apps keeps crashing - ASUS ROG Phone II Questions & Answers

I have 6/128 gb asus ROG 2 tencent edition. I want to upgrade it to a newer version because the WW version that I have is 1906 and the fingerprint is in CN version and I am facing many problems like consistently app crashes and auto reboot phone and my phone's bootloader is unlocked.
I bought it second hand and I don't know what to do and how to do?
Can anyone please help me?

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Random reboots while using fingerprint

Since couple of days I've facing a strange issue . While unlocking the phone with finger print the animation stays big and stuck after some seconds the phone gets restarted . Has anyone faced this issue before with K20pro . Btw I'm on latest 10.3.3.0 Indian global ROM
himuslg123 said:
Since couple of days I've facing a strange issue . While unlocking the phone with finger print the animation stays big and stuck after some seconds the phone gets restarted . Has anyone faced this issue before with K20pro . Btw I'm on latest 10.3.3.0 Indian global ROM
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I would do a full wipe and reinstall as I do not have this issue
DaveHTC200 said:
I would do a full wipe and reinstall as I do not have this issue
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I have tried this . But still having this error . Not frequently but have faced twice in last 4 days
I'm facing the same problem! Just bought mine "Global Version" from China with MIUI 10 9.5.31 Beta.
In 4 days it rebboted 6 times, the last one happened today and I realized it was when I was unlocking the device with the fingerprint scanner.
jvictor_mp said:
I'm facing the same problem! Just bought mine "Global Version" from China with MIUI 10 9.5.31 Beta.
In 4 days it rebboted 6 times, the last one happened today and I realized it was when I was unlocking the device with the fingerprint scanner.
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exactly happened with me.
I have the MIUI 10 Global 9.5.31 Beta. I have random reboots during phone calls. Always had them when connected to the car bluetooth.
Do you know how it is possible to upgrade the ROM? Are there updates via OTA?
Thanks Gianluca

Rog Phone 2 Issues

I have encountered several bugs with the Rog Phone 2
First of all I am unable to create a Google account with Mobile Data. Everytime I try to create an account, I get the message: "There was a problem communicating with Google servers". However, with WiFi it works just fine
The second issue is that my LED notification light does not seem to flash when I get a text message or any kind of notification. The only time the LED is on is when the phone is charging (amber colour) or when battery is low (flashes red)
The third issue I am facing is that YouTube sometimes will not load with mobile data. I have to first open YouTube with WiFi, then, and only then will it load/open with mobile data. If I don't use YouTube for around 2 hours, the same thing happens again, I need to open it with WiFi first and only then it will open with mobile Data.
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
Thanos88 said:
I have encountered several bugs with the Rog Phone 2
Last and final issue is that I have the old software with the July 2019 security patch. When I spoke to ASUS Chat on the phone, they told me to download the new firmware from their website. I downloaded the firmware and attempted to flash it via placing the room in the "Root" folder and restarting the phone. When I restarted the phone, on the too left corner of the screen it said there was a software update available (the Rom which I downloaded from ASUS) However, after tapping update, I got the message "unable to update"
Can anyone please help? Any advice/solutions would be highly appreciated!
I have the Tencent version of the Rog Phone 2 however it has the Global Rom on it (the WW ROM)
Apart from these "issues" the phone is perfect. I cannot fault the phone in any other aspect.
I look forward to some solutions ?
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Click to collapse
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
reg66 said:
Although you may have WW Rom flashed, you probably still need to change the fingerprint to WW too, have a read of that thread for instructions...
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Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
Thanos88 said:
Sorry which thread are you referring to? And when I purchased the phone it had the WW flashed already. Do you have any solutions for my problems I'm facing ?
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this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
reg66 said:
this thread, have a read of it and other posts. install device info HW from playstore and you'll probably see that the product id and fingerprint (under system) are both CN, although the rom itself is WW. you need to change to everything to WW following that thread... then you can update
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Thanks !!!

rog 3 zs661ks global to CN tencent flash guide please

Hi,
My Asus ROG 3 (12/256) was purchased with already concerted global rom. During PUBG gameplay it freezes most often for 2-5 seconds. I tried to reinstall, factory reset but no luck. Some guys said it will be solved by going back to original CN rom. Please suggest me something to solve PUBG freeze and lag. If I need to convert rom, how do I proceed? Thanks in advance.

Bought ROG Phone 3 from Aliexpress with global rom installed, how do I update to Android 11?

I could not figure out why the system update always told me I was up to date, then today I found out Android 11 has been out for a while, so I want to update to it, mostly to get resizeable mini-player and other features from Android 11.
I bought the phone with the 865 plus version, 12G ram and 256Gb storage. When I first opened it I got a weird menu, I remember pressing the "continue to load" button somewhere and it booted into Android and I never saw that menu again.
According to the system info I'm on version 17.0823.2007.32, WW Rom.
Can I just download the latest version from the ROG website, put it on my phone via USB and update, will I lose any apps/photo's? Is it even compatible with this Tencent global rom version?
Yes, you should be good, you won't lose your stuff although always advised to take a backup. Download the version you need, place it at the top of your internal storage (i.e not in any folders etc) and reboot. The device should detect the rom and do a system upgrade.
I wonder this too
Slyceth said:
I could not figure out why the system update always told me I was up to date, then today I found out Android 11 has been out for a while, so I want to update to it, mostly to get resizeable mini-player and other features from Android 11.
I bought the phone with the 865 plus version, 12G ram and 256Gb storage. When I first opened it I got a weird menu, I remember pressing the "continue to load" button somewhere and it booted into Android and I never saw that menu again.
According to the system info I'm on version 17.0823.2007.32, WW Rom.
Can I just download the latest version from the ROG website, put it on my phone via USB and update, will I lose any apps/photo's? Is it even compatible with this Tencent global rom version?
Click to expand...
Click to collapse
Hello!
You can do that I'm order to upgrade your phone. You just need to go to the link below and download in your phone the updated firmware and move it to the root of the SD, after that, you reboot your phone and it will automatically identity that you have an update pending, click to the notification and follow the process, at the end you will have to restart your phone and voilà, updated to version 158, which is the latest one.
ROG Phone 3 | ROG Phone 3 | Gaming Phones|ROG - Republic of Gamers|ROG Global
ROG Phone 3 sets the new standard for mobile gaming! Absolute Power. Absolute Visuals. Absolute Control.
rog.asus.com
Hope it helps

Bought ROG Phone 3 from Aliexpress with global rom installed, how do I update to Android 11?

I could not figure out why the system update always told me I was up to date, then today I found out Android 11 has been out for a while, so I want to update to it, mostly to get resizeable mini-player and other features from Android 11.
I bought the phone with the 865 plus version, 12G ram and 256Gb storage. When I first opened it I got a weird menu, I remember pressing the "continue to load" button somewhere and it booted into Android and I never saw that menu again.
According to the system info I'm on version 17.0823.2007.32, WW Rom.
Can I just download the latest version from the ROG website, put it on my phone via USB and update, will I lose any apps/photo's? Is it even compatible with this Tencent global rom version?
Download the WW version from the ASUS site and put it in your phone I to root folder. No root needed etc or anything. Restart phone and it should find it. You will not lose any data

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