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Hello all,
while in the US last week I bought a brand new AT&T Tilt and had it unlocked right after.
Having used it two days long (a lot of configuration and flashing) it worked just fine. This until today: the phone was sitting unused on the table for the afternoon and when I tried to make a call in the evening the phone was dead. No reaction through power-on or reset (soft, hard, whatever).
Battery was fully charged and just to check I connected it to power but that doesn't change anything. Charging light goes on but that's it.
Is there anything I could try out to revive it? Since I'm now back in Europe I would appreciate not having to find someone to bring it for me to AT&T (will they just exchange it without requiring it for days?)
Any help really appreciated.
Pierre
risingphoenix said:
Hello all,
while in the US last week I bought a brand new AT&T Tilt and had it unlocked right after.
Having used it two days long (a lot of configuration and flashing) it worked just fine. This until today: the phone was sitting unused on the table for the afternoon and when I tried to make a call in the evening the phone was dead. No reaction through power-on or reset (soft, hard, whatever).
Battery was fully charged and just to check I connected it to power but that doesn't change anything. Charging light goes on but that's it.
Is there anything I could try out to revive it? Since I'm now back in Europe I would appreciate not having to find someone to bring it for me to AT&T (will they just exchange it without requiring it for days?)
Any help really appreciated.
Pierre
Click to expand...
Click to collapse
It makes a difference what colour the charging light is. Is it Red or Orange?
Mike
Thanks for the reply.
The charging light is red.
I think you have that red point of death or whatever they call it and i recall the only way fixing it is getting a new one.
Sometimes you can get it going by the following if I remember right.
1. Remove the battery and let the phone sit for half and hour or more.
2. Plug in the phone WITHOUT the battery installed.
3. Let the phone sit for half and hour and then plug the battery into it and let it charge for a few hours.
PsyOpWarlord said:
Sometimes you can get it going by the following if I remember right.
1. Remove the battery and let the phone sit for half and hour or more.
2. Plug in the phone WITHOUT the battery installed.
3. Let the phone sit for half and hour and then plug the battery into it and let it charge for a few hours.
Click to expand...
Click to collapse
sounds like antique witch's beliefs to me
Seriously talking, don't you think it may be due to the poor quality Qualcomm chips?
Hope you'll come up with a solution Pierre...
Its a hardware issue of the phone itself, not the battery at all.
I had the same thing...
You need to return the phone before the warranty dies out.
Thanks all for your help. Going to try to return the phone... Wish me luck
please join the thread at:
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
by adding your build date info and any additional info that we can use to get an idea of whether or not this was just one batch that came out bad or something else. Thanks
I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
Click to expand...
Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine
Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
same problem ! Sometimes it takes up to 14 hours to get the greenlight
guide144 said:
Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
Click to expand...
Click to collapse
This does not fix the problem, I never used TouchFLO and I do have this porblem. Thanks for the suggestion. I guess you where luck the first time you charged it after disabling.
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
guide144 said:
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
Click to expand...
Click to collapse
What I stated on many other threads before:
- Problem is software-related
- Phone will charge normally and change LED from orange to green, when it is powered off.
Have you guys noticed that when charging via USB and a PC it is not a problem and the green light always comes. For me I only see the problem when connected to a wall charger...
R
Had this problem, but it seems to have resolved it self but then again ive installed and uninstalled so many programs could of been any one of them. I wouldnt worry too much windows 6.5 should be coming out soon, we'l all have to do a fresh install then.
If you switch-off the phone for charge, it is no problem.
uncleau said:
If you switch-off the phone for charge, it is no problem.
Click to expand...
Click to collapse
Just like I stated.
It could be different when you charge it using a PC: it sees what way it is charged, as you can turn off charging from USB (Settings -> System -> Energy)..
I did not try this myself, I read about it once, but will try to see what the result is.
Thanks for your comment rakh1, will try.
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
extracrunchie said:
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
Click to expand...
Click to collapse
Some phones don't have this strange behaviour, or do not have it directly, but some do get it after a (short) while..
The same charging problem
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
gordonshamway said:
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
Click to expand...
Click to collapse
You are correct, the phone is actually charged, althrough it says it isn't.
A soft-reset does 'fix' the problem.
I never installed the programs you mentioned, so that can't be the reason. Some other people thought it was related to battery-programs, but I doubt that.
An explaination to why some people do have this problem and some people don't, might be that they have different ROMs. Every country / phone has a different ROM. It could be driver or Windows-build related, so people with a different ROM may have a different build/drivers where the problem does not occur.
What I advice to do is wait for HSPL and upcoming ROMs, where cookers can combine the best builds and (latest?) drivers from the different ROMs HTC already has released.
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Mave^ said:
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Click to expand...
Click to collapse
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Mr_Q said:
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Click to expand...
Click to collapse
I have problem with battery lifetime, when i look under windows/setup/all/power/and the the information tab a complete charge have never been done ?? No info at all ? I use to charge it 10 hours every day, still the battery is emty at 19:00 with just speaking in the phone.
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
gyedema said:
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
Click to expand...
Click to collapse
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
I also have this problem, but only since i upgrade my rom to the latest version from the HTC site. i have a dutch ROM. I think the problem is in the new rom. with the old 1 i did not have this issue
Mr_Q said:
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
Click to expand...
Click to collapse
No; in that case I explained it wrong. My charge bar goes to 100%, and stays there, with the light still orange. After some time (mostly about half an hour or so), the light will turn green. Meanwhile, so while the charge bar is at 100%, the text still says "busy charging" (translated from the Dutch I get).
Hello, I first wish to say that I did a basic search and didnt find any info. maybe I searched wrong since this is first time this has happend to a phone I know of.
second I don't have time to do a full extensive search, sorry if it looks like I didnt search but I did.
Anyways here to the problem:
What happend? Well the Note just died. from simple usage. the screen is all black, won't boot at all, can't even see any lights. (Got Desire HD, Tho I don't remember this phone had a charging/signal light, but I believe it has)
The Note is my mothers so she wanted me to look at it.
There were no problems during flash or, rather it wasnt me who flashed it. but got it pre-flashed of tradera (part of ebay) and nothing was wrong besides old rom, was waiting for full drivers ICS since I havn't seen one for the N7000 so I havn't flashed a ICS rom since my mother needs the most support but anyway
I tried taking the battery of and putting it back again (Fixes 90% of my problems!), I tried fail-safe booting it. I am kinda stumped on what to do, so if know whats the problem and if its a cheap one I will be happy to do it. hopefully its not a motherboard replacement... :-( then I will cry...
Edit:
It turns out it started working with 25% battery after being having battery taken out for 1 hour, and was in the wall socketed charger for 7 hours. YAY!
So it just died in middle of using it normally?
You didn't do any wipes or such in recovery and then it didn't start after that?
Skickat från min GT-N7000 via Tapatalk 2
I am not sure there is enough detail here to be able to help. But if it does not go to download mode with the usual ways or with a USB jig, then it will need to go to samsung repair centre, or you could try to JTAG first.
But if it is a result of a bad bootloader flash, then JTAG might work. If its due to a bad ICS kernel flash, then motherboard replacement is most likely.
Hope it works out.
First of All, it doesn't have ICS yet. (since i havnt found a good kies ICS yet that everything works on yet, havnt checked the past few weeks)
Second, it died in standby mode, during work when she was gonna take a picture for her work (she has card that allows usage of camera during work place in volvo)
Third, it wasnt during flash or anything. I will have to check the phone with shidapu when he wakes up... ARGH HIM! for not having normal mornings where you wake up around 6 or 7am...
I believe it didn't die during middle of usage but when the phone was in power save or whatever its called when the screen is black and not phone in use but in operations
I guess JTAG is the only option, but how does that work exactly, if possible please do link
because my computer can't even see the note when I am connected to it with USB. can the battery died? since I don't know if the note can be powered up without battery. *tried connecting without battery but no luck :/
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
qsec said:
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
Click to expand...
Click to collapse
if shidapu can't fix it that is (irl mate of Shidapu) he know a bit more than me about Droids
sadly don't have have a extra battery I believe, but I do what you said, I will pull the battery off for now, and when I see the phone next time I will put it in and wait a hour. if all above fail, I might P.M. you that i might be visiting you =)
edit, connected to a wall socket, does it make any differs if I use my HTC wall socket charger?
umm..mind if i say something....?
well u can use any charger since u need to give charge to the battery.. but recommended is charger for note.
Next i had a problem with my battery as well. try to put the phone on charging (there ain't any charging light on this phone ) but you'll see an animation of battery. if it shows up don't worry your phones safe but not the battery but if it doesn't then i think there's some problem with the bootloader or the kernal ...
Hiya guys, after having the Note on charger for like who knows 7 hours or so...
I actually could boot it! YAY! got into the droid as usual.
But there is one wrong thing... it says 25% battery left. orange...
now it says 26% =)
Well I guess I have to reset the state of the battery? (battery-memory wipe or whatever its called?) if thats possible, if so is just simple CWM? (does Note even use CWM?, I am a HTC user and it wasnt me who rooted that device as I mentioned earlier so I dunno what recovery software there is for samsung)
Well Anyways, might be just some faulty battery. guess I have to order a new one if it does it again.
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
kunalteji1993 said:
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
Click to expand...
Click to collapse
I believe i mentioned it started working. Charging it after removed battery for a hour or so fixed it. took a long time tho, 7 hours for 25% full battery. (26% short after, well samsung are known for their extreme long battery load times... galaxy tab 10.1... that was a device that took over 2 hours to charge...)
It might need a new battery.
The same thing happened to my Note yesterday. It was last charged on Saturday and, with light use, after three days it still had around 50% battery charge remaining when I went to bed on Tuesday night. Yesterday (Wednesday) morning I tried to wake the Note and it was completely dead. Of course I did not expect a flat battery, given the usual discharge performance of my Note. I removed and replaced the battery and hit various buttons and absolutely zip. I connected the charger and again no response. Nothing lit, no beep, nothing.
It's probably worth mentioning that I'm on the latest stock Samsung ROM and unrooted. I really thought it was FUBAR and would need to be sent off for repair. Anyway, I do have a jig so I plugged that in and the screen woke up, so I knew there was some sign of life. But still it would not boot.
Anyway, to cut the story short the battery was as dead as a dodo. I don't know why. It should not have been. I left it on charge from the AC charger and after a short while (a minute or two maybe) the charging symbol appeared with a hazard triangle upon it. It took over 4 hours to finally make it to a fully swollen 100%. The phone is almost exactly six months old and this is the first real scare I've had with it.
I only bore you with the tale because it might give hope to people who think their phone is bricked when the fact is that nothing worse has happened than the battery has gone (unexpectedly) very flat. Right now, 27 hours after I finished fully charging it the battery is down to 92%. That's the sort of performance I am used to. I will leave it without further charge for another few days to see if a similar thing happens again. Hopefully not.
yes i know u said that it started working. What i am saying is that whenever u want ur phone to charge switch it off and then charge(this way it will charge efficiently) . just follow it 3-4 time when u charge it and your battery will be on the right track(i hope that works). my note takes upto 1.3 hour (nearly) to charge completely from 10%. and when it's switched off it does the same in 45 minutes... what a difference!!!
try it and if it works for u then this way would be a best alternative to replace battery for charging issue (of course if ur device is still under warranty you should opt for a replacement).
hi everyone.
ai bought a second hand gear 1 from ebay and the seller said she obly used it twice when she got it a year ago and its been sat unused since then.
my issue is that i charge the watch up and it seems to go down normally and then when its about halfway down it just dies and wont turn on for at least 20mins then when it starts up it shows 0% battery and shuts down. then i power up again later and its back to halfway?
i have tryed resetting many times and nothing seems to work. I have also tryed putting the Null custom rom on and makes no differance. the watch is perfect apart from that. my thought is that the battery inside is stuffed from not being used for so long but not sure
thanks for ur input guys!
Matt
Does it get hot?
It may be shutting down due to excess heat, partic since you say it restarts later.
How long did you charge it for, I've read that a PC USB charge of 16 hours+ may be needed if the watch has been left sometime without charge.
Other than that it may mean that you need a new battery - sorry.
thanks very much for the advice. it was the battery. i replaced it and all seems ok now