Question Pixel 7’s Camera Glass Keeps Breaking - Google Pixel 7

Multiple sites have reported on this. Just curious if anyone here has had it happen. I've had my P7 since launch, and looking closely at the camera glass, it all looks good. I live in the south, and this seems to have just started, and some are saying it the weather change, or maybe a new batch that went out with a defect.
Pixel 7’s Camera Glass Keeps Breaking
It took a few months before we got to this point, but Google’s Pixel 7 and Pixel 7 Pro may have found their first big issue. A growing number of people are experiencing a spontaneous break in the glass that covers their cameras. The first reports of this date back to early December and have...
www.droid-life.com

Apparently that's a problem and Google is aware of it. Don't know what the solution might be.

Looking at multiple photos of the glass being broken really is confusing. They are breaking in the middle of the camera lens. If it was stress breaking it from heat change I would think it would crack around the edge by the frame, not directly over the lens. It almost looks like a bad batch that put the camera lenses too close to the glass somehow. Just my guess.

bobbyphoenix said:
Looking at multiple photos of the glass being broken really is confusing. They are breaking in the middle of the camera lens. If it was stress breaking it from heat change I would think it would crack around the edge by the frame, not directly over the lens. It almost looks like a bad batch that put the camera lenses too close to the glass somehow. Just my guess.
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Yeah, it's something in the manufacturing process that screwed up it seems. A big problem though is that even though they will gladly replace the device it will be a refurb and that seems unfair after paying for a new phone. But we'll see what they do. I can't see them sending out new devices though.

I have a case...problem solved...

Just got mine. So no issues yet with the glass

It's just a coincidence that allot of people are rough with there phones and then complain when the glass breaks to try get a refund, glass just will not spontaneously shatter like.

Related

Cracked Camera Lens

My camera lens has cracked. I know it can be peeled off, but I want to try to find a replacement. Does anyone know where I could order this part to put it back on myself? Ive done quite a bit of looking on google, and havent found anything solid.
Thanks!
OEM HTC Droid Incredible Camera $22.99
Only problem is it looks like you have to buy a minimum of 3.. cheap enough that you could probably sell the other 2 on Ebay or to someone on here who wants a spare..
If you look at the other cameras they sell, they are the photo units themselves, not the lens. I would say 22 bucks is more likely the price for the camera unit. Very nice find though!
Maybe you can call them and findout if they info on that.. odd that they wouldnt have the lens when they have almost everything else..
Global Direct Parts Tel: 1-210-444-9469 e-mail: [email protected]
A coworker of mine had his lens cover "push in" to the housing and VZW replaced it for him.
Well I don't have insurance, and the lens is cracked, not just pushed in.
He didn't have insurance either...
What do you have to lose by calling VZW and asking them? A wasted 5 minutes?
they even replaced my bricked phone for free with overnight shipping......
I got the red development cover off EBay. It came with a new back plate that has red buttons and a silver camera ring.
I'm not sure if I'm going to try replacing it or not... But would have an extra lens cover if I decide not to.
If it has the lens and all still in it I will gladly paypal ya for it.
Looks like that globaldirect place added a part.. this coujld be it if you are still looking for it.
http://www.globaldirectparts.com/HTC-Droid-Incredible-Camera-Bezel-p/htc738845.htm
That looks to be the part. I'm ordering 2 and will update with what they are exactly.
can you update with what that part is exactly? i'm thinking about trying to change mine out and would be nice to know exactly what i'm getting before ordering. i e-mailed them but haven't gotten a response yet...
mainly i'm interested in knowing does it come with the glass too, or is it just the bezel?
Anyone find a camera lens cover glass part yet?
Got the lenses in finally. Sorry it took so long, I was out of town on business for a bit. The glass lenses are included with the bezels, but there is no foam bumper like the stock lens. I keep my phone in the Speck case so that really isnt an issue. The lenses are protected by a plastic film which was nice. If anyone has any questions let me know. One concern i do have is glass seems to be off center on one of the bezels i received. I am going to contact them about that.
Any updates? Mine fell off but the camera still functions well. As much as I love the phone, I'm beginning to see just how cheap it is.
it seem like my DINC camera lens are coming offing too. if i pressed little bit harder, it will popped right inside.....
I have a loose lens, as well...
Love the Dinc...hopefully the dinc2 will be a little better quality...
If you have a tiny bit of skill you can make one out of any thin piece of clear plastic. Grab an old boombox or phone or something you don't use anymore with clear plastic and then grab your file and get to work. Free fix.

Dust under the screen

So there is now a piece of dust under screen in the lower right corner a couple of centimeters from the right and bottom edge. Actually there is one tiny and one a bit larger. I've tried knocking it to see if it will move, but it's completely stuck. It's really visible no matter if the screen is on or off, inside or outside in the sun. F-ing annoying!
Anyone else?
I got the phone four days ago so I'll be returning it promptly if the reseller won't agree to swap it for a new one. (We have a 14 day return, no questions asked, policy for web orders in Norway). In my experience, dust under the screen never goes away and just gets worse over time. My old 1st gen PSP is filled with dust, but my Nexus One is over a year old and the screen still looks brand new.
Maybe you could snap a picture to give us a better look? I might reconsider buying a G2x if this becomes a common occurrence.
seems like you get defected one bare brukk angrerettuse your rights i mean
It doesn't seem to be common, as I've seen no other reports of it. There is however a certain percentage of all electronics devices that get issues like these, so it's not unheard of.
I have now found more dust particles on the screen, so the seal seems to be leaking badly. Even though I rooted it etc., we now have nvflash working, so no problem.
Could you provide us with a pic of your display?
Don't delay; report & return it ASAP. I had some dust in my PSP & received a new model right away.
Picture of the dust: http://dl.dropbox.com/u/1611645/xda/O2X_dust.JPG
It was dang near impossible to get a good shot, but I think it's showing of the dust nicely. However it's impossible to tell from the photo if it's over or under the screen, but the screen is completely clean.
Good news! I got my phone recognized as DOA, and a new one is on its way.
I have a OCD about the dust issue but it's very difficult not have any spot of dust under screen (and drive me nuts!!) but...most of electronics devices have this problem. My Galaxy S, Milestone, etc too.

Anyone seen a camera lens protector for this phone?

maybe like a glass screen protector but for the camera, or even possibly a plastic one but it might not be as "transparent" when taking pictures.
anyone seen anything or am i going tohave to build my own?
johnzm said:
maybe like a glass screen protector but for the camera, or even possibly a plastic one but it might not be as "transparent" when taking pictures.
anyone seen anything or am i going tohave to build my own?
Click to expand...
Click to collapse
Don't bother. Pictures will look terrible. Just take care of your phone.
i just noticed another thread on the S4 forums someone said
"Stick a piece of clear scotch tape. "
seems interesting and easy to replace/recut. i might try that first and see how image quality compares
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
johnzm said:
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
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Click to collapse
camera just fine for all my previous phone no scratch nothing shiny as new, had note went to bench and everything not a single scratches, o yeh i take a lot of pictures about 5GB of photos that taken by my note
This phone has a sapphire lens, which is a very hard material, I don't think its needed.
SoCGHOST said:
This phone has a sapphire lens, which is a very hard material, I don't think its needed.
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Ehh, that's what I thought. Think again http://forum.xda-developers.com/showthread.php?t=2475976
I think if you don't have a case it could be a problem.
It is a hard lens, but there will be minor, very light scratches on it, most likely it won't affect your pictures, but I was thinking this same thing tho, maybe a tiny piece of ghost armor over the camera.
Sent from my LG-D800 using Tapatalk
johnzm said:
from the posts ive seen so far, it is only luck that prevents scratches on the "sapphire" lens. as you can see in the general chat, people who have cases, people who dont put anything else in their pocket, get the same scratches as people who dont seem to care. and this is a phone i want to use for more than a year?
some of these people are 3 months in and unable to use their camera.
Brava, if you dont use your camera thats fine, but if you do, i would suggest you look at your camera lens and watch it deteriorate without any protection
Click to expand...
Click to collapse
People that are having this serious a problem should be contacting Lg about warranty work. Sapphire shouldn't scratch up that easy, that fast under normal use. I have watches that use sapphire and the only thing not scratched to hell is the sapphire.
Yeah... I might contact LG, but I've already had Verizon replace my phone (the original one in that thread) due to the scratches... New one began doing it as well, after the first time or two I wiped it off with the underside of my shirt. I ended up using a part of my left over zeiss pure crystal screen protector and custom cut out a small piece and put it on my camera lens... Works pretty good. Oh, it doesn't scratch nearly as easily as the lens did... I've had it on for a couple of weeks now and hardly any scratching. Check out the attached photo... May hinder photo quality some, but it's not much.
in_dmand said:
Yeah... I might contact LG, but I've already had Verizon replace my phone (the original one in that thread) due to the scratches... New one began doing it as well, after the first time or two I wiped it off with the underside of my shirt. I ended up using a part of my left over zeiss pure crystal screen protector and custom cut out a small piece and put it on my camera lens... Works pretty good. Oh, it doesn't scratch nearly as easily as the lens did... I've had it on for a couple of weeks now and hardly any scratching. Check out the attached photo... May hinder photo quality some, but it's not much.
Click to expand...
Click to collapse
It's my guess that majority of the scratches are caused by fingers, when there is a dust or debris on the lens, user mistakenly puts his/her finger on the lens trying to use the controls. I am also planning to use invisible tape on camera lens, when it is pressed against glass, it usually turns invisible, I think that might work. I can just remove and toss it when I need to use the camera, and when I am home I can just apply it again.
When I first saw LG G2 on it's release day in the store, I seriously thought those rear buttons were sliding camera cover, I thought to myself, what a great idea to protect the lens, then I realized they were buttons when I handled the phone and I could not find any buttons on the side (I initially thought there were touch sensitive sliding rocker/buttons on the side)
I took the old screen protector that was part of the packaging and cut a piece to cover the camera lens. :silly:
I haven't compared pictures, but I haven't noticed loss of quality or adverse effects for the auto-focus.
hydeah said:
When I first saw LG G2 on it's release day in the store, I seriously thought those rear buttons were sliding camera cover, I thought to myself, what a great idea to protect the lens, then I realized they were buttons when I handled the phone and I could not find any buttons on the side (I initially thought there were touch sensitive sliding rocker/buttons on the side)
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Click to collapse
My old Sony Ericsson had a sliding camera cover, that thing was awesome. You never have to worry about finger prints or scratching the camera.
Not to mention it also worked as a shortcut for the camera app like the volume down button on the G2.
yyz123 said:
I took the old screen protector that was part of the packaging and cut a piece to cover the camera lens. :silly:
I haven't compared pictures, but I haven't noticed loss of quality or adverse effects for the auto-focus.
My old Sony Ericsson had a sliding camera cover, that thing was awesome. You never have to worry about finger prints or scratching the camera.
Not to mention it also worked as a shortcut for the camera app like the volume down button on the G2.
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Click to collapse
Brilliant idea, sir. :good: I should have kept it clean when I took it off instead of just tossing it away. I still have two more screen protectors, and a set from an old phone, I think I am going to do that! Just cut it in the shape of the lens, odd shape but it should be OK. Maybe I can find 1:1 pdf of the back of the G2 and use that as template. Hey, maybe we should start selling them, I am sure people will buy a screen protector bundle that comes with a small piece for the camera over the ones that don't!
And I totally miss those old days when things were more functional. I can see some manufacturer (mostly Apple does this) recycle this idea and pass it as the "next great innovation"
hydeah said:
Brilliant idea, sir. :good: I should have kept it clean when I took it off instead of just tossing it away. I still have two more screen protectors, and a set from an old phone, I think I am going to do that! Just cut it in the shape of the lens, odd shape but it should be OK. Maybe I can find 1:1 pdf of the back of the G2 and use that as template. Hey, maybe we should start selling them, I am sure people will buy a screen protector bundle that comes with a small piece for the camera over the ones that don't!
And I totally miss those old days when things were more functional. I can see some manufacturer (mostly Apple does this) recycle this idea and pass it as the "next great innovation"
Click to expand...
Click to collapse
Haha, maybe. I don't know why more companies don't make protectors for the camera lenses on phones. It's probably even more important to protect them since they'll affect quality of pictures whereas a scratch (on a relative scratch proof gorilla glass) screen is more of an aesthetic annoyance.
I do miss the "mechanical feel" of the slider for my camera. It was fun just to play around and use the camera in that regards. I remember my criteria in selecting a cellphone was that it should be a flip phone. Might seem cheesy to some people nowadays but the feeling is much different maybe like how some people prefer physical keyboards on phones. Objects around us are becoming increasingly numb-feeling. I guess that's one of the reasons I really enjoy my mechanical watch. Might not have the accuracy of an atomic watch but it's pleasing to look at.
yyz123 said:
Haha, maybe. I don't know why more companies don't make protectors for the camera lenses on phones. It's probably even more important to protect them since they'll affect quality of pictures whereas a scratch (on a relative scratch proof gorilla glass) screen is more of an aesthetic annoyance.
I do miss the "mechanical feel" of the slider for my camera. It was fun just to play around and use the camera in that regards. I remember my criteria in selecting a cellphone was that it should be a flip phone. Might seem cheesy to some people nowadays but the feeling is much different maybe like how some people prefer physical keyboards on phones. Objects around us are becoming increasingly numb-feeling. I guess that's one of the reasons I really enjoy my mechanical watch. Might not have the accuracy of an atomic watch but it's pleasing to look at.
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Click to collapse
Rip the brand name and different colors/shades on pretty much all phones nowadays, most people can't tell one from another anymore, except Blackberry Q10. Not much originality anymore, I loved the idea of buttons on the back, and I went for it, now I find myself knocking on my wife's older LG phone, just like I found myself swiping up on all other phones when I used Z10 for 2 weeks. Originality is slowly dying not because it is a bad idea but because of all the people out there expecting things to be certain way, and to think that cellphones took this form just in last 5-6 years, I say we all got used to this way to quickly. Think about the criticism G2 received even before it was released "no way, buttons on the back, LG has lost its mind", then "Wow, I find it very easy to use and more ergonomic than trying to reach for the buttons on one sides"
hydeah said:
Rip the brand name and different colors/shades on pretty much all phones nowadays, most people can't tell one from another anymore, except Blackberry Q10. Not much originality anymore, I loved the idea of buttons on the back, and I went for it, now I find myself knocking on my wife's older LG phone, just like I found myself swiping up on all other phones when I used Z10 for 2 weeks. Originality is slowly dying not because it is a bad idea but because of all the people out there expecting things to be certain way, and to think that cellphones took this form just in last 5-6 years, I say we all got used to this way to quickly. Think about the criticism G2 received even before it was released "no way, buttons on the back, LG has lost its mind", then "Wow, I find it very easy to use and more ergonomic than trying to reach for the buttons on one sides"
Click to expand...
Click to collapse
Yea, it's crazy how phones (smart phones anyways) basically "standardized" over the past 5 years.
When I saw the rear buttons on the G2 before it was released, I knew it would be a great location. Bought the phone without even running by a demo and it was exactly as I expected.
The button placement works well even though many people thought otherwise.
I am confused are these scratches coming from shipment or just crap in peoples pocket

[Q] Does today's z3c still have glass issues?

Hello i would like to get the z3c today because i cant find any better phone under 5inches. But im wondering if people still have the glass broken issues that reported last year? If thats the case then i might make some compromizations and move to Galaxy Alpha.
Anyway im just wondering are there any people with complains for this phone for the latest 3 months? Those who are still happy with it do they use quality covers and cases?
thanks
I use nothing on it. Dropped it on concrete quite a few times. No scratches
Sent from my D5833 using XDA Free mobile app
I bought my Z3C the first day it came out and nothing has broken yet. Although it seems that the oleophobic coating on the front is rather weak. There are several spots on the screen that look permanently "dirtier" than the rest of the glass, they are not scratches and they cannot be felt and they are almost invisible when I thoroughly wipe the screen, but they are greasy smudgy spots, always in the same place and the same shape. I have never experienced this on any of my previous phones, which I owned for a much longer time.
I've had my Z3c since September 2014, no issues. Ringke fusion case and tempered glass screen protector.
Update about my post regarding oleophobic coating damages:
I've randomly tried to treat it by rubbing the spots firmly with cotton swab dipped in White Spirit; at the start, I felt a resistance/roughness while rubbing over the spots, and I could hear a squeaky noise while rubbing. After a while, it started to feel smoother, the resistance over the spots decreased to almost none and the squeaky noise stopped as well. Now it looks like the spots no longer get extra smudgy, but instead they seem to stay cleaner than the rest of the glass. :good:
The White Spirit didn't have any effect on the rest of the glass, only on those permanent spots.
I've had my z3c for about 6 months now and have had no issues with the glass. It has fallen on all kinds of surfaces and nothing has happened. Though it needs mentioning that I have never touched either the front or back of the phone since I put on 9h tempered glass protectors on the device minutes after I bought it.
In my opinion glass protectors are a must for all smart-devices regardless of the brand.
lakiscy said:
Hello i would like to get the z3c today because i cant find any better phone under 5inches. But im wondering if people still have the glass broken issues that reported last year? If thats the case then i might make some compromizations and move to Galaxy Alpha.
Anyway im just wondering are there any people with complains for this phone for the latest 3 months? Those who are still happy with it do they use quality covers and cases?
thanks
Click to expand...
Click to collapse
http://www.xperiablog.net/2015/06/26/sony-e5663-specs-leak-4-6-inch-1080p-display-13mp-front-camera-3gb-ram/
The Z4c E5663(may not real named Z4C) is coming out, probably around Sep. With 4.6" FHD, MTK octa-core(prevent S810 overheating), 3GB ram, 16GB rom, 21MP cam IMX230(Phase detection Auto focus).
TheEndHK said:
http://www.xperiablog.net/2015/06/26/sony-e5663-specs-leak-4-6-inch-1080p-display-13mp-front-camera-3gb-ram/
The Z4c E5663(may not real named Z4C) is coming out, probably around Sep. With 4.6" FHD, MTK octa-core(prevent S810 overheating), 3GB ram, 16GB rom, 21MP cam IMX230(Phase detection Auto focus).
Click to expand...
Click to collapse
We do not know if this will really be the z4c, this is the second phone they claim as z4c. Also we do not know wwhereit will be available to.
We can only hope that there will be a z4c. I myself am in need of a new phone as my screen on 2nd gen moto x broke. Not sure how long i can hold out
INFRNL said:
We do not know if this will really be the z4c, this is the second phone they claim as z4c. Also we do not know wwhereit will be available to.
We can only hope that there will be a z4c. I myself am in need of a new phone as my screen on 2nd gen moto x broke. Not sure how long i can hold out
Click to expand...
Click to collapse
But in my memory, there is no phone they real claimed z4c? Those are all rumors only and all are fake. This should be the first one since it got all specification out. If you can't wait just get z3c now bcoz usually Sony will only sell new phone until Sep.

Cracks

I thought I had a very fine barely noticeable scratch both on the front and back glass. There is nothing in my pocket or where I place my phone usually that would scratch it(plus isn't it gorilla glass 5?).
Anyway, now I look at the back and that very fine scratch has expanded... GREAT, it's not a scratch but a crack. The front is staying put but the back crack is spreading and now split off to form another one. It is very tiny and you have to angle the phone to see it.
This phone has never been dropped. I don't put it in my back pocket. Nothing has ever been placed or dropped on top of it. WTF?
Anyone else have this problem. I doubt this is covered under warranty. I am so pissed. My last couple phones have been disasters. I need to stop buying phones right after they come out... (all though that might not help as the nexus 6p I had didn't have problems for a year. argh! why do phones suck these days)
It sounds like a manufacturer defect. And that's difficult because you have to prove that. Perhaps you can just go into wherever you got it or to a carrier store and talk to them and explain. They might be cool with replacing it.
I've read a lot of posts around talking about how this phone scratches easily. It's actually got me considering putting on a screen protector and I've never done that before.
Could the crack possibly be due to heat causing the expansion of the glass? I'm thinking perhaps the gap everyone talks about on the note 3 note 4 etc models is for that reason. To allow the glass some space when it gets hot.
Just my thoughts.
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Could the crack possibly be due to heat causing the expansion of the glass? I'm thinking perhaps the gap everyone talks about on the note 3 note 4 etc models is for that reason. To allow the glass some space when it gets hot.
Just my thoughts.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
I have the light leak along the sides, but it is not caused by a gap in the glass. It's the black along the edges of the screen not being all the way to the very bottom.
centran said:
I thought I had a very fine barely noticeable scratch both on the front and back glass. There is nothing in my pocket or where I place my phone usually that would scratch it(plus isn't it gorilla glass 5?).
Anyway, now I look at the back and that very fine scratch has expanded... GREAT, it's not a scratch but a crack. The front is staying put but the back crack is spreading and now split off to form another one. It is very tiny and you have to angle the phone to see it.
This phone has never been dropped. I don't put it in my back pocket. Nothing has ever been placed or dropped on top of it. WTF?
Anyone else have this problem. I doubt this is covered under warranty. I am so pissed. My last couple phones have been disasters. I need to stop buying phones right after they come out... (all though that might not help as the nexus 6p I had didn't have problems for a year. argh! why do phones suck these days)
Click to expand...
Click to collapse
I have yet to join an XDA forum regarding all the mobiles I have owned in recent years and not found one of these threads.
Some peers actually claim to have had their screen crack overnight while on the bed side table? And so it goes on. Its a mystery?
I have seen an 18" dia ships porthole 1.5" thick get dropped and not break yet overnight while standing in a wooden jig they have broken! Glass is an inherently odd material and I have no idea what you are going to do to resolve this situation? This phenomena can happen but its generally owners who, either known or unkown, break the glass.
Where is the crack? Can you possibly post a photo? This would be invaluable to asses what may have accurd.
This could be difficult for you to resolve. Have you insured it?
Ryland
I noticed I have a crack on the back as well. Been in a case since I got it and no drops, but still a crack. Don't know how it got there, but at least I can't see it
Sent from my SM-N950U using Tapatalk
I was on the Verizon support site tonight. There are a small number of people there who are complaining about this exact thing.

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