Restoring photos from a bricked Pixel 4 XL? - Google Pixel 4 XL Questions & Answers

Hi everyone,
Sorry if this is a dumb question but is it possible to restore photos from a completely bricked Pixel 4 XL? My Pixel 4 XL just died 6 months after I received it from Google as a replacement unit (refurbished).
Now I can no longer switch it on at all. I tried holding the power and volume down buttons and even replacing the battery but no luck.
What's worse is that I cannot even see the phone in the Device Manager when I connect it to my PC. :'(
Unfortunately I made a rookie mistake by not turning on the backup on the phone so I can't see any photos saved in my Google Photos account.
Your help is greatly appreciated.
Thank you in advance.

Related

[Q] [HELP PLEASE] Samsung Galaxy Camera wont power on

Hello everybody,
I am in need of some help please, I have a Galaxy Camera and it was working fine for a couple of days and then it died,, not as in battery was dead the entire device doesn't charge or anything.
In haven't done anything to the camera in regards to modding the Rom or changing any system files so pretty much it is as out of the box.
Any suggestions on how to get this thing to power on and work?!?!?!?!?!?!?!
UncleLester said:
Hello everybody,
I am in need of some help please, I have a Galaxy Camera and it was working fine for a couple of days and then it died,, not as in battery was dead the entire device doesn't charge or anything.
In haven't done anything to the camera in regards to modding the Rom or changing any system files so pretty much it is as out of the box.
Any suggestions on how to get this thing to power on and work?!?!?!?!?!?!?!
Click to expand...
Click to collapse
It might be related something to this:
http://forum.xda-developers.com/showthread.php?t=1993044
UncleLester said:
Hello everybody,
I am in need of some help please, I have a Galaxy Camera and it was working fine for a couple of days and then it died,, not as in battery was dead the entire device doesn't charge or anything.
In haven't done anything to the camera in regards to modding the Rom or changing any system files so pretty much it is as out of the box.
Any suggestions on how to get this thing to power on and work?!?!?!?!?!?!?!
Click to expand...
Click to collapse
Get it straight back to where you purchased it for a replacement.
Sent from my SGS3 using Tapatalk
ROM Sotmax Ultimate V11
Kernel Yank555.lu-V2.8e-sotmax+
Cheers, I will have a little play about and see what can be done before i result back to place of purchase.
Really disappointed though the camera was amazing to start of with now I've lost a bit of interest
Do you try to remove the battery few min then put it back (If any sim card or memory card, remove it before put back the battery). Don't power on the camera but connect the power adapter and see if the screen show the camera is charging, then if yes, try to boot.
If the camera don't charge the battery when off, this mean camera is dead I think. Because should charge when off and show battery on LCD display.

HTC Sensation XL digitizer has a mind of its own!

Hello!
This is my first topic on XDA but I think this is the right section to post this at. So my problem is that I have a HTC Sensation XL which I got back in Januari 2012. It's a decent phone in my opinion but I have a really annoying problem with this phone.
First off, my phone is rooted. I am not a pro at rooting and using custom roms because it was my friend who rooted it, @devstaff.
So, when I start up my phone it works perfect and smooth until a few minutes in when my touchscreen just stops working and also the 4 touch buttons below the display. I think it's the digitizer which is a bit crazy because my volume buttons and the off button works. When I try to lock the phone by pressing the off button it has a delay to ''darken'' the screen compared when it is working normal. And after I have locked it I can't make it light up again so I have to restart the phone my picking out the battery. I have tried to factory reset the phone via recovery too, but the problem still comes back. I have read that I can press the off button hard to make it nudge the digitizer but that was on the HTC HD and I don't know if it works on this phone.
That was all I know about the problem and I really want to fix this because I haven't used it since November 2012. And I couldn't find this same problem on the forum so I will post this.
Cheers!
Try asking or searching here:
http://forum.xda-developers.com/showthread.php?t=1371627
"To err is human, to forgive is divine"
Sent from my SGS II

Nexus 6 - Shaky Camera, Photo/Video

I recently purchased an Nexus 6 and I'm overall satisfied with it, but the camera does not focus well and constantly shakes. I've read elsewhere that people have suggested simply replacing the phone entirely, but this is not an option for me at the moment.
Similar issue to https://www.youtube.com/watch?v=H22vEKbujJk
Has anyone with this issue tried replacing the rear-camera entirely? Would that fix OIS stabilization issues?
http://www.tvc-mall.com/details/OEM...for-Motorola-Nexus-6-XT1100-XT1103-23090016A/
You could and it should fix it, but my feeling is that it isn't worth the trouble.
The easiest thing is to call Motorola and ask for an advance device replacement. There is a $25 charge, but they put a hold on your credit card and ship you the new device. You can then copy everything over and factory reset the bad phone and mail it back. When they get it back the hold comes off.

xiaomi mi5 pro dead and stuck pixel problem

Hi, I've recently bought this phone and realized that there is a stuck pixel like a dot on the screen (found out by using dead pixel app) and after that a tiny dead pixel also appeared on the left side of stuck pixel. I may have the option to replace my phone (it's not certain though).
My question is: Is there a way to get rid of these faulty pixels (by a program or sth) and is it common for these phones as it may also be possible to replace it with another phone.
Any help would be appreciated, thanks.

Pixel 4xl stuck on 50% . Switches off randomly and has a battery symbol with a (?).

Hi All.
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphon...25796722?hl=en
https://support.google.com/pixelphon...22385581?hl=en
Had this.
This is going to sound dumb:
Shut your phone off.
Now squeeze the phone around the G logo on the back (like you're trying to compress it).
Now turn it back on and charge normally.
This is potentially only a temporary fix as I have no idea how this would be software related.
If you can enter bootloader mode, you still have chance to save your phone by yourself :
(1)Make sure there is fastboot&ADB tool in your computer
If you don't have it, please download from here(https://developer.android.com/studio/releases/platform-tools). To click the one depends on which one of OS you have and then install in your computer
(2)Download google factory image file from here(https://developers.google.com/android/images). To choose the model of your phone and download it then extract file.
(3)Reboot your phone to bootloader mode. Then use USB cable and make phone connected to your computer USB port. Then execute the window commend mode. key in
fastboot devices ===> make sure your phone being catched by your computer
flash-all ===> To build up a whole new pixel OS in your phone.
Good luck !
Kris
Shayded said:
Had this.
This is going to sound dumb:
Shut your phone off.
Now squeeze the phone around the G logo on the back (like you're trying to compress it).
Now turn it back on and charge normally.
This is potentially only a temporary fix as I have no idea how this would be software related.
Click to expand...
Click to collapse
Unfortunately, this is only temporary. After one day the problem happened again!
SignumOne said:
Unfortunately, this is only temporary. After one day the problem happened again![/QUOTE
Ive had my pixel 4 xl since november and it just started automatically shutting off when in my pocket all by it self a few weeks ago , took cell phone to my sevice provider and they sent it in for repair ...received a new phone ...well refurbished p4 xl only to have if start happening again days later and have the 50% battery start happening also ....contacted google and they are in the process of sending me a new refurbished p4 xl , so this will be my 3 rd p4 xl ..lol
very frustrating to say the least ....ive had to hard reboot my phone at least 20 times a day or basically keep it out of any pockets , the is common issue apparently with pixels phones from what i've read in the link https://support.google.com/pixelphone/thread/22397169?hl=en
I've talked with loyalty department at my service provider and if it happens again with the pixel that google sends me , then they will allow me to void my contract and supply me with a new device from a different brand ...ie Samsung or apple or whatever else is available on the market right now on there website.
i'll be really bummed if i have to switch to a samsung or apple buuuuuut need a stable device ...lol
So to anyone having this issue that still has a basic warranty, there are at least 2 options ...rma device over and over till you get one that doesn't have this problem or contact service provider and explain your situation and most likely they will be understanding to the fact that you have purchased a 1200.00 phone that requires constant rma's and hopefully allow you to exchange for a different brand of phone that doesn't have this these problems
Click to expand...
Click to collapse
Mr. Blanco said:
SignumOne said:
Unfortunately, this is only temporary. After one day the problem happened again![/QUOTE
Ive had my pixel 4 xl since november and it just started automatically shutting off when in my pocket all by it self a few weeks ago , took cell phone to my sevice provider and they sent it in for repair ...received a new phone ...well refurbished p4 xl only to have if start happening again days later and have the 50% battery start happening also ....contacted google and they are in the process of sending me a new refurbished p4 xl , so this will be my 3 rd p4 xl ..lol
very frustrating to say the least ....ive had to hard reboot my phone at least 20 times a day or basically keep it out of any pockets , the is common issue apparently with pixels phones from what i've read in the link https://support.google.com/pixelphone/thread/22397169?hl=en
I've talked with loyalty department at my service provider and if it happens again with the pixel that google sends me , then they will allow me to void my contract and supply me with a new device from a different brand ...ie Samsung or apple or whatever else is available on the market right now on there website.
i'll be really bummed if i have to switch to a samsung or apple buuuuuut need a stable device ...lol
So to anyone having this issue that still has a basic warranty, there are at least 2 options ...rma device over and over till you get one that doesn't have this problem or contact service provider and explain your situation and most likely they will be understanding to the fact that you have purchased a 1200.00 phone that requires constant rma's and hopefully allow you to exchange for a different brand of phone that doesn't have this these problems
Click to expand...
Click to collapse
I fully understand you. I am in a worse position. As a loyal Google fan, I bought my pixel from someone who didn't have a proof of purchase. In Poland it was difficult to get it, and as it was 1.5 times more expensive than everywhere else. It seems that I can throw out the pixel and buy another phone for a lot of money. I am most annoyed by the company's attitude. It looks like they are xxxxx on us.
Click to expand...
Click to collapse
Kris Chen said:
If you can enter bootloader mode, you still have chance to save your phone by yourself :
(1)Make sure there is fastboot&ADB tool in your computer
If you don't have it, please download from here(https://developer.android.com/studio/releases/platform-tools). To click the one depends on which one of OS you have and then install in your computer
(2)Download google factory image file from here(https://developers.google.com/android/images). To choose the model of your phone and download it then extract file.
(3)Reboot your phone to bootloader mode. Then use USB cable and make phone connected to your computer USB port. Then execute the window commend mode. key in
fastboot devices ===> make sure your phone being catched by your computer
flash-all ===> To build up a whole new pixel OS in your phone.
Good luck !
Kris
Click to expand...
Click to collapse
Have you checked if it works for you?
SignumOne said:
Have you checked if it works for you?
Click to expand...
Click to collapse
i've flashed full stock images , custom roms and still have the same issue on both stock and custom rom
Had the same problem three weeks ago. Contacted Google Support und they send me a new phone as a replacement on warranty.
SignumOne said:
Hi All.
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
Click to expand...
Click to collapse
This is the "No Warranty Solution" : Flash a full factory image and allow it to completely wipe your phone. This is the second step Google support would give you (the first is doing a factory data reset from Recovery). If after flashing your phone, restoring it to the original "out of the box" state, you still have a battery issue, then the next step is to replace your battery. If you forgot to state in your OP that your bootloader is still locked (so you can't flash the image) then you need to do that first. Bottom line is you need to factory reset the phone to rule out a software issue. If the restored phone still has the same problem, then you need to focus on the hardware. Best of luck. :good:
Yes, it does !
SignumOne said:
Have you checked if it works for you?
Click to expand...
Click to collapse
Same happened to me with 4 XL 64.
I've been able to "fix" with the turn off and squeeze but the problem has turned into the battery discharge displayed gets stuck at a percentage and it won't charge. I have to turn off & squeeze to get it back.
Finally called Google and they are making me send my phone in for repair. Now I assume for turnaround sake, they'll just send me a new refurb back. That also means I'm not confident the problem will be resolved as there are over 150 replies on the Google Support page identifying this problem.
https://support.google.com/pixelphone/thread/25796722
Looks like some folks are getting a replacement before sending the problem phone back but others are required to send it in or drop off at repair facility.
Good for me? I have Preferred Care and I'll keep sending them back until I get one that works.
Bad for me? I'll have to keep sending them back + I splurged on the orange color so I doubt I'll ever see that again.
I've actually dealt with this. This is a hardware issue. I had the same problem. Covered by warranty, I took it to ubreakitifix after contacting Google and they took care of me. Trust me this isn't a issue where you can flash this or squeeze that. This is a hardware issue on Google's part. There's nothing you can do as a phone user about a defective battery in a 6+ month old $1000 phone
angus242 said:
Same happened to me with 4 XL 64.
I've been able to "fix" with the turn off and squeeze but the problem has turned into the battery discharge displayed gets stuck at a percentage and it won't charge. I have to turn off & squeeze to get it back.
Finally called Google and they are making me send my phone in for repair. Now I assume for turnaround sake, they'll just send me a new refurb back. That also means I'm not confident the problem will be resolved as there are over 150 replies on the Google Support page identifying this problem.
https://support.google.com/pixelphone/thread/25796722
Looks like some folks are getting a replacement before sending the problem phone back but others are required to send it in or drop off at repair facility.
Good for me? I have Preferred Care and I'll keep sending them back until I get one that works.
Bad for me? I'll have to keep sending them back + I splurged on the orange color so I doubt I'll ever see that again.
Click to expand...
Click to collapse
You might be able to convince them to send you a device before you ship it off, citing the current global situation and a need for a cell phone
OP lives in Poland and has no receipts or warranty. Poland is not a supported country so he is looking for "non-warranty" solutions.
Shayded said:
You might be able to convince them to send you a device before you ship it off, citing the current global situation and a need for a cell phone
Click to expand...
Click to collapse
The return process was pretty great. I shipped my existing phone off on a Monday (Illinois to Texas) and by the following Monday, I received my exact phone back (has a screen protector on it). I was very satisfied with that. HOWEVER, the "repair" still has an issue where if I charge to 100%, the icon stays at 100% until I reboot and then it'll display the correct battery %.
The repair documentation was a bit vague and said they replaced the "charging port". I still believe there's a unannounced hardware issue. Can anyone say, class action????
---------- Post added at 04:16 AM ---------- Previous post was at 03:49 AM ----------
I wonder what the next step would be if I started another repair claim?
Holding the power button down for more than 3 consecutive seemed to solve a similar issue for me. My P4 was holding certain percentages for too long (even though the phone actually lost more).
Suavie103 said:
I've actually dealt with this. This is a hardware issue. I had the same problem. Covered by warranty, I took it to ubreakitifix after contacting Google and they took care of me. Trust me this isn't a issue where you can flash this or squeeze that. This is a hardware issue on Google's part. There's nothing you can do as a phone user about a defective battery in a 6+ month old $1000 phone
Click to expand...
Click to collapse
This post seems to have been ignored. If it happens to me, I'll try that. But my carrier purchase didn't qualify for Google extended care add-on. Standard warranty only. Does that make a difference in what Google would do in this case?
I use Accubattery and monitor charge cycles for "battery wear". Even following "Battery College" recommendations, battery health has dropped from 99 to 95%; I've had the P4XL since November. I'm now slowing the charge, getting away from power delivery to see if that helps slow the wear. SOT varies greatly per charge.
I use a belt pouch for carrying phone while away from home. Rarely, I put it in my pocket but do so at home- front pocket only- never back pocket. May just be bad phone batteries from what I've read.
Sent from my Pixel 4 XL using Tapatalk
v12xke said:
OP lives in Poland and has no receipts or warranty. Poland is not a supported country so he is looking for "non-warranty" solutions.
Click to expand...
Click to collapse
For 5 weeks my Pixel has been in the authorized repair center in Germany. They don't have parts to fix it. They told me that. It is not known how long this may take. I haven't had such a circus with a good smartphone. I love Google products, but I feel very disappointed because Pixel cost me a lot of money and this is definitely a factory defect.
SignumOne said:
For 5 weeks my Pixel has been in the authorized repair center in Germany. They don't have parts to fix it. They told me that. It is not known how long this may take. I haven't had such a circus with a good smartphone. I love Google products, but I feel very disappointed because Pixel cost me a lot of money and this is definitely a factory defect.
Click to expand...
Click to collapse
Sorry to hear this, and surprising, as Germany is a supported country with many authorized repair centers. Did you send it to PSC? They claim to be Google-certified and have all factory parts? COVID-19 may also be delaying things. Hope things turn out well for you. :good:

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