Database Develop

[SOLVED] HTC HD7 won't start after failed update (Step 9 of 10) , Phone is Dead

I tried updating my phone and it got stuck on step 9 which was the reboot process. and the screen was just white with the HTC logo.
It was stuck on this step for a good 3 hours so i assumed something was wrong. I cancelled the update and unplugged the phone from the computer and it was stuck on the HTC screen still so i took out the battery.
And when i put the battery back in and tried turning it on it wouldn't turn on. And so now it my phone won't even turn on! I'm very frustrated. I thought at first it was dead but when i plugged it in the charger the charging light won't even come on. Tried Wall Charger and Computer
Please someone help! I need a solution
(Problem Solved by Flashing the Set with RIFF Box)

Try to put into bootloader and flash a rom from an ruu. You'll start from scratch but if it works it works.
Sent from my HD7 using XDA Windows Phone 7 App

@ Reeg420
Thanks for the Reply Man, But i try to put the Phone in Boot loader by Pressing the Volume Down Key and Power Key But no respond from the Phone...
Please advise if i am doing it Correct.

Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.

Pretty sure that's how to put in bootloader. Try to take battery out out for like 2-3 minutes, put back in then try bootloader. Doesn't make sense since the Zune updates basically overwrites files to update, not like previous windows mobile updates that wipes the the phone then replaces everything. Keep trying. Is there a possibility the battery is dead?
Sent from my HD7 using XDA Windows Phone 7 App

tariqsdk said:
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Click to expand...
Click to collapse
Whenever you update a phone and something goes wrong, it is always advised to make sure you DON'T remove the battery, especially while updating, if you hadn't removed the battery you could've ran the Windows Phone support tool. You have Bricked your mobile.
If there is no life not even charging you have bricked it.. Sorry to tell you this
You ain't the first person to brick your mobile and sadly you won't be the last
Quick Question: How were you updating your phone? via Zune client where it specifically says Do not remove the cable or battery.. Or via rom update manager for manually updating roms where it says the same thing? Hate to sound horrible but people should really pay attention to what it clearly states during updating..
Additional Info: Just thought id add and ask what you were updating, basically if you were updating either the bootloader or the radio (if these were in the update as well) you've bricked it, and with there being no life at all it tells me its dead and the cpu refuses to boot, the only way to bring it back from the dead is to JTAG it which I don't believe has been done for the HD7 yet and is a massive pain to do, Best thing you can do is send it in for repair and hope that they repair it, normally they don't

I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck

tariqsdk said:
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
Click to expand...
Click to collapse
I know iPhone 4's are perfect, I think Apple has 0% percent returns. Oh don't forget the bumper, they are so in season... and they help to prevent drop calls.
My guess is there is a reason for the 4 hour update, possibly the phone got disconnected breifly during the update... that happens and the phone will just sit there and never finish. I have a few micro USB cords and they seem to be a bit prone to faluire after months of use. My nephew, who is 19... and well as careless as a 19 year old was holding the phone in his hand did just that, almost bricked his. Fortunately for my nephew the 7720 update program had already copied everything to the phone and it was during the reboot so it updated anyway.

Well the Update is...
Here in Kish Island, No Repair Shop has that RIFF Box to do the Repair and One Guy has promise to do the Job in one week, So i Guess i have to wait till then and Manage on my all time Rough and Tough Nokia E5....

Yes, its Alive Again...
With the help of RifF box and 50 Bucks, its up and running again with all of my Data and apps,
i am thinking again about updating it on Mango update....What do u guys think should i give it a try?

Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...

qarsaoti said:
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
Click to expand...
Click to collapse
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.

tariqsdk said:
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
Click to expand...
Click to collapse
i heve the same problem and i have riff box
can u tell me how to repair my phone
thx

i did not fixed my phone problem yet, and he does not know how to fix it, he repaired it in market..

no solution to repair such phone ??

HTC HD7 is dead due to update failure step 9.
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday

Dear all,
to be honest my phone is dead again when i try to do some ****ty update .....
i am trying to find someone to do this again. i will update accordingly soon.

I have the same problem
Hi, I have the same problem and my phone's been dead for 3 months now
I went to a repair shop in Cairo, and they did the JTag thing, but he was unable to download or install the right ROM... Everytime he tries installing a different ROM it fails and he has to start all over again.
Do you know where I can find/download the ROM that works with my T-Mobile HD7 after we do the JTag?

Still no Update....

Hey where you find a RIff box in Pakistan , I've half bricked my phone

Mini froze, now it wont respond...

Hello, my situation is this: S3 Mini running Carbon Rom 4.4.4 , flashed with TWRP. After running great for a few weeks, suddenly after charging all night the phone froze ( was on FB on CM Browser). It was totally unresponsive to any attempts so I pulled the battery ( this did happen a couple times before) and when I tried to restart, nothing. The phone responds to nothing, no download, no recovery, no charger.... battery is charged and I did try a different battery to no avail. The only response I get is if it is connected to a PC before I install the battery then when I install it (the battery) the PC tries to install u8500 usb rom drivers, which of course it never finds. Samsung device drivers are installed on the PC. Odin also fails to see it.
Is it dead? Is it salvageable? Can I recover any data off it?
Sorry for the new thread but it seemed I could not find a case exactly like mine.

Pino Fundez said:
Hello, my situation is this: S3 Mini running Carbon Rom 4.4.4 , flashed with TWRP. After running great for a few weeks, suddenly after charging all night the phone froze ( was on FB on CM Browser). It was totally unresponsive to any attempts so I pulled the battery ( this did happen a couple times before) and when I tried to restart, nothing. The phone responds to nothing, no download, no recovery, no charger.... battery is charged and I did try a different battery to no avail. The only response I get is if it is connected to a PC before I install the battery then when I install it (the battery) the PC tries to install u8500 usb rom drivers, which of course it never finds. Samsung device drivers are installed on the PC. Odin also fails to see it.
Is it dead? Is it salvageable? Can I recover any data off it?
Sorry for the new thread but it seemed I could not find a case exactly like mine.
Click to expand...
Click to collapse
I had the same issue after flashing a wrong bootloader. I gave the phone back where I bought it telling that I doesn't know why he didn't started anymore. They replaced my telephone motherboard and now it works.

theov3rc0mer said:
I had the same issue after flashing a wrong bootloader. I gave the phone back where I bought it telling that I doesn't know why he didn't started anymore. They replaced my telephone motherboard and now it works.
Click to expand...
Click to collapse
There's no warranty on my device so taking it back is not an option. The phone was working fine for while so I suppose it's not the bootloader... what suprised me is that it happened outta the blue, not during start up... thanks for the advice though mate.

Pino Fundez said:
There's no warranty on my device so taking it back is not an option. The phone was working fine for while so I suppose it's not the bootloader... what suprised me is that it happened outta the blue, not during start up... thanks for the advice though mate.
Click to expand...
Click to collapse
I think you can try with an usb jig or you can find someone with a jtag (there are millions of guides about those solutions, just google it). :good:

theov3rc0mer said:
I think you can try with an usb jig or you can find someone with a jtag (there are millions of guides about those solutions, just google it). :good:
Click to expand...
Click to collapse
The jig I can do, no harm trying but the jtag is hard to find....

Guys i have this exact same problem and i'm getting desperate. i remember there was a special usb cable but i can't remember the name...
Could you please link me to anything? Absolutely anything? i really need this phone alive

M4v3r1cX said:
Guys i have this exact same problem and i'm getting desperate. i remember there was a special usb cable but i can't remember the name...
Could you please link me to anything? Absolutely anything? i really need this phone alive
Click to expand...
Click to collapse
basically from what I've read, the jig you either buy off Ebay for 3$ or solder 300kΩ across pins 4 and 5 of a micro usb connector, But look it up before cause a nuclear holocaust

Pino Fundez said:
basically from what I've read, the jig you either buy off Ebay for 3$ or solder 300kΩ across pins 4 and 5 of a micro usb connector, But look it up before cause a nuclear holocaust
Click to expand...
Click to collapse
Today i bought the usb jib and... no, it didn't work. God damn
I guess i'll just let the phone die and i'll buy a new one... it was a good phone.

M4v3r1cX said:
Today i bought the usb jib and... no, it didn't work. God damn
I guess i'll just let the phone die and i'll buy a new one... it was a good phone.
Click to expand...
Click to collapse
Honestly, I didnt think the jig would work, which is why Im not in much haste to do it, before you dump it though mate, try and find someone close to you with a JTAG setup.... I havent had much luck with that.
It was an ok phone... either I had high expectations or it was below the hype but that is just my 2 cents... at the end of the day it was a useful tool....

Xperia Z confusing problems, please Help me.

Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.

Giasab said:
Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.
Click to expand...
Click to collapse
Bro i think the problem is with your display. I think it not installed properly.

Ess Arr said:
Bro i think the problem is with your display. I think it not installed properly.
Click to expand...
Click to collapse
Are you sure ? Because i followed a video and it was very easy.. but somehow you could be right. I will check another video and going to do it again. Thanks for your advice.

Same problem is here but vibrations are there
Sent from my condor using XDA Free mobile app
---------- Post added at 04:47 PM ---------- Previous post was at 04:46 PM ----------
PlZ help
Sent from my condor using XDA Free mobile app

Maybe motherboard got damaged or check the connections

I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.

Giasab said:
I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.
Click to expand...
Click to collapse
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them

danishaznita said:
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them
Click to expand...
Click to collapse
Hey thanks for answering! As i mentioned in my starting post, my PC detects my phone without any problem. I also used PC Companion to repair my phone. So i dont think it's a software matter. Also Flashtool detects my phone, i could even install a new software.
But i gave my phone today to a repair shop, they'll analyse the problem... for 20€.
I'll tell you what exactly is damaged in a few days if somenone has the same problem like me.

I destroyed the Display Connector. Sold my phone for around 40 euro. -.-

Help, my XZ1 C was dead?

Hi!
Please help me!
I installed custom ROM(no SeLinux support) and tested two partitioning programs.
ROEHSOFT PARTITION TOOL
and
ROEHSOFT DRIVE-EXPERT
I did a partition recovery and reboot the phone.
Since then, it doesn't turn on, doesn't charge, no led feedback, can't see the pc, and no fastboot mode, completely dead.
I disassembled, disconnected the battery, but nothing happened.
Died?
What can you do with it even if your PC can't see it?
The two partition programs, in stock rom, did not start, but this rom (selinux is inactive) was ran.
What happened to him being completely dead?
THX

dustinzahn said:
Hi! Please help me!
Click to expand...
Click to collapse
Obvious question, have you made sure it’s turned off before you try to boot it? The screen might just be black but the unit still on.
Hold down Vol up (+) and power together until the phone vibrates three times. Wait a couple of seconds, then press the power button once to try and start it.
As long as the screen wakes up, then you’re in with a chance of getting PC Companion or Flashtool to see it and rescue it.
This was an unlocked phone? If no, then there's a slim chance that you haven't done any permenent damage and you might be able to re-flash.
If you don’t get any joy from a reset, then you have rodgered your partition table and there isn’t any way to bring it back from that.

@dustinzahn, in my opinion, changing partition is very risky. Most likely it is a brick already, no way to recover, if it does not enter fastboot nor sony flash mode.

RIP

Hi Guys!
Thanx the answers.
BUT...
XZ1 C doesn't have a testpoint like Z1?
https://forum.xda-developers.com/showthread.php?t=2682255&page=13

THX!
Yes, unlocked, but hiding J4nn-s kernel, OEM closed the menu.
I tried everything.
It doesn't vibrate, can't detect the PC.
In old xperia's, touching testpoint fixed this and entered fastboot.
I can't find a testpoint on this.

dustinzahn said:
XZ1 C doesn't have a testpoint like Z1?
Click to expand...
Click to collapse
What's shown in the first post?

dustinzahn said:
I can't find a testpoint on this.
Click to expand...
Click to collapse
Maybe post few photos of the mainboard?

j4nn said:
Maybe post few photos of the mainboard?
Click to expand...
Click to collapse
Hi!
This picture is low quality, but the f*ucking Ilike phone's camera is ****.
"only my English is worse than that. "

Another

2.

Do you know the IMEI number?
You could register the phone on the Sony Warranty site , then call the helpdesk and say it's stopped working.
You might be required to provide some proof of purchase, but if it's within two years of its original sale, then it's covered by warranty (EU &UK).
Don't worry if you didn't buy it new, the warranty moves with the phone, not the purchaser. If it was sold through a service provider, putting the IMEI number in will tell you when it was origally sold and what, if any, warraty is left.
Edit: might be a bit late if you've pulled it apart

dustinzahn said:
2.
Click to expand...
Click to collapse
Sorry, I thought they had posted pics of an Z1C. Unless there is anything under those heat shield things you might be out of luck.

These are much better pictures, I removed the battery, there are a few testpoint candidates.
The battery was glued and not easy to remove.

dustinzahn said:
there are a few testpoint candidates.
Click to expand...
Click to collapse
And the results of your testing?

I give up.
Sorry, my English is not very good, I use the google translator, I'm trying to be understandable.
Stupid Sony designed the motherboard that the test point section right on the bottom half. The phone must be disassembled from the display side.
It's almost impossible to press the test point and while using the usb.
I also broke the flex cable, and I was tired and irritated, so the display cable also damaged.
I tried all the existing "test points" , but nothing happened. He probably didn't survive the procedure.
If the motherboard is good, the display and the USB flex replacement is almost a used XZ1C price, so it landed in the drawer. It'll be good for decoration.
But I found my first smartphone, a sony ERICSSON Mt15i, Neo.
I was originally a Sony Ericcson fan.
The touch screen is bad, but I've already assigned it.
I have a z1 compact, there's the power + volume flex cable must replace, I also ordered it.
Neo now works with an OTG + mouse, but the Z1 Compact does not turn on without a button, only indicates charging.
The Hungarian Sony support was big ****, and the Hungarian warranty service doesn't want to help, even though I told them it's the phone no longer a warranty, all I'm asking is that you help me identify the test point.
But no, they're just indoctrinate me, and they think it can only be repaired by replacing a motherboard.
Yesterday I bought a Xiaomi MI Note 10 phone. It's awesome.
I hope the russel5's [Treble/Pie/XZ1c] crDroid will be there as well.
I liked this ROM, but the disabled SeLinux is a big problem, I think the problematic apk is because of what killed the phone. The STOCK and [Treble/Pie/XZ1c] AOSP Extended ROM did not start the apk, even though i gave him root right.
I think the CrDroid ROM's disabled SeLinux let it run.
Maybe the apk was infected, but I use Malwerbyte and Kaspersky.
The Apk name is ROEHSOFT PARTITION TOOL SD-USB and I download from the Aptoide.
I know I'm a ****ing idiot.
Partition program should not have been downloaded from there.

Kunai 3 Gamepad Bluetooth Issue

Hey guys, can someone help me out?
I just recently bought this gamepad, and it was working wonders on my PC (using it as bluetooth since my ROG 3 Phone hasn't been delivered yet). But here's the thing. Just recently I've tried to reconnect my gamepad via bluetooth to my PC, but there was an error. So I unpaired the gamepad, and tried to pair it again afterwards. But this time, I can't seem to find my Kunai 3 Gamepad anymore on the listed devices.
At first I thought it was just something wrong on the PC end, so I took my phone to check and pair it there. No results, I can't find the Kunai 3 device even on my phone's bluetooth. I know the steps to pair with the gamepad. I tried using the USB mode and it works directly to my PC, no issues there. But the problem still persists that I can't find my device on Bluetooth anymore. Its like it bugged out since that last failed pairing session.
Does anyone here know if I can find a way to reset the gamepad? This might be a software issue. I found a reset button besides the M2 button behind the left controller, but I don't know how to use it. There's no instructions on the manual, even online.
Thank you in advance.

Press the button in the lower left corner on the left gempad, the blue indicator should be blinking. I sent my gepad back, the mounting structures and the lack of plugs for attaching the cover confused me and the unrealistically large size with the gempads connected in my hands is just ugly and inconvenient. Very unlucky gempad and size, if you use only bluetooth, then it's good, but the price is too high. For a phone, this gempad is simply not needed if there is no docking station. But everyone has their own tastes, which are not argued about

ReCiDiV said:
Press the button in the lower left corner on the left gempad, the blue indicator should be blinking. I sent my gepad back, the mounting structures and the lack of plugs for attaching the cover confused me and the unrealistically large size with the gempads connected in my hands is just ugly and inconvenient. Very unlucky gempad and size, if you use only bluetooth, then it's good, but the price is too high. For a phone, this gempad is simply not needed if there is no docking station. But everyone has their own tastes, which are not argued about
Click to expand...
Click to collapse
I know how to pair via bluetooth, but the issue is even though it's blinking and pairing, the device won't show up anymore. I was wondering if there's a way to reset the gamepad itself.
And yeah, the gamepad depends on the taste of the user. But for me it's pretty neat since I can do touch mapping when my ROG 3 comes around soon.

Noone else has found this issue?

I have the exact same issue, found no fix so far. To make matters worst now I can't even update it to new firmware. When I connect it to the phone it finds the 3.something update starts updating disconnects at the end and when it restarts I get the update again meaning it faild ! Asus told me to send it to an asus repair shop but I can't do that as I got mine second hand because I could not find it anywhere else. And no I did not buy a broken one cause it was working fine untile like 2 weeks ago! In fact when I got it first thing it did was an update and it worked just fine then as well as after until 2 weeks ago

This is a failure. As well as rog phone 3 itself. The screen problem still torments me. Updating doesn't help. The phone cost 1.199 € and the warranty does not recognize a mistake with the screen. I was lucky that I got rid of gempada in two days. Everything that comes from the Asus rog phone turns out to be a failed experiment ... We are not experimental to do this with us ... I will not take anything else from the mobile that is related to Asus, bitter experience and disappointment in endless expectations have already been enough for me ..

ReCiDiV said:
This is a failure. As well as rog phone 3 itself. The screen problem still torments me. Updating doesn't help. The phone cost 1.199 € and the warranty does not recognize a mistake with the screen. I was lucky that I got rid of gempada in two days. Everything that comes from the Asus rog phone turns out to be a failed experiment ... We are not experimental to do this with us ... I will not take anything else from the mobile that is related to Asus, bitter experience and disappointment in endless expectations have already been enough for me ..
Click to expand...
Click to collapse
I have no problem with the phone, the phone is actually grate for me so far, it's better then anything I've seen. Don't know about the other accessories to it (cause everything is out of stock and I can't get them) but I'm disappointed in the Kunai 3, not only because of the problems I have with them but also the fact that they feel really cheep and there is almost no support regarding them!

I had the same issue. The fix for me was to take an apostrophe out of the phone's name. I had it as Name's ROG Phone 3. Changing it to Names ROG Phone 3 made it pair straight away.

You are a life savior man
Been making me crazy for a few days now.
And yes-changing the name of the phone fixed this bugger.