S10 SM-G973F - huge stability issues - Samsung Galaxy S10 Questions & Answers

Hello everyone!
I'm experiencing very serious stability issues with my S10 SM-G973F running stock unrooted PDA/AP G973FXXUGHVJ5, CSC G973FOXMGHVJ5, MODEM/CP G973FXXUGHVJ1.
It started one day ago and the effect is apps crashing immediately after being started. And it affects all types of apps - Galaxy Store, Samsung Email client, banking apps.
Clearing cache partition seems to resolve the issue for a couple of minutes, after which the instability starts again.
I've never experienced such behavior with any Android phone so far.
Any ideas what could be wrong?

Try in safe mode.
Back up all critical data... probably not going any where good

In safe mode it seems to be running fine. Is there a memtest app for Android or logging tool that can help me identify the reason?

navy3dfx said:
In safe mode it seems to be running fine. Is there a memtest app for Android or logging tool that can help me identify the reason?
Click to expand...
Click to collapse
Were any new apps added or updated?
Power management and launchers especially.
See what's running in Developer options>running services and Device Care>Memory. In Device Care try clearing all the cache apps then when it starts to misbehave see what apps just opened.
I've used that method successfully and avoided a reload.

I see nothing suspicious. Clearing the memory from Device care doesn't solve the issue.
I guess next step is hard reset...

navy3dfx said:
I see nothing suspicious. Clearing the memory from Device care doesn't solve the issue.
I guess next step is hard reset...
Click to expand...
Click to collapse
Find the root cause. Otherwise it's likely to reoccur after the factory reset.
The only exception to this is undeletable malware or a boot loop (which is where you might be headed).
Before a factory reset try setting all settings to factory; this is a major inconvenience but not as bad as a factory reset.
Best to find and correct the root cause instead... it's staring right at you, look for it.

Many thanks for your feedback!
Is undeletable malware even possible on unrooted phone? I haven't installed anything new lately and my phone is very stock... And I almost never install anything outside Google Play - definitely not in the last months... On a regular computer I would run a memtest in a preboot environment. As far as I see - there is no such option on Android...

navy3dfx said:
Many thanks for your feedback!
Is undeletable malware even possible on unrooted phone? I haven't installed anything new lately and my phone is very stock... And I almost never install anything outside Google Play - definitely not in the last months... On a regular computer I would run a memtest in a preboot environment. As far as I see - there is no such option on Android...
Click to expand...
Click to collapse
Unlikely but not impossible. An app that passed the Playstore tests can latter update a malicious payload, so there's that. Occasionally the user may inadvertently download a trojan preloader (or other malware) or it may slip past the browser and download itself. If it retrieves its payload, boom; many times it does so through a second website (linked to the first) if you click on it or are redirected to it. It's important to check the download folder daily for anything you didn't download. Social media sites can serve as a haven for these packages and conveniently link the preloader and payload all on that site.
Always back out of bad sites or close the tab, or close the browser than open/close tab or if all that fails clear browser cache, or worst case delete browser data. Doing this can save you a lot of... fun Brave browser is very well harden, nothing has ever breached it. Samsung is pretty good but I've seen it breached. A trojan preloader made it through without me approving the download, but it was deleted before it retrieved its payload
Scan with Malwarebytes, it may spot it if present.
More than likely it isn't malware. Android 9 and above are reasonably secure unless you do something stupid.

Just for the record if someone is experiencing the same issue - 24 hours after hard reset it seems that the problem is gone.

Hello navy3dfx, trying to install phone info made a capture of the first 2 in info.
Maybe find out more about your S10 a 5 G buy or if you buy in a back market on that the concern., unlock any operator my Asia or US network chip.
https://play.google.com/store/apps/details?id=io.uax.phoneinfo&hl=fr&gl=US

Related

Need help solving an issue, play store misbehaving on my SM-T810

Hello, I hope I can post this here.. i tried, i searched... can't find any solution to my issue.
Model : SM-T810 , with Samsung 128GB UHS microSD. OS : stock Nougat from Samsung.
Here is the problem :
On the play store, if there are pending updates, they only install one at a time, and then it won't do more. Like if there is 5 pending updates, it will maybe do one, and then the other 4 stay pending. It might only do the download portion of the first one and not go to the install phase. If there's no pending updates, and i try to install an app, only the downloading portion of the process shows up, it stops after that, it doesn't go to installing. I have to close the store and go back in for it to install, but if there's a queue of downloads (updates or asked to install multiple apps), I have to close the store for the same amount of apps in the queue for them to install one by one. Now I noticed that every once and a while, 2 or 3 will have updated overnight but that's it!
I closed the process, I cleared the cache, I cleared the data, I cleared the download manager's data and cache, i rebooted, i forced a wrong date and time then set it to auto-date and time to retry, etc.... I uninstalled the Play Store updates, nothing worked!!!
The next step was to do a factory reset. I did not want to lose some progress on some games, AND I have an app to read PDF files and did not want to lose read/unread status of my files...
So I used Odin to flash TWRP, did a backup, rooted, used Titanium Backup to backup my apps.
Then I did factory reset. Store behaved normally again! Installed a few apps, waited a few hours, still good. Did a restore of my apps from titanium backup, everything seemed fine, then a few hours later, store still was not updating or installing the apps right...
Did another factory reset, store worked fine, only restored a couple of backed up apps (the critical ones that i wanted to keep the saves from), everything worked fine. Over the course of 24 hrs, i re-installed a bunch of my regular apps via the play store. Play store worked fine. I did to another Nandroid backup with TWRP just in case.
Then all of a sudden, it started to lag a bit between clicking install, to downloading, to installing. And then a few hours later, issue completely came back, store won't install without me closing it between the download finish and install.
Now one of the last steps I did before it started acting up again was moving ONE app to the SD card (not using any root features). I'm not sure if that caused the issue to come back.
I did notice that Android left a bunch of files on my SD card, some Android folder, with a bunch of subfolders.
I'm wondering if the SD card could be the culprit... I will do one last restore from my last working Nandroid backup and not move anything to the SD card.
If it comes up again, i think i will move the data that i have on my SD card that I dont want to loose (my PDF, pictures, etc.) on to my NAS, and do a factory reset without the SD card installed. Maybe even re-flash with Samsung Kies... and forget about my Titanium Backup saves...
It's my last resort so I was hoping anyone would have any idea on what else to try before doing that?
One last point : yes the stores kinda slows down at some point where the download process takes a few seconds to kick in, and then a few seconds to installing, up to the point where it never does. BUT the rest of my tablet still is really fast, no slow downs anywhere else... All apps launch fast
Thanks!
Auto updates are bad. They just kill the performance of your s2.. better do such things manually.
Niii4 said:
Auto updates are bad. They just kill the performance of your s2.. better do such things manually.
Click to expand...
Click to collapse
Auto updates of the apps? Or the OS?
Apps i can see... but still... If I turn that off, that solves the issue of the auto-updates. But then if I want to update a bunch, they will only do one by one, i have to close the store and open again after each updated app.
But even with app auto-updates, if i want to install one new app on my S2, it will only download, but not install, i have to close the store and open it again for it to install. Then the next time that I want to install an app, I have to do the same thing again, close and open. It's like the download manager doesn't tell the Play Store app to do the install (or tell whatever app or service to install the APK...)
Niii4 said:
Auto updates are bad. They just kill the performance of your s2.. better do such things manually.
Click to expand...
Click to collapse
What a bunch of nonsense. Please stop spreading misinformation.
@stefer09 A logcat reader may help you determine the cause of the issue.
Niii4 said:
Auto updates are bad. They just kill the performance of your s2.. better do such things manually.
Click to expand...
Click to collapse
fonetyk said:
What a bunch of nonsense. Please stop spreading misinformation.
@stefer09 A logcat reader may help you determine the cause of the issue.
Click to expand...
Click to collapse
Thanks, that's new for me, I'll read into it!
stefer09 said:
Thanks, that's new for me, I'll read into it!
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Click to collapse
I am having the same issue on my sm-t810 as well hope you find a solution and post it.
Tabpro8.4 said:
I am having the same issue on my sm-t810 as well hope you find a solution and post it.
Click to expand...
Click to collapse
After more research i've seen other people on other devices with same issue... no answer or solution in sight
if i find something ill come back here for sure
I had an OTA update last night to NRD90M.T810XXU2DQCL and the play store is working better now but it is still slow to update.
Tabpro8.4 said:
I had an OTA update last night to NRD90M.T810XXU2DQCL and the play store is working better now but it is still slow to update.
Click to expand...
Click to collapse
Thanks for the info.
I would check for OTA update but since i rooted mine, it won't do them...
I'd have to flash the stock rom from samsung again and loose my saved data... which right now i might be OK living without...
Anyone knows if I loose TWRP if i flash a stock rom with odin ? If so... am i better using Kies?
Fair, let's recap: you do not use stock rom. You have root, twrp, flashed this and that and a morbid desire to have always the very lastest version of whatever the app. And now the Play store doesn't work properly anymore.. d
Do you see the pattern?
But, hey, maybe you need even more *lates updates* to fix your issue.
Updates = bad performance and new issues in general. Period.
Niii4 said:
Fair, let's recap: you do not use stock rom. You have root, twrp, flashed this and that and a morbid desire to have always the very lastest version of whatever the app. And now the Play store doesn't work properly anymore.. d
Do you see the pattern?
But, hey, maybe you need even more *lates updates* to fix your issue.
Updates = bad performance and new issues in general. Period.
Click to expand...
Click to collapse
Wooooh, DON'T jump to conclusions here.
I was running the STOCK out of the box Android for the S2, no root, no TWRP. The issue started after one year of usage, and not only included updating apps but installing FRESH NEW ONES TOO.
The "flash this and that" came AFTER i ran into issues.
I also have a Note 5 supplied from work and for that reason I'm still runing stock, not rooted, and never will root it. I have over 100 apps on there, 5 email accounts (2 professionnal, 3 personnal), multiple google calendars, multiple outlook calendars, auto-update is on, it's been over a year and a half, if not more, and never ran into this kind of issue, ever! It's synced with my CPAP, my smart watch, and my headphones. And it's still goes the same speed and gives me the same performance as when i took it out of the box.
My tab S2 is my second Android tablet, before I had a Tab 3 that never gave me issues like that either, and always had auto-updates on.
Sometimes you need updates. Some online services might not work right or at all if you don't have the app that matches the features, like evernote, facebook, onedrive, dropbox, etc...
Or you get new hardware that requires an update.
Yes sometimes they include bugs ... which are fixed in a later version.
Niii4 said:
Fair, let's recap: you do not use stock rom. You have root, twrp, flashed this and that and a morbid desire to have always the very lastest version of whatever the app. And now the Play store doesn't work properly anymore.. d
Do you see the pattern?
But, hey, maybe you need even more *lates updates* to fix your issue.
Updates = bad performance and new issues in general. Period.
Click to expand...
Click to collapse
In my case I do have stock rom and have had issues with play store since update to Nought. It does seem better since last night's OTA update.
Tabpro8.4 said:
In my case I do have stock rom and have had issues with play store since update to Nought. It does seem better since last night's OTA update.
Click to expand...
Click to collapse
I saw multiple posts of people having different phones running stock having this exact issue for a while with no solution in view. I think it has to do with Nougat too... But my Note 5 is on Nougat and no issue... it might be brought on with specific services or apps running while on Nougat.
Tabpro8.4 said:
In my case I do have stock rom and have had issues with play store since update to Nought. It does seem better since last night's OTA update.
Click to expand...
Click to collapse
Thanks for letting me know about the OTA update. Since i was rooted, i can't get OTA updates, would have needed to wait for the 7.1 Rom to flash...
I ended up taking screenshots of the stuff i didnt want to loose (read/unread status of my pdf files, nevermind the save games) and then i used Samsung Smart Switch to reflash the whole thing back to strictly stock, lastest firmware. So far so good, crossing fingers
I*was*running the STOCK out of the box Android for the S2, no root, no TWRP. The issue started after one year of usage,
Click to expand...
Click to collapse
Fair. So in this *year of usage* you never ever updated the OS?
And auto-update was of course *off*, right?
If that's the case, then clearly there must be some other issue with your s2.
Otherwise, you have merely confirmed what I have told in the very beginning: updates = bad performance and new issues in general. Period.
By the by, apps like evernote and facebook track and spy on you.
About your Note 5, maybe there weren't so many updates..
Niii4 said:
Fair. So in this *year of usage* you never ever updated the OS?
And auto-update was of course *off*, right?
If that's the case, then clearly there must be some other issue with your s2.
Otherwise, you have merely confirmed what I have told in the very beginning: updates = bad performance and new issues in general. Period.
By the by, apps like evernote and facebook track and spy on you.
About your Note 5, maybe there weren't so many updates..
Click to expand...
Click to collapse
...
Yes in that year of usage I upgraded the OS from 5 to 6 to 7. Yes auto-update was on, for Android and for my apps. By stock rom i meant nothing flashed "this and that" like you said.
If you would read my other comments, you'd also realize that another member helped me more by letting me know there was an OTA update that helped him. I reflashed my S2 with Samsung Smart Switch and haven't had any issue with the Play Store since... that proves that updates do fix issues.
There's no OS versions, app versions, firmware versions on any devices that don't have any issues whatsoever. Updates might bring bugs but they also fix the ones from previous versions. If you think that anything stock out of the box never have any issues whatsoever, you're wrong.
Apps like evernote and facebook spy and track you? Really? And you're on a forum for Android based product and don't think that Google tracks what you do? If you dont sign in with your google account and only browse the web with your tablet, that's your business, but you can't go on forums and admonish people for doing otherwise.
Besides, this is a forum where a good part of the posts are about custom roms, flashing different boot/recovery loaders, different kernels, unlocking phones... and you're judging me because i do app updates, and flash "this and that" ?
Come on...
No judging here. Just pointed out the probem at hand.
You did update the OS at least twice.. see?
OEM updates = bad in general.
Sure, new updates fix what *previous updates* screwed up to begin with; sometimes.
I totally agree that there is no OS version that is 100% issue free, but -- why trying to fix something that seems to work?
You see, that is my whole point.
I told you about evernote and facebook because you mentioned to have them on your Note 5 which happens to be your professional work phone?!
Just be aware that Evernote steals content just like the FB messenger. And I mean literally. Your creative ideas become their property. You did agree to their terms! FB also records the mic(s) 24/7.
Certainly Google tracks and spies as well. Then again, you can deactivate or block (firewall) those services/apps.
Just remember, things that are *free* come with a price.
Niii4, I tried to subtely pass the message that I did not want any of your help when I said that SOMEONE ELSE helped me with their input and update.
I didn't say that I was using evernote and facebook on my Note 5 from work. Jumping to conclusions again.
You want to know what are the biggest secrets in my Evernote notes ??? RECIPES!!!!!
Oh no... they can read the oh so secret lemon crinkle cookies recipe that is available with a quick online search! Here's the link btw : http://www.laurenslatest.com/lemon-crinkle-cookies/
I came here after trying a lot of troubleshooting steps, when everything that I've tried failed. And someone else helped me.
All you brought to the table was misinformation about updates in general and spread paranoia on who is spying on who.
fonetyk asked you to stop that, and I asked you to stop that. So far my issue has been resolved and i'm thankful to the user Tabpro8.4 for his comment.
Please, please leave my thread.
First and foremost, this is a forum and thus other users that may encounter similar or the exact same problem(s) will seek to comprehend the whole issue at hand and not just one side of a problem.
Oh yeah, an OTA update seemed to have fixed it. Seemed.. for now.
Second, this is not exclusively about *helping you*. Apparently you are quite knowledge resistant, especially when facts are being stated that don't conform your general view.
True, you only have hundreds of apps on your work phone. But definitely not FB messenger or whatnot. Whatever. What's right is right, and what's fair is fair.
I suppose, you are probably right, the work you do must be of no interest for anybody in this world; at all. Same for your private life. Now, be a neat little sheep and go on chewing the green.. (while we are watching you).
Oh, and you stalking all my comments, telling people to ignore me is hilarious. Keep up the great whine. ?
Niii4 said:
First and foremost, this is a forum and thus other users that may encounter similiar or the exact same problem(s) will seek to comprehend the whole issue at hand and not just one side of a problem.
Oh yeah, an OTA update seemed to have fixed it. Seemed.. for now.
Second, this is not exclusively about *helping you*. Apparently you are quite knowledge resistant, especially when facts are being stated that don't conform your general view.
True, you only have hundreds of apps on your work phone. But definitely not FB messenger or whatnot. Whatever. What's right is right, and what's fair is fair.
I suppose, you are probably right, the work you do must be of no interest for anybody in this world; at all. Same for your private life. Now, be a neat little sheep and go on chewing the green.. (while we are watching you).
Oh, and you stalking all my comments, telling people to ignore me is hilarious. Keep up the great whine.
Click to expand...
Click to collapse
Lol... knowledge resistant. Thats cute.
:angel:
Stalking your comments... ah! Maybe you got that dead pixel from trying to plug your bluray player on your tablet. Seriously clueless or just trolling...
My issue is resolved so im unsubbing from this thread.
Bye bye :good:

Oreo vs Pie - a few questions

Morning folks,
Had my Note 9 a few weeks now. Quite happy with it, and haven't updated from stock oreo yet.
Now that people have had a chance to tweak and play with Pie, I have a few questions -
1) how does battery life compare?
2) are you still able to remap the Bixby button? Currently using bxactions.
3) is split screen still available?
4) what functions have been lost, if any?
5) start functions have been gained, if any?
Look forward to hearing your thoughts.
Cheers for now,
John
There are threads here already about Pie in general (e.g. https://forum.xda-developers.com/galaxy-note-9/help/pie-one-ui-impressions-t3896792) and about your specific questions (e.g. https://forum.xda-developers.com/galaxy-note-9/help/pie-battery-life-experience-t3895668).
Jwsail said:
Morning folks,
Had my Note 9 a few weeks now. Quite happy with it, and haven't updated from stock oreo yet.
Now that people have had a chance to tweak and play with Pie, I have a few questions -
1) how does battery life compare?
2) are you still able to remap the Bixby button? Currently using bxactions.
3) is split screen still available?
4) what functions have been lost, if any?
5) start functions have been gained, if any?
Look forward to hearing your thoughts.
Cheers for now,
John
Click to expand...
Click to collapse
I can give you Information about my device with my personal using, but remember things can be diffrent from device to device and User to user.
1. Battery getting better and better. Atm i get 2.5 Days runtime with 6 h SoT
2. I guess yes. My bixbyremapper ist working fine so far..
3. You mean this app paring that you can use 2 apps together at the screen ? Then yes *Edit* maybe im too stupid but i cant find this function anymore?! ? Strange..
4. Wifi WPS for example.. more i dont know.
5. Hm my Bad english. Dont understand what you mean. I will translate and edit Posting later okay ?
Gary02468 said:
There are threads here already about Pie in general (e.g. https://forum.xda-developers.com/galaxy-note-9/help/pie-one-ui-impressions-t3896792) and about your specific questions (e.g. https://forum.xda-developers.com/galaxy-note-9/help/pie-battery-life-experience-t3895668).
Click to expand...
Click to collapse
Thanks Gary. I've had a look at these and they don't what to have been added to for a few months. Maybe they were for the beta?
John
Treasarion said:
I can give you Information about my device with my personal using, but remember things can be diffrent from device to device and User to user.
1. Battery getting better and better. Atm i get 2.5 Days runtime with 6 h SoT
2. I guess yes. My bixbyremapper ist working fine so far..
3. You mean this app paring that you can use 2 apps together at the screen ? Then yes *Edit* maybe im too stupid but i cant find this function anymore?! ? Strange..
4. Wifi WPS for example.. more i dont know.
5. Hm my Bad english. Dont understand what you mean. I will translate and edit Posting later okay ?
Click to expand...
Click to collapse
Thanks for that. I'll keep looking into it.
Cheers for now,
John
Jwsail said:
Thanks Gary. I've had a look at these and they don't what to have been added to for a few months. Maybe they were for the beta?
Click to expand...
Click to collapse
No, they're post-beta. Android Pie started distributing to US Note9s in January.
One big problem if you haven't updated yet is that your phone may be exposed to several critical remote-takeover vulnerabilities that have been fixed during the past few months.
Gary02468 said:
No, they're post-beta. Android Pie started distributing to US Note9s in January.
One big problem if you haven't updated yet is that your phone may be exposed to several critical remote-takeover vulnerabilities that have been fixed during the past few months.
Click to expand...
Click to collapse
I find the new security update really interesting.
Remote takeover? I just wonder who why and how this could be done? I just dont get it
clax6 said:
Remote takeover? I just wonder who why and how this could be done? I just dont get it
Click to expand...
Click to collapse
There's plenty of introductory material online that explains how security vulnerabilities work. Also, Google and Samsung publish monthly descriptions of the vulnerabilities they fix.
Remote-takeover vulnerabilities allow others anywhere in the world to monitor and record everything you type on your phone (including account credentials) and everything you read, see, and hear on your phone. Attackers can read, write, delete, or modify any information or media stored on your phone, or send messages from you to your contacts or to others. They can track your location and turn on your microphone and cameras.
You don't have to be singled out. Many attacks these days are automated and unleashed on millions of target devices. Large international crime organizations increasingly carry out such attacks. The most common reason is theft, but blackmail is also a growing concern. Or attackers can use your phone as a distribution center for material that they don't want traced to them.
Gary02468 said:
There's plenty of introductory material online that explains how security vulnerabilities work. Also, Google and Samsung publish monthly descriptions of the vulnerabilities they fix.
Remote-takeover vulnerabilities allow others anywhere in the world to monitor and record everything you type on your phone (including account credentials) and everything you read, see, and hear on your phone. Attackers can read, write, delete, or modify any information or media stored on your phone, or send messages from you to your contacts or to others. They can track your location and turn on your microphone and cameras.
You don't have to be singled out. Many attacks these days are automated and unleashed on millions of target devices. Large international crime organizations increasingly carry out such attacks. The most common reason is theft, but blackmail is also a growing concern. Or attackers can use your phone as a distribution center for material that they don't want traced to them.
Click to expand...
Click to collapse
Is there actually any proof that this has happened?
clax6 said:
Is there actually any proof that this has happened?
Click to expand...
Click to collapse
There's proof that some of it has happened and that all of it is easily accomplished using known exploits. What you do about it is a tradeoff, similar to home-security issues. You can leave your front door unlocked and probably not get robbed; or you can use locks, alarms etc. and possibly still get robbed. The tighter your security, the less likely it is for there to be a breach; but tighter security comes at a cost (money, convenience, etc.). So you need to weigh what you stand to lose against what you stand to gain, and that depends on individual circumstances.
Call recording and Swift installer support. Two biggest reasons for staying on Oreo for me.
This update is so bad I can only compare it to Windows ME & Vista. I downgraded thanking God because my bootloader stayed in v1.0.
It really seems like the Note 9 hardware is not built for this One UI Pie.
I'm sorry to be reading all this dislike of the Pie+OneUI update. I just bought the Note9 and really wanted to go straight to Pie+OneUI because of themes and because by now Pie should be in good shape--after all, Android 9 is a year old and has been rolled out to this device for three months? My note has been turned on for about 30 minutes, and I'm applying OS updates as I type. How bad can it possibly be?
gruuvin said:
I'm sorry to be reading all this dislike of the Pie+OneUI update. I just bought the Note9 and really wanted to go straight to Pie+OneUI because of themes and because by now Pie should be in good shape--after all, Android 9 is a year old and has been rolled out to this device for three months? My note has been turned on for about 30 minutes, and I'm applying OS updates as I type. How bad can it possibly be?
Click to expand...
Click to collapse
Just do the updates to the OS and then factory reset device.
Good as Gold from there on
Hazzay88 said:
Just do the updates to the OS and then factory reset device.
Good as Gold from there on
Click to expand...
Click to collapse
Ouch! I just booted for the first time (into a year old version of Android8), walked through initial wifi, Google, and Samsung account setup, did all the sequential updates (about 7 or 8 downloads and reboots) to get to the latest version ***CSD1 of Android9+OneUI, and then I installed about 30 of my apps, and finally installed Nova Prime and setup my homescreen (all took a few hours).
Think there will be performance issues because of all the sequential updates? Only to be remedied now by doing a factory reset? (assuming the idea is to load ***CSD1 without all the incremental update steps)... And just to confirm, a factory reset would roll me back to the latest Android9 version with security updates which were released in April this year, and not to the original year-old Android 8 that the phone device shipped with, correct? (I don't see why the updates would not also update the factory reset image)........
Okay, as I think about this... I believe there is no "factory reset image".... The way Android works is the /system partition IS the "factory reset image", and a factory reset operation simply wipes everything in the /data partition (and cache, etc). Therefore, since I did my updates before installing all of my apps, then I believe that doing a factory reset now and re-installing all of my apps would only result in a possible change to the 'stuff' in /data that relates to the initial setup: wifi, Google, and Samsung account setup--app-reinstall would result in the same states, since in both cases, apps were installed after all updates. And since wifi and account setup data is likely no different on the Oreo ROM vs Pie, a factory reset at this point seems like a complete waste of time and probably bad advice. Not so sure there is any reason to do a factory reset immediately after initial account setup and updates. I think I just rubber-chickened this thread!
In any case,
What can I test and what results should I look for to see if the sequence of updates has caused performance issues that a factory reset would cure?
Thanks for your response, Hazzay!
gruuvin said:
Ouch! I just booted for the first time (into a year old version of Android8), walked through initial wifi, Google, and Samsung account setup, did all the sequential updates (about 7 or 8 downloads and reboots) to get to the latest version ***CSD1 of Android9+OneUI, and then I installed about 30 of my apps, and finally installed Nova Prime and setup my homescreen (all took a few hours).
Think there will be performance issues because of all the sequential updates? Only to be remedied now by doing a factory reset? (assuming the idea is to load ***CSD1 without all the incremental update steps)... And just to confirm, a factory reset would roll me back to the latest Android9 version with security updates which were released in April this year, and not to the original year-old Android 8 that the phone device shipped with, correct? (I don't see why the updates would not also update the factory reset image)........
Okay, as I think about this... I believe there is no "factory reset image".... The way Android works is the /system partition IS the "factory reset image", and a factory reset operation simply wipes everything in the /data partition (and cache, etc). Therefore, since I did my updates before installing all of my apps, then I believe that doing a factory reset now and re-installing all of my apps would only result in a possible change to the 'stuff' in /data that relates to the initial setup: wifi, Google, and Samsung account setup--app-reinstall would result in the same states, since in both cases, apps were installed after all updates. And since wifi and account setup data is likely no different on the Oreo ROM vs Pie, a factory reset at this point seems like a complete waste of time and probably bad advice. Not so sure there is any reason to do a factory reset immediately after initial account setup and updates. I think I just rubber-chickened this thread!
In any case,
What can I test and what results should I look for to see if the sequence of updates has caused performance issues that a factory reset would cure?
Thanks for your response, Hazzay!
Click to expand...
Click to collapse
In your case you don't need a factory reset, you updated your device straight out of the box which is just as good as a clean install. A factory reset sometimes helps users who have been running apps for a while on the previous version, and restoring user data causes system instability due to the OS major upgrade.
Also, I've done exactly the same thing 3 months ago, and haven't had a single issue [emoji846]
Sent from my SM-N960F using Tapatalk
gruuvin said:
Ouch! I just booted for the first time (into a year old version of Android8), walked through initial wifi, Google, and Samsung account setup, did all the sequential updates (about 7 or 8 downloads and reboots) to get to the latest version ***CSD1 of Android9+OneUI, and then I installed about 30 of my apps, and finally installed Nova Prime and setup my homescreen (all took a few hours).
Think there will be performance issues because of all the sequential updates? Only to be remedied now by doing a factory reset? (assuming the idea is to load ***CSD1 without all the incremental update steps)... And just to confirm, a factory reset would roll me back to the latest Android9 version with security updates which were released in April this year, and not to the original year-old Android 8 that the phone device shipped with, correct? (I don't see why the updates would not also update the factory reset image)........
Okay, as I think about this... I believe there is no "factory reset image".... The way Android works is the /system partition IS the "factory reset image", and a factory reset operation simply wipes everything in the /data partition (and cache, etc). Therefore, since I did my updates before installing all of my apps, then I believe that doing a factory reset now and re-installing all of my apps would only result in a possible change to the 'stuff' in /data that relates to the initial setup: wifi, Google, and Samsung account setup--app-reinstall would result in the same states, since in both cases, apps were installed after all updates. And since wifi and account setup data is likely no different on the Oreo ROM vs Pie, a factory reset at this point seems like a complete waste of time and probably bad advice. Not so sure there is any reason to do a factory reset immediately after initial account setup and updates. I think I just rubber-chickened this thread!
In any case,
What can I test and what results should I look for to see if the sequence of updates has caused performance issues that a factory reset would cure?
Thanks for your response, Hazzay!
Click to expand...
Click to collapse
You won't have an issue as you had a new phone with no previous data on it.
Ps of you factory reset a device it won't go back to the OS version it came out of the box. It will remain on the latest version of the update.
Updated to Pie immediately after turning on the Note 9 for the first time, then installed my apps, then installed my sim. This is THE SMOOTHEST, best OS, best battery efficiency, best looking.....
..... it's the best!
is the note 9 Pie's camera quality improved? Still staying on Oreo for months as I have not ever heard of praises for improved cameras and still some users need to install GCam but seems note 9 Pie does not support GCam ?

Question S21 Ultra started to lag and stutter since yesterday out of NOWHERE!! tried everything but still there?

hey so my s21 ultra which was working normal until yesterday started to lag out of nowhere ... the only thing that i did different in these 2days was gaming with my new clip on xbox controller and testing different games ,
I didn't install anything new EXCEPT that octopus key mapper and then Mantis gamepad pro but i didn't really set them up EXCEPT i just tried connecting my s21 ultra to my note 8 via usb c just to test if it worked but then note 8 ran out of battery like crazy...
It just looks like that app did it but i uninstalled all of them but still it is there...
any help? i don't want to reset anything !
Clear system cache.
Try in safe mode.
See which system apps are the most active, delete their data.
A user hidden setting may have been altered by a poorly written app, a possible rootkit etc or a hardware failure.
Factory reset if you can't find it soon.
does it lag in safe mode?
submit an error report on samsung members app > + button > error report if you think it's a software issue
karandevilocs said:
i don't want to reset anything !
Click to expand...
Click to collapse
That last line will make things difficult.
That would be the most foolproof software solution for a non rooted phone IMO. If you reconsider, I'd suggest a full hard reset.
enigmaamit said:
That last line will make things difficult.
That would be the most foolproof software solution for a non rooted phone IMO. If you reconsider, I'd suggest a full hard reset.
Click to expand...
Click to collapse
Hard reboot or factory reset?
A hard reboot is fine. However a hardware issue may be present if this is needed.
Factory reset; it's always preferable to find and correct the root cause rather than doing a factory reset as the issue is likely to reoccur.
Exceptions; unremovable malware, rootkits, major firmware updates, old loads and altered hidden user settings.
I have the same problem, some video on gallery or YouTube, system crash, dji mini 2 app...no display, some apps crashes, android auto heating up the phone....
lambik333 said:
I have the same problem, some video on gallery or YouTube, system crash, dji mini 2 app...no display, some apps crashes, android auto heating up the phone....
Click to expand...
Click to collapse
Backup all critical data now.
Find the cause before it boot loops you.
These are typically the only warnings, if any, before a boot loop. This is not normal behavior.
See which apps are using the most battery, try force stopping them, clear their data, disable them temporarily if possible.
Disable any power management!!!
If using a 3rd party launcher or power management, disable it!!!
Try in safe mode.
Take all factory installed apks especially system apks back to their factory load versions.
Turn off all cloud apps including Google backup Transport for now. Turn off Google Firebase.
Turn off all Google, Samsung, and carrier feedback.
Try temporarily disabling Google play Services, clear it's data.
Reset network settings.
Clear system cache.
Try a hard reboot.
Post Nine said:
does it lag in safe mode?
Click to expand...
Click to collapse
enigmaamit said:
That last line will make things difficult.
Click to expand...
Click to collapse
lambik333 said:
I have the same problem
Click to expand...
Click to collapse
blackhawk said:
Backup all critical data now.
Click to expand...
Click to collapse
so i fixed it after going to safe mode and realizing that it was not the system apps, then i reinstalled that mantis app and uninstall it again to make sure if it was stuck or not also there was this app called : NET SPEED INDICATOR that was updated recently and was flagged as crashed in device monitor so i uninstalled it too and boom, the device was normal again.
so happy that it was a software issue rather than hardware or malware one since i keep close control of what i install and not and monitor everything it was surprising to see such things in my phone, after years of Samsung phone usage it was really shocking to see such behaviors on my s21 ultra with freezing and crashing non stop.
thanks for the help guys!

Question Op10 pro overheating constantly

It's been like half a month since I got the OnePlus 10 pro, it's been working flawlessly until just two days ago. Since then, even when I'm not using the phone and the screen is turned off, the phone is at 40-42°C constantly. I'm really worried because it has been working cool (well not as hot as now) even when using high demanding games, but now it even turns off the 120hz because of how hot it gets when just using chrome for example. Should I try and do something to fix it or directly send it to get the phone checked?
It might be obvious but the battery life has also gotten horribly worse than before, and it only cools down after completely turning the phone off.
What's running in the background?
A logging firewall may help find it. Cloud apps are always prime suspects.
Any new apps or updates in that period?
Possible malware. Try to find the root cause however if malware is suspected and can't be eliminated or if the root cause eludes you, factory reset.
It may be a hardware failure but more than likely it's software issue. If it persists right after factory reset it's either firmware or hardware; send it in at that point.
blackhawk said:
What's running in the background?
A logging firewall may help find it. Cloud apps are always prime suspects.
Any new apps or updates in that period?
Possible malware. Try to find the root cause however if malware is suspected and can't be eliminated or if the root cause eludes you, factory reset.
It may be a hardware failure but more than likely it's software issue. If it persists right after factory reset it's either firmware or hardware; send it in at that point.
Click to expand...
Click to collapse
Might be the Pokemon infinite fusion zip i downloaded because it all started after i downloaded that file. I deleted it but the problem still happened. Right now temperature is back down but I'll try and do what you said. If the problem still persists Ill probably factory reset, but right now for some reason it's better, battery is still acting weird but ye
Arksuga said:
Might be the Pokemon infinite fusion zip i downloaded because it all started after i downloaded that file. I deleted it but the problem still happened. Right now temperature is back down but I'll try and do what you said. If the problem still persists Ill probably factory reset, but right now for some reason it's better, battery is still acting weird but ye
Click to expand...
Click to collapse
It may have contained malware, downloaded it as an update or acted as a trojan preloader.
It may not have contained any malware or imported any but could have altered hidden user settings that didn't revert back after uninstalled; just a poorly coded app.
If device isn't behaving normally and you can't find the cause, nuke it... factory reset. Start with a clean load and then be careful what you install and download.
I try not to sample apps as while rare they can damage the load. Just because it comes from Playstore doesn't mean it's safe or vetted. Playstore continues to fail in this regard. A clean Android load can last years with minimal maintenance provided you don't upgrade/update the firmware. Updating apps is generally a bad plan as well. This N10+ is still running on Pie, current load will be 3 yo in June. It runs like a bat out of hell and security is not an issue.
Whenever side loading always use online Virustotal to scan it first. If there's any doubt from the results, don't install it. Not worth the risk or the time consuming trouble it can cause.
blackhawk said:
It may have contained malware, downloaded it as an update or acted as a trojan preloader.
It may not have contained any malware or imported any but could have altered hidden user settings that didn't revert back after uninstalled; just a poorly coded app.
If device isn't behaving normally and you can't find the cause, nuke it... factory reset. Start with a clean load and then be careful what you install and download.
I try not to sample apps as while rare they can damage the load. Just because it comes from Playstore doesn't mean it's safe or vetted. Playstore continues to fail in this regard. A clean Android load can last years with minimal maintenance provided you don't upgrade/update the firmware. Updating apps is generally a bad plan as well. This N10+ is still running on Pie, current load will be 3 yo in June. It runs like a bat out of hell and security is not an issue.
Whenever side loading always use online Virustotal to scan it first. If there's any doubt from the results, don't install it. Not worth the risk or the time consuming trouble it can cause.
Click to expand...
Click to collapse
I later downloaded the same zip in the PC because it's actually a PC game and it did say something about malware, so I'll probably factory reset the phone. I have had a OnePlus 8 pro for almost three years and still works like a charm. It has Evolution X flashed but still, that's why I'm trying to take more care of my 10 pro, since i kind of destroyed the battery of the op8pro (due to playing while charging and leaving it charging all night for a few months probably), but then this happened so i got pretty worried. Thanks for the help and the tips ^^
Arksuga said:
I later downloaded the same zip in the PC because it's actually a PC game and it did say something about malware, so I'll probably factory reset the phone. I have had a OnePlus 8 pro for almost three years and still works like a charm. It has Evolution X flashed but still, that's why I'm trying to take more care of my 10 pro, since i kind of destroyed the battery of the op8pro (due to playing while charging and leaving it charging all night for a few months probably), but then this happened so i got pretty worried. Thanks for the help and the tips ^^
Click to expand...
Click to collapse
You're welcome.
Android and Windows aren't normally effected by the same viruses etc as the malware can't cross platform.
On heavily used devices the battery lasts about 2 years. Simply get it replaced.

Downgrading S20 FE 5G SM-G780G Android 13 One Ui 5.1 to Android 11

hello
i've never downgraded/flashed any firmware on this device before, so before i do something that might be fatal/result in bricking my phone i would like to ask is it possible to downgrade a S20 FE android 13 to android 11? while my one ui version is 5.1 i haven't updated the security patch to the april one (the one that changes your binary) it's currently the 1 march 2023 one
i've already checked & downloaded a firmware with the correct binary number so now all i need to do is flash it
Welcome to XDA.
You're limited by the bootloader version to how far you can roll it back. If the bootloader was upgraded too, you're boned. The 5th digit from the rear is the significant digit that determines that. If the rom's 5th digit is the same or higher value you can flash it. If lower, no go.
kiyan_ said:
hello
i've never downgraded/flashed any firmware on this device before, so before i do something that might be fatal/result in bricking my phone i would like to ask is it possible to downgrade a S20 FE android 13 to android 11? while my one ui version is 5.1 i haven't updated the security patch to the april one (the one that changes your binary) it's currently the 1 march 2023 one
i've already checked & downloaded a firmware with the correct binary number so now all i need to do is flash it
Click to expand...
Click to collapse
Hi, I downgraded my S20 FE several times from 13 to 12 with the same binary (obviously) with no issues at all, so you can downgrade easily.
In my experience on samsung devices (literally I flashed a hundred times on different devices) it's very unlikely that you brick your device with odin, even if you use a wrong firmware for your device....the only thing that it may brick a device is because it has a hardware damage
rgrapow said:
Hi, I downgraded my S20 FE several times from 13 to 12 with the same binary (obviously) with no issues at all, so you can downgrade easily.
In my experience on samsung devices (literally I flashed a hundred times on different devices) it's very unlikely that you brick your device with odin, even if you use a wrong firmware for your device....the only thing that it may brick a device is because it has a hardware damage
Click to expand...
Click to collapse
Hello
This will depend on your variant.
on the G780G (binary 3) and G781B (binary 4)
You can download to android 11.
since it has the same binary.
Of course, you should do it from 0.
do not install via CSC_HOME.
The installation must be clean.
before all make backup.
blackhawk said:
Welcome to XDA.
You're limited by the bootloader version to how far you can roll it back. If the bootloader was upgraded too, you're boned. The 5th digit from the rear is the significant digit that determines that. If the rom's 5th digit is the same or higher value you can flash it. If lower, no go.
Click to expand...
Click to collapse
yes it is the same value
mine G780GXXU3EWB2
the firmware i downloaded G780GXXU3AUH5
which would make both binaries '3' right? would this be okay?
rgrapow said:
Hi, I downgraded my S20 FE several times from 13 to 12 with the same binary (obviously) with no issues at all, so you can downgrade easily.
In my experience on samsung devices (literally I flashed a hundred times on different devices) it's very unlikely that you brick your device with odin, even if you use a wrong firmware for your device....the only thing that it may brick a device is because it has a hardware damage
Click to expand...
Click to collapse
thank you for your answer & sharing your experience, this is what i've been looking for
kiyan_ said:
yes it is the same value
mine G780GXXU3EWB2
the firmware i downloaded G780GXXU3AUH5
which would make both binaries '3' right? would this be okay?
Click to expand...
Click to collapse
since it has the same binary.
Of course, you should do it from 0.
do not install via CSC_HOME.
The installation must be clean.
before all make backup.
rgrapow said:
the only thing that it may brick a device is because it has a hardware damage
Click to expand...
Click to collapse
Or if the battery has insufficient charge or capacity. Any time you flash a device you take some level of risk. A power outage with no or insufficient battery backup for the PC would also end badly.
The risk is also greater with Androids because it's not a small couple dozen MB flash that's done in seconds. Lots more time and data for things to go wrong. If my Canon pro cam had a bad flash, Canon would likely repair for free or a reasonable charge. Samsung will do neither of these... repair cost plus a new mobo loaded with the latest firmware. perfect.
mezacorleehone said:
on the G780G (binary 3)
Click to expand...
Click to collapse
yes that is my phone variant
mezacorleehone said:
do not install via CSC_HOME.
Click to expand...
Click to collapse
may i ask why is that?
kiyan_ said:
yes that is my phone variant
may i ask why is that?
Click to expand...
Click to collapse
the CSC_HOME file
comes in the software you just downloaded.
unlike normal CSC.
The CSC_HOME is used to only update the system, without deleting anything.
in your case you are going to downgrade, use the normal CSC without _home.
thank you everyone for the help & answers
kiyan_ said:
thank you everyone for the help & answers
Click to expand...
Click to collapse
You are welcome.
where possible we collaborate.
blackhawk said:
Or if the battery has insufficient charge or capacity. Any time you flash a device you take some level of risk. A power outage with no or insufficient battery backup for the PC would also end badly.
The risk is also greater with Androids because it's not a small couple dozen MB flash that's done in seconds. Lots more time and data for things to go wrong. If my Canon pro cam had a bad flash, Canon would likely repair for free or a reasonable charge. Samsung will do neither of these... repair cost plus a new mobo loaded with the latest firmware. perfect.
Click to expand...
Click to collapse
I'm referring about samsung devices based on my experience (trial and error), I had a lot of bricks, soft bricks and I was able to solve it with odin.
kiyan_ said:
yes it is the same value
mine G780GXXU3EWB2
the firmware i downloaded G780GXXU3AUH5
which would make both binaries '3' right? would this be okay?
Click to expand...
Click to collapse
Yes, exactly. Why do you want to roll it back?
If it's a specific issue finding a work around may be easier.
Android 11 is no picnic either. I prefer Pie, Android 10 is ok; I'm running both and will likely never upgrade them.
Regardless you will need to lock it down so it can't do OTA upgrades/updates. That's the first thing I do on my Samsung's... once bitten, twice shy Upgrades and updates can and do break Samsung's... then you have find work arounds and fixes.
blackhawk said:
Yes, exactly. Why do you want to roll it back?
If it's a specific issue finding a work around may be easier.
Android 11 is no picnic either. I prefer Pie, Android 10 is ok; I'm running both and will likely never upgrade them.
Regardless you will need to lock it down so it can't do OTA upgrades/updates. That's the first thing I do on my Samsung's... once bitten, twice shy Upgrades and updates can and do break Samsung's... then you have find work arounds and fixes.
Click to expand...
Click to collapse
other than battery run out faster & the phone feeling a bit sluggish nothing specific....it's just i've already debloated my phone & disabled many features of the phone that i dont use and dont plan on updating my phone anymore and while that does help improve things quite significantly i just thought at this point why dont i just might aswell downgrade the phone
before i had this phone i was fine staying years with a phone that stopped receiving updates after android 6 lol just that it eventually ran its course and after several hardware problems & the phone giving up by itself (every 3 weeks or so it'll get stuck on bootloop for no reason) i assume it was time for me to buy a new one...too bad
rgrapow said:
I'm referring about samsung devices based on my experience (trial and error), I had a lot of bricks, soft bricks and I was able to solve it with odin.
Click to expand...
Click to collapse
I'm glad that's working well for you. I use to always be playing with my PC's like that. With Androids I took a more conservative approach; less down time, more play time.
I leave the firmware be on my 2 stock N10+'s. They run very good, fulfill their mission and it's simply not worth the risk or time. I don't allow firmware upgrades or updates. This N10+ in my hand is still running on Pie, firmware is 3.5 yo, and the current load will be 3 yo this June. No malware in all that time; security isn't an issue. Still fast, very stable with minimal maintenance. It's also heavily optimized and running well; I have zero incentive to change the playing field by altering the firmware.
My SQlite scores are lower than they should be in spite of my fast disk r/w scores so eventually I may do a factory reset to try to resolve that. Lol, that's the full extent of my ambition at the moment.
blackhawk said:
Upgrades and updates can and do break Samsung's... then you have find work arounds and fixes.
Click to expand...
Click to collapse
yep. i learned the hard way
i'm quite green at this stuff and at first i just thought "more upgrades & updates means good! i should get the most out of this device" but alas after some serious overheating & battery draining problems over loads of features i dont even use.....
kiyan_ said:
other than battery run out faster & the phone feeling a bit sluggish nothing specific....it's just i've already debloated my phone & disabled many features of the phone that i dont use and dont plan on updating my phone anymore and while that does help improve things quite significantly i just thought at this point why dont i just might aswell downgrade the phone
before i had this phone i was fine staying years with a phone that stopped receiving updates after android 6 lol just that it eventually ran its course and after several hardware problems & the phone giving up by itself (every 3 weeks or so it'll get stuck on bootloop for no reason) i assume it was time for me to buy a new one...too bad
Click to expand...
Click to collapse
Anything below Android 9 is suspectable to partition worming nasties like Xhelper. Run Android 9 or higher. Android 9 is relatively secure unless you do stupid things.
All Samsung's should be optimized. You will still have scoped storage running on Android 11 anyway. If you don't mind the UI of Android 13 I would try to find what's causing the issues.
Disable global power management then go after the power hogs on an individual case by case basis. A logging firewall is useful in finding them. Cloud, and social media apps are prime offenders. Try temporarily disabling Google play Services and see if this helps; Google backup Transport, Gmail and Playstore are dependencies of it. Enable as needed. 5G can also suck a lot of power and is inefficient when doing small bandwidth transfers. Wifi isn't needed if you have an unlimited data plan. Use Package Disabler or abd/ladb edits to take out the really problem apps that can't be resolved in settings. Don't go too nuts though; target the hogs and totally worthless apps like Digital Wellbeing. Most of the dozens a small Samsung system apps are best left alone as many modify the UI and consume very little resources. Understand what the app does and it's dependencies if any before disabling whenever possible.
Play with it...
blackhawk said:
Anything below Android 9 is suspectable to partition worming nasties like Xhelper. Run Android 9 or higher. Android 9 is relatively secure unless you do stupid things.
All Samsung's should be optimized. You will still have scoped storage running on Android 11 anyway. If you don't mind the UI of Android 13 I would try to find what's causing the issues.
Disable global power management then go after the power hogs on an individual case by case basis. A logging firewall is useful in finding them. Cloud, and social media apps are prime offenders. Try temporarily disabling Google play Services and see if this helps; Google backup Transport, Gmail and Playstore are dependencies of it. Enable as needed. 5G can also suck a lot of power and is inefficient when doing small bandwidth transfers. Wifi isn't needed if you have an unlimited data plan. Use Package Disabler or abd/ladb edits to take out the really problem apps that can't be resolved in settings. Don't go too nuts though; target the hogs and totally worthless apps like Digital Wellbeing. Most of the dozens a small Samsung system apps are best left alone as many modify the UI and consume very little resources. Understand what the app does and it's dependencies if any before disabling whenever possible.
Play with it...
Click to expand...
Click to collapse
i've done all that hahahah
other than youtube i don't have any other social media apps installed and i've already got rid of chrome & switched to a lighter browser
yep i like to experiment, i suppose the flashing stuff is the next step after all of that (yes have tried factory reset several times too, i don't mind as there aren't any important data in my phone but still, possibly getting a priceful item bricked over my messing around isn't something i'm too excited about, that's why i still like to ask around)
also what got me the idea was that i've also read from several people with the same device saying that with every android updates the phone gets even more sluggish
kiyan_ said:
yep. i learned the hard way
i'm quite green at this stuff and at first i just thought "more upgrades & updates means good! i should get the most out of this device" but alas after some serious overheating & battery draining problems over loads of features i dont even use.....
Click to expand...
Click to collapse
I learned the hard way with Samsung's too.
After the upgrade to 13 did you do a factory reset? If not, now is the time. Don't use SmartSwitch; do a clean load by importing all the critic data yourself.
At the very least clear the system cache.
I use Package Disabler to disable about 70 apps. It's not as bad as it first seems. Android 10 literally has about 100 more new system apps than 9. Most of those new ones should be left alone. My disable list for the Android 9 N10+ vs the Android 10 one is almost identical though.
Samsung's do lots of cool things so don't be too concerned until you learn more about the features. Bixby got killed right out of the gate; it's a hog and it's EULA is one of the worst I've ever read.

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