Question Edge 30 ultra freeze - Motorola Edge 30 Ultra / Motorola Moto X30 Pro

Hi guys,
Did anybody have a problem that you cant answer a call? For a few seconds screen is dark and only option is template to reject call.

debeli982 said:
Hi guys,
Did anybody have a problem that you cant answer a call? For a few seconds screen is dark and only option is template to reject call.
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This is software issue, install Google Phone app to fix it
Google Phone working well with regularly update

exactly the same thing happens to me today the screen was all white and I couldn't answer.
no restart for 12 days

Related

Problem with Dialer: black screen when trying to make a call

hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
gropich said:
hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
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I'm not sure I understand your problem. The proximity sensor makes the screen go black during a phone call and should turn back on if you pull it away from your ear... but it sounds like your screen is black before a call is connected, correct? Or is it that it won't come back on during a call?
I would try a hard reset. Turn the phone off. When you turn the phone back on, hold down the volume up and volume down buttons. Follow the instructions. See if that fixes your problem.
See this...
http://forum.xda-developers.com/showthread.php?t=864311
i had the same problem. I found out it was a bug. the only thing u had to do is formated and it work like new

Issue with screen lock

Hi all,
I have a new Xperia z and I have encountered an issue which is annoying and I want to know if it can be fixed.
When I ring someone and the call diverts to their message bank the phone screen goes black and you cannot unlock the phone to end the call ( I might not want to leave a message) and I have to leave the phone until it disconects from the call before I can access the screen again.
Has this issue been seen by anyone else and can it be fixed?
Thx
Do a repair, most minor issues can be fixed.
See my sig for more details. I prefer sus.

[Q] Problem with airplane mode during call

Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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No one face this problem?
Kaetae said:
No one face this problem?
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I use my HTC One for calling most of the time and for more than a month now I haven't encountered this situation as of yet. Maybe try reflashing the ROM instead of doing a wipe. There are a couple of RUUs in this forum you can download if you're not rooted/unlocked.
I am having the same problem, anyone got any solutions??
jag233 said:
I am having the same problem, anyone got any solutions??
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Can this be produced reliably? If it can, go to your dealer and show it to them
htc one airplane mode
Kaetae said:
Hi i'm just brought HTC one m7 2 weeks ago but completely using it just for a week, here is my problem. While during a call both calling and receiving a call my phone will turn on airplane mode and drop the call, and sometime the phone just drop the call. I already Hard reset my cell. but still facing the same problem. what should i do right now? its so annoying... :crying: thanks in advance
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Click to collapse
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
Pelbee said:
Hi guys - I too had this problem and even replaced my first handset to find i was still having the problem. The answer is annoyingly simple and that is you are all no doubt using your phone in your left hand (as I do) and the sensor which deacrivates the screen is in the top left of the front of the phone.. no problem when using ur right hand to call as the sensor is flat to your ear but in the other, if the phone is not totally planted.. the sensor sometimes hangs in the open or is away from your head far enough to activate the screen and you are accessing the drop down menu with your ear! Design flaw in my opinion but there are 2 things you can do 1) the sound comes out of the entire length of the speaker so get used to putting your ear as close to the sensor as poss 2) once dialled or answered call, hit the screen lock button manually to deactivate the screen for the duration of the call. Hope this helps.
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I can confirm this. I also use my left hand / left ear for calls and my calls often die in the middle of the call because my ear has enabled Airplane mode. Sometime it happens during important calls and is absolutely infuriating and stressful. What's more, often people try to call you back but can't because it takes about 10 seconds for the phone to turn wireless back on and register with the network.
This is really poor form and rather an embarrassing oversight for HTC. I have just switched from a Samsung Galaxy S4 and this is my first HTC and even though its clearly a great phone - failing on actual phone part of a smartphone is inexcusable. If anyone comes up with a solution in the meantime, please post it here. Thanks
Turn the screen off manually when it's too dark for the proximity sensor to measure proximity.

[Q] Incoming call with screen on problem

Greetings everyone. Device - XT1056, GSM unlocked. After going from Cm12.1 to stock 5.1 then back to Cm12.1 a problem occurred. When I'm getting a call with screen on, the screen with caller and answer button does not appear only sound . When it's on home screen I can switch pages, but no answer options. The solution I use is to turn off the screen with power button and the the incoming call screen appears. When I'm using any app and getting a call - app freezes and navigation buttons stop working. Same solution - to turn off the screen and then answer the call. So maybe someone knows what's this about and some ways to resolve this?
I had a similar issue on previous nightlies. Check today's build, I think this commit solved it: http://review.cyanogenmod.org/#/c/102378/
Thank you for the info, can't flash it right away, at moment I'm using it with activated "Heads-Up notifications" which partially solves the problem, it became possible to enter call screen through on screen notification.

Question Got an issue, screen turns white whenever I get a call? Plz help

My phone screen turns entirely white whenever i receive any call. It even gets difficult to recognise whose call is it. Picking the call is not possible. Anyone else facing the problem. Kindle help.

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