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Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.
Hi
I have a strange issue when using Android Auto on car head unit through my Mi9 MIUI Global 11.0.5.
Everything connects fine as expected and everything displays correctly until the phone screen times out, then the car head unit loses roughly a quarter of the right hand display (has overlay of black bar from top to bottom of screen). The icons / screens still work if pressed where graphics would be, but they are not displayed.
i have tried altering notch setting / full screen display settings but nothing corrects the issue.
......any ideas?
Thanks in advance.
Mr E Weasel
This is the same problem as in a non MIUI (AOSP) rom. Disable HW overlay in developer option solves this.
However. This shouldn't be a problem on a MIUI rom that's why I don't use the AOSP ROMs for now.
So it's very weird.
......thanks for the reply and good call @KaiseRRUby. I tried that but as you probably suspected it did not solve the issue, also the state does not persist after a reboot.
DUPE
Having the same issue since updating to Miui 11. Have you found a solution?
taliesyn said:
Having the same issue since updating to Miui 11. Have you found a solution?
Click to expand...
Click to collapse
......not yet, I will endeavour to post back with any successes
Same problem on Mi 9T Pro here.
I have enabled developer options and enabled the option to keep phone awake while charging.
taliesyn said:
Having the same issue since updating to Miui 11. Have you found a solution?
Click to expand...
Click to collapse
I did a workarround by using the free Android application "Automate" by LLamaLab. I setup a basic script looking if i am in my car (Check car bluetooth connectivity) and then delay the screen lock. When not in my car anymore (no more car bluetooth connectivity) re enable the screen lock as it was.
It is working like a charm.
I had same problem, you can turn on Always on display it will fix it
UPDATE:
Only way round it I have found so far is to use tasker (https://play.google.com/store/apps/details?id=net.dinglisch.android.taskerm) to display full black screen and set screen time out to max time when it see Android Auto launched.
discerrrr said:
I had same problem, you can turn on Always on display it will fix it
Click to expand...
Click to collapse
I've always had AOD activated and it does not help.
The solution for me was to enable keep screen on while charging in developer settings. Since the phone is always plugged in for AA, it works fine.
I don't know why some resolve to using scripting apps for this. Did you try this setting and it did not help, or maybe you don't want to keep the screen on while charging ? You can always turn it off by pressing the power button, so it seems like the almost perfect solution to me.
I've found that my phone has *the most annoying bug* with Android Auto - AA will work absolutely fine when you connect the phone, but then freezes / stops responding as soon as the phone's screen timeout expires and the phone auto-locks.
AA doesn't freeze, when using the same cable and same car, if I swap the phone to being my OnePlus 8 Pro - which suggests this is definitely a Find X3 Pro issue
(I'm on the 15 firmware, and at the moment can't get it to update, no matter what I do)
@stuclark
I'm on a UK unlocked device and mine won't update either . Still on A15.
That said I tested AA for 2 X 30min trips ( WFH still ) and did NOT have this bug .
I have seen it mentioned in Oppo advert threads on Facebook , they responded each time saying they were aware and working on it . So far I do not put much faith in their updates though.
mgbosshogg said:
@stuclark
I'm on a UK unlocked device and mine won't update either . Still on A15.
That said I tested AA for 2 X 30min trips ( WFH still ) and did NOT have this bug .
I have seen it mentioned in Oppo advert threads on Facebook , they responded each time saying they were aware and working on it . So far I do not put much faith in their updates though.
Click to expand...
Click to collapse
Thanks for the reply - I guess we'll wait to see what the firmware update brings (I've tried uninstalling and re-installing AA, but that doesn't downgrade me to an older version I can use). I'll have a go on facebook and the ColorOS forums
@stuclark . Probably worth opening ticket on chat / Twitter DM with them so they are aware. The more the better.
Not surprisingly, the answer from Oppo is:
It's an Android Auto bug. It will be fixed when they release a new version. Until then, set the screen to stay on whilst the phone is charging (in developer options)
Yup. Welcome to Oppo.
Seems the bug has been present for the year the X2 has been out. So dont hold your breath on a fix.
For me it worked to shut down the always on display function
stuclark said:
I've found that my phone has *the most annoying bug* with Android Auto - AA will work absolutely fine when you connect the phone, but then freezes / stops responding as soon as the phone's screen timeout expires and the phone auto-locks.
AA doesn't freeze, when using the same cable and same car, if I swap the phone to being my OnePlus 8 Pro - which suggests this is definitely a Find X3 Pro issue
(I'm on the 15 firmware, and at the moment can't get it to update, no matter what I do)
Click to expand...
Click to collapse
Try turning off always on display, worked for me.
Good evening I live in France and I test Android auto because some of you have problems with the application and I wanted to know if it was the same with my X3 pro. I use the app for over an hour and don't notice any worries. Good luck to all
P.S: I'm under the latest oppo update with the A17
uzumakinaruto69 said:
Good evening I live in France and I test Android auto because some of you have problems with the application and I wanted to know if it was the same with my X3 pro. I use the app for over an hour and don't notice any worries. Good luck to all
P.S: I'm under the latest oppo update with the A17
Click to expand...
Click to collapse
Thanks for your answer - Android Auto does indeed seem better under A17 than the previous (UK certainly) A15 release.
It also helps to turn off third party navigation apps, such as Sygic or Waze - these seem to exacerbate the Android Auto issues with this phone (but work perfectly on other devices)
Images on the lock screen, crash the Android Auto. It is an OS problem. Here is what to do, till the problem is solved :
-Go to Settings, Security, Smart Lock and and your car a trusted device. That way you have your phone unlocked while driving and fingerprint disappears.
(You can also remove fingerprint from lock screen by going to Settings, Passwords & Biometrics, Fingerprint, Screen-off unlock and select off, but then you have to wake up your phone before being able to use fingerprint)
-Go to Settings, ..Always-On Display, Always-On Display and disable it. (You can also select Always-On Display with battery saver, which turns off image after some seconds, but on those seconds, the Andriod Auto is crashed)
Hi! I recently bought a Redmi Note 10 pro max and I have noticed a problem that has been bothering me. Every time you listen to whatsapp audios, if the phone is in a vertical position it goes black. If I listen to the audio while keeping the phone horizontal, it works normally. I have already uninstalled whatsapp and installed it again and it did not resolve. Is anyone else experiencing this problem?
Version Android: 12.5.9
Version Whatsapp: 2.21.23.23
Maybe try to reset ur phone but that could delete all your stuff.
If done reset but the issue is still present, then maybe you need to resort to custom ROM.
Hello,
For weeks now i have been trying to figure out a very weird bug on my Mi 11 but i can't seem to find the cause.
What is happening is that the navigation buttons go crazy in some apps. For example when i press on one of the 3 navigation buttons in lets say Edge web browser the buttons register like 10 presses in a single second and send me all the way back to the home screen even though i hit the back button once to try and go one page back.
I thought that maybe there was a hardware problem or a problem with the screen protector but even without one i still have the same issue. And the issue only appears in certain apps or certain places in certain apps. For example in YouTube the home/back/navigate buttons work fine and register a single press until it is playing a video then when i press one it goes mental. I really hope to solve this issue because now i cant navigate back in apps because it just yeets me all the way back to the homescreen with a single press.
Things i have tried with no success
- Change the refresh rate and resolution
- Remove screen protector / clean phone
- Try out different launchers
- Reboot phone
- Remove apps that used a overlay / on screen widgets
- Update to MIUI 13.0.8 i ran the version prior to 13.0.8 and that is where the problem initially started out of nowhere.
I am trying to avoid a factory reset because that would take me a lot of work to get everything back.
I have uploaded a video to make the problem a bit more clear as you can see in the video in Google Play store the buttons function correctly but once i open Edge or Reddit they go crazy.
I just tried Edge and it works fine for me.
But also i got the "official" 13.0.4.
Which ROM do you run with V13.0.8?
And (this seems to be one of the important point for xiaomi devices) did you make once a factory reset after(!) you flashed the ROM?