When I restart the phone and when it turns on it only goes into 2G mode, the others are gone and I don't have any network because my carrier doesn't have 2G. The phone should be turned off for at least 2 hours and then when it is turned on it is fine. I restart it and again it only goes into 2G mode.
I did not understand exactly when this problem appeared, either because I changed the display or from a firmware update. I tried to go back to Android 12, it's the same, I tried several updates only on the modem, it still doesn't work.
I am asking for help because now my phone is not reliable, if I turn it off on the plane then it may not start
I've read earlier that during display replacement connectors of antennas have not been reconnected properly....
OnnoJ said:
I've read earlier that during display replacement connectors of antennas have not been reconnected properly....
Click to expand...
Click to collapse
I don't know exactly who they are. But I opened it before and looked for something not well connected and didn't see it
Related
Hey,
My AT&T rooted nexus one is still randomly rebooting if I use 3g data. I am in Costa Rica and the 3g is on the 850 band. I also have to add the apn "kolbi3g".
So basically I can use the phone for anything and it works great, but if I add the apn and start using the 3g heavily I will get a reboot, sometimes it will reboot vibrate 7 times and I have to pull the battery. I have tried 2.1 and 2.2 rooted and not also cyanogen 6 all the same problem.
If I do *#*#4636#*#* and select the wcdma only it runs the 3g better but reboots way more, sometimes the instant I place load on the connection. However if I select wcdma "unkown" the 3g works much better I can use it sometimes 30min at a time without a problem.
So any ideas what I could try? Is there a kernel that will up the volt's a bit just help stability? Or anything else I could try? Data roaming is off, I have tried both off and on, no difference that I can tell.
Thanks a lot this is driving me crazy! Just got this phone Sunday too sick to my stomach of the thought I spend $600 on this phone if I can't get 3g to work
How about radio image???
It is currently on baseband 4.06.00.12_7. Is there a more current radio?
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Cabarnacus said:
I came across this multiple reboot issue on a (locked) Vodafone UK Nexus.
It booted into the OS (lockscreen) and as soon as data connected it looped back to the last couple seconds of the animated Nexus logo.... and again.... and again.
I powered down the unit (battery pull), booted into bootloader (voldown+power) and selected clear storage (voldown,voldown,power) then (volup) to confirm.
This deletes the user data and you have to sign in and set up the phone again but it certainly fixed the issue. My only guess is some user data became corrupt and the kernel panicked and forced a partial reboot.
Give it a try and lemme know.
Click to expand...
Click to collapse
Just did that (had the phone plugged into wall charger), and the second I got to the home screen it rebooted then vibrated like 6 or seven times. Seems to do it worse when it is plugged in. And now it won't even boot up even after pulling the battery, it vibrates 6-7 times.
I am really worried about this, any other ideas??? I will try anything! Thanks for the help
Update! Now the phone just reboot when I do anything period with it plugged in. Just like posted in another thread on this section!
Please any ideas I am very desperate and very sick to my stomach!
Hmmm very strange.
I'm aware from what you were saying on the other thread that you've got an unlocked bootloader and you're wondering what to do on the warranty front.
If you've really tried different combinations of stock and custom firmware and having the same issue I'm tempted to say its a hardware issue.
Many people have returned their unlocked phones with no comeback from HTC some have reported that they have noticed the unlocked bootloader and have issued a motherboard repair as part of the fix because of this.
Although im unsure of the additional cost (if any) i would definitely recommend going through the warranty repair route with HTC. They won't say no and send you back the same broken phone. And who knows, if its a confirmed hardware issue they may just replace it as a goodwill gesture.
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Cabarnacus said:
Other than that I don't have any more ideas.
A nexus support thread has a popular answer referring to the clear storage fix.
http://www.google.de/support/forum/p/android/thread?tid=40f52d29e9c4177e&hl=en
Just make sure you are definitely clearing the storage FROM THE BOOTLOADER before calling HTC. It is the first thing they will make you do before accepting a return anyway.
Click to expand...
Click to collapse
Ok thank you so much sir. I am so glad to hear that I may still have a chance at getting it replaced! It was very fullish of me to unlock it, I know, it is just that I figured it was software and could be fixed by unlocking. It is going to cost me $$$ to get this to the States, but that is life. If I still can't get it to work I will call htc and let you know what they say
Little update here. I cleared storage again and just simply disabled data, I have been using the phone for a couple of hours on work without any problems. Next thong I am going yo yty is another friends 3g similar card and see if it still reboots on that sim, if it does then I am calling HTC.
Also still open to any other ideas you guys may have.
Help!! My XT has been running fine since I got it last September however since yesterday my device just shuts down when connected to network. Not a restart I actually have to physically turn it back. My device runs fine in airplane mode but as soon as I turn airplane mode off 3 seconds later off.
I am running a locked boot loader with non rooted 141 loaded through PCC so completely stock setup.
Is this looking like a hardware issue possibly or will reloading the stock firmware fix this?
Thanks
Sent from my Transformer TF101 using xda app-developers app
A quick update:
Issue sorted its self out in the evening, Managed to get conected to a network but only with data off, by the morning all was working fine again.
BUT
Later on saturday I had exactly the same cycle of issues again.
Device was fine all day yesterday YAY
However today has seen a return to being dead.
The difference being I didnt drive anywhere yesterday along with this rareity known as "British Summer". We have had some very warm days of recent and I am assuming the shutting down is a fail safe as the device gets too warm.
I guess there is nothing I can do but ride this out. Given we only have this sort of weather for about a week or so a year(if at all).
How do you guys who live in the more consistently warm climates cope with this device which clearly has heat issues?
Issue is getting much worse.
All last night it was out of action worrying as I use it as an alarm so ran it over night in airplane mode.
This morning working fine but now turns off everytime I send a text message.
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
ITHORA said:
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
Click to expand...
Click to collapse
No issues linked to WiFi seen here just when connecting to network.
issues have only come up since I updated to 141. everyone says this one prevents these issues which I never saw on earlier softwares.
I have done a repair through PCC and will see how that goes now.
Ok, device is not fixed by the repair.
I am no longer having the device randomly shut down completely but the the device is restarting. It has happened 4 times in the last hour.
1- As soon as sent a text.
2- Moving some apps around in the draw
3- Sending another text
4- unlocking phone
Does anyone have any ideas at all what is wrong with my device. Running smoothly for so many months and then now phone is becoming completely unusable.
Not sure if related but issues dont seem to arise when on charge and issues today only started once batter got below 60%.
Ok, I bought this phone two weeks ago and I was really happy, the first 3-4 hours. It seems alot of people have the same problem, it similar to the one with HTC One wifi. When I don't touch my phone for like 2-3 hours, while wifi is on, and I return to my phone, everything seems cool. It shows at the top that it has wifi but when I try to do something that requires internet connection, it fails. It still shows wifi is connected. When I check under Settings>Wlan the only Source it shows is the last router I was connectected to.
Logically what on will do in this situation is to switch on/off wlan. But in this case, it will show me "out of range". So the trick here is to turn on/off Flight Mode and everything will work again. But it sucks to do this 4x-5x time a day. So I called the support and they told me to do the following:
1. Go to Settings>Wlan click the three dots at bottom right
2. Select "Wi-Fi Direct" and click "rename device" at bottom right
3. Rename your phone to "htc desire_626g" and click ok
4. Now go back to Settings>Apps, this time click the three dots at top right and then "reset app config" or something like this
5. Hold down volume up + power key until your phone shut down completely.
6. Power on your device like normally and everything SHOULD be fine.
Right now it has been 4-5 hours I did what they told me and everything seems fine. Wifi is still on and I tried to not touch my phone for this time because the problem was always when I did not touch my phone for some hours. If this solves my problem I will be very happy and I don't have to send it for fixing. Hopefully it will help other new buyers too. Greeting from Germany
Same problem here, lets try if it works
Same problem
I have the same problem. I tried your advices, but problem is still here. Has anyove solved?
Did you tried a hard reset?
Same here, it doesn't help
I had the same problem until today when I received an OTA software update from HTC. The update's build number is 1.04.401.4. After applying this update my phone (a HTC Desire 626g+ Dual Sim model) has no issues with losing wifi any more.
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
LePro69 said:
Hello all,
I have had my unlocked H9493 Bordeaux Red XZ3 for about 6 months and it has worked fine on T-Mobile (Android 9, 52.0.A.3.202). Unfortunately, yesterday it randomly rebooted and after that it would no longer detect the SIM card and there is no wifi signal either; everything else on the phone works just fine. I keep getting the message "No SIM Card - No Service". I have rebooted several times with no luck. If I do leave it off for a while and turn it back on, sometimes I will get service & wifi for a little bit before the error starts all over again. If I leave the phone on with the error, it will reboot itself every few minutes.
I tried a different SIM card in the phone but still got the same issue. I put the original SIM card in another phone & it worked.
I scoured the web & found others having similar issues but none of their fixes worked (like using the *#*#... code and playing with the settings). I should mention that I did drop the phone a few hours before this started to happen but it was not that big a drop and I have a Ringke Fuxion-X case on it. There is no visual damage to the phone but perhaps I knocked the antennas loose ... ?
Before I do a factory reset, does anyone have any suggestions?
Thank you!
Click to expand...
Click to collapse
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Nope
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
No, I gave up & switched to a Pixel 3 XL. Every now & then I turn on the XZ3 to see if it fixed itself & no luck so far.
Hope yours works.
Update
SonicKiller said:
Hi LePro69,
I am likely in the same situation as yours, I've just posted here:
https://forum.xda-developers.com/xperia-xz3/help/wifi-network-sim-card-reboots-efs-modem-t4014047
Did you have any luck at fixing your phone?
Click to expand...
Click to collapse
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
LePro69 said:
OK for funsies I turned on the XZ3 again after all this time & it is working. Going thru the setup process & so far the SIM or wifi has not disconnected so maybe it fixed itself after all these months?
Click to expand...
Click to collapse
Maybe dirt in the sim slot?
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
ozamyatin said:
I have the same issue. Took the phone to repairs and it got better for like 2 weeks and then again the signal began to drop randomly to the point where "sim card is not detected" is written on the screen. When I press on the backplate of the case near the camera (where coax antennae cable is supposed to be) the issue resolves itself for like half an hour and then repeats. The issue is 100% hardware because no firmware (stock, GSI, AOSP, even Sailfish) would affect how SIMs are becoming not detected.
Click to expand...
Click to collapse
I would let it repair again.
In the SODP team I never heard about the problem, so I assume it must be a rare one.
Getting the phone fixed in service center is not the russian way of nailing it I just sticked a slim piece of plactic onto the back of sim and sd card holder in the sim slot bay to apply pressure on the back of sim card. No issues for a week so far, great and stable signal quality.
Hey all! New here. I just soft bricked my phone, i woke up to it not booting. I tried various fw in Odin, but no success. This is my day to day use phone, I don't have anything else, so I'd like to make it work again ASAP, hopefully without factory reset.
Hi
what manipulation did you do to get there before flashing a lot of stuff in odin?
I've been just pressing the buttons all around, then I read about Odin, so I tried it. Now my battery died, let's see if I can get to wipe the cache...
Update: no success. Is there a way to get it into recovery? the old volume up+bixby doesn't seem to work.
Sometimes its because the recovery itself is error so that button combination is not working..
Charge your battery until full, then factory reset it with odin, let see if that works
But before you do that make sure you download correct fw that match your phone model. dont try all fw available there, make sure you download fw for SM N950F..
Well it worked and it broke again... Back to square one.
Your infos are kinda vague.
Did you modify your phone and it got triggered by user-action, or did it hit the fan by itself?
I think it was a suicide attempt, I never flashed before, only major thing was just a battery change in a samsung service last summer. It's weird, because since last time it turned on again, but seems like the wifi didn't want to communicate, plus as I look back, sometimes it restarted when I touched the wifi or some random setting. Somewhere else I read that it could be a motherboard failure.
fzoli469 said:
I think it was a suicide attempt, I never flashed before, only major thing was just a battery change in a samsung service last summer. It's weird, because since last time it turned on again, but seems like the wifi didn't want to communicate, plus as I look back, sometimes it restarted when I touched the wifi or some random setting. Somewhere else I read that it could be a motherboard failure.
Click to expand...
Click to collapse
This was happening to me too before my phone just started bootlooping to recovery
Well it's been a few months, so a little update: it still reboots sometimes all out of nowhere, but now I have a different problem: tried to log into a mcdonalds app and it says it detects a security issue. Not that i'll cry over it, but definitely interesting. Anyway, I really think this is some sort of hardware issue related to wifi, because every time it started rebooting, about one out of two times i was turning the wifi on or off. Also sometimes the wifi just wasn't available or working, strengthening my thought. As I read on other threads, this is probably some manufacturing/serial issue, that just happens to come forth after all these years. Probably the last time I bought a Samsung...
fzoli469 said:
Well it's been a few months, so a little update: it still reboots sometimes all out of nowhere, but now I have a different problem: tried to log into a mcdonalds app and it says it detects a security issue. Not that i'll cry over it, but definitely interesting. Anyway, I really think this is some sort of hardware issue related to wifi, because every time it started rebooting, about one out of two times i was turning the wifi on or off. Also sometimes the wifi just wasn't available or working, strengthening my thought. As I read on other threads, this is probably some manufacturing/serial issue, that just happens to come forth after all these years. Probably the last time I bought a Samsung...
Click to expand...
Click to collapse
Try changing build prop, ro.config.tima to 0