get into it. Meaning it goes into bootloader but restarts in few seconds before i can get to factory reset. Computer is not picking up this device but i also don't have any drivers installed but don't even know how to install them with a phone in this state. Is there anything i can do about it? Been with Samsung for the past few years and here is everything completely different so don't know much about adb but am a quick learner and can follow any steps! I can provide picture of bootloader if it would be any helpful.
Click to expand...
Click to collapse
Send a picture of the bootloader while I find the drivers you need

Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though). Just now i've seen a vodafone logo for a very short second when I connected to pc from charger. But phone rebooted again just after.
HTC_Phone said:
Send a picture of the bootloader while I find the drivers you need
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edit. downloaded drivers (4.8) but that didn't change anything and windows still doesn't pick up device.
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?

michal_alton said:
Seems like battery is completely dead as it only reboots when there is power supply connected, but then it won't turn off (any charging light don't come on, not sure if it should though).
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Click to collapse
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
michal_alton said:
After connecting my one to computer for past 3 hours its started more frequently boot and showing Vodafone menu but still restarts shortly after. Vodafone logo shows on and lights on soft buttons starts flashing like 3 times and than it keeps rebooting. Does it mean anything?
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Click to collapse
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.

I think i know what it is. Power button stuck and keeps restarting device. Although i can feel pressing it, this is what it looks like.

nkk71 said:
Have you checked this: http://forum.xda-developers.com/showthread.php?t=2481211
That almost sounds like your POWER button is stuck!! Are you able to completely power off, and it stays off.
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Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.

michal_alton said:
Didn't see your comment but this is exactly how it looks to me. I can't switch off phone and in bootloader it acts like i was pressing power button. Although it operates normally meaning that it can be pressed down. Arranged warranty repair with HTC and they are collecting phone tomorrow.
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Good luck mate, but definitely sounds like the power button is stuck

It's been fixed under warranty by HTC. They replaced motherboard on mine HTC. So all good

My One keep restarting and stuck at HTC screen

Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.

Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8

mashk said:
Have you tried a factory reset?
On boot, bottom down n power will take u to fastboot.
You can do a factory reset from there.
HTC sync can save your stuff.
Sent from my HTC One_M8
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Click to collapse
As I mentioned above, I can hardly do anything from that fastboot screen. Up, down and power button is not working as I cannot navigate to recovery or factory reset. Even pushing power button wont do.
When I connect the phone to PC, nothing happen. It is because the phone is out of battery i suppose?
The problem is when I start to charge the phone, it will keep looping. But if I dont, the phone is death and I cant do anything.

I honestly dont know. I suspect you have
Fast boot selected under Settings>power.
You've got to try till you can get into fastboot otherwise send it for repairs.
Sent from my HTC One_M8

evelucife said:
Hey guys,
So I have had my One more than a year, never root, never install any mod in it, just simple, daily use. It worked well till last night when some weird thing happened:
- At first, the Back, Home and HTC buttons keep flashing along with the screen. When I unlock my screen pass lock and go to the home screen, it showed a notification like "To restart the phone, keep pushing the power button for (x) second" with x is the count down number. After that, the phone is automatically rebooting, then the problem happen again.
- After a few times, I manage to shut it down properly then turn the phone up. As I notice, as long as I doing something with the phone such as calling somebody or checking facebook or simply sliding the home screen, thing is normal. But as I stopped using it, that weird notification pop up again
- The phone keep restarting after that, again and again. Sometime it boot successful, but when Im go to the home screen, the notification shows up and my phone restarts again. As I couldnt turn off my phone, it is drained and out of battery.
- This morning, I put the cable in and try to charge it, and My One now stuck at the first HTC logo screen then restarting and then stuck again. That looping process is drive me crazy. As I try to pull out the cable, the phone is not working (Obviously) since it is out of battery.
- As I hold down Power and Volume down, I can enter bootloader screen. I saw a "locked" banner and cannot navigate through the menu and can not press Fastboot or anything. After 2-3 seconds, the phone is shut down and keep looping.
Long story shot, can anybody tell me how to fix this. As I have a lot of pictures that havent been backed up, I really appreciate if I can keep everything without doing a factory reset. Oddly enough, I cant even do a factory reset since the bootloader is not working.
Please help.
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looks like an hardware defect, maybe your power button is stuck?

alray said:
looks like an hardware defect, maybe your power button is stuck?
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Click to collapse
I dont think so man. It seems working normal for me. But thanks anyway

evelucife said:
I dont think so man. It seems working normal for me. But thanks anyway
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Click to collapse
"To restart the phone, keep pushing the power button for (x) second" with x is the count down number.
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Click to collapse
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.

alray said:
Because this is exactly the message we usually get when holding the power button for more then 5 sec...
and that would explain the reboot issue
looks like the "power" key is always active
definitively sounds like an hardware issue imo
and your issue is even present in bootloader what confirm that this is an hardware defect.
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Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.

evelucife said:
Yeah u has a point. Any idea how to fix that? Or I have to bring it to someone else to fix it.
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You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...

alray said:
You'll probably have to send it for repair. Better to contact HTC and see how much it will cost...
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Click to collapse
Thanks man. I will see if i can do.